corporate plan vs business plan

Comparing Business Planning and Corporate Planning

The differences between business planning and corporate planning.

Both business planning and corporate planning involve defining goals for your business and creating plans to support those goals. While they may seem similar at first, each one is used for a specific purpose. It can help to think of business planning as the “what” of your business goals, while corporate planning is the “how”. Learn more about the purpose of each one below.

Business Planning: The “what”

Business planning is the “what” of your business. Your business plan should answer questions about what your business is now and where you see it going in the future.

Business planning involves creating preliminary documents, goals, and plans for your business. This may be necessary when you first have the idea for a business or when you’re changing or adding something to the core of your business. Before you can start getting into the specifics of corporate planning, you’ll need to create a more generalized business plan.

Your company’s business plan should include your company mission and your company strengths and weaknesses. You’ll want to define your short-term and long-term goals regarding growth, finances, and more.

Corporate Planning: The “how”

Successful corporate planning involves creating strategies to help you achieve those business goals you’ve defined in your business plan. Specifically, how are you going to support your company’s mission, and what steps will you and your employees need to take to reach those goals?

To get started in the corporate planning process, you’ll want to take a look into your company’s mission, strengths, and weaknesses. Gather any relevant information on your business’s finances and operations. Relevant documents may include cash-flow statements, credit reports, P&L statements, and up-to-date records of business transactions .

Once you’ve gathered all of the necessary information, you can set specific, measurable goals as part of your corporate plan. These may be goals regarding expansion, sales, employee performance, and more. Here are some sample goals to give you an idea of what to include in your corporate planning strategies:

Increase sales on x product by 30% during the fall quarter

Add 3 employees to x department in the next two months

Increase followers on social media by 100

Once your specific goals are defined, then you can devise specific strategies to help you reach those goals.

Business Planning or Corporate Planning: Which Do I Need?

Both business planning and corporate planning are essential to setting goals and achieving them. No matter the size of your business, these plans and strategies can serve as the framework for your business’s future. As your business grows and your goals evolve, you’ll also want to review your corporate plans to be sure they are aligned with your goals.

Our attorney and dedicated team can help you develop goals and strategic plans for your business through corporate planning. We’ll help you avoid any legal troubles while creating a plan for achieving your business goals. Our team is well versed in corporate law, and we would love to offer you our expertise. Click below for a free consultation to learn more about what we can do for your business.

The magazine of Glion Institute of Higher Education

• Strategic planning vs business planning: how they’re both key to success

Any thriving hospitality business needs thorough planning to make sure it succeeds. If you’ve heard the terms business planning and strategic planning, you might think they’re interchangeable, but they’re actually two distinct things companies need at different times for continued success.

The biggest difference is that business plans are mostly used when you are starting to build a business so you can quickly and smoothly create your vision. Strategic planning is what existing companies use to grow and improve their businesses.

If you’re looking for a career in hospitality management, it’s important to know the difference between the two and how to use them to best effect. In this article, we’ll go over what strategic planning and business planning are and how they are important to running a successful hospitality business.

We’ll also look at how you can learn to harness different planning methods and get the skills needed to develop your career.

Business planning

A business plan is one of the first things a fledgling business will draft. Alternatively, it can be used to set business goals when launching a new product or service.

The business plan will usually look at short-term details and focus on how things should run for around a year or less. This will include looking at concepts such as:

• What the business idea is
• Short-term goals
• Who your customers are
• What your customers need
• What investment or financing you will need to start your business
• How you make revenue
• What profitability to expect
• How you can appeal to potential shareholders
• What the short-term operational needs of the business are
• What the company’s values are
• What the budget is for different parts of the business

This means market analysis and research are vital when you are making a business plan.

What are the objectives of business planning?

The primary objective of a business plan is to have all the main details of your business worked out before you start. This will give you a roadmap to use when you launch your business or when you start offering a different product or service.

For example, if you wanted to become an event planner   and open your own event planning business, your plan might include how to get funds to rent an office and pay staff.

Strategic planning

A strategic plan is where you set out the company’s goals and define the steps you will need to take to reach those goals.

A strategic plan would include:

• What current capabilities the company has
• Making measurable goals
• A full strategy for business growth
• How the company’s values, mission and vision tie in with the services and products the company intends to offer
• Who in the organization will handle certain roles
• What the timeline is for reaching certain goals
• A SWOT analysis, looking at the strengths, weaknesses, opportunities and threats in the company
• Examining the external environment for factors that will affect your company using a PEST (political, economic, social and technological) analysis

A strategic plan can be a long-term blueprint. You might find you use basically the same strategic plan for several years.

What is the objective and strategy of planning?

The aim of a strategic plan is to provide a tool that allows you to improve your business, grow the company, streamline processes or make other changes for the health of your business. Strategy implementation and meeting strategic objectives should generally lead to growth.

What is the difference between business planning and strategic planning?

There are a few major differences between strategic planning and business planning, which are outlined below.

Scope and time frame

A strategic plan is usually long-term, typically covering at least two to five years. By contrast, a business plan usually covers a year or less, since this is roughly how long it usually takes for a business to become established.

A business plan focuses on starting a business in its early stages. A strategic plan is used to guide the company through later stages. Put simply, the business plan is about direction and vision, while the strategic plan focuses on operations and specific tactics for business growth.

Stakeholders

A strategic plan will be presented to stakeholders and employees to make sure everyone knows what is going on in the company. This will help reassure everyone with a stake or role in the business.

By comparison, a business plan will often be shown to investors or lenders to help show the business idea is worth funding.

Flexibility and adaptability

A strategic plan typically has more flexibility. This is because it is meant to be in place for a longer period of time and the company should already be established. There is more leeway for refining strategy evolution, while your business plan should remain stable.

Similarities between business planning and strategic planning

Both of these activities will require some of the same analytical components, such as market analysis, financial projections and setting objectives you can track. Of course, both also require you to be highly organized and focused to ensure your business model or strategy development is appropriate for your business.

When to use strategic planning vs business planning

As we’ve already mentioned, you’ll generally use a business plan when you’re setting up a business or moving in a new direction. This will dictate much of the day-to-day running of a business. You would use strategic planning when you want to work on growth and drive innovation.

Can a business plan be used for strategic planning?

No, a business plan and a strategic plan are two different concepts with specific goals. While a business plan outlines short or mid-term goals and steps to achieve them, a strategic plan focuses on a company’s mid to long-term mission and how to accomplish this.

If you want to prepare for success, you need to make sure you are using the right type of plan.

Integrating strategic planning and business planning

While the two plans are different, you may end up using them together to ensure optimal success. As with any type of management role, such as hotel management , strategic and business plan management requires effective communication between different departments.

This includes different strategy managers as well as strategic and operational teams. You also need to make sure that, when you are using either plan, you find the right balance between flexibility and strict adherence to the plan. With strategic planning, this means constant strategy evaluation to assess your tactics and success.

Can strategic planning and business planning be used simultaneously?

In many hospitality careers ,  you’ll want to juggle growth and new directions, so you could end up using both planning types. However, it’s most common for the two to be distinct. This is because you’ll generally be using a business plan only when you are starting a new venture.

What are the career prospects in strategic and business planning?

There are plenty of options for what you can do if you have skills in strategic planning and business planning. Almost every management role will require these planning skills, including how to write strategic planning documents and measure success.

If you want to work in the hospitality sector, you could look into hotel planning and other careers with a business management degree . These will enable you to grow and nurture a business, but there is also a lot of scope to start your own business. Great planning skills can give you a real competitive advantage.

World-class degrees for making your mark in business

If you want the skills and insider knowledge to guide a business from inception to expansion, our courses provide expert teaching and real-world experience.

What skills do I need for a career in planning?

If you want to work in planning and management, you should work on various skills, such as:

• Decision-making
• Analytical skills
• Risk assessment knowledge
• Market analysis and forecasting
• Team management
• Communication, both written and verbal
• Organization

What qualifications can help with a career in strategic planning or business planning?

If you want to work in hotel planning and management, the most common route is to get a hospitality degree from a well-respected hospitality school in Switzerland . This will help you get the skills and knowledge you need to properly plan businesses as well as handle the execution of these plans.

Business degrees also teach you many transferable skills, such as good communication with your strategy team or data analysis, that you can use in almost any role in hospitality. They can also reduce the need to work your way up through the hospitality industry.

How can hospitality school help with planning careers?

Attending hospitality school can help you learn skills dedicated to hospitality as well as more general management, business and planning skills. This includes everything from how to handle a team to specifics such as hotel revenue management strategies .

If you find a hospitality school offering professional hospitality internships , you’ll also get experience in managing hotels and hospitality venues, helping you leap ahead in your career.

Hospitality degrees to kickstart your career

Our international business course combines leading industry expertise with essential internships to provide an exceptional foundation for a thriving career in the hospitality industry.

Both strategic and business planning are vital to build and grow a business. While business planning focuses on setting up the business and handling investment, vision and overall goals, strategic planning concentrates on growing the business and processing operational efficiency and resource allocation on a longer-term basis.

If you want to learn how to develop a hotel business plan  or manage a hospitality venue, one of the best ways to get started is to study for a hospitality degree. This will give you hands-on experience of the strategic planning process or business management as well as the skills you need to succeed.

Photo credits Main image: Westend61/Westend61via Getty Images

BUSINESS OF LUXURY

LISTENING TO LEADERS

HOSPITALITY UNCOVERED

GLION SPIRIT

WELCOME TO GLION.

This site uses cookies. Some are used for statistical purposes and others are set up by third party services. By clicking ‘Accept all’, you accept the use of cookies

Privacy Overview

• Search Search Please fill out this field.

What Is a Business Plan?

Understanding business plans, how to write a business plan, common elements of a business plan, how often should a business plan be updated, the bottom line, business plan: what it is, what's included, and how to write one.

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

A business plan is a document that details a company's goals and how it intends to achieve them. Business plans can be of benefit to both startups and well-established companies. For startups, a business plan can be essential for winning over potential lenders and investors. Established businesses can find one useful for staying on track and not losing sight of their goals. This article explains what an effective business plan needs to include and how to write one.

Key Takeaways

• A business plan is a document describing a company's business activities and how it plans to achieve its goals.
• Startup companies use business plans to get off the ground and attract outside investors.
• For established companies, a business plan can help keep the executive team focused on and working toward the company's short- and long-term objectives.
• There is no single format that a business plan must follow, but there are certain key elements that most companies will want to include.

Investopedia / Ryan Oakley

Any new business should have a business plan in place prior to beginning operations. In fact, banks and venture capital firms often want to see a business plan before they'll consider making a loan or providing capital to new businesses.

Even if a business isn't looking to raise additional money, a business plan can help it focus on its goals. A 2017 Harvard Business Review article reported that, "Entrepreneurs who write formal plans are 16% more likely to achieve viability than the otherwise identical nonplanning entrepreneurs."

Ideally, a business plan should be reviewed and updated periodically to reflect any goals that have been achieved or that may have changed. An established business that has decided to move in a new direction might create an entirely new business plan for itself.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. These include being able to think through ideas before investing too much money in them and highlighting any potential obstacles to success. A company might also share its business plan with trusted outsiders to get their objective feedback. In addition, a business plan can help keep a company's executive team on the same page about strategic action items and priorities.

Business plans, even among competitors in the same industry, are rarely identical. However, they often have some of the same basic elements, as we describe below.

While it's a good idea to provide as much detail as necessary, it's also important that a business plan be concise enough to hold a reader's attention to the end.

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

The length of a business plan can vary greatly from business to business. Regardless, it's best to fit the basic information into a 15- to 25-page document. Other crucial elements that take up a lot of space—such as applications for patents—can be referenced in the main document and attached as appendices.

These are some of the most common elements in many business plans:

• Executive summary: This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
• Products and services: Here, the company should describe the products and services it offers or plans to introduce. That might include details on pricing, product lifespan, and unique benefits to the consumer. Other factors that could go into this section include production and manufacturing processes, any relevant patents the company may have, as well as proprietary technology . Information about research and development (R&D) can also be included here.
• Market analysis: A company needs to have a good handle on the current state of its industry and the existing competition. This section should explain where the company fits in, what types of customers it plans to target, and how easy or difficult it may be to take market share from incumbents.
• Marketing strategy: This section can describe how the company plans to attract and keep customers, including any anticipated advertising and marketing campaigns. It should also describe the distribution channel or channels it will use to get its products or services to consumers.
• Financial plans and projections: Established businesses can include financial statements, balance sheets, and other relevant financial information. New businesses can provide financial targets and estimates for the first few years. Your plan might also include any funding requests you're making.

The best business plans aren't generic ones created from easily accessed templates. A company should aim to entice readers with a plan that demonstrates its uniqueness and potential for success.

2 Types of Business Plans

Business plans can take many forms, but they are sometimes divided into two basic categories: traditional and lean startup. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

• Traditional business plans : These plans tend to be much longer than lean startup plans and contain considerably more detail. As a result they require more work on the part of the business, but they can also be more persuasive (and reassuring) to potential investors.
• Lean startup business plans : These use an abbreviated structure that highlights key elements. These business plans are short—as short as one page—and provide only the most basic detail. If a company wants to use this kind of plan, it should be prepared to provide more detail if an investor or a lender requests it.

Why Do Business Plans Fail?

A business plan is not a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections to begin with. Markets and the overall economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All of this calls for building some flexibility into your plan, so you can pivot to a new course if needed.

How frequently a business plan needs to be revised will depend on the nature of the business. A well-established business might want to review its plan once a year and make changes if necessary. A new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is an option when a company prefers to give a quick explanation of its business. For example, a brand-new company may feel that it doesn't have a lot of information to provide yet.

Sections can include: a value proposition ; the company's major activities and advantages; resources such as staff, intellectual property, and capital; a list of partnerships; customer segments; and revenue sources.

A business plan can be useful to companies of all kinds. But as a company grows and the world around it changes, so too should its business plan. So don't think of your business plan as carved in granite but as a living document designed to evolve with your business.

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

U.S. Small Business Administration. " Write Your Business Plan ."

• How to Start a Business: A Comprehensive Guide and Essential Steps 1 of 25
• How to Do Market Research, Types, and Example 2 of 25
• Marketing Strategy: What It Is, How It Works, and How to Create One 3 of 25
• Marketing in Business: Strategies and Types Explained 4 of 25
• What Is a Marketing Plan? Types and How to Write One 5 of 25
• Business Development: Definition, Strategies, Steps & Skills 6 of 25
• Business Plan: What It Is, What's Included, and How to Write One 7 of 25
• Small Business Development Center (SBDC): Meaning, Types, Impact 8 of 25
• How to Write a Business Plan for a Loan 9 of 25
• Business Startup Costs: It’s in the Details 10 of 25
• Startup Capital Definition, Types, and Risks 11 of 25
• Bootstrapping Definition, Strategies, and Pros/Cons 12 of 25
• Crowdfunding: What It Is, How It Works, and Popular Websites 13 of 25
• Starting a Business with No Money: How to Begin 14 of 25
• A Comprehensive Guide to Establishing Business Credit 15 of 25
• Equity Financing: What It Is, How It Works, Pros and Cons 16 of 25
• Best Startup Business Loans 17 of 25
• Sole Proprietorship: What It Is, Pros and Cons, and Differences From an LLC 18 of 25
• Partnership: Definition, How It Works, Taxation, and Types 19 of 25
• What Is an LLC? Limited Liability Company Structure and Benefits Defined 20 of 25
• Corporation: What It Is and How to Form One 21 of 25
• Starting a Small Business: Your Complete How-to Guide 22 of 25
• Starting an Online Business: A Step-by-Step Guide 23 of 25
• How to Start Your Own Bookkeeping Business: Essential Tips 24 of 25
• How to Start a Successful Dropshipping Business: A Comprehensive Guide 25 of 25

• Terms of Service
• Editorial Policy
• Privacy Policy
• Your Privacy Choices

Corporate vs. Business Strategy: Key Differences

"Corporate strategy" and "business strategy" are often used interchangeably. Sometimes, it's appropriate, and other times it can confuse your team. It's vital to understand the distinctions between corporate and business strategy.

