housekeeping resume format in word

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Housekeeping resume examples & templates

What does a housekeeper do? 

Turnover rate, additional certifications, hard skills, soft skills.

There’s nothing like the feeling of walking into a pristine hotel room after a long day of traveling and collapsing on a perfectly made bed. But behind every towel folded into a swan there’s a hardworking housekeeper to thank. The guardian angels of the hotel experience, housekeepers make sure that one guest’s mess doesn’t become the next guest’s unwelcome surprise. 

Housekeeping can make great full-time and readily available work for people without a college degree. While housekeeping can be physically demanding, the job allows for a team spirit, and housekeepers take pride in the cleanliness and presentability of the places they clean. Housekeepers are most commonly associated with hotels, although some work in hospitals, private homes and other buildings. Cleaning staff in these situations are also referred to as custodians and janitors. These positions fall into the maintenance and repair category . 

How to write a housekeeping resume

So to get on your way to landing a job as a housekeeper, you need to start with a great resume. This guide, along with our resume builder tool and field-tested templates , will allow you to:

• Highlight your stamina and personal qualities that make you a good fit for the job
• Create a clean and straightforward resume that stands out to a hotel manager
• Convey your trustworthiness and ability to work in a team
• Craft a resume that meets the demands of today’s hotels and offices.

Housekeeping is a job that requires a variety of cleaning and organizational skills and excellent time management. If 40 guests check out of their hotel rooms at 11 a.m., that means there could be 40 new guests waiting to check in at 3 p.m. That’s quite a time crunch, even without the added difficulty of extraordinary messes. When composing your resume, emphasize your ability to stay organized and efficient.

New housekeepers often time themselves to find out their average speed for tidying, cleaning and reorganizing each room and then work to cut down that time. A typical checkout requires a housekeeper to strip and remake the bed, clean the bathroom toilet, sink, floor and shower, vacuum the carpet and replenish the minibar, toiletries, towels and other amenities.

Housekeeping turnover typically takes place within the first 90 days of employment. Hotels, especially those in resort towns, have seen a shortage of available housekeepers over the past 5 years. This means that employers value reliable, dependable employees extremely highly. If you can convey such qualities in your resume - you’ll be ahead of the competition.

Housekeepers are paid hourly but also depend on tips from guests. While a fancier hotel may require extra attention to detail, housekeepers generally earn more in these situations. The right resume can give you a boost in landing a higher-paying hotel.

For more ideas and inspiration, head over to our related maintenance & repair resume examples listed here below:

• Maintenance Technician resume sample
• Plumber resume sample
• Maintenance Worker resume sample
• Janitor resume sample
• Electrician resume sample
• Carpenter resume sample
• Mechanic resume sample
• Cement Mason resume sample
• Handyman resume sample
• Painter resume sample

As in many industries involving cleaning or service, the turnover rate for housekeepers is very high – even as high as 30 percent ! That means that many newly employed staff are leaving their positions almost as soon as they are hired. This is a big headache for hotel operators who must pay all the costs associated with hiring and training new candidates. That’s why when it comes to writing a resume for a housekeeping position, motivation and grit are key. Some hotel managers even prefer to hire people with less professional experience but with the right personality traits. They know that a good work environment coupled with a strong work ethic is the right recipe for reducing the high turnover rate.

According to ONET, an American work statistics database, the need for housekeepers will decline by about 2 percent over the coming decade. While this might seem like bad news, the reality is that good and capable housekeepers are always in demand. The high turnover rate among hotel staff will continue to be an issue, and that means there’s always a spot opening up for you – if you have the right resume to land the job. Let’s take a look at how to build your resume :

Profile summary resume example: Wipe away the competition

As a housekeeper, your whole job is about presentation. It’s important that your resume also conveys this commitment to professionalism and organization – starting with your profile summary . The summary serves as your first introduction to a hotel manager looking for the right candidate who won’t jump ship the first week. This is a great place to show employers that you are a well-rounded candidate with grit and a positive attitude.

According to the U.S. Bureau of Labor Statistics , about 800,00 people work as housekeepers and as more and more people travel and stay in hotels, that number is likely to rise. All the more reason to get that resume started right away.

