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Free Digital Marketing Plan and Digital Media Templates

By Joe Weller | January 18, 2021

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You’ll find a collection of essential free digital marketing plan and digital media templates for marketers, enterprises, small businesses, startups, and others. Plus, tips to help you plan and manage digital marketing projects.

On this page, you'll find many helpful digital marketing and digital media templates, including a simple digital marketing plan template  and a  digital marketing project plan checklist template .

Digital Marketing Plan Template

Use this template to build national, local, public relations, and social media digital marketing plans. Track your campaign’s success in month-by-month columns, and use the content strategy section to ensure the best industry tools are at your disposal. 

Excel | Google Sheets

Digital Strategic Marketing Plan Template

This digital strategic marketing plan template helps you identify the objectives of your marketing campaign, so you can plan, implement, and track its success. Note your marketing plan objectives, target market, budget, and other details on the template. 

With this fully customizable template, you can include marketing-specific components for running powerful digital marketing campaigns. 

Download Strategic Digital Marketing Plan Template

Excel | Google Sheets  | Smartsheet

Digital Marketing Project Plan Template

Use this basic project plan template for week-by-week and month-by-month views into a digital marketing project. Assign task IDs, task names, priorities; track status; designate an owner; and add projected and actual start and end dates and progress notes. 

Keep apprised of your digital marketing project plan’s individual tasks — and gauge its success — with this easy-to-use digital marketing project plan template.

Download Digital Marketing Project Plan Template

Digital Marketing Project Plan Checklist Template

Track your digital marketing project plan’s progress with this checklist template. Enter major and minor actions, along with the corresponding task, assigned team member, deadline, and completion status. Cover every detail in your digital marketing project plan with this checklist. 

Download Marketing Project Plan Checklist Template

Excel  | Google Sheets

One-Page Digital Marketing Project Plan Template

This single-page digital marketing project plan template offers a streamlined tool to plan, implement, and track all project stages. Add your business summary, objectives, project plan problems and solutions, competitive-advantage details, target marketing, marketing strategy and objectives, and financial requirements.

You can also enter information about your marketing channels, products, promotional details, prices, and performance standards, as well as how you’ll measure results. This efficient, one-page template provides an overview of how well you are implementing your digital marketing project plan. 

Download One-Page Marketing Project Plan Template

Excel | Word | PDF | Google Doc

Small-Business Digital Marketing Project Plan Template

Map action items with this small-business digital marketing project plan template. Use this fully customizable template to document digital marketing goals, including strengths, weaknesses, opportunities, and threats . Specify your target market, digital marketing strategy , and research results. 

Download Small Business Digital Marketing Plan Template

Word | PDF | Smartsheet

Digital Marketing Project Plan Template for Startups

This digital marketing project plan template is ideal for startups because it features a pre-built plan and startup-specific tools. Add your executive summary, vision statement, goals, target market, marketing strategy, and financial details to the template.

Find more tips and solutions for startups by reading “ Free Startup Plan, Budget & Cost Templates .” 

Download Digital Marketing Project Plan Template for Startups

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How to Create a Digital Marketing Plan: 4 Steps

• 08 Feb 2024

Digital marketing is essential; it helps you connect with customers via online channels and enhance brand awareness. To ensure your campaigns succeed, you need an effective digital marketing plan and strategy.

Not all businesses understand strategic planning's importance. According to a Smart Insights report , only 17 percent clearly define their digital marketing strategies.

If you want to create a digital marketing plan, here’s an overview of what it needs and four steps to take.

Access your free e-book today.

What Is a Digital Marketing Plan & Why Is It Important?

Technology has revolutionized business, but that doesn’t mean traditional marketing tactics are obsolete.

“There are certain aspects of marketing that remain true no matter how technology changes,” says Harvard Business School Professor Sunil Gupta, who teaches the course Digital Marketing Strategy . “One of these aspects is the importance of developing a plan to effectively use your marketing resources.”

A digital marketing plan is a comprehensive strategy outlining how your company will use digital channels to promote its products and services. Unlike traditional marketing tactics, it focuses on identifying your target audience and connecting with consumers via online platforms and channels.

Your plan’s significance can’t be overstated. It provides a strategic focus while optimizing your marketing efforts and budget. More importantly, it ensures your company remains agile and responsive to market dynamics and maintains a competitive edge.

Adaptability is particularly crucial in times of uncertainty. According to HubSpot , 20 percent of marketers pivoted their established marketing plans last year due to the potential for a recession.