Business organization plans typically have three levels of strategy: corporate strategy, business strategy, and functional strategy. 

Here's the gist:

• A business strategy is an action plan used to accomplish your business goals.
• A corporate strategy is broader and details your company's plan for competing in your markets.

Below, Poised covers corporate vs. business strategy in more detail. Keep reading to learn how to communicate and strategize effectively with your team!

What Is a Business Strategy?

A business strategy is an action plan that helps you achieve your business goals. It's a roadmap that outlines the steps you'll take to reach your desired destination. Your business strategy should be based on your company's strengths and weaknesses, as well as your opportunities and threats. It should also consider your mission, vision, and values.

There are different types of business strategies you can use, including:

• Ansoff Matrix
• Boston Consulting Group (BCG) Growth-Share Matrix
• GE/McKinsey nine-block matrix
• Generic strategies
• Industry life cycle
• McKinsey 7S model
• Portfolio matrix
• Porter's five forces analysis
• Product life cycle
• SWOT analysis

The most important part of a business strategy is that it's achievable. You should have a clear plan for how you'll execute your strategy , reach your goals, and accomplish your mission statement. This business plan should be based on your company's unique strengths and weaknesses.

Making a Plan for Building a Customer Base

Building a customer base is essential for any business. It's the lifeblood of your company, and you need to take it seriously if you want to succeed. There are a few things you can do to make sure your customer base grows steadily and healthily:

• Plan ahead. Don't just dive into building a customer base without thinking it through. Take the time to devise a plan and figure out what you need to do to reach your goals.
• Research your target market. Who are you trying to attract? What do they want or need? Find out as much as you can about your target market so you can create a strategy that resonates with them (and potential future stakeholders).
• Offer something of value. If you want people to buy from you, you need to offer them something they can't get elsewhere. Determine what makes your business unique and focus on selling that to your target market.
• Be patient. Building a customer base takes time and effort, so don't get discouraged if things don't happen overnight. Keep at it and be consistent in your efforts, and you'll see results over time. Short-term gains are unlikely when creating a new business.
• Measure your progress. It's essential to track your progress so you can see how well your business model is working and make changes as needed. Use analytics tools to measure website traffic, conversion, email open rates, and more.

By carefully planning and executing a strategy, you can attract the right customers and keep them coming back.

Managing Customer Satisfaction

One of the main aspects of a successful business strategy is managing customer expectations and providing an exceptional experience. Research shows that roughly three of four customers consider customer experience a critical element in their buying decisions. Understand what your customers want and need from your company, and communicate this effectively to them.

One way to manage customer expectations is by setting clear and achievable goals for your company. This will help your customers know what to expect from you, and it will also help you stay focused on what is important.

Another way to manage customer expectations is by being transparent with your customers. This means being honest and open with them about what you can and cannot do. It also means communicating any changes or updates to them as soon as possible, including mergers or big news from the board of directors.

Finally, you need to regularly update your customers on the progress of your company. This can be done through newsletters, emails, or even face-to-face meetings . By doing this, you will keep them informed, and they'll be less likely to become frustrated with your company.

Making Your Business Scalable 

Making your business scalable is vital because it will help you grow your company quickly and efficiently. There are many ways to make your business scalable, including:

• Finding new markets to sell to.
• Expanding your product or service offering (also called diversification ).
• Increasing the number of employees you have.
• Outsourcing some tasks to external suppliers.
• Offering different pricing options.

These methods will help you increase your company's size without having to make significant changes to your operations. This can help you maintain control over your company and avoid any potential problems resulting from rapid growth.

To make your business scalable, you need to be able to adapt quickly and efficiently to changes in the market. You also need to be able to manage change within your company. This means ensuring that everyone within your organization is on board with the changes and is willing to work towards achieving the new goals. You also need to have a clear vision for your company's future so you can make the right strategic decisions when it comes time to scale up.

Managing and Increasing Profits

A big part of any business strategy is managing and increasing profit. Cutting costs, increasing sales, maximizing efficiency, and reducing expenses are some of the most tried-and-true methods of improving profits. Be careful not to cut too many corners when managing your profit, or you may end up damaging your company's reputation.

To maximize profits, you must identify and capitalize on opportunities as they arise. You also need to be able to make decisions quickly and efficiently. This means being able to make decisions based on data rather than emotions. Managing risk effectively is critical as well, as it will help you minimize any potential losses.

Perhaps most importantly, you’ll want to stay on the right side of the law. In some instances, vertical integration can violate antitrust laws , potentially causing millions of dollars in penalties. 

What Is a Corporate Strategy?

A corporate strategy is a long-term plan that sets out the overall direction of a company. It sets out the goals the company wants to achieve and how it plans to achieve them. A corporate strategy should be aligned with the company's mission and values.

The corporate strategy of a company is usually set at the top level by the company's executives. It is then cascaded down through the organization so that everyone knows the company's goals and how they fit into the overall plan.

A corporate strategy typically covers a period of three to five years. It should be reviewed and updated regularly to remain relevant and achievable.

Finding Your Target Market

Identifying your target market is one of the most crucial aspects of meeting your established corporate goals. A target market is the group of people or organizations you hope to sell your products or services to.

To find your target market, you must understand your audience, including their needs and wants, demographics, and buying habits. Once you know this, you can proceed to the strategy formulation step . 

It's also essential to understand your competitors (and their customers) when developing your corporate strategy, as it will help you position your company in the market and ensure that you're offering something unique.

Increasing Your Value in Your Target Market

Making your company valuable in the eyes of your target market is an integral part of corporate strategy. You need to identify what makes your company unique and how you can use this to your advantage. 

Here are a few practical tips for boosting your value in your target market:

• Invest in research and development. This will help you stay ahead of the competition and ensure that you're offering something new and innovative.
• Focus on quality assurance. Doing so will help you build a reputation for producing high-quality products or services.
• Build a strong brand. A unique and robust brand will make it easier for you to stand out from the competition and attract new customers. It will also help you maintain customer loyalty over time.

Develop a good relationship with your customers. This means providing excellent customer service and ensuring they're always satisfied with their purchase. You also want to keep them up-to-date on your company's latest news and developments.

Finding New Markets To Enter

To expand their reach and grow their business, many companies will turn to corporate strategy for help. A major component of corporate strategy is finding new markets to enter and expand into them. You can do this in many ways, including through acquisitions, partnerships, and organic growth.

While there are many different factors to consider when expanding into a new market, the most important is ensuring the new market is a good fit for your company. You'll also want to ensure you have the resources to support your expansion efforts. Otherwise, you could end up jeopardizing your position in your existing markets.

Optimizing Your Company for Growth

Corporate strategy is also about ensuring your company is structured and operated in a way that optimizes growth. This can include anything from organizational changes to process improvements. Often, a corporate strategy will be used to make changes at the top of an organization to better align the company for growth.

Some proven ways to set a business up for sustainable growth include:

• Diversifying your products and services.
• Developing a solid corporate culture.
• Investing in research and development.
• Focusing on customer retention.
• Creating a lean and efficient organization.

We can’t forget the importance of maintaining effective communication among your team when establishing your growth initiatives. The Poised communication coach can help you and your team members communicate more clearly, confidently, and impactfully during your virtual meetings. 

What Are the Key Differences Between Business and Corporate Strategy?

Corporate strategy is a company's overall direction to grow its business and compete in its chosen markets. It involves decisions about which businesses or product lines to pursue, how to enter new markets, how to allocate resources across the organization, and how much risk to take on.

On the other hand, a business strategy is the specific game plan that a business unit or product line uses to achieve its corporate objectives. It answers the question of how the company will compete in a particular market or segment.

There are several key differences between corporate and business strategy:

• Corporate strategy is about overall direction, while a business strategy details specific actions.
• Corporate strategy is about growth and resource allocation, while a business strategy is about competition and winning in the market.
• Corporate strategy is top-down, while a business strategy is bottom-up.
• Corporate strategy pursues long-term goals, while a business strategy concentrates on shorter-term initiatives.
• Corporate strategy focuses on the entire organization, while a business strategy focuses on a specific business unit or product line.

Let's take a closer look at corporate vs. business strategy:

Different Goals

Leaders use a corporate strategy to set the overall direction of the company and decide how to grow their business. The goal is to create shareholder value by expanding the company's reach, entering new markets, and developing new products or services.

The primary goal of a business strategy is to win the marketplace. It's focused on creating a competitive advantage and generating growth in a specific market or segment.

Different Timeframe 

A corporate strategy is a long-term plan considering the company's overall goals and resources. It sets the stage for decisions about which businesses to pursue and how to allocate resources across the organization.

A business strategy is shorter-term , usually covering a period of one to three years. It's more flexible than a corporate strategy and can be adapted quickly to changing market conditions.

Different Benefits

A corporate strategy can help a company achieve sustainable growth, enter new markets, and develop new products or services. It can also improve decision-making by providing a clear overall direction.

A business strategy can help a company win in the marketplace, build market share, and generate revenue and profits. When implemented effectively, it can also improve operational efficiency and effectiveness.

Let Poised Help You Run Your Company

Regarding corporate strategy vs. business strategy, there are critical differences in terms of goals, timeframe, and benefits. Understanding the distinctions will equip you to implement both types of strategic planning more effectively.

Poised can help you become a better communicator and leader so that you can put your best foot forward when making decisions about your company's future. Connect with our experts to learn how our software can empower you to grow in verbal communication, non-verbal communication, confidence, and more.

How to Write a Business Plan | Business News Daily

36 Astonishing Customer Experience Statistics for 2022 | TechJury

What Is a Target Market? | Investopedia

Business growth through diversification | nibusinessinfo

What are the legal barriers to vertical integration? | Investopedia

Tips for Successful Strategy Formulation | HBS Online

Short-Term, Medium-Term & Long-Term Planning in Business | Small Business Chron

Read More Posts

Your Best Interview Coach Yet, and yes it's an AI Tool to Help with Your Communication Skills

Directness In The Workplace: Why You Should Use Direct Speech

Professional Skills Every Leader Should Have

Microsoft Teams vs. Google Meet: Which Software Is Better?

The Great Resignation: What We Have Learned

Small Talk: What Is It and When Is It Appropriate?

Say it like you mean it..

Improve your commmunication skills with Poised

Business Plan Vs Strategic Plan Vs Operational Plan—Differences Explained

Noah Parsons

5 min. read

Updated October 27, 2023

Many business owners know and understand the value of a business plan.  The business plan is a key component  of the startup and fundraising process and serves as a foundation for your organization. However, it only tells part of the story. To get the whole picture and have a framework on which to build your business you also need a strategic plan and an operational plan.

• What is a business plan?

In its simplest format, a  business plan  describes the “who” and the “what” of your business. It lays out who is running the business and what the business does. It describes the products and services that your business sells and who the customers are. 

• What is a strategic plan?

A  strategic plan  looks beyond the basics of a business plan to explain the “how”. It explains the long-term goals of the business and how it expects to achieve those goals over the long term. A strategic plan explores future products and services that your business might offer and target markets that you might expand into. The plan explains your strategy for long-term growth and expansion.

• What is an operational plan?

An operation plan zooms into the details of your business to explain how you are going to  achieve your short-term goals . It is the “when” and “where” of your planning process. The operational plan covers the details of marketing campaigns, short-term product development, and more immediate goals and projects that will happen within the next year.

• What is the difference between a strategic plan and a business plan?

First, let’s look at the difference between a business and a strategic plan. For review:

A  business plan  covers the “who” and “what” of the business. The  strategic plan  gives us long-term goals and explains “how” the business will get there, providing a long-term view.

In broader terms, the business plan tells us who by showing us:

• Who is running the business? What makes them qualified? What do they bring to the table that adds value?
• Who is the competition? What do they offer and what makes you different?
• Who is your customer? How big is the market? Where are they? What do they want and how will you give it to them? Also, how will you connect with your market?

The business plan answers the “what” by telling us:

• What the business provides and how it’s provided. 
• Product, services, and operations are all explained so that readers understand how customer needs are met.

The strategic plan, on the other hand, outlines long term goals and the “how”, focusing on the following:

• Where will the business be in 3, 5, or even 10 years?
• How will you expand to offer different products and services over time?
• Will your market and industry change over time and how will your business react to those changes?
• How will you grow your market and reach new customers?
• What needs to happen so you can achieve your goals? What resources do you need to get there?
• How will you measure success? What metrics matter and how will you track them?

So, your business plan explains what you are doing right now. Your strategic plan explains long-term aspirations and how you plan to transition your business from where it is today to where you want it to be in the future. The strategic plan helps you look more deeply into the future and explains the key moves you have to make to achieve your vision.

Brought to you by

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

• What is the difference between strategic planning and operational planning?

While strategic planning looks at the long term and explains your broad strategies for growth, an operational plan looks at the short term. It explains the details of  what your business is going to do  and when it’s going to do it over the next twelve months or so. An operational plan covers details like:

• What activities need to happen to achieve your business goals?
• When will each activity take place, who will do it, and when do you need to reach specific milestones?
• How will your business operate? What suppliers will you work with? When do you need to have them in place?
• What marketing campaigns will you run and what will they cost?
• What investments will you make in your products and services this year?

The bottom line, your operational plan is the short-term action plan for your business. It’s the tasks, milestones, and steps needed to drive your business forward. Typically an operational plan provides details for a 1-year period, while a strategic plan looks at a  3-5 year timeline , and sometimes even longer. The operational plan is essentially the roadmap for how you will execute your strategic plan.

• How to use your business plan for strategic development and operations

A great business plan can encompass both the basic plans for the business, the long-term strategic plan, and the near-term operational plan. Using a lean planning method, you can tackle all three phases of planning and make the process easy to review and revise as your business grows, changes, and adapts.

Start with a simple plan

The lean planning methodology starts with a simple,  30-minute business plan  that outlines the fundamentals of your business: who you are, what you are doing, and who your customers are. It’s a great way to provide a brief overview of your business.

Expand your plan

From there, you can expand your plan to include your longer-term strategy. Adding greater detail to elements of the plan to explain long-term goals, milestones, and how your products and services will change and expand over time to meet changing market conditions.

Finally, your lean plan will cover  financial forecasts  that include monthly details about the short-term revenue and expenses, as well as longer-term annual summaries of your financial goals, including profitability and potential future loans and investments.

• Use your business plan to manage your business

Regardless of the type of plan, you are working on, you need a team of players on hand to help you plan, develop, and execute both the operational and strategic plans. Remember, your business needs both to give it a clear foundation and a sense of direction. As well as to assist you with identifying the detailed work that has to happen to help you reach your long-term goals. 

Learn how  LivePlan  can help you develop a business plan that defines your business, outlines strategic steps, and tracks ongoing operations. You can easily share it with your team and all of the right stakeholders, explore scenarios and update your plan based on real-world results. Everything you need to turn your business plan into a tool for growth.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

Table of Contents

Related Articles

6 Min. Read

Business Plan vs Business Model Canvas Explained

10 Min. Read

14 Reasons Why You Need a Business Plan

Use This Simple Business Plan Outline to Organize Your Plan

12 Min. Read

Do You Need a Business Plan? Scientific Research Says Yes

The Bplans Newsletter

The Bplans Weekly

Subscribe now for weekly advice and free downloadable resources to help start and grow your business.

We care about your privacy. See our privacy policy .

Tax Season Savings

Get 40% off LivePlan

The #1 rated business plan software

Discover the world’s #1 plan building software

More Like this

What is the difference between a business plan and a strategic plan.

