resume examples for waitress job

Waiter Resume Examples & Guide for 2024

You’re a waitress or waiter.

You serve unbeatable service to your hungry customers.

But now it’s time to serve an unbeatable resume to your future employer.

This involves presenting your skills and experiences on a silver platter.

Not sure how to do this?

Well, just follow the simple steps in this guide.

• An example of a finished waiter or waitress resume that works
• How to write a waiter or waitress resume that’ll fill up your interview diary
• How to make your waiter or waitress resume stand out [with top tips & tricks]

Before we get into the details, here’s a waiter and waitress resume example, created with our very own resume builder:

Looks great, right?! Follow the steps below to create a resume that’ll have the restaurants in a frenzy to invite you for a trial shift.

Hunting for a different job in the customer service industry? Check out more resume examples that might interest you:

• Server Resume
• Barista Resume
• Bartender Resume
• Cashier Resume
• Customer Service Resume
• Bar and Restaurant Manager Resume
• Receptionist Resume
• Event Planner Resume
• Flight Attendant Resume

How to Format a Waitress or Waiter Resume

Before you can serve the hiring manager, you need to set the table!

But what does this mean?

Well, the resume needs to follow a format that is easy to digest.

This will please the hiring manager, which is always a good thing!

The most common resume format is “ reverse-chronological ”, and it is one that we always recommend to waiters and waitresses.

Essentially, this format allows the hiring manager to immediately see the benefits in hiring you, rather than having to dig down to the bottom of the page. We recommend all waiters and waitresses start with this format.

The following two resume formats also get our approval:

• Functional Resume – If you’re confident in your ability, but lack the restaurant experience, this resume format is recommended. A functional resume focuses on skills, which makes it ideal for those who lack experience or who have gaps in their employment history.
• Combination Resume – Got both skills AND work experience? Then you’ll want to use this format. Specifically, the format combines both “Functional” and “Reverse-Chronological”.

Once you’ve chosen the correct format for your personal situation, you need to organize set a few resume layout rules.

For a professional look, we recommend…   

• Margins - Border with a one-inch margins on all sides
• Font - Pick a professional font that stands out, but not too much
• Font Size - Use 11-12pt for general text and 14-16pt for headings
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length - Try and stick to a 1-page limit. For guidance, view these one-page resume templates .

Use a Waitress or Waiter Resume Template

There’s no argument that Word is a great program for creating simple files.

But when it comes to presenting a well-formatted resume, you should look elsewhere.

You see, Word isn’t the best for holding structure.

Want to avoid an afternoon of headache? Use a waiter or waitressing resume template .

What to Include in a Waiter or Waitress Resume

The main sections in a waiter or waitress resume are:

• Work Experience
• Contact Information

To really make an impression, you can also add these optional sections:

• Awards & Certification

Interests & Hobbies

So those are the resume sections , but what do you write for each of them? 

Let’s find out!

Want to know more about the different sections? View our guide on What to Put on a Resume .

How to Correctly Display your Contact Information

Now, there’s no need for creative content here, but it must be factually correct. 

Get this section wrong, and you can forget about receiving any interview invitations!

The contact information section must include:

• Title - Align this to the role you’re applying for, so “Waitress” or “Waiter”
• Phone Number – Check each number carefully 
• Email Address - Keep your email professional ([email protected]), unlike that one from your childhood ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• Hanna Fakester - Waitress. 101-358-6095. [email protected]
• Hanna Fakester - Superwoman Waitress. 101-358-6095. [email protected]

How to Write a Waitress/Waiter Resume Summary or Objective

Restaurants are always on the lookout for staff.

But this is a fact that only increases competition among your peer group.

With so much competition in the job market, it is no surprise that recruiters spend less than 6 seconds on each resume.

Yep, you heard that correctly!

Although scary, this fact highlights the importance of a powerful resume.

Specifically, you need an opener that hooks the reader in a matter of seconds.

To do this, use a resume summary or objective .

As a waitress or waiter, you know that a friendly introduction is important. Similarly, both resume summaries and objectives are short introductions that go on top of your resume, just under your contact information.