You can write a top-notch profile summary by thinking of your strongest attributes and using those to describe yourself. Then add a few more lines to summarize your previous experience and skills. This is also a great place to include any standout qualities you possess. Maybe you were recognized for leadership or efficiency at your previous job. Maybe you have experience in ordering supplies or another special task. This is a great way to prove your worth to a potential employer.

Thorough and hand-working house cleaner with 4 years' experience in 4- and 5-star hotels. Able to complete an average checkout room in under 20 minutes with no detail overlooked. Friendly and attentive to guests’ needs. Was awarded housekeeper of the month by management in September and October 2019.

Housekeeper employment history resume example: Getting down to business

It’s best to list your experience in reverse chronological order, with the most recent first, working backward until you have at least three relevant examples. If you have yet to work as a housekeeper, related activities can also show your commitment to service and physical stamina. Remember that you should not only list your past jobs, but also provide details and context when possible. That’s what the short bullet-point list beneath each position is for. It’s also important to use specific action verbs to convey the type of work you did, whether it was as a housekeeper or in a related role.

Instead of:

• Cleaned rooms
• Took care of bathrooms
• Picked up trash
• Checked amenities.
• Vacuumed and scrubbed floors
• Wiped and sanitized bathrooms
• Collected and emptied trash
• Ordered and restocked supplies.

Numbers are also a great way to add weight to your words. Some possibilities include: How many rooms did you clean on a typical shift? How large was the hotel? How big was the staff you managed? How many stars did the hotel have? All of these figures give employers the sense that you’re not afraid of a challenge and you strive for excellence in your work.

• Routinely cleaned 15 checkout rooms during a typical shift maintaining an average time of under 25 minutes for each
• Made beds with extra attention to the crispness and fold of the sheets
• Scrubbed and sanitized bathrooms paying extra attention to corners and under the seat
• Took care of guest’s additional needs in a reputable 4-star hotel
• Worked with other housekeepers to divide roles and manage tight turnarounds for more than 100 rooms

Education resume sample: Polished and ready to go

Housekeeping is a great entry-level job for people without a college degree or formal education, since most of the work takes place during the day and indoors. Plus, housekeepers boost their earnings through customer tips, which increase with the quality of the hotel. While no official education is required, most hotels prefer housekeepers who have finished high school. You can include your high school by adding the dates attended, name of the school and its location, in that order. Most housekeepers learn the majority of their skills through on-the-job training led by the head housekeeper. Since this section is not the most important part of your resume as a housekeeper, it’s best to keep it short, unless you have specific qualifications relating to the job.

2007–2011: Charles S. Wright High School, Columbus, OH

Housekeeping offers young people a lot of room for advancement into the world of hospitality. One industry expert cites that about 80 percent of recent applicants are young people looking to get their foot in the door of a new career.

Bigger and fancier hotels mean bigger salaries and better tips. They also mean more work and responsibility when it comes to making rooms shine. If you’re looking to level up your career, it can’t hurt to have an additional certification on your resume. The American Hotel and Lodging Educational Institute offers, for example, the Certified Hospitality Housekeeping Executive designation which includes training on housekeeping, financial management, leadership and human resources. The designation also requires a timed exam. Whatever organization you decide to work with, a boosted education section could be the key to landing a superior housekeeping role.

Certifications: 

2015 – AHLEI Certified Hospitality Housekeeping Executive

Completed training and passed examination to be certified in leadership, financial management and housekeeping tasks.

Housekeeping skills resume example: Your personal touches

Chances are if you’ve ever made a bed or picked up the living room, you already have some of the skills needed to be a successful housekeeper. In fact, you may have no previous housekeeping experience, but with the right mix of hard and soft skills you’ll be able to ace your training and ease into the job in no time. On your resume, it’s important to highlight both these types of skills to give employers a well-rounded impression of you and your work style.

Hard skills are ones requiring objects, tools, exact knowledge or materials. In the day-to-day, you’ll need a fair amount of hard skills to clean rooms and other spaces. Think about the categories of work you do and the types of tools you are comfortable using. Then list out all the hard skills you possess. Later, you can remove any skills that are too niche, unless, of course, you think that skill will be hard for an employer to come by in other candidates.