To help craft your digital marketing plan, here are four steps to ensuring it’s comprehensive and can weather market challenges.

4 Steps to Creating a Digital Marketing Plan

1. set goals & objectives.

The first step to creating your digital marketing plan is understanding what goals and objectives are essential to succeed.

“Companies often have multiple objectives, and you’ll need to prioritize and balance these goals,” Gupta says in Digital Marketing Strategy . “Often these goals are tied to the overall strategy of the company.”

For example, if you don’t work at a big-name company, you may want to focus on brand awareness. If you’re a market leader, you may want to expand your target audience by highlighting a new or revised product or service.

The best way to determine your company’s objectives is by identifying its challenges and opportunities throughout the customer journey , which has three stages:

• Awareness: Introducing customers to your brand or product to address a problem they have
• Consideration: Making customers aware of your brand or product while they evaluate alternatives
• Decision: Using information gathered during the previous stages to influence consumers’ purchasing decisions

“Which stage of the funnel you focus on and how you allocate your budget across different stages depends on the specific context of your brand and where you feel is the greatest barrier for your growth,” Gupta says in Digital Marketing Strategy .

Your company's strategic decisions hinge on which customer journey stage they pertain to. For example, to increase conversion rates at the consideration stage, you could allocate more resources to producing targeted, personalized content.

2. Identify Your Target Audience

Your digital marketing strategy is only effective if you know who you’re trying to attract. That’s why identifying your target audience —the consumers most likely interested in your products or services—is the next step to crafting your digital marketing plan.

To determine your target audience, collect data related to:

• Demographics: General information like age, gender, and occupation that help you make implicit assumptions about customers
• Customer behavior: Behavior patterns related to your products or services, such as purchasing history and website interactions
• Consumer motivations: Primary motivations when making purchases, such as convenience, value, or status

You can use your insights to employ tactics like segmentation —organizing your customers into groups.

“While you can try and market a product to everyone, consumers have different needs and preferences,” Gupta says in Digital Marketing Strategy . “What appeals to one group of consumers may not appeal to another.”

By segmenting your customers, you can provide personalized experiences—even when their needs or market conditions shift.

Related: 3 Most Common Types of Customer Needs to Be Aware Of

3. Define Your Value Proposition

Once you know who to target, you can communicate your value proposition .

“If you want to convince consumers to buy your product, you need to give them a compelling reason to purchase your brand instead of a competing brand,” Gupta says in Digital Marketing Strategy .

To start, you need to know your:

• Target audience
• Unique value
• Competitive set
• Justifications for brand value

You can then combine these components into a value positioning statement:

For [target market] , [Brand X] is the only brand that offers [unique value claim] among all [competitive set] because [reason to believe] .

According to Digital Marketing Strategy , you can analyze your value claim’s validity and potency using the three C’s of brand positioning:

• Consumer analysis: Understanding your target audience’s behaviors, needs, preferences, and motivations.
• Competitor analysis: Evaluating your competitors' strengths, weaknesses, and market position to enhance your strategy.
• Company analysis: Assessing your value proposition, capabilities, resources, and performance to identify areas for strategic improvement.

Effective brand positioning requires being faithful to your value claim and ensuring it’s feasible and favorable.

“As you work to create a value proposition, remember: A brand’s position is not just defined by the brand itself,” Gupta says in the course. “A brand co-creates its position with its consumers as they interact with each other and react to emerging cultural trends.”

4. Establish Metrics

Metrics are critical to your marketing plan. Without key performance indicators (KPIs) , it can be difficult to tell whether it’s effective.

Common marketing KPIs include:

• Impressions
• Click through rate
• Conversion rate

“At the simplest level, you need to measure what you set out to achieve with your marketing objectives,” Gupta says in Digital Marketing Strategy . “And certain metrics will be more relevant for specific stages of the funnel.”

For example, you can focus on metrics like impressions —the number of times your brand-specific content was displayed—to determine your strategy’s effectiveness at the awareness stage.

With a well-crafted digital marketing plan, you can use metrics to optimize your strategy as priorities shift throughout the customer journey.

Create Your Own Digital Marketing Plan

If you want to be a more strategic marketer, you need a digital marketing plan. With one, you can solidify your company’s position, enhance your digital marketing skills , and satisfy customers.

“Determining your marketing goals, who you’re reaching, understanding the uniqueness of what you have to offer them, and how you’ll measure the value of your marketing efforts isn’t always easy,” Gupta says in Digital Marketing Strategy . “However, as you clarify these components and create your plan, you’ll have a much clearer path ahead toward identifying, acquiring, and retaining customers.”