But what is the difference between a summary and an objective?

A resume summary is a 2-4 sentence summary of your most notable restaurant experiences and achievements.

• Experienced waitress with more than five years of restaurant experience providing personable table service at prestigious establishments in London. Awarded “Employee of the Month” for 36 months out of 48 months. Seeking a waitressing role at Restaurant X, where my service skills can be leveraged to achieve the highest quality of service at Restaurant XYZ.

A resume objective is a 2-4 sentence snapshot of your goals and aspirations.

• Enthusiastic and friendly waitress looking for a waitressing role at Restaurant Z. Passionate about keeping customers happy and satisfied. Relevant experience includes serving groups of customers at a local cafe. Skilled in POS and table setting, with a vast knowledge of Italian cuisine. 

So, should restaurant staff use a summary or an objective?

Generally, applicants with relevant work experience should choose a resume summary. An objective is suited to people with the basic skills, but lack relevant experience, like those who are transferring to the restaurant industry for the first time.

How to Make Your Waiter or Waitress Work Experience Stand Out

Recruiters love nothing more than an employee with work experience.

As such, this section is your best chance to impress.

Here’s the best way for waitresses and waiters to structure the work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

The Rising Sun

07/2017 – 03/2020

• Served food to 80+ people a night and multiple tables at a time
• Educated customers on menu items and daily specials, while offering my personal recommendations based on their feedback
• Welcomed and seated customers in a 96-guest restaurant , while taking their preferences into account to keep everyone happy
• Always engaged customers with a personal, yet professional manner, which helped me to win “Employee of the Month” four months in a row

Focus on how you were a valuable asset at your previous place of work. Doing so will allow the recruiter to see the obvious benefits to making you a member of the team.

Instead of saying:

“Member of bar staff”

“Served food to 80+ people a night and multiple tables at a time”

Simply put, the first statement says nothing. It shows you were a member of staff, but doesn’t go into any other details about your position.

The second statement shows that you had to serve tables under stressful conditions to a large amount of customers. 

Hard numbers that prove your skills – can’t argue with that!

What if You Don’t Have Any Restaurant Work Experience?

Maybe you’re studying and looking for your first waitress or waiter job?

Or maybe, you have experience in hospitality, but never in a restaurant setting?

Don’t worry, there are other options.

You just need to show that you have the basic skills and that you’re willing to learn.

For example, if you’ve worked as a hotel receptionist, you can talk about any crossover skills and experiences. Just like a waitress, you would have to be friendly, deal with groups of people, and operate a cash register. 

Use Action Words to Make Your Waiter or Waitress Resume POP!

Spare a thought for the hiring manager for a minute…

You see, they are faced with the same words in every single resume they read. 

But it doesn’t have to be like that. 

In fact, you can use some action words to make your achievements stand out:

• Conceptualized
• Spearheaded

How to Correctly List your Education

Next, it’s time to talk about your education.

There’s nothing too complicated with this section, just simply enter your education history in the following format:

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

Majoring in Culinary Arts

Boston State University

2018 - Present

• Relevant Courses: Food and Beverage Operations, Food Microbiology and Hygiene, Kitchen Techniques, and Pastry Techniques

Now, you don’t need a degree or higher education to be a waitress, so you may have a few questions in regards to this section. Here are the answers to some of the most frequent questions that we get:

What if I haven’t completed education yet?

• Simply mention every year or the modules that you have studied to date.

Should I include my high school education?

• Generally, you should only include your highest form of education.

What do I put first, my education or experience?

• For a waiter or waitress role, your experiences always come first.

Need more advice? Check out our guide on how to list education on a resume .

Top 10 Skills for a Waiter or Waitress Resume

Whether you’re skilled enough to juggle three plates with one hand or have the ability to remember five orders from the top of your head, the hiring manager will want to know.

However… you can’t list every skill in your arsenal.

So, what do hiring managers want to see?

Essentially, you need to look at the job ad to identify which skills the restaurant is looking for.

Here are some of the most common skills...