It is not uncommon that the terms ‘strategic plan’ and ‘business plan’ get confused in the business world. While a strategic plan is a type of business plan, there are several important distinctions between the two types that are worth noting. Before beginning your strategic planning process or strategy implementation, look at the article below to learn the key difference between a business vs strategic plan and how each are important to your organization.

Definition of a business plan vs. a strategic plan

A strategic plan is essential for already established organizations looking for a way to manage and implement their strategic direction and future growth. Strategic planning is future-focused and serves as a roadmap to outline where the organization is going over the next 3-5 years (or more) and the steps it will take to get there.

Get the Free Guide for Setting OKRs that Work (with 100 examples!)

A strategic plan serves 6 functions for an organization that is striving to reach the next level of their growth:.

• Defines the purpose of the organization.
• Builds on an organization’s competitive advantages.
• Communicates the strategy to the staff.
• Prioritizes the financial needs of the organization.
• Directs the team to move from plan to action.
• Creates long-term sustainability and growth impact

Alternatively, a business plan is used by new businesses or organizations trying to get off the ground. The fundamentals of a business plan focus on setting the foundation for the business or organization. While it looks towards the future, the focus is set more on the immediate future (>1 year). Some of the functions of a business plan may overlap with a strategic plan. However, the focus and intentions diverge in a few key areas.

A business plan for new businesses, projects, or organizations serves these 5 functions:

• Simplifies or explains the objectives and goals of your organization.
• Coordinates human resource management and determines operational requirements.
• Secures funding for your organization.
• Evaluates potential business prospects.
• Creates a framework for conceptualizing ideas.

In other words, a strategic plan is utilized to direct the momentum and growth of an established company or organization. In contrast, a business plan is meant to set the foundation of a newly (or not quite) developed company by setting up its operational teams, strategizing ways to enter a new market, and obtaining funding.

A strategic plan focuses on long-term growth and the organization’s impact on the market and its customers. Meanwhile, a business plan must focus more on the short-term, day-to-day operational functions. Often, new businesses don’t have the capacity or resources to create a strategic plan, though developing a business plan with strategy elements is never a bad idea.

Business and strategic plans ultimately differ in several key areas–timeframe, target audience, focus, resource allocation, nature, and scalability.

While both a strategic and business plan is forward-facing and focused on future success, a business plan is focused on the more immediate future. A business plan normally looks ahead no further than one year. A business plan is set up to measure success within a 3- to 12-month timeframe and determines what steps a business owner needs to take now to succeed.

A strategic plan generally covers the organizational plan over 3 to 5+ years. It is set with future expansion and development in mind and sets up roadmaps for how the organization will reach its desired future state.

Pro Tip: While a vision statement could benefit a business plan, it is essential to a strategic plan.

Target Audience

A strategic plan is for established companies, businesses, organizations, and owners serious about growing their organizations. A strategic plan communicates the organization’s direction to the staff and stakeholders. The strategic plan is communicated to the essential change makers in the organization who will have a hand in making the progress happen.

A business plan could be for new businesses and entrepreneurs who are start-ups. The target audience for the business plan could also be stakeholders, partners, or investors. However, a business plan generally presents the entrepreneur’s ideas to a bank. It is meant to get the necessary people onboard to obtain the funding needed for the project.

A strategic plan provides focus, direction, and action to move the organization from where they are now to where they want to go. A strategic plan may consist of several months of studies, analyses, and other processes to gauge an organization’s current state. The strategy officers may conduct an internal and external analysis, determine competitive advantages, and create a strategy roadmap. They may take the time to redefine their mission, vision, and values statements.

Alternatively, a business plan provides a structure for ideas to define the business initially. It maps out the more tactical beginning stages of the plan.

Pro Tip: A mission statement is useful for business and strategic plans as it helps further define the enterprise’s value and purpose. If an organization never set its mission statement at the beginning stages of its business plan, it can create one for its strategic plan.

A strategic plan is critical to prioritizing resources (time, money, and people) to grow the revenue and increase the return on investment. The strategic plan may start with reallocating current financial resources already being utilized more strategically.

A business plan will focus on the resources the business still needs to obtain, such as vendors, investors, staff, and funding. A business plan is critical if new companies seek funding from banks or investors. It will add accountability and transparency for the organization and tell the funding channels how they plan to grow their business operations and ROI in the first year of the business.

The scalability of a business plan vs. strategic plan

Another way to grasp the difference is by understanding the difference in ‘scale’ between strategic and business plans. Larger organizations with multiple business units and a wide variety of products frequently start their annual planning process with a corporate-driven strategic plan. It is often followed by departmental and marketing plans that work from the Strategic Plan.

Smaller and start-up companies typically use only a business plan to develop all aspects of operations of the business on paper, obtain funding and then start the business.

Why understanding the differences between a business plan vs a strategic plan matters

It is important to know the key differences between the two terms, despite often being used interchangeably. But here’s a simple final explanation:

A business plan explains how a new business will get off the ground. A strategic plan answers where an established organization is going in the future and how they intend to reach that future state.

A strategic plan also focuses on building a sustainable competitive advantage and is futuristic. A business plan is used to assess the viability of a business opportunity and is more tactical.

10 Comments

I agree with your analysis about small companies, but they should do a strategic plan. Just check out how many of the INC 500 companies have an active strategic planning process and they started small. Its about 78%,

Strategic management is a key role of any organization even if belong to small business. it help in growth and also to steam line your values. im agree with kristin.

I agree with what you said, without strategic planning no organization can survive whether it is big or small. Without a clear strategic plan, it is like walking in the darkness.. Best Regards..

Vision, Mission in Business Plan VS Strategic Plan ?

you made a good analysis on strategic plan and Business plan the difference is quite clear now. But on the other hand, it seems that strategic plan and strategic management are similar which I think not correct. Please can you tell us the difference between these two?. Thanks

Thank you. I get points to work on it

super answer Thanking you

Hi. I went through all the discussions, comments and replies. Thanks! I got a very preliminary idea about functions and necessity of Strategic Planning in Business. But currently I am looking for a brief nice, flowery, juicy definition of “Business Strategic Planning” as a whole, which will give anyone a fun and interesting way to understand. Can anyone help me out please? Awaiting replies…… 🙂

that was easy to understand,

Developing a strategic plan either big or small company or organization mostly can’t achieve its goal. A strategic plan or formulation is the first stage of the strategic management plan, therefore, we should be encouraged to develop a strategic management plan. We can develop the best strategic plan but without a clear plan of implementation and evaluation, it will be difficult to achieve goals.

Comments Cancel

Join 60,000 other leaders engaged in transforming their organizations., subscribe to get the latest agile strategy best practices, free guides, case studies, and videos in your inbox every week..

Leading strategy? Join our FREE community.

Become a member of the chief strategy officer collaborative..

Free monthly sessions and exclusive content.

Do you want to 2x your impact.

Build plans, manage results, & achieve more

Learn about the AchieveIt Difference vs other similar tools

We're more than just a software, we're a true partner

• Strategic Planning
• Business Transformation
• Enterprise PMO
• Project + Program Management
• Operational Planning + Execution
• Integrated Plan Management
• Federal Government
• State + Local Government
• Banks + Credit Unions
• Manufacturing

Best practices on strategy, planning, & execution

Real-world examples of organizations that have trusted AchieveIt

Ready-to-use templates to take planning to the next level

Research-driven guides to help your strategy excel

Pre-recorded & upcoming webinars on everything strategy & planning

• *NEW!* Podcast 🎙️

The Ultimate Guide to Corporate Strategic Planning

RELATED TAGS:

blog , Strategic Planning

Corporate strategic planning is essential to businesses and one of the basics of a business plan. It allows you to proceed toward your objectives with direction and focus. However, setting strategic goals is more complex than writing them down during a board meeting. The process requires careful evaluation and analysis to garner the best business results. 

Corporate strategy includes all the steps in strategic planning that turn your high-level goals into actionable objectives, maintain and elevate your competitive position and provide quantifiable feedback to keep a flexible and workable strategic framework. 

In This Article

What Is Corporate Strategic Planning?

Objective setting, allocating resources, making strategic trade-offs, why is corporate strategic planning important, what is the difference between corporate strategy and business strategy.

• Formulation
• Implementation
• Modification
• Establish the Your Corporate Strategic Objectives
• Develop Strategies for Achieving Goals
• Implement Your Corporate Strategy
• Monitor Your Strategic Plan’s Performance
• Analyze the Plan’s Success

How AchieveIt Helps With Strategic Planning

Sharpen your corporate strategy with achieveit.

Corporate strategic planning is a branch of strategy that focuses on the organization. A corporate strategic plan manages a business’s objectives and overall direction, and the associated processes are critical to the organization’s strategic objectives.

The corporate strategic planning process includes defining companywide strategic goals from the top tiers of an organization and implementing them throughout every level. For many businesses, corporate strategic planning is the first step and strategic planning goals define annual budgeting and allocation of resources. 

Corporate strategic plans can be external, focusing on business objectives and the overarching direction for the organization, or internal, such as corporate diversity and inclusion strategic plan.

A corporate strategy — in terms of business planning basics — has four main components, each providing valuable insight through self-evaluation. The four elements of corporate strategic planning include the following:

The Four Elements of Corporate Strategic Planning

Visioning involves creating a high-level direction for your business, including business plan basics like corporate values and vision and mission statements. Setting a vision for your company’s future is a robust tool in corporate leadership. In general, companies plan between three and five years ahead. 

Your vision and values will guide your daily operations and procedures, and involving key team members fosters engagement throughout the organization. 

Aligning your strategic objectives with the overarching vision for your business is the key to successful objective setting. Strategic objectives are the high-level goals of your business and describe what your team needs to do to fulfill its mission over the next three or five years.

The objective setting takes your qualitative goals into measurable objectives , which is critical to get your ideas into an actionable format. In the context of goal setting in an organization, the most effective strategic goals are specific, measurable, attainable, realistic and time-bound (SMART). Communication is also vital in the objective-setting phase. It ensures that team members are focused on priority tasks and operating in a unified manner, aiming towards furthering the company in the future.

With your objectives outlined, you now have a clear list of priorities to allocate human and capital resources. With a clear and actionable overview of your strategic goals, you can plan, manage and assign resources to facilitate reaching them. Determining how best to allocate resources to teams and business units is integral to your overall planning process. 

Also known as prioritization is one of the most challenging core elements of corporate strategy. Taking advantage of every opportunity may not be possible, and almost all business decisions contain an element of risk. Anyone who manages strategic plans and initiatives in an organization must consider all these factors to determine the optimal strategy when setting strategic goals. 

Businesses must balance risk and reward and pay close attention to risk management processes to maximize returns and minimize threats to operational procedures. 

Strategic plans are more than just abstract ideas conceptualized in a board room. When actualized correctly, they power organizational alignment and allow teams to direct their efforts in the most productive places. Strategic planning communicates your mission and vision throughout your organization to effect strategic change at every level and prioritize your most important objectives in your daily operations. 

Strategic planning can highlight your shortcomings and biases and present new opportunities to streamline your operations. Then, you can track your goal process with actionable key performance indicators (KPIs) and align them with your business processes. 

Most importantly, a well-conceived strategic plan provides a competitive advantage in your industry, allowing you to anticipate competitors’ next moves and stay one step ahead. With actionable strategies in mind, your business can accomplish goals ahead of the competition and ensure you provide the best possible results for your customers. 

There is a marked difference between business-level strategy vs. corporate-level strategy. Corporate strategies operate at a higher level than business strategies and focus on growth and profits. A business strategy, on the other hand, focuses on competing in the marketplace. Organizations should develop their business strategies with their corporate strategy in mind. 

Stages of Corporate Strategic Planning

Like any successful strategic plan or initiative, teams must tackle corporate strategic planning in four stages. The four stages of corporate strategic planning include the following:

1. Formulation

For an actionable strategic plan, you must take the time to create a roadmap of your most profitable action to achieve your strategic objectives. In this phase, you and your team will set your strategic plan goals and explore the best means to achieve them. Consider conducting a SWOT analysis — strengths, weaknesses, opportunities and threats — for your business to reveal growth opportunities and areas within your operations that require attention. Consider looking into successful corporate strategic plan examples as part of your research. 

Before you start, ensure you have a purpose for formulating your strategy based on your core vision and mission. You’ll consider current events and trends as part of your SWOT analysis. Ensure you set actionable and measurable goals in the formulation phase of strategic goal setting and communicate them effectively throughout your organization. 

Often, organizational leaders formulate a corporate strategy. Every team member adds a different perspective to the process, so drawing on their input could illuminate and provide a more pronounced competitive edge for your business. 

2. Implementation

Implementation is the phase where your corporate strategies become corporate actions . Your team has designed and communicated your strategy, so that all members understand their roles and responsibilities. Setting up KPIs aligned with your strategic objectives is critical in the implementation phase, as it provides quantifiable feedback on positive impacts and information on opportunities for change. 

During implementation, your team must focus on details and day-to-day processes to implement quick changes. Corporate strategy is a fluid process that requires daily attention to succeed.

3. Evaluation

Evaluating the strategies you executed in the implementation phase provides you with valuable feedback on the efficacy of your corporate strategy. Some businesses  perform a gap analysis to identify the need for new products or additions in the gap between their current and desired future positions. 

At this stage of the process, your data is vital. An   integrated plan management software allows you to track resources, changes, schedules, and the quality of your corporate strategic initiatives. With actionable data on team members and projects, you can make changes and refine your corporate strategy.

4. Modification

In the modification phase, your team can correct and refine underperforming elements of your corporate strategy. You have identified your strongest areas, which your team could leverage to assist in further implementation in areas that need further attention. 

How to Create a Successful Corporate Strategic Plan

You and your team may be used to taking a reactive route where you only deal with problems as they arise. However, this can stifle your vision and make it difficult to see the big picture or prepare for obstacles along the way. By following the fundamentals of strategic planning, your company can gain a better understanding of common issues that complicate your short- and long-term goals and make you more proactive in resolving them.

A progressive approach is critical to corporate strategic planning success, so you can pay attention to each step and garner the best results. The five steps in the strategic management process include the following: 

1. Establish the Your Corporate Strategic Objectives

Corporate strategic objectives must be clear, achievable and easy to communicate. Consider what business objectives your team needs to achieve and communicate these objectives throughout all levels of your organization. Foster collaboration, allow everyone in your organization to think strategically and offer suggestions for achieving your corporate strategic initiatives. 

Employees throughout your organization can provide valuable input to drive your objectives forward. Gather as many insights as possible and set your objectives with as much information as possible. At the end of this step, you should have a broad view of what your business wants to achieve and how the various teams can contribute. 

2. Develop Strategies for Achieving Goals

From your broad overview, you can now break your objectives into specific projects and courses of action within those projects. Include metrics and KPIs to quantify the success or failure of each. Establish objectives and key results (OKR) framework so each goal has quantifiable key results to measure the initiative’s success. 

Pay attention to your human resources during this critical step. Think outside the box, eliminate silos within your teams, and ensure every team member has roles and responsibilities aligned with their strengths. 

3. Implement Your Corporate Strategy

It’s time to take your strategic plan off the boardroom table and implement it into your business workflow . Making your corporate strategy successful requires focus and input from every team member. Ensure everyone in your organization can clearly see and understand their role within your strategy and how their actions move your plan forward. 

You can reply heavily on your OKR framework here for each individual to have a solid view of their roles. When team members see their impact on your overall strategy, they will be more engaged and productive in their efforts to achieve your objectives. Team engagement comes from management and managers should focus on managing outcomes, not people, for the best results. 

Partnering with an integrated planned management specialist is essential for maximizing employee productivity and engagement. Strategic planning software can give you a competitive edge. User-friendly interfaces, clearly defined goals, and change management will make implementation smoother, faster and easier for team members.