One of the most effective ways to learn how to craft a plan is by enrolling in an online marketing course, such as Digital Marketing Strategy . Through real-world case studies and interactive exercises, you can understand how to position your brand for success.

Do you want to create a digital marketing plan? Explore Digital Marketing Strategy to discover how. If you’re interested in exploring online education but aren’t sure where to start, download our free guide to online learning success .

About the Author

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Digital Marketing Agency Business Plan Template

Download this free digital marketing agency business plan template, with pre-filled examples, to create your own plan..

Or plan with professional support in LivePlan. Save 50% today

Available formats:

What you get with this template

A complete business plan.

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Follow these tips to quickly develop a working business plan from this sample.

1. Don't worry about finding an exact match

We have over 550 sample business plan templates . So, make sure the plan is a close match, but don't get hung up on the details.

Your business is unique and will differ from any example or template you come across. So, use this example as a starting point and customize it to your needs.

2. Remember it's just an example

Our sample business plans are examples of what one business owner did. That doesn't make them perfect or require you to cram your business idea to fit the plan structure.

Use the information, financials, and formatting for inspiration. It will speed up and guide the plan writing process.

3. Know why you're writing a business plan

To create a plan that fits your needs , you need to know what you intend to do with it.

Are you planning to use your plan to apply for a loan or pitch to investors? Then it's worth following the format from your chosen sample plan to ensure you cover all necessary information.

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Digital Marketing Plan

What comes to mind when you hear the term ‘ digital marketing ?’ No doubt it involves blog posts, online articles, and search engine optimization, just to name a few things. If you’re going to get involved in digital marketing, then you need to come up with the right plan. Due to the broad nature of what you’re about to get into, it definitely pays to know more about what a digital marketing plan entails. Scroll on not just to discover the nuances of these plans, but also to browse through our list and get the best digital marketing plan template out there.

28+ Digital Marketing Plan Examples

Digital marketing plan template.

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Size: 94 KB

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Size: 79 KB

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Size: 100 KB

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Size: 50 KB

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Size: 171 KB

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Size: 119 KB

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Size: 160 KB

Smart Digital Marketing Plan Example

Size: 64 KB

What Is Digital Marketing?

To put it simply, digital marketing encompasses all marketing efforts that utilize the Internet or an electronic to conduct a variety of advertising campaigns. Here, businesses leverage digital channels such as search engines (for SEO marketing), social media , email, mobile apps, websites, and even digital billboards to connect with current and prospective consumers. With technology dominating today’s marketing scene, businesses have managed to keep up with the latest trends by implementing several digital marketing strategies to establish themselves in the industry. Though we haven’t quite reached the age of hovercars and teleportation devices just yet, digital marketing has made it easier and more convenient for a business to reach its audience creatively and innovatively.

How to Create a Successful Digital Marketing Plan

A good marketing plan isn’t a product of an overnight task. It takes intense research and proper analysis to come up with something good enough to help your company prosper. Even the act of downloading a digital marketing plan sample, a digital marketing plan PDF template, or a free digital marketing plan from our list above will still require a ton of work. To help you with this, we’ve gathered five of the most crucial steps in developing a well-defined digital marketing plan for you to be guided.

Step 1: Know Your Goals

Before anything attempting any kind of plan—be it a digital marketing action plan or even a one-page digital marketing plan—always define your mission and objectives first. You need to be specific with your marketing goals so that your plan may be tailored toward achieving them. Without a clear path to follow, your team could end up wasting a significant amount of resources on useless strategies.

Step 2: Develop Buyer Personas

Remember who you’re talking to. Individuals from certain demographics may possess different interests from those of another group, which is why your marketing plan must be centered on the problems held by your target  audience . This includes their emotional desires, aspirations, fears, and goals.

Step 3: Analyze Past Mistakes

Past successes and failures are all part of growth. By learning to accept them, you’ll also learn to analyze how you can improve your current operations to obtain better results. Having a record of your analysis will also help enhance plans for continuous brand development.

Step 4: Identify Your Means

There are three vital components in executing a digital marketing plan: the people, the budget , and the channels. All of these resources must be taken into account before any decisions are implemented in the plan. It needs to be realistic, measurable, and attainable, otherwise, you’ll find yourself scrambling for resources that go beyond your capacity.

Step 5: Create Specific Strategies.