Hard Skills for Waiter/Waitress Resume:

• Math (basic calculations)
• POS & cash register 
• Table setting
• Italian cuisine 
• Cognac, whisky, vodka, rum, gin

Soft Skills for Waiter/Waitress Resume:

• Personable and friendly 
• Endurance (long hours)
• Conflict resolution 
• Time management 
• Team player
• The hiring manager will typically ask interviewees for examples of when they have shown the skill listed. As such, only include skills that you actually posses.

Here’s a more comprehensive list of 150+ must-have skills this year.

What Else Can You Include?

Hurrah! We’ve now covered all of the essential sections.

But don’t call final-orders just yet. 

Your resume needs to stand out !

Adding the following sections could be the deciding factor in whether you’re hired for the waitress or waiter role.

Awards & Certifications

Have you ever been employee of the month?

Have you completed any relevant courses on coursera?

If you’ve got something to be proud of, put it in your resume!

• “Employee of the Month” - The Rising Sun
• “Learning How to Learn” - Coursera Certificate

Applying to an Italian restaurant?

Then being fluent in Italian is a good way to shortcut your resume to the top of the pile.

Whether the job description requires it or not, being able to speak multiple languages is impressive – and no one can argue with that!

Rank the languages by proficiency:

• Intermediate

Now, you may be wondering, “ how is my soccer hobby related to my work as a waiter?”

Well, your hobbies allow the hiring manager to learn more about you as a person. 

Interests show that you’ll be a good addition to the team, especially if your hobbies involve social interaction.

Here’s which hobbies & interests you may want to mention.

Include a Cover Letter with Your Resume

Want to really make an impression?

Then you should write a convincing cover letter .

You see, a resume is great at giving the essential facts, but nothing speaks to a hiring manager like a well-written cover letter .

The hiring manager has to read through generic resume after generic resume. 

In fact, it’s not uncommon for the hiring manager to get confused between multiple applications!

A cover letter instantly allows you to make a personal connection .

Oh, and cover letters shows the hiring manager that you care about working for their company.

Here’s how to create a structure that works:

You should complete the following sections:

Personal Contact Information

Include your full name, profession, phone number, email, and address 

Hiring Manager’s Contact Information

Include their full name, position, location, email

Opening Paragraph

To hook the hiring manager, the start of your resume needs to pack a punch. Use concise language to mention:

• The position you’re applying for
• Your experience summary and best achievement to date

Once you’ve sparked the hiring manager’s interest, you can delve further into the following specifics...

• Why you chose this specific restaurant
• What you know about the restaurant culture
• How your skills will be beneficial to the restaurant
• If there are any similar industries or positions you have worked in before

Closing Paragraph

Avoid ending the conversation abruptly, you should:

• Conclude the main points of your letter
• Thank the hiring manager for their time and the opportunity
• End with a call to action. This is a good way to continue the conversation further. A simple “At your earliest opportunity, I’d love to discuss more how I can Restaurant X” will work.

Formal Salutations

Although you should remain personal, the letter should end in a professional manner. Use something like, “Kind regards” or “Sincerely.”

For extra advice and inspiration, read our step-by-step guide on how to write a cover letter .

Key Takeaways

Because if you follow the above advice, you’re about to get that waitress or waiter job!

Let’s total up everything we’ve consumed:

• Choose the correct format for your specific situation. Prioritize the reverse-chronological format, and then follow the best practices on content layout
• Draw the recruiter in with a short, snappy resume summary or objective
• In your work experience section, highlight your most relevant and best achievements rather than your restaurant duties
• Make your application personal and specific with a convincing cover letter

Suggested reading:

• 10+ Best Answers for Why Do You Want to Work Here?
• Why Should We Hire You - 10+ Best Answers
• 22+ Strengths and Weaknesses for Job Interviews [2024 Best Answers]