4. Monitor Your Strategic Plan’s Performance

Remember that your strategic plan is fluid and needs regular monitoring for your organization to maintain a competitive position. Again, use your valuable human resources and consult everyone who owns a strategic objective. Foster an environment where you can receive honest input on the strategic plan’s progress so your management doesn’t feel more comfortable concentrating their team’s efforts in weak areas. 

Ensure your plan is flexible enough to catch it early if your organization’s efforts go off course. If there’s an opportunity to produce better results, you can stay ahead of the competition and execute it immediately. Measuring your team’s performance with employee performance metrics is an excellent method of assessing where you’re achieving your outcomes and where you may need to rethink the allocation of resources. 

Consider organization performance reporting to analyze how your business performance compares with your goals and initiatives. You can assess your successes and make adjustments when necessary. 

5. Analyze the Plan’s Success

Analyzing the impact of your corporate strategy is vital to set a benchmark for what elements to continue with and change. It clearly shows areas to improve and strengthens your teams’ engagement and commitment to your strategic initiatives. Include team members from across your organization when you conduct your analysis and foster open and thorough communication so they can share their insights and experiences. 

Together, you can define your plan’s strengths and opportunities for improvement . Once you have gathered input from across your teams, your strategic team can apply this insight to your new strategic initiatives and amplify your successes. 

Organizations that struggle to get their important initiatives from the boardroom into reality and keep their performance on track may falter with their objectives. With AchieveIt, your business can improve visibility, uniformity and accountability within your strategic planning process.

Our automated platform and strategic planning software enable your teams to connect, execute your goals and evaluate how your essential plans are performing. Integrated plan management solutions from AchieveIt can revitalize how your organization reaches for its goals with dashboards, reporting, updates and more strategic planning tools.

Some of the many ways AchieveIt can help you with your corporate strategy include the following:

• Streamlining your corporate strategic execution:  Create alignment and organize your strategic initiatives with our process-focused software to integrate and execute corporate strategies. 
• Using automated updates:  AchieveIt focuses on the end user, integrating process updates from different sources for a seamless automated update system. 
• Consistent expert support and training:  AchieveIt conducts regular business reviews, so you can measure your return on investment (ROI) and access quantifiable data about how your corporate strategy aligns with your progress. Your strategic expert is there to provide feedback if needed, and on-site training allows for excellent change management, improved adoption rates and better team engagement. 
• Data-driven insights and accessible results:  You can filter and create outcome-specific reports aligning with your corporate strategy with a holistic view of your strategic business progress to combine your data with applicable contexts. This actionable information gives you a clear picture of what works and what needs work. 

Many businesses use outcomes-based corporate strategies to drive them towards goals, benefit their bottom line and motivate their teams. With AchieveIt, your organization can improve the execution of key plans and initiatives , increase visibility and improve accountability from a centralized, integrated plan management platform. 

Whether you have an existing corporate strategy, want an implementation partner, or like some help streamlining your corporate strategy, you can use AchieveIt’s two-pronged approach to strengthen your competitive position . The combination of our management software and an experienced consultant ensures your initiatives are correctly set up for effortless execution.

Schedule a demo today if you would like to learn more about AchieveIt strategic management software. Alternatively, take a self-guided tour and experience the magic of AchieveIt firsthand. Together we can connect, manage and execute key plans and initiatives with innovative corporate strategic plan management. 

Related Posts

Measuring Progress: KPIs for Tracking Strategy Implementation

How to Leverage Strategic Leadership in Turbulent Times

How to Create a Long-Term Business Strategy in 7 Steps

Hear directly from our awesome customers

See first-hand why the world's best leaders use AchieveIt

See AchieveIt in action 

Stay in the know. Join our community of subscribers.

Subscribe for plan execution content sent directly to your inbox.

Corporate Planning

Corporate planning is crucial to any professional’s or business’s success as it sets a vision for daily operations. With corporate planning, businesses prepare a detailed road map for all their activities. By understanding corporate planning, you can effectively lead and manage a business. This article delves into the nitty-gritty of corporate strategic planning, its varying types, and the stages involved in creating a comprehensive corporate plan.

Defining Corporate Planning

Corporate planning is a detail-oriented process aimed at helping businesses craft solid strategies to achieve their goals. Companies can thrive by mapping out a clear direction, making informed decisions, identifying obstacles, and efficiently allocating resources to support business activities. 

The corporate planning process also helps align teams with a shared mission and overcome challenges to achieve established objectives. It is an ongoing, dynamic, and continuous process that continually adapts to shifting business dynamics throughout the lifespan of a company.

Advantages and Disadvantages

Corporate planning consists of extensive future-oriented preparations that provide businesses with a better approach to handling various situations. 

However, like everything, there are advantages and disadvantages to the continuous corporate planning process that need to be considered. Below, let’s explore the advantages and disadvantages of corporate planning in detail:

Advantages:

Reduces Uncertainty: Running a business comes with constant uncertainties and risks . An excellent corporate plan goes beyond merely setting objectives. It helps the company by forecasting the value of risks in the future, thereby minimizing the risk of uncertainty and unplanned contingencies.

Unity: Corporate planning helps the employees understand their roles more explicitly. Employees who know what’s expected of them are less likely to engage in conflicts, leading to higher levels of unity within the organization.

Aids Growth: With employee cooperation and constant development of processes within the company’s scope, corporate strategy, and plan objectives are easier to implement, resulting in a higher success rate.

Disadvantages:

Rigidity: Following a strict set of rules as part of a plan can create an inflexible environment that can lower employees’ morale, which can ultimately interfere with productivity.

Time: Corporate planning can take quite some time before the company begins to see results. The process involves collecting data, devising a plan, implementing, monitoring, and evaluating.

Ambiguity: Although corporate planning provides a reference point for business decisions, it is based on predictions of a mutable future. As a result, the plan may only sometimes be foolproof, and unexpected situations can occur, leaving businesses caught off-guard.

The Different Types of Corporate Planning

Corporate planning is a vital aspect of any business, and it involves a variety of planning types, including:

Strategic Planning:

Strategic planning is a crucial process that requires closely examining a company’s missions, strengths, and weaknesses. Its goal is to define the company’s current status, determine where it wants to go, and how it can get there. Although strategic planning and corporate planning share some overlapping areas, corporate planning has a broader scope.

It is particularly useful in functional planning and guiding complex organizations with various subsidiaries and businesses. The corporate plan also includes the same critical components as the strategic plan, focusing on the broader company and any related services used by the departments, such as marketing and human resources. Corporate planning also considers tools for achieving individual business steps such as countering challenges, employee training, and objectives.

Tactical Planning: 

Tactical planning is the subsequent step businesses take after formulating a strategic plan. Tactical planning involves defining goals and determining the necessary steps and actions required to achieve them. With it, you can subdivide the strategic plan into smaller objectives and goals. It is a short-term planning process and strategy that can aid in working towards medium or long-term goals.

Operational Planning:

Operational planning is a specific, detailed plan that outlines the business activities’ day-to-day workings for a specific period, generally lasting more than a year. It specifies employees’ and managers’ daily responsibilities and tasks and the workflow. Operational planning is useful in allocating the available financial, physical, and human resources to reach short-term strategic objectives that support an organization’s growth.

Contingency Planning:

Contingency planning is the process of developing strategies that help businesses respond effectively to unexpected disruptive events. It is intended to ensure that the practices return to standard operating procedures after a disturbance or natural disaster. Contingency planning is an effective tool for handling both adverse and positive events, such as an unexpected financial boost that can impact the organization’s operations.

By incorporating these types of business planning, businesses can ensure success in the short term and achieve long-term growth.

Examples of Corporate Planning :

Audacity Corporation, a renowned studio, and live performance microphones manufacturer, wanted to ensure that their range of microphones for streamers and gamers were market leaders by the end of the financial year. 

Their CEO, Brendon, decided to study their competitors’ practices and strategies to achieve this target. They discovered that most of their competitors produced these microphones in-house, and their costs of raw materials were high.

To counter this, Audacity collaborated with companies in China and Taiwan to obtain raw materials at reduced prices and trained their employees to assemble the products more efficiently. As a result, their streaming and gaming microphones became the top-selling product in the market, with 20% more sales than their nearest competitor.

ExxonMobil, one of the largest oil and gas companies operating internationally, announced its corporate plans in 2022. One of their declarations was the plan to increase investments in emission reduction solutions. 

They have decided to invest $17 billion by 2027 in this domain to achieve this objective. This investment will enable them to gain a competitive advantage over their contemporaries in the market and help them tackle climate change and carbon emissions in the long run.

The Benefits of Corporate Planning

Providing clear objectives.

Not only does corporate planning provide a sense of direction for professionals within an organization and corporate management, but it also ensures that every action taken has a purpose. Executing tasks with a clear plan can help achieve business objectives efficiently.

Formulating Better Strategies

In the context of business, a strategy is an approach taken to achieve a specific goal or objective. For example, if the objective is to make a product the category leader in sales revenue by the year 2023, a potential strategy could be to persuade buyers that the product is superior to other options on the market by investing in large advertising campaigns. Corporate planning is integral to helping an organization create operational plans and execute strategies in a logical and methodical manner, easing the decision-making process.

Increasing Communication

Corporate planning allows group participation in scenario planning, improving communication between employees and employers. Active involvement ensures that tasks are executed efficiently, and everyone remains on the same page.

Allocating Resources Efficiently

In the context of business, a strategy is an approach taken to achieve a specific goal or objective. For example, if the objective is to make a product the category leader in sales revenue by the year 2023, a potential strategy could be to persuade buyers that the product is superior to other options on the market by investing in large advertising campaigns. Corporate planning is integral to helping an organization create and execute strategies in a logical and methodical manner, easing the decision-making process.

Communicating Brand Messaging

A well-defined corporate plan can help communicate a brand’s message to key stakeholders like shareholders, investors, creditors, customers, and employees. By aligning mission and vision statements, core values are clearly established, helping to convey the brand message cohesively.

By implementing corporate planning, organizations can enjoy these benefits and ultimately operate with enhanced efficiency and productivity.

The Six Stages of Corporate Planning

Start with a vision and mission statement.

A vision statement showcases future expectations for a company, such as a goal to offer innovative mobility solutions on a global scale.

On the other hand, a mission statement outlines the organization’s purpose, including target audience, product offerings, and distinguishing factors from competitors. For instance, our company is dedicated to facilitating low-interest healthcare loans to those with poor credit, specifically for low-income households.

Establish Clear-Cut Goals and Objectives

Although people sometimes use the terms interchangeably, goals and objectives have significant distinctions. Fundamentally, a goal defines the aspiration of a company or business over a specific period, while an objective is a measurable and actionable step that propels you toward your goal.

While general goals may suffice for organizations, departments need detailed and specific ones to achieve targets. 

For example, a business objective to boost profits would require more specific departmental goals, such as, “We will generate an additional $8,000 in revenue by November 15.” You can create a shared future vision by setting company goals and objectives. This allows everyone to work together towards common goals, making their daily activities more purposeful.

Identify your Organization’s Strengths and Weaknesses

Once you’ve established your business goals and objectives, analyzing the organization’s strengths and weaknesses is a good idea. The most commonly adopted approach for this is the SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis.

To perform a SWOT analysis, list the characteristics corresponding to each category. Based on this evaluation, you can capitalize on the strengths identified and leverage your opportunities to counter or neutralize the weaknesses and potential threats to the organization. 

This kind of analysis will enable you to determine any potential challenges impeding the business goals and help you develop strategies to overcome them. In summary, incorporating a SWOT analysis into your business strategy is an effective way to better understand the organization’s internal and external environment, helping you achieve business growth and success.

Consider Short-term and Long-term Goals

Short-term goals are ones you can achieve in the near future, usually between six months and two years. Long-term goals require more time, usually three to five years. By integrating these two types of goals, you can achieve your goals with ease.

Implement the Plan

After clearly understanding your goals, the next step is to proceed with the plan’s implementation. At this stage, an action plan is usually created with specific responsibilities and an expected timeline for achieving each objective. Regular meetings should be set up to monitor this plan effectively to review progress on the action plans and key performance indicators (KPIs). It’s important to note that during implementation, setbacks or challenges may arise, which is why regular check-ins are necessary. These reviews also allow for recognizing successes and making any necessary corrections.

Evaluate Performance

After implementing all plans, the subsequent critical step involves evaluating their performance. Its purpose is to align your overall expectations with the actual contributions of your plans. Evaluating plan performance is necessary because it helps you measure progress and surface possible areas of weakness. Therefore, to ensure continual improvement towards your goals and maximize impact, evaluating implemented plans’ outcomes is a must.

Corporate Planning Tips :

Share your plan broadly.

For a corporate plan to succeed, the entire company’s involvement is crucial. It’s essential to guarantee that every team member is given access to the business plan and encouraged to participate. Additionally, sharing the plan with board members and department leaders can ensure accountability and commitment and help maintain a clear pathway to achieve the plan’s objectives.

Divide Yearly Plans into Quarters

To simplify a plan, break it down into manageable priorities with deadlines. You can assess the plan’s progress more easily by increasing the frequency of check-ins. If you encounter a challenge, you can make necessary changes to the quarterly plans to keep yourself on track.

Utilize Action Plans

Action plans keep you motivated and on target toward achieving your goals. They help you complete short-term goals in a reasonable amount of time, keeping you moving toward your final objective.

Hold Regular Meetings

Regular check-ins to revise your goals and key performance indicators (KPIs) are crucial. Make necessary adjustments to your corporate plan, find solutions, and achieve your KPIs promptly and efficiently.

To learn more about corporate planning, corporate visions, and more, contact Strategy Capstone !

Strategic Planning vs. Business Planning. Yes, There’s a Difference.

Too often when companies embark on a strategic plan, the results are disappointing. A common error involves assembling a long-term business plan, calling it a strategic plan, and complaining about how the exercise is mostly ‘financial,’ with limited use beyond the one-time rollup.  In fact, a 2018 Chief Strategy Officer Survey noted, “Despite the vast effort put into the strategic planning process – 82% of survey participants say that it is a ‘very important’ area – most CSOs are dissatisfied with its output.”

So, what’s causing these frequent unsatisfactory results?

In “ Strategic Planning: You’re Probably Doing It Wrong ,” I outline five common pitfalls of flawed strategic planning efforts. As important as avoiding these pitfalls is understanding there is a significant difference between a strategic plan and a business plan.

Strategic plans center on choice around a company’s most critical go-forward imperatives, with resource tradeoffs inherent in those choices. They are about saying No more than saying Yes to business-as-usual funding and selective investments. Because of their very mechanics, business plans cannot contemplate these tradeoffs.

But first, what is Business Planning and its purpose?

Business Planning

Business planning processes – whether one-year Annual Operating Plan processes or longer-term three-to-five-year plans – are financial vantage points by product and service line, by market. They answer the What for a business: What financial outcomes are you targeting or projecting? Yet, they do little to answer the How , beyond calling out clear expectations and gaps.

As an FP&A discipline, business planning is useful for several purposes:

• Topline and Profit Targeting: Painting an aspirational and more realistic targeted revenue and profit trajectory by business segment and by market. Such targets are assigned to leadership incentive plans, both on one-year and three-year (as in LTIP) bases.
• Gap Identification: Highlighting, with current information, where certain business segments or markets will have a significant gap vs. aspiration or recent history. These gaps elevate critical operational and marketplace challenges.
• New Product Lines/New Market Expectations: Bringing attention to larger unknowns within the core business, such as new product line launch expectations or emerging market revenue trajectory. While uncertain projections, their identification is helpful in revealing higher-volatility aspects of a business.
• Margin and Profit Mix : With segment-level profitability assumptions, the above margin-weighted aspirational targets and more realistic projections can highlight where natural business evolution will enhance or pressure targeted profitability. Typically, a growing, subscale emerging market presence, as well as new product launches, will pressure profit mix and highlight the need for higher profitability in the incumbent core business.
• Long-Term Overhead Budgeting: The above topline projection and profit mix analysis can appropriately shape the scope and scale of a business’ total budget. However, business planning exercises rarely solve how this budget should be allocated between core and adjacent business opportunities, a common frustration of business planning.