No matter how hard you try, your plan is never going to be perfect from the get-go. Unforeseen circumstances may cause drastic changes to your plan, forcing you to be as flexible as possible. This is why you need to create manageable strategies , one that allows adjustments without losing sight of the company’s primary goal.

What is the purpose of a Digital Marketing Plan?

The purpose of using a digital marketing plan for any organization is to force you through the process of researching and clearly explain all the aims and goals of your digital initiatives. This is along with clearly targeting digital personas and methodically choosing ways to go after them.

What should be considered while making a Digital Marketing Plan?

A digital marketing plan must include the following: One, Search Engine Optimization (SEO). Two, web positioning and strategies. Three, the social media market . From there, you must put digital marketing actions into motion with previously made plans or strategies. Always consider all aspects that impact development indirectly and directly.

What does A Marketing Plan do?

Unlike a business plan, a marketing plan mainly focuses on working and keeping customers intact. It has several strategies and includes numbers, facts, and objectives. A good marketing plan has all the tools and tactics you will use to achieve your sales goals most effectively. It helps draw in and keep customers.

With its use of modern and ongoing technological developments, digital marketing is a truly exciting thing to be a part of. Now that you are better informed about what a digital marketing plan is, you can begin experiencing its nuances for yourself. All that’s left for you to do is choose how your own internet marketing journey will begin. Decide wisely and act as boldly as you can!

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The Ultimate Guide to Marketing Strategies & How to Improve Your Digital Presence

Discover how to create a successful marketing strategy for your business to seize growth opportunities and boost revenue.

FREE MARKETING PLAN TEMPLATE

Outline your company's marketing strategy in one simple, coherent plan.

Updated: 05/08/24

Published: 05/08/24

Am I right in assuming that a significant part of your marketing strategy today is digital? Probably.

Consumers and businesses alike are almost always online and on the go – and you want to be able to reach them and observe their behavior and where they spend their time.

But when you're growing a business, this ever-changing digital landscape can quickly become overwhelming.

With several other responsibilities and tasks that you need to do, how can you also efficiently create, fine-tune, and maintain an agile digital marketing strategy?

I've put together this guide about marketing strategies to help you improve your digital presence and grow better.

What Is a Marketing Strategy?

What Is a Digital Marketing Strategy

What Is a Digital Marketing Campaign?

Create a Digital Marketing Strategy

Types of Digital Marketing Strategies

Digital Marketing Campaign Examples

What is a marketing strategy.

A marketing strategy is a plan for reaching a specific marketing-related goal (or goals) in a focused and achievable way. It takes into consideration what your business is currently doing well and what you're missing regarding the objective you set, then developing tactics to help you meet your goal.

If you run a small business, I get that you may not know how to jumpstart your strategy. Thankfully, this digital marketing strategy template will help you get there with its actionable tips and templates to set you up for success.

And did I mention that it’s free?

Now, back to the topic at hand: are you confused about the difference between a marketing strategy and marketing tactics? I’ll cover that below.

Digital Marketing For Small Business

Everything you need to know to get started with digital marketing. You'll learn about:

• Content Marketing
• Marketing Analytics

You're all set!

Click this link to access this resource at any time.

Strategy vs. Tactics

The difference between a strategy and a tactic lies in their scope, level of detail, and time frame. A strategy is a high-level plan that guides your direction and long-term goals and how you plan on accomplishing them. Tactics, however, are specific actions and methods used to implement your strategy and achieve short-term objectives.

You can think about it like this: strategy is planning, and tactic is doing. Having a strategy without ways to act on it (tactics) is daydreaming, and taking actions with no common goal or plan (strategy) wastes your time.

Let's dive a bit deeper into the differences between the two.

Characteristics of a Strategy

Marketing or not, there are three parts to any strategy :

1. A diagnosis of your challenge.

2. A guiding policy for dealing with the challenge.

3. A set of targeted actions is necessary to accomplish the policy.

Depending on the scale of your business, your marketing strategy may include several moving parts, each with different goals. With that said, working on your strategy can become daunting at times.

So, if you're ever feeling overwhelmed about your marketing strategy, refer to these three steps to keep you focused on achieving your objectives.

Characteristics of a Tactic

While strategies provide a framework for your overall vision, tactics determine the specific steps taken to execute that vision.

A good tactic should:

• Be specific, actionable, and measurable.
• Align with the overall strategy.
• Have a relatively short time frame.

Depending on your marketing strategy, your tactics may include email marketing campaigns , publishing a blog , or organizing an event .