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• • Managed a team of 10 wait staff in a fast-paced environment, improving team efficiency by 30% through targeted training.
• • Led the redesign of the menu in collaboration with the head chef, resulting in a 25% increase in customer orders for featured dishes.
• • Implemented a new table management system that decreased customer wait times by 15%.
• • Negotiated with suppliers to reduce costs by 10%, positively impacting the restaurant's profitability.
• • Organized and executed multiple large-scale events, accommodating up to 200 guests, which boosted the restaurant's reputation in the local community.
• • Introduced a customer feedback system, leading to a 20% improvement in customer satisfaction scores.
• • Increased wine sales by 40% through effective upselling techniques and in-depth knowledge of the wine list.
• • Trained 5 new staff members, ensuring high service standards and consistency.
• • Collaborated with the kitchen team to streamline order processes, reducing order errors by 25%.
• • Developed a regular customer base, contributing to a 20% increase in repeat business.
• • Managed inventory and order supplies, reducing waste by 15%.
• • Provided excellent table service to guests, enhancing dining experience and satisfaction.
• • Assisted in hosting wine tasting events, leading to a 30% increase in wine club memberships.
• • Helped implement a new POS system, improving transaction efficiency by 20%.
• • Contributed ideas for menu updates based on customer feedback and seasonal availability.

10 Waitress Resume Examples & Guide for 2024

Your waitress resume must highlight excellent customer service skills. Show how you've consistently provided a welcoming and satisfying dining experience. Demonstrate your ability to multitask efficiently in a fast-paced environment. Detail your expertise in order management and payment processing to underscore your proficiency.

All resume examples in this guide

Waitress No Experience

Waitress Cashier

Bartender Waitress

Cocktail Waitress

Hostess Waitress

Bottle Service Waitress

Head Waitress

Resume guide.

Formatting Tips

Experience Section

Hard & Soft Skills

Education & Certifications

Summary & Objective

Additional Sections

Key Takeaways

By Experience

Starting a job as a waitress is an exciting opportunity, full of different challenges and rewards. It's a role that demands not just balancing a tray, but also patience, careful attention to small details, and great organization. This job is all about interacting with people, maintaining  a smile, and staying friendly, even when customers are unhappy.

To do well, you need to be good at multitasking and know the menu like the back of your hand , including any food allergies. You also need to know a lot about drinks, like different kinds of wines, and cocktails, as well as what food they go best with. Nevertheless, this is a job where you’ll never find yourself bored to death, as it always keeps you on your toes meeting new people and navigating dynamic situations.

If you're ready to tackle these challenges, let's dive into how to craft a memorable waitress resume that can land you a new job.

Find many more resume templates , each with easy-to-follow  tips and good ideas. So, in  this guide, you'll learn:

• Effective strategies for customizing a waitress resume that captures attention.
• Key resume sections for waitresses and tips on how to compose them.
• The importance of aligning your resume with the job description for greater impact.
• Methods to highlight your work experience that will engage recruiters.
• The most valued hard and soft skills to feature in your resume.

Interested in other food service jobs? Check out these resume examples for various positions.

• Waiter Resume
• Bartender Resume
• Busser Resume
• Hostess Resume
• Barista Resume
• Dishwasher Resume

How to format a waitress  resume

If you're an experienced waitress, using the reverse-chronological resume  format can greatly benefit you. This layout showcases your career growth and notable achievements in various restaurants or serving positions.

For those new to waitressing, a functional resume format  or a hybrid version  might be more advantageous. These formats emphasize your skills and strengths, focusing less on your job history.

Besides that, choosing an attractive resume design is crucial for standing out from other candidates. Our professionally designed resume templates  provide a modern and elegant appearance that captures attention immediately.

When preparing your waitress resume, consider these guidelines:

• Convert your resume to a PDF  to ensure the layout remains consistent across different devices.
• Clearly list your contact details , including your email, phone number, and current location.
• Maintain 1-inch margins  for a clean and easy-to-read  look.
• Select resume fonts  like Rubik, Volkhov, or Montserrat that keep the size between 10 and 12 points for readability and concise presentation.
• When choosing colors for your resume , select ones that are both professional and pleasant to look at. Blue is often recommended for its association with calmness.
• Making your resume compatible with Applicant Tracking Systems   (ATS) by including relevant keywords related to skills, education, and work experience is essential.