With all the framing benefits above, misunderstanding a business plan as a strategic plan can yield damaging outcomes. For example:

• Multiplication rather than Real Choice among strategic imperatives : Frequently, the financial exercise in a business plan paints an aspiration, and business segment owners know a business-as-usual approach will not realize the intended revenue and profit outcomes of that aspiration. This causes business owners to launch more product lines or services, adding multiplicative complexity to the enterprise. Instead, more strategic, enterprise-wide discussions are required to appropriately callout why the core business-as-usual will not generate the aspiration, and what choices must be made to address challenges and change the trajectory, including drawing resources away from business-as-usual pools. Launching more offerings in more markets is not typically an optimal answer.
• Perpetuation of Misalignment : Like an Annual Operating Plan, multi-year business plans tend to engage the commercial P&L owners of the business on inputs within their respective business segment siloes. Functionally, they fail to force cross-business tradeoffs and choices. Worse, they may reinforce a business segment owner’s perception that they have their multi-year budgets as a given reflection of their numbers submission, without a transcendent view on funding and reallocation around decisive imperatives.

Spotlight Example : Nearly all branded consumer businesses are wrestling with how to grow their owned omnichannel differently in the 3-5 year horizon, to offset the pressure from wholesale channel consolidation, and from the Amazon price-matching, profit pool compression effect. Many of these businesses construct multi-year business plans annually without addressing the difficulties of the ‘How:’

• What new capabilities are required to build a different omnichannel approach,
• With what upstream product development to reinforce one’s own omnichannel offering,
• With what re-prioritization and de-prioritization of wholesale partners, and
• With what reallocation of funding from the core business?

When businesses do plan for bolder omnichannel plays, they often do so without a choice-driven reallocation.   Real, sustainable choices come in reallocating product development, field sales, and marketing funding from traditional wholesale channels, amplifying select product line offerings to align with consumer shifts and to drive traffic to preferred channels, including owned and more advantageous omnichannel endpoints than where that traffic will otherwise naturally migrate.

None of the above challenges get solved in a business plan, and business planning in the absence of strategic planning may make certain outcomes worse .

How do organizations move from Business Plan to decisive Strategic Planning outcome?

Initially, divorce the Business Plan entirely and attack the top three to four-year enterprise challenges.

Decouple the strategic plan from a multi-year business planning exercise. Instead, ask each of your business leaders to address corporately defined (by the CEO management team or CSO consortium) top strategic questions facing the company over the next three to five years. Don’t ask for more than a handful of areas; even three to four is a heavy ask. Their considerations should contemplate the a) magnitude of the challenge, b) likely solutions, c) magnitude of the response, and d) potential capability build/partnerships and funding requirements inherent in that response. With that thought pattern, assemble your business leaders in an effort that begins with enterprise-wide trade-offs and debate, rather than within silo business plan projections and incremental solutions.

Crystallize solutions to enterprise challenges, translating them into strategic imperatives.

There are a variety of approaches to ensure the core leadership team is informed, derives realistic solutions, and makes hard decisions against the top enterprise challenges, whether with mutual presentation, small-group forums, facilitated debates, outside support, or other mechanisms. Whatever the strategic planning methodology, aligning executives around strategic choices is not only a necessity for strong strategic planning, but also a pre-requisite for linking any business plan process to a decisive strategic direction.

With strategic imperatives in place, re-visit the Business Plan and link for accountability .

Once the mandate of the top strategic imperatives is clear – with the corresponding magnitude of solution required – only then can a business plan effectively be commissioned. Often, these strategic imperatives necessitate organizational change and a different structure for constructing the business plan. Regardless of whether there is organizational change, the business plan should include critical forcing mechanisms and reallocation targets upfront, prompting business owners to understand that business-as-usual budgets will not be available for select aspects of the business. Their business plan projections should reflect the corresponding impacts, both on the benefits of the focal imperative activations and on the businesses receiving less resource. Seeing decisive strategic choices translate into the more visible “cold hard steel” of the multi-year business plan will bring them to life. This is where the business plan graduates from a modest-value financial exercise to a rallying force behind the strategic imperatives.

In business as in life, one would never define the “what” without first considering the “why” or “how.” Yet that is what flawed multi-year business planning forums may do. Contact HighPoint to move from business planning frustration to impactful strategic planning.

Justin Moser is COO of HighPoint Associates , a strategy consulting firm headquartered in El Segundo, CA. Previously, Justin served as Group CFO and SVP at Mattel over its global commercial finance, brand finance, FP&A, and Investor Relations functions, and headed its North American Online/Amazon Sales and Corporate Strategy teams. He began his career as a Consultant with Bain & Company.

• Certifications
• Associate Business Strategy Professional
• Senior Business Strategy Professional
• Examination
• Partnership
• For Academic Affiliation
• For Training Companies
• For Corporates
• Help Center
• Associate Business Strategy Professional (ABSP™)
• Senior Business Strategy Professional (SBSP™)
• Certification Process
• TSI Certification Examination
• Get your Institution TSI Affiliated
• Become a Corporate Education Partner
• Become a Strategy Educator
• Frequently Asked Questions

Business plan vs Strategic Plan - What You Must Know

Like everything else in life, the nature of business needs a plan in place to follow and measure. Crafting a strategic roadmap isn't just a suggestion—it's a necessity.

This is one of the key elements of a startup or even a business division within an organization that is expanding or diversifying. It has every resource element and needs to be mapped out for the business, including projected milestones for the future.

However, every business strategist needs to know that there are some subtle differences between what constitutes a business plan, and the several differences it has with a strategic plan. Let’s walk through the different elements that comprise each and understand the outcome each aims to achieve.

Introducing The Business Plan

A business plan is exactly what the name suggests— a plan to start and run a business or a new entity of an existing business; usually either an expansion in a newer region or a diversification into a new market. Business plans are mainly created for internal reference purposes or external funding purposes, with the latter being the common usage. They form the basis of all business strategies and decisions made at the ownership level in an organization. The most essential components of a business plan include:

Organizational Plan - This is the core of a business plan, and it includes the mission and vision statement, along with the market in which the company plans to operate. This plan also encompasses thorough market research to gauge the potential of the business, crucial for securing funding or sponsorship. It articulates the rationale behind the business's growth trajectory, outlining clear timelines for achieving milestones along the way.

Financial Plan - A robust financial plan is the bedrock of any successful business venture, where cash flow reigns supreme, and a meticulously crafted balance sheet serves as the ultimate scorecard. A financial plan includes some of the most important elements of the entire business plan and includes elements like projected cash flow statements, capital requirements, a summary of projected overheads, a projected balance sheet including assets and liabilities, and income and expense statements.

Remember to regard this as the central nervous system, for it permeates and influences almost every aspiration the enterprise hopes to attain.

Sales and Marketing Plan - We mentioned “almost” everything above for this very reason. Sales and marketing form the other significant component of the business plan. These include sales forecasts and overheads, marketing and brand management summaries, and market share projections that the business hopes to achieve within a time frame.

Business plans are indeed comprehensive and all-encompassing. They form the basis of the business's existence or the rationale for investments in it. But what about translating these plans into action? How do we ensure that the sky-high goals set forth are actually achievable?

The Actionables- A Strategic Plan

Strategic plans constitute the basis of operations and responsibilities within the business. These plans lay the paths out for each member of the organization to follow and define the functional outline and the key outcomes for every project and process within the business. A strategic plan goes on to define the operations and their outcomes within the organization, its departments, and its employees. The single thread connecting strategic planning with the business plan is the vision of the organization, and for obvious reasons— vision serves as the guiding light for strategy formation, which, in turn, directs the day-to-day operations of the business.

Why A Strategic Plan is Crucial to The Organization

In a word— synchronization. A robust and well-laid-out strategic plan establishes the much-needed sync between teams and their objectives. Not only that, it also provides a guide for daily operations alongside the focus and direction that teams often need to get the job done, on time and within budget. When all these components are integrated into a cohesive network, the true value of a strategic plan emerges—a seamless and grand orchestration of departments, teams, and individuals using the resources allocated to them to achieve the key performance indicator that they are responsible for.

Elements to Consider in a Strategic Plan

When tasked with creating a strategic plan for your business, you will need to incorporate certain components that will ensure that the stakeholders are aligned completely with the organization’s goals and objectives. These include:

Vision and Values - The vision statement is the most important component of the strategic plan and the most overarching. It propels the organization towards established goals and the values that every employee and stakeholder must incorporate.

Goals - These are short, medium, or long-term, depending on the scope of the strategic plan. They provide the much-needed context for the organization to undertake initiatives that meet the vision while maintaining the values.

Guiding Principles - Often, organizations face crossroads where they must decide which steps to take next, to reach their vision. Principles are included in strategic plans to align teams towards the vision when faced with a dilemma and form a critical part of strategic planning.

Action Plans - A sum of key initiatives, processes, and projects that are required to be performed on a pre-determined periodic basis for the goal to be accomplished. These also include the time frames for each stakeholder responsible for each option. They usually follow the DACI format for each action (Driver, Approver, Contributor, Informed)

SWOT Analysis - The quintessential component, the Strength, Weaknesses, Opportunities, and Threats analysis of the strategic plan lends context to all business actions vis-a-vis the external environment. This includes competitors, market forces and conditions, identification of internal and external threats, and several other factors.

Read This - SWOT Analysis: How to Strengthen Your Business Plan

Here’s a table highlighting the main differences between a Business Plan and a Strategic Plan with a focus on the key components of each—

Learning All About Strategic Planning

In all businesses, a strategic plan serves as the foundational blueprint, akin to a meticulously drawn map for a general. It provides the essential guidance and direction needed for the entire organization to navigate toward success. It is crucial, therefore, to acquire the necessary skills and certifications for employment as a business strategist who would be entrusted with creating it. Know more about how to become a successful and sought-after business strategist today!

Recent Posts

How Data Analytics Can Revolutionize Your Business - A Strategist's Guide

Download this Strategist's Guide to empower yourself with resourceful insights:

• Roadblocks to Data Usage
• Advantages that Data Analytics offer for businesses
• Elements of a Data Analytics Strategy
• Top reasons why businesses must adopt a Data Analytics Strategy
• Case studies, Scenarios, and more

CredBadge™ is a proprietary, secure, digital badging platform that provides for seamless authentication and verification of credentials across digital media worldwide.

CredBadge™ powered credentials ensure that professionals can showcase and verify their qualifications and credentials across all digital platforms, and at any time, across the planet.

Verify A Credential

Please enter the License Number/Unique Credential Code of the certificant. Results will be displayed if the person holds an active credential from TSI.

Stay Informed!

Keep yourself informed on the latest updates and information about business strategy by subscribing to our newsletter.

Start Your Journey with The Strategy Institute by Creating Your myTSI Account Today.

• Manage your professional profile conveniently.
• Manage your credentials anytime.
• Share your experiences and ideas with The Strategy Institute.

Account Login

• Remember Password
• Forgot Password?

Forgot Password

• Meet The Team
• Partnerships
• Testimonials

Strategic Plan vs Business Plan – Which Matters More for Leaders?

By Jibility Co-Founder Chuen Seet

In the world of business, strategic planning and business planning are two terms that are often used interchangeably. However, they are not the same thing . Strategic planning is a long-term planning process that helps a company define its vision, mission, and objectives. Business planning, on the other hand, is a short-term planning process that helps a company define its goals and strategies to achieve those goals.

Both strategic planning and business planning are important for leaders, but which one matters more? In this blog post, we will explore the differences between strategic planning and business planning and why strategic planning should be a top priority for leaders.

What is a Strategic Plan?

A strategic plan is a long-term plan that outlines a company’s vision, mission, and objectives. It is a comprehensive plan that guides a company’s actions over the next three to five years. A strategic plan helps a company identify its strengths, weaknesses, opportunities, and threats ( SWOT ) and develop strategies to capitalize on its strengths and opportunities while mitigating its weaknesses and threats.

A strategic plan helps a company create a roadmap for the future. It outlines the company’s goals and objectives, the strategies it will use to achieve those goals, and the metrics it will use to measure its progress. A strategic plan helps a company stay focused and aligned with its vision and mission.

What is a Business Plan?

A business plan is a short-term plan that outlines a company’s goals and strategies for the next year or two. A business plan helps a company define its products or services, target market, competition, marketing strategy, sales strategy, and financial projections. It is a tactical plan that helps a company achieve its goals in the short term.

A business plan helps a company allocate its resources effectively. It outlines the company’s budget, cash flow, and profit and loss projections. A business plan helps a company make informed decisions about its operations and investments.

Strategic Plan vs Business Plan: Which Matters More for Leaders?

Both strategic planning and business planning are important for leaders. However, strategic planning takes priority because it provides the long-term vision for the company. A strategic plan helps a company stay focused on its mission and vision and guides its decisions over the long term.

Business planning is important for day-to-day operations, but it is not a substitute for strategic planning. A company that only focuses on short-term goals and tactics may miss out on long-term opportunities.

If you are a leader, it is important to have a strategic plan in place to help you stay focused on your mission and vision, and guide your decisions over the long term. It will help you anticipate future trends and challenges and prepare for them. So, invest the time and resources to create a comprehensive strategic plan for your company and ensure that it is regularly updated and reviewed. By doing so, you will be able to steer your company towards success and stay ahead of the competition.

More on Strategic Planning

Capability-based planning vs Traditional Project Planning Approaches How to Create an Agile Strategic Planning Process 10 Tips for Conducting a Successful Strategic Planning Session 6 Steps to Create an Effective Implementation Plan

Jibility Helps Business Leader Close the Strategy Execution Gap

When you are ready to implement your strategy, Jibility can help you formulate a proven strategic roadmap by stepping you through our unique 6-step method to create a strategic roadmap that actually works. Try Jibility for free today.

Get started for free

Privacy overview.

• Get in Touch 1-800-589-4733

The Difference Between Business, Operational & Strategic Planning

Posted by Kristin Arnold on December 28, 2012

As a professional meeting facilitator who specializes in business, operational and strategic planning , I think it is only fitting that Joe and I conduct an off-site to do our planning.  Because of the size, scope and complexity of our business, two days should do it.  When done, then we’ll celebrate our new plans and then go to the beach.  (Believe it or not, Honolulu was the cheapest place to fly to on short notice as we both needed just a few more miles to make it to USAirways Chairman and Air Canada Super Elite status.  What a lovely place to conduct an off-site !).

First, we take a look at the Business Plan – the source document that describes the business that we are in.  I call it the “business basics” that should be reviewed and updated every year.  The key elements are:

• The Business  including a general description of the business, the history, mission, vision and values
• Products/Services including the relative importance and benefits of each product/service line, the life cycle, evaluation (performance, timeliness, ease of use, certainty), competitive comparison and differentiation from other products/services.
• The Market including demographics on your current and targeted customers, your market segmentation, market research and trends, pricing strategies and marketing/sales strategy
• Competitive Analysis including your nearest direct and indirect competitors
• Physical Location of Business including building/space needs
• Management including an organizational chart with key individuals and responsibilities, resumes, strengths and weaknesses. planned staff additions, other resources needed, payroll expenses
• Personnel including Current personnel staffing and needs, future skills required, hiring and training plans, labor pool availability
• Potential Risks and Problems including legal/regulatory issues
• Financial Statements and Projections

The Operational Plan is an extension of the business plan, basically answering the questions: What are we going to do this year and how are we going to do it?  The resulting key activities then get folded into the annual budget.  I call this “blocking and tackling” – taking what you know to be true about your business this year and then making a plan that takes the business “to the next level.”  Typically, these plans forecast incremental improvement in the coming year.