Now, let's look at digital marketing strategy.

What is Digital Marketing Strategy?

A digital marketing strategy is a plan for using online channels to establish an internet presence and achieve specific marketing objectives. These channels can include organic search, social media, paid ads, and other web-based mediums such as your website. Ultimately, the goal is to boost your business’s visibility and attract new customers.

A strong digital marketing strategy helps your business achieve specific digital goals through carefully selected mediums.

Similar to marketing strategies versus marketing tactics , “digital marketing strategy” and “digital marketing campaign” are also often interchanged. So, how do they differ?

I’ll discuss that in the following sections.

Components of a Digital Strategy

Goals and objectives.

First of all, you’ve got to lay out your main goals and specific objectives to build an effective digital strategy.

Goals are big-picture ideas, while objectives are more detailed and easier to measure. They have clear deadlines and show what success looks like.

Here is an example of how I like to think about the difference:

• Goal: To increase brand awareness.
• Objective: Grow social media following by 20% within the next quarter.

See the difference? When it comes to goals, you can define and measure them through SMART goals and criteria .

For instance, if the overarching goal of my digital marketing strategy is to generate more leads through social media, I might run a digital marketing campaign on X (formerly Twitter.)

I‘d share some of my business’s best-performing gated content on the platform to generate more leads through the channel.

Let's tie it all together to help you create a digital marketing strategy you execute with your digital marketing campaigns.

How to Create a Digital Marketing Strategy

1. build your buyer personas., 2. identify your goals and the digital marketing tools you'll need., 3. evaluate your existing digital channels and assets., 4. audit and plan your owned media campaigns., 5. audit and plan your earned media campaigns., 6. audit and plan your paid media campaigns..

• 7. Bring your digital marketing campaigns together.

For any marketing strategy – digital or not – you need to know who you're marketing to. The best digital marketing strategies are built upon detailed buyer personas; creating them is your first step.

Featured Resource: Organize your audience segments and strengthen your marketing with these templates to build your buyer personas . They'll help you organize your insights and have a clear visualization of your target audience.

Identify gaps in your existing content.

Based on your buyer personas, identify any gaps in the content you have.

For example, if you're a math tutoring company and know through research that a major challenge for your personas is finding effective ways to study, create some.

By looking at your content audit, you might discover that ebooks hosted on a certain type of landing page convert really well (better than webinars, for example).

In the case of this math tutoring company, you might make the decision to add an ebook about “how to make studying more effective” to your content creation plans.

Create a content creation plan.

Based on your findings and the gaps you’ve identified, make a content creation plan outlining the content that’s necessary to help you hit your goals.

This should include:

• Promotional channels.
• Why you're creating the content.
• The priority level of the content.

This can be a simple spreadsheet and should also include budget information if you‘re planning to outsource the content creation or a time estimate if you’re producing it yourself.

Evaluating your previous earned media against your current goals can help you get an idea of where to focus your time.

Look at where your traffic and leads are coming from (if that's your goal) and rank each earned media source from most effective to least effective.

You can obtain this information using tools like the Sources reports in HubSpot's Traffic Analytics tool.

Podcasts are a long-term brand-building channel that can improve affinity and connection for your brand like no other channel," he explains. "When you realize the long-term and surrounding benefits, podcasting becomes a clear and obvious investment.”

He adds, “Podcasting is the perfect way to craft content that's engaging and authentic — something buyers are beginning to crave in this AI era.”

For inspiration, check out the HubSpot Podcast Network :

By making video an integral part of your digital strategy, you’re able to showcase your brand’s creativity and explore more content formats, such as product demos, explainer videos, expert interviews, customer testimonials, and more.

Online Marketing Benefits of Video Marketing

• Boosts SEO: Since Google tends to prioritize video content in its search results, implementing video as part of your marketing strategy can improve your search engine visibility. Plus, video content can be optimized with relevant titles, descriptions, and keywords, making it easier for search engines to understand and categorize the content.
• Better retention: Video is easier to remember than text-based content because it allows you to use storytelling techniques and communicate important messages more effectively. Video has the power to invoke emotions and create a connection with your audience, making it easier for them to consume and remember your content.
• Enhances reach: Video is highly shareable on social media due to its easily digestible nature. As people share your video content with their own social media networks, it exposes your brand to new audiences.
• The Ultimate Guide to Video Marketing
• The Best Video Marketing Channels to Grow Your Brand
• The Video Marketing Playbook

Now, it’s time to bring all of this together to form a cohesive marketing strategy document. Your strategy document should map out the series of actions you’re going to take to achieve your goals based on your research up to this point.