• Cleaning toilets, bathrooms, floors and windows
• Sanitizing remotes, door handles and other fixtures
• Knowledge of cleaning products and chemicals
• Ordering and restocking supplies
• Monitoring and adjusting heating and cooling systems
• Filing reports for broken and missing items
• Able to routinely lift housekeeping carts and 30 pounds of equipment and supplies
• Knowledgeable about a variety of housekeeping tools including floor polishers

Soft skills are almost equally important for housekeepers. You’ll need to work well in a team and have excellent organizational and time management skills. You’ll also need to have good customer service skills, taking care of problems correctly and immediately when guests bring them to your attention. A housekeeper with all of the hard skills but none of the soft ones won’t last long in any hotel.

• Detail-oriented
• Health and safety code compliant
• Excellent communication
• Works well independently and in a team
• Time management

Remember that the skills section is generally not too large, so don’t bloat your resume without necessity. Consider how much free space you have left on the page, how important each skill is and how important it may be to an employer or manager.

Depending on the region where you work, many housekeepers are bilingual or speak a language other than the predominant one. Hotels will assume you have a basic knowledge of the area in which you intend to work, but other language skills may be a bonus when dealing with the rest of the staff. In fact, at many hotels in the U.S. the lead housekeeper is bilingual, allowing him or her to train the rest of the staff no matter what language they speak.

Russian: Native

English: Conversational

Resume/CV layout: Fresh and clean

Remember, your job as a housekeeper is all about being neat and orderly. Those standards should extend all the way to your resume layout. A busy hotel manager needs to quickly assess your skills and experience, and they won’t be able to do that with a nonsensical layout. For a housekeeping job, a straightforward resume layout is the way to go, and it’s best to avoid unnecessary color or pictures. With resume.io’s field-tested templates, you can take the frustration out of constructing a resume and land an interview in no time. For a housekeeping position, we recommend resumes in the Simple category for a clean feel with no frilly extras.

You may be dropping off a printed resume in person, or you may email it to a hotel manager ahead of time. Either way, a PDF is the best file format to make sure your formatting stays consistent between computers or on paper. Resume.io’s resume builder makes it easy to add your details, customize the template and download as a PDF in just a few clicks. If you want an editable Word file version, we have that too. Resume.io offers multi-format resume saving functions!

Key takeaways

• While the need for housekeeping staff is overall in decline, there are many jobs available for housekeepers with grit and efficiency.
• Don’t forget about your soft skills like time management and organization since these are just as important as your cleaning know-how.
• Reliability is a key trait to make your resume standout to employers suffering from the industry’s high-turnover rate.
• Working in a higher level hotel or as a head housekeeper can come with a salary boost, but your resume will need to show a dedication to housekeeping to land one of those positions.

Now it’s your turn to craft the perfect resume! If you need a little help getting started, check out resume.io’s field-tested cv templates and resume builder tool to land the housekeeping job you’re after in no time.

Beautiful ready-to-use resume templates

Housekeeper Resume Examples and Templates for 2024

Housekeeper Resume Templates and Examples (Downloadable)

Most popular housekeeper resumes.

• Hotel Housekeeping
• Hospital Housekeeping
• Housekeeping Supervisor
• Private Housekeeper
• Cleaning Professional
• Hospitality
• Residential House Cleaner
• Resume Text Examples

How To Write a Housekeeper Resume

• Entry-Level
• Senior-Level

Hotel Housekeeping Resume Example

Hospital Housekeeping Resume Example

Housekeeping Supervisor Resume Example

Private Housekeeper Resume Example

Cleaning Professional Resume Example

Custodian Resume Example

Hospitality Resume Example

Janitor Resume Example

Residential House Cleaner Resume Example

Housekeeper Text-Only Resume Templates and Examples

Connie Lindsly (123) 456-7890 [email protected] 123 Main St., Santa Fe, NM 12345

A professional housekeeper with entry-level experience specializing in residential house cleaning, relationship building, communication, and sanitation. Adept at performing cleaning projects for clients, organizing furniture, and maintaining a clean and welcoming environment.