The Strategic Plan , on the other hand, looks beyond the one-year horizon and extends your vision out three to five years (some extend even further out, but they have fairly robust strategic planning processes.  Most organizations I work with are keeping to the 3-5 year timespan).

Typically, there is a review of the business basics (some call this an internal scan) as well as an environmental scan – what’s happening in the outside world that could affect the business.  We then move into “Strategic Thinking” where we identify where we want to be in the next 3-5 years. It’s a position to be attained (your “vision” of the future) and you aren’t there yet!  Which means there is a GAP between where you are and where you want to be.  The Strategic Plan is created to close that GAP.  It also makes the assumption that you will continue to do what you have been doing through your business and operational plans (I call this “keeping the trains running”).  You may opt to stop doing some things, change the way your doing some things and even start doing some new things in order to support the strategic direction of the business.

Rather than think this year to the next, strategic thinking requires you to think long term and then ask, “What do we need to do in order to be successful in that preferred future?”  The strategic plan is about breakthrough improvements – figuring out where you want to be – and then determining the strategy to be successful in the long run.  These key initiatives and activities are then folded into the long term and operational budgets.

I have been in business for 20 years now – and I plan on staying in business for 20 more.  It would be absolutely ridiculous for me to think that I can keep on doing the same things and stay successful.  Actually, that’s a “go-out-of-business” strategy!  So I’ll invest a few days to work “on” vs. “in” the business and review and update my plans….and then go sit on the beach and celebrate the new year!

Happy new year to you!

Related Articles:

• Stretch Your Leadership Teams’ Ability To Think Strategically
• Wikipedia’s Definition of Strategic Planning

Share this:

• Click to share on LinkedIn (Opens in new window)
• Click to share on Twitter (Opens in new window)
• Click to share on Facebook (Opens in new window)
• Click to share on Pinterest (Opens in new window)
• Click to email a link to a friend (Opens in new window)

Contact Kristin about your Meeting Facilitation & Design, Interactive Speeches, or Facilitation Training Needs.

800-589-4733

• Your Name *
• Company Name
• Phone Number *
• Phone This field is for validation purposes and should be left unchanged.

Connect with Kristin!

COPYRIGHT © 2024 ·Quality Process Consultants, Inc. · ALL RIGHTS RESERVED

.css-s5s6ko{margin-right:42px;color:#F5F4F3;}@media (max-width: 1120px){.css-s5s6ko{margin-right:12px;}} Join us: Learn how to build a trusted AI strategy to support your company's intelligent transformation, featuring Forrester .css-1ixh9fn{display:inline-block;}@media (max-width: 480px){.css-1ixh9fn{display:block;margin-top:12px;}} .css-1uaoevr-heading-6{font-size:14px;line-height:24px;font-weight:500;-webkit-text-decoration:underline;text-decoration:underline;color:#F5F4F3;}.css-1uaoevr-heading-6:hover{color:#F5F4F3;} .css-ora5nu-heading-6{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:flex-start;justify-content:flex-start;color:#0D0E10;-webkit-transition:all 0.3s;transition:all 0.3s;position:relative;font-size:16px;line-height:28px;padding:0;font-size:14px;line-height:24px;font-weight:500;-webkit-text-decoration:underline;text-decoration:underline;color:#F5F4F3;}.css-ora5nu-heading-6:hover{border-bottom:0;color:#CD4848;}.css-ora5nu-heading-6:hover path{fill:#CD4848;}.css-ora5nu-heading-6:hover div{border-color:#CD4848;}.css-ora5nu-heading-6:hover div:before{border-left-color:#CD4848;}.css-ora5nu-heading-6:active{border-bottom:0;background-color:#EBE8E8;color:#0D0E10;}.css-ora5nu-heading-6:active path{fill:#0D0E10;}.css-ora5nu-heading-6:active div{border-color:#0D0E10;}.css-ora5nu-heading-6:active div:before{border-left-color:#0D0E10;}.css-ora5nu-heading-6:hover{color:#F5F4F3;} Register now .css-1k6cidy{width:11px;height:11px;margin-left:8px;}.css-1k6cidy path{fill:currentColor;}

• Business strategy |
• What is strategic planning? A 5-step gu ...

What is strategic planning? A 5-step guide

Strategic planning is a process through which business leaders map out their vision for their organization’s growth and how they’re going to get there. In this article, we'll guide you through the strategic planning process, including why it's important, the benefits and best practices, and five steps to get you from beginning to end.

Strategic planning is a process through which business leaders map out their vision for their organization’s growth and how they’re going to get there. The strategic planning process informs your organization’s decisions, growth, and goals.

Strategic planning helps you clearly define your company’s long-term objectives—and maps how your short-term goals and work will help you achieve them. This, in turn, gives you a clear sense of where your organization is going and allows you to ensure your teams are working on projects that make the most impact. Think of it this way—if your goals and objectives are your destination on a map, your strategic plan is your navigation system.

In this article, we walk you through the 5-step strategic planning process and show you how to get started developing your own strategic plan.

How to build an organizational strategy

Get our free ebook and learn how to bridge the gap between mission, strategic goals, and work at your organization.

What is strategic planning?

Strategic planning is a business process that helps you define and share the direction your company will take in the next three to five years. During the strategic planning process, stakeholders review and define the organization’s mission and goals, conduct competitive assessments, and identify company goals and objectives. The product of the planning cycle is a strategic plan, which is shared throughout the company.

What is a strategic plan?

A strategic plan is the end result of the strategic planning process. At its most basic, it’s a tool used to define your organization’s goals and what actions you’ll take to achieve them.

Typically, your strategic plan should include: 

Your company’s mission statement

Your organizational goals, including your long-term goals and short-term, yearly objectives

Any plan of action, tactics, or approaches you plan to take to meet those goals

What are the benefits of strategic planning?

Strategic planning can help with goal setting and decision-making by allowing you to map out how your company will move toward your organization’s vision and mission statements in the next three to five years. Let’s circle back to our map metaphor. If you think of your company trajectory as a line on a map, a strategic plan can help you better quantify how you’ll get from point A (where you are now) to point B (where you want to be in a few years).

When you create and share a clear strategic plan with your team, you can:

Build a strong organizational culture by clearly defining and aligning on your organization’s mission, vision, and goals.

Align everyone around a shared purpose and ensure all departments and teams are working toward a common objective.

Proactively set objectives to help you get where you want to go and achieve desired outcomes.

Promote a long-term vision for your company rather than focusing primarily on short-term gains.

Ensure resources are allocated around the most high-impact priorities.

Define long-term goals and set shorter-term goals to support them.

Assess your current situation and identify any opportunities—or threats—allowing your organization to mitigate potential risks.

Create a proactive business culture that enables your organization to respond more swiftly to emerging market changes and opportunities.

What are the 5 steps in strategic planning?

The strategic planning process involves a structured methodology that guides the organization from vision to implementation. The strategic planning process starts with assembling a small, dedicated team of key strategic planners—typically five to 10 members—who will form the strategic planning, or management, committee. This team is responsible for gathering crucial information, guiding the development of the plan, and overseeing strategy execution.

Once you’ve established your management committee, you can get to work on the planning process. 

Step 1: Assess your current business strategy and business environment

Before you can define where you’re going, you first need to define where you are. Understanding the external environment, including market trends and competitive landscape, is crucial in the initial assessment phase of strategic planning.

To do this, your management committee should collect a variety of information from additional stakeholders, like employees and customers. In particular, plan to gather:

Relevant industry and market data to inform any market opportunities, as well as any potential upcoming threats in the near future.

Customer insights to understand what your customers want from your company—like product improvements or additional services.

Employee feedback that needs to be addressed—whether about the product, business practices, or the day-to-day company culture.

Consider different types of strategic planning tools and analytical techniques to gather this information, such as:

A balanced scorecard to help you evaluate four major elements of a business: learning and growth, business processes, customer satisfaction, and financial performance.

A SWOT analysis to help you assess both current and future potential for the business (you’ll return to this analysis periodically during the strategic planning process). 

To fill out each letter in the SWOT acronym, your management committee will answer a series of questions:

What does your organization currently do well?

What separates you from your competitors?

What are your most valuable internal resources?

What tangible assets do you have?

What is your biggest strength? 

Weaknesses:

What does your organization do poorly?

What do you currently lack (whether that’s a product, resource, or process)?

What do your competitors do better than you?

What, if any, limitations are holding your organization back?

What processes or products need improvement? 

Opportunities:

What opportunities does your organization have?

How can you leverage your unique company strengths?

Are there any trends that you can take advantage of?

How can you capitalize on marketing or press opportunities?

Is there an emerging need for your product or service? 

What emerging competitors should you keep an eye on?

Are there any weaknesses that expose your organization to risk?

Have you or could you experience negative press that could reduce market share?

Is there a chance of changing customer attitudes towards your company? 

Step 2: Identify your company’s goals and objectives

To begin strategy development, take into account your current position, which is where you are now. Then, draw inspiration from your vision, mission, and current position to identify and define your goals—these are your final destination. 

To develop your strategy, you’re essentially pulling out your compass and asking, “Where are we going next?” “What’s the ideal future state of this company?” This can help you figure out which path you need to take to get there.

During this phase of the planning process, take inspiration from important company documents, such as:

Your mission statement, to understand how you can continue moving towards your organization’s core purpose.

Your vision statement, to clarify how your strategic plan fits into your long-term vision.

Your company values, to guide you towards what matters most towards your company.

Your competitive advantages, to understand what unique benefit you offer to the market.

Your long-term goals, to track where you want to be in five or 10 years.

Your financial forecast and projection, to understand where you expect your financials to be in the next three years, what your expected cash flow is, and what new opportunities you will likely be able to invest in.

Step 3: Develop your strategic plan and determine performance metrics

Now that you understand where you are and where you want to go, it’s time to put pen to paper. Take your current business position and strategy into account, as well as your organization’s goals and objectives, and build out a strategic plan for the next three to five years. Keep in mind that even though you’re creating a long-term plan, parts of your plan should be created or revisited as the quarters and years go on.

As you build your strategic plan, you should define:

Company priorities for the next three to five years, based on your SWOT analysis and strategy.

Yearly objectives for the first year. You don’t need to define your objectives for every year of the strategic plan. As the years go on, create new yearly objectives that connect back to your overall strategic goals . 

Related key results and KPIs. Some of these should be set by the management committee, and some should be set by specific teams that are closer to the work. Make sure your key results and KPIs are measurable and actionable. These KPIs will help you track progress and ensure you’re moving in the right direction.

Budget for the next year or few years. This should be based on your financial forecast as well as your direction. Do you need to spend aggressively to develop your product? Build your team? Make a dent with marketing? Clarify your most important initiatives and how you’ll budget for those.

A high-level project roadmap . A project roadmap is a tool in project management that helps you visualize the timeline of a complex initiative, but you can also create a very high-level project roadmap for your strategic plan. Outline what you expect to be working on in certain quarters or years to make the plan more actionable and understandable.

Step 4: Implement and share your plan

Now it’s time to put your plan into action. Strategy implementation involves clear communication across your entire organization to make sure everyone knows their responsibilities and how to measure the plan’s success. 

Make sure your team (especially senior leadership) has access to the strategic plan, so they can understand how their work contributes to company priorities and the overall strategy map. We recommend sharing your plan in the same tool you use to manage and track work, so you can more easily connect high-level objectives to daily work. If you don’t already, consider using a work management platform .  

A few tips to make sure your plan will be executed without a hitch: 

Communicate clearly to your entire organization throughout the implementation process, to ensure all team members understand the strategic plan and how to implement it effectively. 

Define what “success” looks like by mapping your strategic plan to key performance indicators.

Ensure that the actions outlined in the strategic plan are integrated into the daily operations of the organization, so that every team member's daily activities are aligned with the broader strategic objectives.

Utilize tools and software—like a work management platform—that can aid in implementing and tracking the progress of your plan.

Regularly monitor and share the progress of the strategic plan with the entire organization, to keep everyone informed and reinforce the importance of the plan.

Establish regular check-ins to monitor the progress of your strategic plan and make adjustments as needed. 

Step 5: Revise and restructure as needed

Once you’ve created and implemented your new strategic framework, the final step of the planning process is to monitor and manage your plan.

Remember, your strategic plan isn’t set in stone. You’ll need to revisit and update the plan if your company changes directions or makes new investments. As new market opportunities and threats come up, you’ll likely want to tweak your strategic plan. Make sure to review your plan regularly—meaning quarterly and annually—to ensure it’s still aligned with your organization’s vision and goals.

Keep in mind that your plan won’t last forever, even if you do update it frequently. A successful strategic plan evolves with your company’s long-term goals. When you’ve achieved most of your strategic goals, or if your strategy has evolved significantly since you first made your plan, it might be time to create a new one.

Build a smarter strategic plan with a work management platform

To turn your company strategy into a plan—and ultimately, impact—make sure you’re proactively connecting company objectives to daily work. When you can clarify this connection, you’re giving your team members the context they need to get their best work done. 

A work management platform plays a pivotal role in this process. It acts as a central hub for your strategic plan, ensuring that every task and project is directly tied to your broader company goals. This alignment is crucial for visibility and coordination, allowing team members to see how their individual efforts contribute to the company’s success. 

By leveraging such a platform, you not only streamline workflow and enhance team productivity but also align every action with your strategic objectives—allowing teams to drive greater impact and helping your company move toward goals more effectively. 

Strategic planning FAQs

Still have questions about strategic planning? We have answers.

Why do I need a strategic plan?

A strategic plan is one of many tools you can use to plan and hit your goals. It helps map out strategic objectives and growth metrics that will help your company be successful.

When should I create a strategic plan?

You should aim to create a strategic plan every three to five years, depending on your organization’s growth speed.

Since the point of a strategic plan is to map out your long-term goals and how you’ll get there, you should create a strategic plan when you’ve met most or all of them. You should also create a strategic plan any time you’re going to make a large pivot in your organization’s mission or enter new markets. 

What is a strategic planning template?

A strategic planning template is a tool organizations can use to map out their strategic plan and track progress. Typically, a strategic planning template houses all the components needed to build out a strategic plan, including your company’s vision and mission statements, information from any competitive analyses or SWOT assessments, and relevant KPIs.

What’s the difference between a strategic plan vs. business plan?

A business plan can help you document your strategy as you’re getting started so every team member is on the same page about your core business priorities and goals. This tool can help you document and share your strategy with key investors or stakeholders as you get your business up and running.

You should create a business plan when you’re: 

Just starting your business

Significantly restructuring your business

If your business is already established, you should create a strategic plan instead of a business plan. Even if you’re working at a relatively young company, your strategic plan can build on your business plan to help you move in the right direction. During the strategic planning process, you’ll draw from a lot of the fundamental business elements you built early on to establish your strategy for the next three to five years.

What’s the difference between a strategic plan vs. mission and vision statements?

Your strategic plan, mission statement, and vision statements are all closely connected. In fact, during the strategic planning process, you will take inspiration from your mission and vision statements in order to build out your strategic plan.

Simply put: 

A mission statement summarizes your company’s purpose.

A vision statement broadly explains how you’ll reach your company’s purpose.

A strategic plan pulls in inspiration from your mission and vision statements and outlines what actions you’re going to take to move in the right direction. 

For example, if your company produces pet safety equipment, here’s how your mission statement, vision statement, and strategic plan might shake out:

Mission statement: “To ensure the safety of the world’s animals.” 

Vision statement: “To create pet safety and tracking products that are effortless to use.” 

Your strategic plan would outline the steps you’re going to take in the next few years to bring your company closer to your mission and vision. For example, you develop a new pet tracking smart collar or improve the microchipping experience for pet owners. 

What’s the difference between a strategic plan vs. company objectives?

Company objectives are broad goals. You should set these on a yearly or quarterly basis (if your organization moves quickly). These objectives give your team a clear sense of what you intend to accomplish for a set period of time. 