Let's discuss how our digital strategy template can help.

Digital Marketing Strategy Template

While a spreadsheet can be an efficient format for mapping your digital marketing strategy, that approach can quickly become messy and overwhelming.

To plan your strategy for the long-term – typically between six to 12 months out, I recommend a reliable digital marketing strategy document. But where to start? With our free digital marketing plan template.

This template will walk you through your business summary and initiatives, help you build your target market and competitor information, and flesh out your marketing strategy — including your budget and specific channels and metrics.

The General’s ad is a great example of effective crisis management:

• It addresses negative perceptions head-on, showing viewers that it's in tune with its target audience and their needs,
• It builds back credibility by emphasizing how long it’s been in business and the number of people it has helped.

Digital Strategy Examples

What makes a winning digital strategy? Let's peek behind the curtain at some of the best strategies from popular brands.

Nike – Apps, Games & the Metaverse

Nike has impressed everyone with its digital strategies and innovative additions in recent years. First, they created apps like the Nike mobile app, SNKRS (for sneaker releases), Nike Training Club (NTC), and Nike Run Club (NRC).

These apps helped Nike sell more stuff, especially during COVID-19. NTC, for example, saw a big sales jump in China — 80% in the latest quarter.

This clever content marketing strategy relied on UGC.

iPhone users were encouraged to share their best macro photos with specific hashtags #ShotoniPhone and #iPhonemacrochallenge.

Don't forget to share this post!

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Create a Digital Marketing Plan: 9 Step Strategic Guide

Nov 27, 2020 | Read time: 11 min.

Patrick Lane , Sr. Marketing Manager

• A digital marketing plan helps you determine the most effective strategies for your business and then put those strategies into action.
• Without a well-defined digital marketing plan in place, you’ll likely end up wasting money and not making the impact you want.
• A digital marketing plan can include business and marketing goals, strategies you’ll use to meet those goals, timelines, digital channels, and more.

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Digital marketing has become exponentially more complicated since the early days of the internet. Back then, businesses rarely created a digital marketing plan. And those that did, focused mostly on websites, banner ads, and email marketing.

Now, you have dozens of digital marketing channels and platforms to choose from. Should you focus on SEO or PPC ? Blogging or webinars? Social media or email? Podcasts or video marketing? Augmented reality (AR) or virtual reality (VR)? How much should you spend and when can you expect to see results?

Trying to choose the best options for your brand can feel daunting, overwhelming even.

What you need is a digital marketing plan.

A clear plan helps you determine the most effective strategies for your business and then put those strategies into action. A digital marketing plan helps you organize your initiatives so that you’re continually connecting with your audience, engaging them, and driving them to action. With a digital marketing business plan, you think ahead, coordinate among departments, and integrate your digital marketing for greater impact.

Read on, and learn nine steps to structure a digital marketing plan.

What is a digital marketing plan?

MARKETING TERM DEFINITION Digital Marketing Plan A digital marketing plan is a document in which you strategically map out your digital marketing objectives, as well the actions you’ll take to achieve those objectives.

Among other things, it can include business goals, digital strategies, and competitive landscape analysis as well as timelines, budgets, digital channels, and more.

Think of a digital marketing plan like a roadmap of sorts. You know where you want to go, and the plan provides you with a specific route to follow. 

Without a well-defined plan in place, your digital marketing efforts will be inefficient and ineffective. You’ll likely waste money and see diminished returns.

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How to create a digital marketing plan

Now, let’s talk about the various digital marketing plan components as well as the specific steps to follow as you develop your strategy.

1. Define your digital marketing goals and business objectives

Clear, measurable, and attainable digital marketing plan objectives help you define exactly what you want to achieve and measure. Be clear and concise when you set these goals. You should also include specific numbers and timeframes to benchmark your progress.

For example, avoid goals that state you will update your lead generation system , boost conversion rates, or improve digital customer experience . Those are a bit too vague. You can’t measure your results and it’s not apparent what steps you should take to reach that goal.

Instead, a much better goal is to double organic search traffic in the next 12 months. This provides you with a deadline, a framework for setting milestone goals, and specific actions to take (optimize your site, create amazing content, and conduct strategic outreach for SEO, etc.).

“ SMART goals are: Specific, Measurable, Achievable, Relevant, and Time-bound. TERAKEET

2. Define audience segmentation and buyer personas

A key reason why digital marketing is important is because it allows you to target your audience with great precision.