Professional Experience

Housekeeper, Las Cruces Maid Service, Las Cruces, NM October 2021 – present

• Deliver residential cleaning services to over 50 homes, ensure compliance with quality standards and safety protocols for cleaning solutions, and achieve a 91% customer satisfaction rating
• Organize furniture, laundry, and home appliances in alignment with client specifications, perform deep cleaning of floors, walls, and surfaces, and build long-term client relationships
• Utilize appropriate cleaning solutions to prevent damage to materials, ensure compliance with safety standards, and achieve a 95% on-time completion rate

Housekeeper, Serenity Housekeeping Services, Las Cruces, NM June 2020 – October 2021

• Provided high-quality housekeeping services to over 15 homeowners, executed deep and light cleaning projects, polished hardwood surfaces, and received 90% positive reviews
• Performed deep cleaning of carpets, furniture, and upholstery and utilized appropriate cleaning solutions to prevent damage to client property
• Ensured compliance with infection prevention and COVID-19 safety standards
• Communication
• Housekeeping
• Project management
• Residential cleaning

High School Diploma New Mexico Central High School, August 2016 – May 2020

Marie Smith (678) 123-4567 [email protected] 321 Main St., Pflugerville, TX 12345

An executive housekeeper with eight years of experience delivering quality cleaning services and managing housekeeping teams for five-star hotels. Skilled at identifying opportunities to enhance operational workflows and improve guest satisfaction scores.

Executive Housekeeper, River Run Hotel, San Antonio, TX January 2016 – present

• Manage a team of 12 housekeepers to efficiently clean suites in a 250-room, five-star hotel, coordinate with the front desk to resolve guest issues, and contribute to a 98% guest satisfaction rating
• Implement new operational workflows and schedules to reduce completion time for cleaning assignments by 8 minutes per room while maintaining five-star quality standards
• Identify opportunities to reduce cleaning waste and lead the execution of green cleaning solutions to minimize safety risks and support the hotel’s reputation as an environmentally conscious organization

Housekeeper, Best Housekeepers, San Antonio, TX January 2014 – December 2015

• Achieved a promotion from housekeeper to head housekeeper in 100-room hotel within the first four months by providing impeccable service to guests and completing assignments ahead of schedule
• Cleaned 20 rooms per shift, sanitized bathrooms, living rooms, kitchenettes, and surfaces in guest suites, polished furnishings, and ensured compliance with hotel quality standards
• Improved bed-making practices and added artfully folded towels to enhance room presentation, which contributed to a 10% increase in guest satisfaction scores

Housekeeping Certificate Course International Housekeepers Association, December 2012 – December 2013

High School Diploma, 3.8 GPA One Town High School, San Antonio, TX August 2008 – May 2012

• Commercial cleaning
• Customer service
• Deep cleaning
• Furniture and upholstery cleaning

Certifications

Certified Executive Housekeeper

Stevie Ramirez (123) 456-7890 [email protected] 987 Your Rd., San Diego, CA 12345

An executive housekeeper with over 10 years of experience managing diverse housekeeping teams and delivering quality cleaning services for five-star hotels and resorts. A strong history of leading initiatives to enhance workflows, improve guest services, and achieve the highest level of cleaning standards.

Executive Housekeeper, Holiday Resort, Riverside, CA April 2012 – present

• Manage, hire, and train a team of 30 housekeepers for a 450-room, world-class resort, define workflows, evaluate performance, and lead initiatives to enhance guest response times and improve efficiency, resulting in a 96% satisfaction rating on exit surveys
• Ensure compliance with quality standards for all cleaning projects and coordinate with front desk teams to achieve a 3-minute response time for guest issues
• Implement cleaning methods for resort ballrooms, conference rooms, and the grand lobby, and ensure safe polishing of crystal chandeliers and decor

Head Housekeeper, Fancy Inn, Malibu, CA January 2009 – March 2012

• Managed a team of 20 housekeepers to execute cleaning projects for guest suites in a 200-room hotel, ensured compliance with hotel cleaning standards, and conducted scheduling
• Cleaned 15 rooms per shift, including bathrooms, kitchenettes, and antique carpets
• Evaluated online reviews to identify areas of improvement, coordinated with team members to implement new quality procedures, and improved guest satisfaction scores by 5%

Bachelor of Arts in Hotel and Hospitality Management, 4.0 GPA California State University, Los Angeles, CA August 2005 – May 2009

• Cleaning strategies
• Process improvement
• Team leadership
• Registered Executive Housekeeper, Certified Environmental Services Executive

Crafting an effective resume is critical to landing your desired housekeeping job. It’s your first impression with potential employers and should showcase your accomplishments and skills, such as sanitation, ensuring compliance, and managing teams. Learn how to write a standout housekeeper resume that highlights your unique qualifications and sets you apart from other candidates. We’ll share housekeeper resume examples and offer practical tips to craft an engaging document to catch the eye of hiring managers and get you that interview.