Your strategic plan is more forward-thinking than your company goals, and it should cover more than one year of work. Think of it this way: your company objectives will move the needle towards your overall strategy—but your strategic plan should be bigger than company objectives because it spans multiple years.

What’s the difference between a strategic plan vs. a business case?

A business case is a document to help you pitch a significant investment or initiative for your company. When you create a business case, you’re outlining why this investment is a good idea, and how this large-scale project will positively impact the business. 

You might end up building business cases for things on your strategic plan’s roadmap—but your strategic plan should be bigger than that. This tool should encompass multiple years of your roadmap, across your entire company—not just one initiative.

What’s the difference between a strategic plan vs. a project plan?

A strategic plan is a company-wide, multi-year plan of what you want to accomplish in the next three to five years and how you plan to accomplish that. A project plan, on the other hand, outlines how you’re going to accomplish a specific project. This project could be one of many initiatives that contribute to a specific company objective which, in turn, is one of many objectives that contribute to your strategic plan. 

What’s the difference between strategic management vs. strategic planning?

A strategic plan is a tool to define where your organization wants to go and what actions you need to take to achieve those goals. Strategic planning is the process of creating a plan in order to hit your strategic objectives.

Strategic management includes the strategic planning process, but also goes beyond it. In addition to planning how you will achieve your big-picture goals, strategic management also helps you organize your resources and figure out the best action plans for success. 

Related resources

9 steps to craft a successful go-to-market (GTM) strategy

Unmanaged business goals don’t work. Here’s what does.

How Asana uses work management to effectively manage goals

Beat thrash for good: 4 organizational planning challenges and solutions

An official website of the United States government

Here’s how you know

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

View all Consumer Alerts

Get Consumer Alerts

Credit, Loans, and Debt

Learn about getting and using credit, borrowing money, and managing debt.

View Credit, Loans, and Debt

Jobs and Making Money

What to know when you're looking for a job or more education, or considering a money-making opportunity or investment.

View Jobs and Making Money

Unwanted Calls, Emails, and Texts

What to do about unwanted calls, emails, and text messages that can be annoying, might be illegal, and are probably scams.

View Unwanted Calls, Emails, and Texts

Identity Theft and Online Security

How to protect your personal information and privacy, stay safe online, and help your kids do the same.

View Identity Theft and Online Security

• Search Show/hide Search menu items Items per page 20 50 100 Filters Fulltext search

Refunds for Benefytt customers who paid for health plans and products

Did you pay  Benefytt , which also did business as “MyBenefitsKeeper,” for a health plan or product that didn’t deliver the comprehensive insurance coverage the company promised? You might be getting some of your money back.

The FTC will return nearly $100 million dollars to Benefytt customers who paid for health plans the FTC says were falsely marketed as comprehensive health insurance or an “Obamacare” plan under the Affordable Care Act (ACA).

Here’s what to know about refunds:

• Customers who paid Benefytt $1,000 or more between 2017 and 2022 will get some money back. Checks will be mailed automatically and should arrive within the next two weeks.
• Cash or deposit the check as soon as possible. Refund checks expire after 90 days. 
• For more information or questions, call the refund administrator, Epiq Systems, at 888-574-3126.
• The FTC never requires you to pay money or give account information to cash a refund check. Anyone who contacts you and says they’ll help you file for a refund or get your money back — if you pay them first — is a scammer.

Before you sign up for health coverage or products:

• Compare plans, coverage, and prices at a trusted source .  HealthCare.gov and state marketplaces are the first stop for information about comprehensive, ACA-compliant health insurance coverage.
• Find out more about the seller.  Ask for the name of the agent and the agency that's offering you a plan. Search online for the names plus “complaint,” “scam,” or “fraud.” Read what others are saying.
• Check with your  state insurance commissioner’s office  to see if they have a license and find out if there are complaints. If they don’t have a license, what they’re selling is not insurance.

Resist pressure to make a decision on the spot. Legitimate health plans won’t pressure you to make a decision on the spot, and they’ll always give you a chance to compare their plan with other options.

Add new comment

Read our privacy act statement.

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s  computer user records  system. We may routinely use these records as described in the FTC’s  Privacy Act system notices . For more information on how the FTC handles information that we collect, please read our privacy policy .

Read Our Comment Policy

The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

• We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
• We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
• We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
• We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

I had over $15k in bills that I am being told to pay because they did not pay them and money that I paid towards and beyond the "deductible" for services and then was stuck. I spoke with several attorneys but nobody wanted to discuss.

As much as I appreciate the refund, 124.13. It doesn't touch the amount owed to the hospital. I do believe we still owe 37,000.00. Nor the premiums paid for nothing. The way I see it...is the big wigs of this scam, took our money and spent it on themselves. Sell everything they have and there families have to repay these people us. I'm sick over this debt of ours.

I have given them $15,184.80 in the past 10 years too my benefit keeper. I should be getting a big refund for this scam

ALTTHOUGH IM HAPPY THAT THIS WS NOTICED AND THE COMPANY WAS PUNISHED IT DOESNT MAKE UP FOR THE $10,000 THAT WAS LOST WITH THIS COMPANY IN BOGUS COVERAGES AND CLAIM ...$340 IS WHAT I GOT

• Share full article

For more audio journalism and storytelling, download New York Times Audio , a new iOS app available for news subscribers.

Hamas Took Her, and Still Has Her Husband

The story of one family at the center of the war in gaza..

This transcript was created using speech recognition software. While it has been reviewed by human transcribers, it may contain errors. Please review the episode audio before quoting from this transcript and email [email protected] with any questions.

I can’t remember the word, but do you know the kind of fungi connection between trees in the forest? How do you call it?

Mycelium. We are just — I just somehow feel that we are connected by this kind of infinite web of mycelium. We are so bound together. And I don’t think we really realized that until all this happened.

[MUSIC PLAYING]

It’s quite hard to explain, to me in a sense, because some people would say, oh, I’m so hoping your father will come, and then everything will be OK. And it’s very hard to explain that really this group of people decided to bring us up together, shared all their resources over 75 years, grow into each other, fight endlessly with each other, love and hate each other but somehow stay together. And their children will then meet and marry and make grandchildren.

And there’s so many levels of connection. And I’m sitting here in the room, and I see their faces, some of them. And we are incredibly — it’s hard to explain how much these people are missing from our kind of forest ground. [CHUCKLES SOFTLY]

From “The New York Times,” I’m Sabrina Tavernise, and this is “The Daily.”

It’s been nearly six months since Hamas attacked Israel on October 7 and took more than 200 people into Gaza. One of the hardest hit places was a village called Nir Oz, near the border with Gaza. One quarter of its residents were either killed or taken hostage.

Yocheved Lifshitz was one of those hostages and so was her husband, Oded Lifshitz. Yocheved was eventually released. Oded was not.

Today, the story of one family at the center of the war.

It’s Friday, March 29.

OK, here we go. OK.

Good morning, Yocheved. Good morning, Sharone.

Good morning.

Yocheved, could you identify yourself for me, please? Tell me your name, your age and where you’re from.

[SPEAKING HEBREW]

OK, I’ll translate. My name is Yocheved Lifshitz. I’m 85 years old. I was born in 1938. When I was 18, I arrived at kibbutz Nir Oz. I came alone with a group of people who decided to come and form and build a community on a very sandy territory, which was close to the Gaza Strip.

And my name is Sharone Lifschitz. I am 52 years old. I was raised in kibbutz Nir Oz by my mom and dad. So I lived there until I was 20. And I live for the last 30-something years in London.

And, Sharone, what do you have next to you?

Next to me I have a poster of my dad in both English and Hebrew. And it says, “Oded Lifshitz, 83.” And below that it says, “Bring him home now.” And it’s a photo where I always feel the love because he is looking at me. And there’s a lot of love in it in his eyes.

And why did you want to bring him here today, Sharone?

Because he should be talking himself. He should be here and able to tell his story. And instead, I’m doing it on his behalf. It should have been a story of my mom and dad sitting here and telling their story.

The story of Oded and Yocheved began before they ever met in Poland in the 1930s. Anti-Semitism was surging in Europe, and their families decided to flee to Palestine — Yocheved’s in 1933, the year Hitler came to power, and Oded’s a year later. Yocheved remembers a time near the end of the war, when her father received news from back home in Poland. He was deeply religious, a cantor in a synagogue. And he gathered his family around him to share what he’d learned.

And he said, we don’t have a family anymore. They’ve all been murdered. And he explained to us why there is no God. If there was a God, he would have protected my family. And this means that there is no God.

And suddenly, we stopped going to synagogue. We used to go every Saturday.

So it was a deep crisis for him. The shock and the trauma were very deep.

Abstention.

Abstention. Soviet Union? Yes. Yes. The United Kingdom? Abstained.

Yocheved’s father lived long enough to see a state establish for his children. The UN resolution of 1947 paved the way for a new country for Jews. And the next spring, Israel declared its independence. Yocheved remembers listening to the news on the radio with her parents.

The General Assembly of the United Nations has made its decision on Palestine.

We had a country. So now we’ll have somebody who’s protecting us. It’s a country for the people, to rebuild the people. This was the feeling we had.

In other words, if God could not protect you, this nation maybe could?

Yes. But the next day, it was already sad.

Israel was immediately forced to defend itself when its Arab neighbors attacked. Israel won that war. But its victory came at a great cost to the Palestinian Arabs living there. More than 700,000 either fled or were expelled from their homes. Many became refugees in Gaza in the south.

Suddenly, Yocheved and Oded saw themselves differently from their parents, not as minorities in someone else’s country, but as pioneers in a country of their own, ready to build it and defend it. They moved to the south, near the border line with Gaza. It was there, in a kibbutz, where they met for the first time.

The first time I met him, he was 16, and I was 17. And we didn’t really have this connection happening. But when we arrived at Nir Oz, that’s where some sort of a connection started to happen. And he was younger than I am by a year and a half. So at first I thought, he’s a kid. But for some reason, he insisted. Oded really insisted. And later, turned out he was right.

What was it about him that made you fall in love with him?

He was cute.

He was a cute kid. He was a cute boy.

What’s so funny?

He was a philosopher. He wrote a lot. He worked in agriculture. He was this cute boy. He was only 20, think about it.

And then I married him. And he brought two things with him. He brought a dog and he brought a cactus. And since then we’ve been growing a huge field of cacti for over 64 years.

What did it feel like to be starting a new life together in this new country? What was the feeling of that?

We were euphoric.

And what did you think you were building together?

We thought we were building a kibbutz. We were building a family. We were having babies. That was the vision. And we were thinking that we were building a socialist state, an equal state. And at first, it was a very isolated place. There were only two houses and shacks and a lot of sand. And little by little, we turned that place into a heaven.

Building the new state meant cultivating the land. Oded plowed the fields, planting potatoes and carrots, wheat and cotton. Yocheved was in charge of the turkeys and worked in the kitchen cooking meals for the kibbutz. They believed that the best way to live was communally. So they shared everything — money, food, even child-rearing.

After long days in the fields, Oded would venture outside the kibbutz to the boundary line with Gaza and drink beer with Brazilian peacekeepers from the UN and talk with Palestinians from the villages nearby. They talked about politics and life in Arabic, a language Oded spoke fluently. These were not just idle conversations. Oded knew that for Israel to succeed, it would have to figure out how to live side by side with its Arab neighbors.

He really did not believe in black and white, that somebody is the bad guy and somebody is the good guy, but there is a humanistic values that you can live in.

Sharone, what was your father like?

My father was a tall man and a skinny man. And he was —

he is — first of all, he is — he is a man who had very strong opinion and very well formed opinion. He read extensively. He thought deeply about matters. And he studied the piano. But as he said, was never that great or fast enough for classical. But he always played the piano.

[PIANO MUSIC]

He would play a lot of Israeli songs. He wound play Russian songs. He would play French chansons.

And he had this way of just moving from one song to the next, making it into a kind of pattern. And it was — it’s really the soundtrack of our life, my father playing the piano.

[PLAYING PIANO]:

[CONVERSATION IN HEBREW]:

[PLAYING PIANO]

So one side of him was the piano. Another side was he was a peace activist. He was not somebody who just had ideals about building bridges between nations. He was always on the left side of the political map, and he actioned it.

[NON-ENGLISH CHANTING]:

I remember growing up and going very regularly, almost weekly, to demonstrations. I will go regularly with my father on Saturday night to demonstrations in Tel Aviv. I will sit on his shoulders. He will be talking to all his activist friends. The smoke will rise from the cigarettes, and I will sit up there.

But somehow, we really grew up in that fight for peace.

Yocheved and Oded’s formal fight for peace began after the Arab-Israeli war of 1967. Israel had captured new territory, including the West Bank, the Sinai Peninsula, and the Gaza Strip. That brought more than a million Palestinians under Israeli occupation.

Oded immediately began to speak against it. Israel already had its land inside borders that much of the world had agreed to. In his view, taking more was wrong. It was no longer about Jewish survival. So when Israeli authorities began quietly pushing Bedouin Arabs off their land in the Sinai Peninsula, Oded took up the cause.

He helped file a case in the Israeli courts to try to stop it. And he and Yocheved worked together to draw attention to what was going on. Yocheved was a photographer, so she took pictures showing destroyed buildings and bulldozed land. Oded then put her photographs on cardboard and drove around the country showing them to people everywhere.

They became part of a growing peace movement that was becoming a force helping shape Israeli politics. Israel eventually returned the Sinai Peninsula to Egypt in 1982.

[NON-ENGLISH SPEECH]

Whenever there is a movement towards reconciliation with our neighbors, it’s almost like your ability to live here, your life force, gets stronger. And in a way, you can think of the art of their activism as being a response to that.

And why did he and your mother take up that fight, the cause of the land? Why do you think that was what he fought for?

My father, he had a very developed sense of justice. And he always felt that had we returned those lands at that point, we could have reached long-term agreement at that point. Then we would have been in a very different space now. I know that in 2019, for example, he wrote a column, where he said that when the Palestinians of Gaza have nothing to lose, we lose big time. He believed that the way of living in this part of the world is to share the place, to reach agreement, to work with the other side towards agreements.

He was not somebody who just had ideals about building bridges between nations. Two weeks before he was taken hostage, he still drove Palestinians that are ill to reach hospital in Israel and in East Jerusalem. That was something that meant a lot to him. I think he really believed in shared humanity and in doing what you can.

Do you remember the last conversation you had with your father?

I don’t have a clear memory which one it was. It’s funny. A lot of things I forgot since. A lot of things have gone so blurred.

We actually didn’t have a last conversation. The last thing he said was, Yoche, there is a war. And he was shot in the hand, and he was taken out. And I was taken out. I couldn’t say goodbye to him. And what was done to us was done.

We’ll be right back.

Yocheved, the last thing Oded said was there’s a war. Tell me about what happened that day from the beginning.

That morning, there was very heavy shelling on Nir Oz. We could hear gunfire. And we looked outside, and Oded told me, there are a lot of terrorists outside. We didn’t even have time to get dressed. I was still wearing my nightgown. He was wearing very few clothes. I remember him trying to close the door to the safe room, but it didn’t work. He wasn’t successful in closing it.

And then five terrorists walked in. They shot him through the safe room door. He was bleeding from his arm. He said to me, Yoche, I’m injured. And then he fainted. He was dragged out on the floor. And I didn’t know if he was alive. I thought he was dead. After that, I was taken in my nightgown. I was led outside. I was placed on a small moped, and I was taken to Gaza.

And we were driving over a bumpy terrain that had been plowed. And it didn’t break my ribs, but it was very painful.

And I could see that the gate that surrounds the Gaza Strip was broken, and we were driving right through it.

And as we were heading in, I could see so many people they were yelling, “Yitbach al Yahud,” kill the Jews, slaughter the Jews. And people were hitting me with sticks. And though the drivers on the moped tried to protect me, it didn’t help.