For any digital marketing campaign to be successful, you need to know who you’re targeting. Segmenting your audience and then building buyer personas for each of those segments can provide you with insights about what types of marketing will be most effective. 

For example, say you sell IT services. Part of your audience might be small businesses with less than $500,000 in revenue. You might also sell to large corporations with significant IT needs. Your buyer personas and marketing strategies for each of these segments will look very different. Messaging that resonates with a small business owner probably won’t resonate with the head of a large IT department, and vice versa.

Start by defining the different segments in your target audience. From there, begin building out the personas of your ideal customer within each segment. Here are 9 great examples of personas to get started.

Your buyer persona information will vary depending on whether you’re B2B or B2C and the price of your product/service. Some demographic and additional information you may want to include is:

• Social media platforms
• Pain points
• Products/features desired

Your goal in creating personas is to get inside the minds of your target customers and to see things from their perspectives. When you understand what matters most to them, you can make a digital marketing plan that speaks to their deep desires and big challenges. 

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3. Conduct a competitive analysis and determine market share

If you want your marketing efforts to be effective, you need to know who you’re up against. A competitive analysis allows you to identify your competitors, calculate your market share , and determine the marketing strategies they employ.

When doing your competitive analysis, consider the following types of things:

• Which audience segments are they targeting?
• What digital marketing channels are your competitors using? 
• Where are they strongest?
• Where are they weakest?
• What portion of their traffic is earned/owned/paid?
• What’s their positioning in the market?
• What’s their claimed differentiation?
• What type of messaging and specific language do they use?
• What is their tonality and brand personality?

A thorough competitive landscape analysis will give you insights into how you can use online marketing to surpass your competitors. For example, you may realize that your competitors’ positioning and differentiation are well known, so you’ll benefit from crystalizing your own in contrast. Or, you may discover they’re strong in social media marketing but weak when it comes to search engine optimization (SEO) performance.

4. Conduct a SWOT analysis

SWOT analysis (strengths, weaknesses, opportunities, and threats) is the counterpart to a competitive landscape analysis. It offers a framework to analyze your business against other forces in your market. Use this process to identify what’s working, spot potential organic growth opportunities , and prepare for external threats.

Start by analyzing the strengths of your company. What are your primary advantages over your competition? Which things do you do particularly well? What unique resources do you have at your disposal?

Next, look at your weaknesses. What elements of your business aren’t working particularly well? What things keep you from making sales? Where do you fall short of your competitors?

The third step is to look closely at the opportunities available to your company. Are there any market trends you can take advantage of? Can you utilize new technology that your competitors can’t? Is there an under-served segment in your audience? 

Finally, identify any potential threats to your business. Could a competitor steal market share? Are there any obstacles blocking business growth ? Are there potential financial issues on the horizon? 

The data from your SWOT analysis will help you develop your digital marketing plan. Your plan should cater to your strengths, mitigate your weaknesses, move toward opportunities, and proactively avoid potential threats. All in the name of helping you to increase sales.

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5. Calculate your digital marketing plan budget

The next step in creating the best digital marketing plan for your brand is to calculate your budget. The budget will define how much you have available to spend on digital marketing activities, as well as guide you toward specific channels, strategies, and tactics.

The amount you budget for digital marketing will vary based on a number of factors, including:

• Position within the industry
• Previous results
• Profitability of a strategy, tactic, or campaign

How much will you allocate to brand awareness campaigns ? What about to specific campaigns and offers? Are you going to allocate a certain amount of digital marketing budget for customer retention? Do you know how much to spend on SEO?

It’s important to establish your budget upfront. However, remain flexible so you can capitalize on opportunities for greater SEO ROI . If you notice that a certain campaign just isn’t generating positive ROI, then you may be better off eliminating that spend. Similarly, if you see that a certain campaign (or channel) is producing outsized results, consider shifting the budget and allocate additional dollars towards what’s working well. If you have a specific return-on-spend in mind that’s highly profitable, then keep increasing the budget as long as you’re keeping your acquisition costs under the target.

In this way, your budget can be a dynamic, evolving support mechanism of your digital marketing initiatives.

6. Define your digital marketing channels

Before you develop a content strategy , you’ll need to define the primary digital marketing channels you’ll be using. Your choice of channels needs to take into account your audience, goals, and budget.