Sometimes you’ll want to go after a job that  requires more experience than you have. Instead of using a typical resume format, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout  might help you get invited for an interview as most other waitresses have boring resume designs.

If you're uncertain whether your resume shows your good memory, patience, and abilities in multitasking, use our free AI resume checker to help. It offers 16 evaluations and gives personalized tips to refine your resume.

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Formatting is crucial , but now let's turn our attention to the essential sections that must be included in a waitress's  resume.

The top sections on a waitress resume

• Summary or objective statement: This gives a quick overview of your career goals and why you're applying for a waitress job, showing your eagerness for the role.
• Relevant experience: Highlight your past jobs related specifically to waitressing, displaying your competency and expertise in the industry.
• Skills:  Listing down specific skills such as customer service, multitasking, and food safety knowledge proves your suitability and capacity for the role.
• Certifications: Including any food handling or alcohol service certifications shows that you meet fundamental industry requirements.
• References: References from previous employers can give recruiters an insight into your work ethic and performance, reinforcing your credibility.

Ensure your waitress resume is structured in a way that immediately shows recruiters you're the best choice for the role.

What recruiters want to see on your resume

• Customer service skills: Waitresses interact directly with customers. Excellent customer service skills are vital to ensure a positive experience for guests.
• Multi-tasking abilities: Waitresses often juggle multiple tasks at once. This skill shows that a candidate can handle the fast-paced nature of the job.
• Knowledge about food and beverages: Comprehensive knowledge about various food and beverages indicates the waitress's ability to explain the menu to customers and make recommendations.
• Experience in the food industry:  Past experience in similar roles suggests that the candidate has a clear understanding of industry standards and procedures.
• Physical stamina and speed: Waitressing can be physically demanding. Candidates with high physical stamina and speed can efficiently meet the demands of the role.

Attract recruiters with your waitress resume by presenting a clear work experience section  that demonstrates your value to their team.

How to write your waitress resume experience

A waitress aims to improve customer service, focusing on comfort, safety, and satisfaction. This enhances the dining experience for all guests. Highlight your own successes from past jobs, with examples of service improvements and the positive results they brought.

• • Promptly served food and beverages to guests, ensuring a satisfying dining experience.
• • Collaborated effectively with the restaurant team to maintain seamless service.
• • Addressed and fulfilled guests' requests to enhance their meal enjoyment.
• • Managed transactions for meal payments accurately and efficiently.

The example isn't good because:

• It's too broad and could fit many jobs, not just waitressing.
• It doesn't share any special achievements or results.
• It misses responsibilities unique to waitressing.

Now let's improve it a bit.

• • Served about 100 guests each shift, keeping everyone happy with fast and friendly service.
• • Assisted with training 5 new staff members, helping them to quickly meet the restaurant's service standards.
• • 95% of customers said they were happy with the service on feedback cards.
• • Took care of around 100 payments a day without any mistakes.
• • Learned the entire menu and specials, helping sell 10% more by giving good suggestions.

The second example is better because it:

• Demonstrates direct impact by efficiently serving a large number of guests, making achievements clear.
• Quantifies the positive effects on customer satisfaction through feedback scores.
• Shows leadership by training new staff well.
• Points out careful work with many daily payments without mistakes.
• Illustrates ease in mastering new menu offerings and enhancing sales.

Action verbs  (also known as power verbs) are great for describing your achievements and responsibilities. They highlight your skills and show you’re able to take responsibility. Use these gems to make your experience section shine!

Customizing your waitress resume also includes determining its length. A one-page resume  can be straightforward, while a two-page layout  allows a more comprehensive description of your customer service skills. Concentrate on what showcases your abilities most effectively.

In the following section, we'll discuss how to include numbers in your resume  to highlight your work as a waitress.

How to quantify impact on your resume

Based on our expert assessment, here's our advice:

• Include the number of tables served per shift.
• Record the number of shifts worked per week.
• Highlight if you have trained any new staff and the number of them.
• Indicate the number of menu items you were familiar with.
• Document any reductions you've contributed to in terms of service complaints or errors.

For every task you list, aim to add specific numbers and measurable outcomes to back up your work. This method effectively boosts your professional image and underlines your skills as a waitress.