1. Write a dynamic profile summarizing your housekeeper qualifications

Your profile should present your most relevant housekeeping skills and experiences to capture the attention of hiring managers right away. Start by identifying your unique selling points, such as your attention to detail, time-management skills, and ability to work independently. Consider mentioning the number of years you’ve worked in the industry or a special certification you’ve earned. Tailor your profile to the specific job you’re applying for by including keywords from the job description. Keep it simple and easy to read, using two to three sentences to summarize your most essential qualifications .

Senior-Level Profile Example

Entry-level profile example, 2. add a compelling section featuring your housekeeper experience.

Organize your professional experience section into bullet points, beginning each sentence with an action verb (e.g., cleaned, inspected, supervised). Focus on quantifiable achievements instead of simply listing your job duties, using specific details and metrics to showcase your impact. For instance, you could mention how you reduced cleaning time by a certain percentage or successfully managed a team of housekeepers. Use industry-specific language and include any relevant skills or knowledge you utilized to achieve these accomplishments.

Senior-Level Professional Experience Example

Entry-level professional experience example, 3. include education and certifications relevant to housekeepers.

Demonstrate your knowledge and training by providing an educational background. In your education section, include any relevant degrees or coursework you’ve completed. Start with your highest level of education and list the degree title, name and location of the institution, and the dates attended. Also, consider including relevant continuing education programs or workshops you’ve completed. If applicable, create a certification section and list any certificates or licenses you hold, including the issuing organization and the date earned.

• [Degree Name]
• [School Name], [City, State Abbreviation] [Dates Enrolled]
• High School Diploma
• New Mexico Central High School, Albuquerque, NM August 2016 – May 2020
• [Certification Name], [Awarding Organization], [Completion Year]
• Certified Executive Housekeeper, Hampton Inn & Suites, 2022

4. List relevant key skills and proficiencies

A key skills section is a crucial part of any housekeeper resume, providing an at-a-glance summary of your top abilities and areas of expertise. Managers are looking for specific skills during the hiring process, and giving them a simple bulleted list makes their job easier. When writing this section, focus on your most relevant skills for the position you’re applying for. Here’s a list of housekeeping skills to get you started:

How To Pick the Best Housekeeper Resume Template

Choosing the right template is an important first step in writing your resume. The best resume template for a housekeeper is clean and well-organized, demonstrating your most relevant professional accomplishments and key skills. Readers should be drawn to the text of your resume, so stick with a template that isn’t too flashy. Opt for a design that’s simple and easy to read with plenty of white space. Hiring managers should be able to skim your resume and get a good idea of what you offer.

Frequently Asked Questions: Housekeeper Resume Examples and Advice

What are common action verbs for housekeeper resumes -.

When filling out the professional experience section of your resume, it can be challenging to generate a variety of action verbs. Accurately portray your previous responsibilities without sounding redundant or generic. The list below will give you plenty of dynamic action verbs to present your housekeeping work history.

How do you align your resume with a job description? -

Experts project that the housekeeping industry will add over 116,000 new jobs within the next decade, growing at a faster-than-average rate of 9%. Stand out in the crowd of applicants attempting to meet this demand by taking a strategic writing approach. Aim to meet the needs of potential employers by tailoring your resume to match the specific requirements of the position you’re applying for. This strategy presents you as the ideal candidate for the job and shows your investment in the company and its needs.

What is the best housekeeper resume format? -

A chronological resume like the ones we’ve provided in our housekeeper resume examples above is the best choice for applicants with an uninterrupted work history. This format makes your professional experience section the main focus of the document, demonstrating your commitment and depth of expertise in the industry. Consider using a functional design if you have less experience or would rather highlight your skill set. Choose the format that best presents your housekeeping experience, skills, and training.

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Increase your chances of securing an interview with a well-crafted cover letter. The most effective way to write an engaging cover letter is to customize your document for each company you apply to. To learn more, check out our how-to guide for writing cover letters. For examples of cover letters, see our janitor cover letter guide or other cover letter guides within the restaurant and hospitality industry.

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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