For example, say your goal is to drive 30% more targeted traffic to your website. One way to do that is through PPC ads, which can give you an immediate boost. However, Google Adwords can also be expensive.

To improve ROI, turn to more cost-effective channels, like SEO and content marketing. These channels take longer to produce results but also deliver a far lower acquisition cost, giving you more bang for your buck. Plus, SEO and content marketing results compound over time, setting you up for longer-term sustainable success.

When defining your digital channels, consider where your audience spends most of their time. If you’re in a B2B industry, you may want to focus on channels like LinkedIn or webinars. If your audience is younger, you may want to consider influencer marketing on Instagram. Focus on how you can deliver value to your audience within the channels they favor most.

And don’t assume your audience doesn’t care about great content. Some of the best content marketing examples come from a broad range of companies with completely different customers.

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7. develop your digital marketing strategies and tactics.

After defining your channels, you need to develop the digital marketing tactics and strategies you’ll use within those channels.

For example, if you’re going to focus on search engine optimization, you need to determine the keywords you’re going to target and how you’re going to target them. You may decide to create a comprehensive content hub , online courses, SEO topic clusters , or a series of online tools. Or you may decide to provide more detailed, superior how-to information, or to deliver insights on upcoming trends, or to deliver content featuring celebrities.

If you’re focused on b2b lead generation , you may want to create case studies that showcase your results. As you think through your digital marketing plan look for ways to differentiate yourself from the competition. For instance:

• Dollar Shave Club caught people’s attention by being funny and irreverent in a traditionally boring industry. 
• Tableau offered a free online tool and garnered backlinks from more than 56,000 websites.
• LEGO created an online, interactive community with more than 300,000 in monthly organic traffic.

The more crowded the market space, the harder you’ll need to work to capture attention and achieve true optimization across your digital marketing portfolio. No matter what, when you build your digital marketing strategy , be true to your brand.

8. Create a marketing calendar

A marketing calendar allows you to map out exactly when you’ll implement your digital marketing campaigns and initiatives. It also creates accountability, ensuring that you hit deadlines and effectively execute the plan throughout the year. A calendar also helps ensure that you are consistently reaching each of your various audience segments throughout the year.

Try to map out 12 months in advance, and break down your calendar into each month of the year. This will provide you with an overall framework, along with sufficient time to prepare and execute on each delivery. For example:

• In January you’ll release a training webinar. Before you can release it, you need to create a slide deck, build a landing page, design social media graphics, etc.
• Throughout January and February, you’ll promote the training webinar across multiple channels, including social media, email, video, and PR. 
• In March, you’re going to start a blog that will be updated weekly. To make this happen, you need to decide on topics, assign them to writers, coordinate with a designer, create a blog calendar, organize videos to be embedded, etc.

Be realistic when creating your editorial calendar . Give yourself sufficient time to get everything done in a quality manner, and make sure that each deliverable is clearly assigned to a specific individual.

Popular marketing scheduling tools include CoSchedule , Contently , and Trello .

9. Measure the results and KPIs of your digital marketing plan

The final step in creating a digital marketing plan and strategy is to measure your results through the definition of metrics and key performance indicators (KPIs). You need to compare the outcomes of your marketing efforts to the baseline as well as original goals. If the results are underwhelming, adjust and optimize, and then measure again.

Be sure to measure each channel so that you, as a marketer, can identify what’s working most successfully for your brand, and what may need to be cut.

Keep your entire marketing team informed through dashboards. Popular marketing dashboard tools  include includes Klipfolio , TapClicks , Grow , and Domo .

Great digital marketing plans encourage integration

The process of developing a digital marketing plan encourages marketing integration which fuels greater business impact. Customers can’t ignore your brand when you consistently engulf them in your messaging, offers, and calls to action. As a result, you will achieve more, with less, by efficiently and intelligently repurposing and atomizing your marketing assets.

Whether your company is an established ecommerce brand or a brick-and-mortar juggernaut, you need to have a digital marketing plan. Although it takes time, effort, and coordination, it’s worth the work. Your marketing will be much more effective, and you’ll achieve greater marketing results for the business.

A digital marketing plan is like a blueprint. It should cover the steps and tactics to achieve the broader outcomes defined by your strategy. Your plan should cover all of the digital channels you use, including social media, email, advertising, public relations, and your website.

1. Set goals 2. Define your audience 3. Conduct a competitive analysis 4. Conduct a SWOT analysis 5. Determine your budget 6. Identify your channels 7. Develop specific tactics 8. Create a calendar 9. Measure results

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