How do I write a waitress resume with no work experience

If you're new to waitressing and don't have much work experience , show off your people skills and ability to handle busy situations.

For instance, look for jobs at local restaurants while studying. Working in a dining hall, a nearby café, or at catering events can teach you about serving customers, working with a team, and keeping up in a fast-paced  environment.

Now let's check some practical tips on how to boost your waitress resume.

• Objective statement : Write a few sentences about why you love working with people, any experience you have talking or working with others, and what you want to accomplish in this job. Make sure it shows you fit well with what the restaurant wants in its team.
• Skills: List the main skills you need for waitressing, like talking clearly, managing your time, and being friendly. Include skills from volunteering, classes, or other jobs that relate to helping customers.
• Education and certifications:  Share details about your high school and any college education, including your major or areas of interest, plus if you have any extra certifications like food safety that are useful for waitressing.
• Work experience: Mention jobs you've had where you used skills that would also help in waitressing, like being part of a team, fixing problems, and dealing with customers.

How to list your hard and soft skills on your resume

When putting together your resume for a waitress position, it's crucial to highlight both your soft and practical skills . Consider your strengths and compile a list of skills that will catch the eye of hiring managers.

Make sure your resume gets through Applicant Tracking Software by adding a section on hard  skills  that fits the job description  and your abilities.

Best hard skills for your waitress resume

• Point of Sale (POS) systems
• Cash register operation
• Food safety regulations
• Wine pairing
• Cocktail mixing techniques
• Table setting
• Order management systems
• Dietary restrictions awareness
• Event coordination
• Beverage preparation
• Reservation systems
• High volume dining
• Food running
• Coffee brewing machinery
• Payment processing
• Beer and wine knowledge

When tailoring your skills section  for a waitress position, carefully review the job listing and ensure your abilities match the requirements mentioned. If your memory is your strong side, put the focus on it. Showcase your ability to remember all ingredients and allergens in each dish. This skill is becoming more and more appreciated as special food diets become more commonplace.

Best soft skills for your waitress resume

• Excellent communication
• Multitasking
• Excellent customer service
• Time management
• Ability to work under pressure
• Positive attitude
• Problem-solving
• Active listening
• Ability to handle criticism
• Attention to detail
• Emotional intelligence
• Adaptability
• Strong people skills

After discussing the skills needed for excellent service as a waitress, let's dive into the education that supports these skills. This section will cover relevant degrees and certifications.

How to list your education and certifications on your resume

A high school diploma is sufficient for a waitress position. The key is to position it correctly on your resume.  Here's an example:

If you're an active university student, you might want to broaden the education section of your resume  in the following way:

On your waitress resume, mention when you expect to graduate  and your GPA  if it's over 3.5 .  This shows off your academic achievements.

If you hold a certain major and a minor , your majors should be mentioned first.

Adding extra certifications to your resume, like those in food safety or customer service, shows you're keen on learning more and getting better at your job as a waitress. Here are five good certifications for waitressing.

Best certifications for your waitress resume

• The Certified Professional - Food Safety by NEHA
• Food Allergy Awareness Certification
• Certified Restaurant Server
• Certified Food and Beverage Executive (CFBE)

Making every section of your resume clear is important, especially for waitresses, where a strong summary can grab the attention of hiring managers.

How to write your waitress resume summary or objective

Writing a good resume summary or objective for a waitress job means briefly showing your skills, experience, and what you bring to the job. Whether you use a summary or objective depends on your work history and goals. Here's how to approach each choice.

Resume summary

A resume summary  works best for waitresses with plenty of experience. It should highlight your key achievements, crucial skills, and how you can meet the restaurant's needs.

Resume objective

A resume objective  is a good fit for those new to waitressing. It focuses on your ambitions, key skills, and how you aim to grow and help the restaurant succeed.