What were you thinking at the time? What was in your mind?

I was thinking, I’m being taken; I’m being kidnapped. I didn’t know where to, but this decision I had in my head was that I’m going to take photographs in my mind and capture everything I’m seeing so that when I — or if and when I am released, I’ll have what to tell.

And when I came to a stop, we were in a village that’s near Nir Oz. It’s called Khirbet Khuza. We came in on the moped, but I was transferred into a private car from there. And I was threatened that my hand would be cut off unless I hand over my watch and my ring. And I didn’t have a choice, so I took my watch off, and I took my ring off, and I handed it to them.

Was it your wedding ring?

Yes, it was my wedding ring.

After that, they led me to a big hangar where the entrance to the tunnel was, and I started walking. And the entrance was at ground level, but as you walk, you’re walking down a slope. And you’re walking and walking about 40 meters deep underground, and the walls are damp, and the soil is damp. And at first, I was alone. I didn’t know that other people had been taken too. But then more hostages came, and we were walking together through the tunnels.

Many of whom were from kibbutz Nir Oz. These were our people. They were abducted but still alive. And we spoke quietly, and we spoke very little. But as we were walking, everybody started telling a story of what had happened to him. And that created a very painful picture.

There were appalling stories about murder. People had left behind a partner.

A friend arrived, who, about an hour or two hours before, had her husband murdered and he died in her hands.

It was a collection of broken up people brought together.

So you were piecing together the story of your community and what had happened from these snapshots of tragedies that you were looking at all around you as you were walking. What’s the photograph you’ll remember most from that day?

It would be a girl, a four-year-old girl. People kept telling her — walk, walk, walk. And we tried to calm her down. And her mom tried to carry her on her arms. It was the most difficult sight to see a child inside those tunnels.

What were you feeling at that moment, Yocheved?

Very difficult.

Where did they lead you — you and your community — from Nir Oz.

They led us to this chamber, a room, that they had prepared in advance. There were mattresses there. And that’s where we were told to sit.

I saw people sitting on the mattresses, bent down, their heads down between their hands. They were broken. But we hardly spoke. Everybody was inside their own world with themselves, closed inside his own personal shock.

Yocheved was without her glasses, her hearing aids, or even her shoes. She said she spent most days lying down on one of the mattresses that had been put out for the hostages. Sometimes her captors would let her and others walk up and down the tunnels to stretch their legs.

She said she was given a cucumber, spreading cheese, and a piece of pita bread every day to eat. They had a little bit of coffee in the morning and water all day long.

One day, a Hamas leader came to the room where she and others were being held. She said she believes it was Yahya Sinwar, the leader of Hamas, who is believed to be the architect of the October 7 attack. Two other hostages who were held with Yocheved also identified the man as Sinwar, and an Israeli military spokesman said he found the accounts reliable.

He came accompanied with a group of other men. He just made rounds between the hostages, I suppose. And he spoke in Hebrew, and he told us not to worry, and soon there’s going to be a deal and we’ll be out. And others told me, don’t speak. And I said, what is there for me to be afraid of? The worst already happened. Worst thing, I’ll be killed.

I want to say something, and I spoke my mind. I told Sinwar, why have you done what you just did to all of the same people who have always helped you? He didn’t answer me. He just turned around and they walked off.

Were you afraid to ask him why Hamas did what it did, to challenge him?

I wasn’t afraid.

I was angry about the whole situation. It was against every thought and thinking we ever had. It was against our desire to reach peace, to be attentive and help our neighbors the way we always wanted to help our neighbors. I was very angry. But he ignored what I said, and he just turned his back and walked away.

In this entire time, you had no answers about Oded?

What was the hardest day for you, the hardest moment in captivity?

It’s when I got sick. I got sick with diarrhea and vomiting for about four days. And I had no idea how this will end. It was a few very rough days. And probably because of that, they decided to free me.

They didn’t tell me they were going to release me. They just told me and another girl, come follow us. They gave us galabiya gowns to wear and scarves to wear over our heads, so maybe they’ll think that we are Arab women. And only as we were walking, and we started going through corridors and ladders and climbing up we were told that we’re going home.

I was very happy to be going out. But my heart ached so hard for those who were staying behind. I was hoping that many others would follow me.

It’s OK. Let’s go. It’s OK. Let’s go.

You go with this one.

Shalom. Shalom.

There was a video that was made of the moment you left your captors. And it seemed to show that you were shaking a hand, saying shalom to them. Do you remember doing that?

I said goodbye to him. It was a friendly man. He was a medic. So when we said goodbye, I shook his hand for peace, shalom, to goodbye.

What did you mean when you said that?

I meant for peace.

Shalom in the sense of peace.

An extraordinary moment as a freed Israeli hostage shakes hands with a Hamas terrorist who held her captive.

I literally saw my mom on CNN on my phone on the way to the airport. And it was the day before I was talking to my aunt, and she said, I just want to go to Gaza and pull them out of the earth. I just want to pull them out of the earth and take them. And it really felt like that, that she came out of the earth. And when she shook the hand of the Hamas person, it just made me smile because it was so her to see the human in that person and to acknowledge him as a human being.

I arrived in the hospital at about 5:30 AM. My mom was asleep in the bed. And she was just — my mom sleeps really peacefully. She has a really quiet way of sleeping. And I just sat there, and it was just like a miracle to have her back with us. It was just incredible because not only was she back, but it was her.

I don’t know how to explain it. But while they were away, we knew so little. We were pretty sure she didn’t survive it. The whole house burned down totally. So other homes we could see if there was blood on the walls or blood on the floor. But in my parents’ home, everything was gone — everything. And we just didn’t know anything. And out of that nothingness, came my mom back.

It was only when she got to the hospital that Yocheved learned the full story of what happened on October 7. Nir Oz had been mostly destroyed. Many of her friends had been murdered. No one knew what had happened to Oded. Yocheved believed he was dead. But there wasn’t time to grieve.

The photograph she had taken in her mind needed to be shared. Yocheved knew who was still alive in the tunnels. So she and her son called as many families as they could — the family of the kibbutz’s history teacher, of one of its nurses, of the person who ran its art gallery — to tell them that they were still alive, captive in Gaza.

And then in November came a hostage release. More than 100 people came out. The family was certain that Oded was gone. But Sharone decided to make some calls anyway. She spoke to one former neighbor then another. And finally, almost by chance, she found someone who’d seen her father. They shared a room together in Gaza before he’d gotten ill and was taken away. Sharone and her brothers went to where Yocheved was staying to tell her the news.

She just couldn’t believe it, actually. It was as if, in this great telenovela of our life, at one season, he was left unconscious on the floor. And the second season open, and he is in a little room in Gaza with another woman that we know. She couldn’t believe it.

She was very, very, very excited, also really worried. My father was a very active and strong man. And if it happened 10 years ago, I would say of course he would survive it. He would talk to them in Arabic. He will manage the situation. He would have agency. But we know he was injured. And it makes us very, very worried about the condition in which he was — he’s surviving there. And I think that the fear of how much suffering the hostages are going through really makes you unable to function at moment.

Yocheved, the government has been doing a military operation since October in Gaza. You have been fighting very hard since October to free the hostages, including Oded. I wonder how you see the government’s military operation. Is it something that harms your cause or potentially helps it?

The only thing that will bring them back are agreements. And what is happening is that there are many soldiers who have been killed, and there is an ongoing war, and the hostages are still in captivity. So it’s only by reaching an agreement that all of the hostages will be released.

Do you believe that Israel is close to reaching an agreement?

I don’t know.

You told us that after the Holocaust, your father gathered your family together to tell you that God did not save you. It was a crisis for him. I’m wondering if this experience, October 7, your captivity, challenged your faith in a similar way.

No, I don’t think it changed me. I’m still the same person with the same beliefs and opinions. But how should I say it? What the Hamas did was to ruin a certain belief in human beings. I didn’t think that one could reach that level that isn’t that much higher than a beast. But my opinion and my view of there still being peace and reaching an arrangement stayed the same.

You still believe in peace?

Why do you believe that?

Because I’m hoping that a new generation of leaders will rise, people who act in transparency, who speak the truth, people who are honest, the way Israel used to be and that we’ll return to be like we once were.

I go to many rallies and demonstrations, and I meet many people in many places. And a large part of those people still believe in reaching an arrangement in peace and for there to be no war. And I still hope that this is what we’re going to be able to have here.

Bring them home now! Bring them home now! Bring them home now! Bring them home now! Bring them home! Now! Bring them home! Now! Bring them home! Now! Bring them home!

Yocheved is now living in a retirement home in the suburbs of Tel Aviv. Five other people around her age from Nir Oz live there too. One is also a released hostage. She hasn’t been able to bring herself to go back to the kibbutz. The life she built there with Oded is gone — her photographs, his records, the piano. And the kibbutz has become something else now, a symbol instead of a home. It is now buzzing with journalists and politicians. For now, Yocheved doesn’t know if she’ll ever go back. And when Sharone asked her, she said, let’s wait for Dad.

So I’m today sitting in this assisted living, surrounded by the same company, just expecting Oded, waiting for Oded to come back. And then each and every one of us will be rebuilding his own life together and renewing it.

What are you doing to make it a home for Oded?

We have a piano. We were given a piano, a very old one with a beautiful sound. And it’s good. Oded is very sensitive to the sound. He has absolute hearing. And I’m just hoping for him to come home and start playing the piano.

Do you believe that Oded will come home?

I’d like to believe. But there’s a difference between believing and wanting. I want to believe that he’ll be back and playing music. I don’t think his opinions are going to change. He’s going to be disappointed by what happened. But I hope he’s going to hold on to the same beliefs. His music is missing from our home.

[SPEAKING HEBEW]:

[SPEAKING HEBREW] [PLAYING PIANO]

I know that my father always felt that we haven’t given peace a chance. That was his opinion. And I think it’s very hard to speak for my father because maybe he has changed. Like my mom said, she said, I hope he hasn’t changed. I haven’t changed. But the truth is we don’t know. And we don’t the story. We don’t know how the story — my father is ending or just beginning.

But I think you have to hold on to humanistic values at this point. You have to know what you don’t want. I don’t want more of this. This is hell. This is hell for everybody. So this is no, you know? And then I believe that peace is also gray, and it’s not glorious, and it’s not simple. It’s kind of a lot of hard work. You have to reconcile and give up a lot. And it’s only worth doing that for peace.

[PIANO PLAYING CONTINUES]

After weeks of negotiations, talks over another hostage release and ceasefire have reached an impasse. The sticking points include the length of the ceasefire and the identity and number of Palestinian prisoners to be exchanged for the hostages.

[BACKGROUND CONVERSATION IN HEBREW]:

Here’s what else you should know today. Sam Bankman-Fried was sentenced to 25 years in prison on Thursday, capping an extraordinary saga that upended the multi-trillion-dollar crypto industry. Bankman-Fried, the founder of the cryptocurrency exchange, FTX, was convicted of wire fraud, conspiracy, and money laundering last November.

Prosecutors accused him of stealing more than $10 billion from customers to finance political contributions, venture capital investments, and other extravagant purchases. At the sentencing, the judge pointed to testimony from Bankman-Fried’s trial, saying that his appetite for extreme risk and failure to take responsibility for his crimes amount to a quote, “risk that this man will be in a position to do something very bad in the future.”

Today’s episode was produced by Lynsea Garrison and Mooj Zaidie with help from Rikki Novetsky and Shannon Lin. It was edited by Michael Benoist, fact checked by Susan Lee, contains original music by Marion Lozano, Dan Powell, Diane Wong, Elisheba Ittoop, and Oded Lifshitz. It was engineered by Alyssa Moxley. The translation was by Gabby Sobelman. Special thanks to Menachem Rosenberg, Gershom Gorenberg, Gabby Sobelman, Yotam Shabtie, and Patrick Kingsley. Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly.

That’s it for “The Daily.” I’m Sabrina Tavernise. See you on Monday.

• April 1, 2024   •   36:14 Ronna McDaniel, TV News and the Trump Problem
• March 29, 2024   •   48:42 Hamas Took Her, and Still Has Her Husband
• March 28, 2024   •   33:40 The Newest Tech Start-Up Billionaire? Donald Trump.
• March 27, 2024   •   28:06 Democrats’ Plan to Save the Republican House Speaker
• March 26, 2024   •   29:13 The United States vs. the iPhone
• March 25, 2024   •   25:59 A Terrorist Attack in Russia
• March 24, 2024   •   21:39 The Sunday Read: ‘My Goldendoodle Spent a Week at Some Luxury Dog ‘Hotels.’ I Tagged Along.’
• March 22, 2024   •   35:30 Chuck Schumer on His Campaign to Oust Israel’s Leader
• March 21, 2024   •   27:18 The Caitlin Clark Phenomenon
• March 20, 2024   •   25:58 The Bombshell Case That Will Transform the Housing Market
• March 19, 2024   •   27:29 Trump’s Plan to Take Away Biden’s Biggest Advantage
• March 18, 2024   •   23:18 Your Car May Be Spying on You

Hosted by Sabrina Tavernise

Produced by Lynsea Garrison and Mooj Zadie

With Rikki Novetsky and Shannon Lin

Edited by Michael Benoist

Original music by Marion Lozano ,  Dan Powell ,  Diane Wong and Elisheba Ittoop

Engineered by Alyssa Moxley

Listen and follow The Daily Apple Podcasts | Spotify | Amazon Music

Warning: this episode contains descriptions of violence.

It’s been nearly six months since the Hamas-led attacks on Israel, when militants took more than 200 hostages into Gaza.

In a village called Nir Oz, near the border, one quarter of residents were either killed or taken hostage. Yocheved Lifshitz and her husband, Oded Lifshitz, were among those taken.

Today, Yocheved and her daughter Sharone tell their story.

On today’s episode

Yocheved Lifshitz, a former hostage.

Sharone Lifschitz, daughter of Yocheved and Oded Lifshitz.

Background reading

Yocheved Lifshitz was beaten and held in tunnels built by Hamas for 17 days.

There are a lot of ways to listen to The Daily. Here’s how.

We aim to make transcripts available the next workday after an episode’s publication. You can find them at the top of the page.

Fact-checking by Susan Lee .

Additional music by Oded Lifshitz.

Translations by Gabby Sobelman .

Special thanks to Menachem Rosenberg, Gershom Gorenberg , Gabby Sobelman , Yotam Shabtie, and Patrick Kingsley .

The Daily is made by Rachel Quester, Lynsea Garrison, Clare Toeniskoetter, Paige Cowett, Michael Simon Johnson, Brad Fisher, Chris Wood, Jessica Cheung, Stella Tan, Alexandra Leigh Young, Lisa Chow, Eric Krupke, Marc Georges, Luke Vander Ploeg, M.J. Davis Lin, Dan Powell, Sydney Harper, Mike Benoist, Liz O. Baylen, Asthaa Chaturvedi, Rachelle Bonja, Diana Nguyen, Marion Lozano, Corey Schreppel, Rob Szypko, Elisheba Ittoop, Mooj Zadie, Patricia Willens, Rowan Niemisto, Jody Becker, Rikki Novetsky, John Ketchum, Nina Feldman, Will Reid, Carlos Prieto, Ben Calhoun, Susan Lee, Lexie Diao, Mary Wilson, Alex Stern, Dan Farrell, Sophia Lanman, Shannon Lin, Diane Wong, Devon Taylor, Alyssa Moxley, Summer Thomad, Olivia Natt, Daniel Ramirez and Brendan Klinkenberg.

Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Sam Dolnick, Paula Szuchman, Lisa Tobin, Larissa Anderson, Julia Simon, Sofia Milan, Mahima Chablani, Elizabeth Davis-Moorer, Jeffrey Miranda, Renan Borelli, Maddy Masiello, Isabella Anderson and Nina Lassam.

Advertisement