Tips for writing your summary or objective:

• Be Concise: Keep it to a short 3-4 sentences that clearly outline your work history or career objectives.
• Customize: Tailor your summary or objective to the waitress position and restaurant you're applying to, showing how your skills and experience are a perfect match for their needs.
• Highlight achievements: Use specific examples and numbers to show your success in previous roles (e.g., "served up to 100 guests per shift with high customer satisfaction").
• Focus on relevant skills:  Emphasize skills that are key to waitressing, such as customer service, multitasking, and knowledge of food safety, especially if they're listed in the job description.

Taking the time to create a tailored and precise summary or objective can significantly boost your resume's impact, making a great first impression.

Additional sections for a waitress resume

To make your waitress resume stand out, choose one or two additional sections to help recruiters get a fuller picture of who you are, both as a person and as a professional:

• Passions: Share your hobbies and interests , like participating in culinary workshops or community service, to show a well-rounded personality.
• Language Skills : Mention any additional languages you speak and demonstrate your ability to communicate with a diverse clientele.
• R eferences : Add people from previous jobs, teachers, or community figures who can speak to your skill set, diligence, and character.
• Vol unteer  work : If applicable, talk about your volunteer work, especially if it involves serving food or working with people.

Key takeaways

• Choose a resume layout that sends the right message across and fits your current career situation.
• Be specific about your experience, accomplishments, and future goals in your summary or objective.
• Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience.
• Add all of the certifications that you have and match the job description.
• Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills .

Waitress resume examples

Explore additional waitress resume samples and guides and see what works for your level of experience or role.

The Busser role has evolved significantly within the hospitality industry. Here are some tips to enhance your resume for this job:

• Highlight your knowledge of cleanliness standards and practices. These standards govern the entire restaurant, and showcasing your familiarity with them is crucial.
• Emphasize your physical capabilities, such as strength and endurance. In this position, the ability to move quickly and lift heavy items is essential.
• Indicate your customer service skills. Do not just list them. Implement the “skill-action-results” pattern to illustrate how your skills enhanced the dining experience for patrons.

The Waitress Cashier role melds serving with cashiering tasks. To apply for this role:

• Highlight your hands-on experience with POS systems and cash handling. Demonstrate how your efficiency contributed to smoother operations.
• Show your ability to multitask and provide excellent customer service under pressure.
• Remember to convey your mathematical skills and attention to precision. These are vital for accurate transactions and balancing cash drawers.

As a Waiter, being a critical touchpoint for the customers is essential. When crafting your resume:

• Showcase your extensive menu knowledge. Discuss how you used this knowledge to upsell menu items and enhance the overall dining experience.
• Talk about your interpersonal skills. Detail how your skills have led to exceptional customer service experiences.
• Place an emphasis on your ability to handle high-pressure environments and constant customer interaction. Show how your patience and professionalism in dealing with difficult situations boosted the restaurant's reputation.

The Hostess Waitress role combines greater responsibilities. For a successful application:

• Show your experience and excellence in customer service, especially in greeting and seating guests.
• Highlight your organizational skills. Detail how these skills contributed to managing the waiting list and seating arrangement.
• Discuss your cleanliness and sanitation practices that you've executed for the waiting area and tables.

Just as the product manager role originated from software engineering, the Bottle Service Waitress job evolved from the hospitality industry. Here are a few tips to enhance your application for a Bottle Service Waitress position:

• Firstly, highlight your experiences in similar roles - restaurants, clubs or bars. Understanding different types of alcohol, knowing how to serve champagne, and having knowledge of bar equipment can all be beneficial.
• Feature your customer service skills prominently. If you've increased customer satisfaction or been commended for your service at previous roles, mention it in your resume.
• Don't just list your skills - explain how they have impacted your work. For example, instead of merely mentioning that you are detail-oriented, state how your attention to details ensured a high level of service.
• Lastly, highlight your multi-tasking and communication skills. Show how you managed multiple tables efficiently or how your communication skills helped resolve customer complaints. Follow the "SKILL - ACTION - RESULTS" pattern.

Despite not being as tech-centered as product management, the role of a Head Waitress can be similarly nuanced. The following tips should help increase your odds when applying for a Head Waitress position:

Understanding hospitality practices is crucial. Different restaurants subscribe to various service styles - fine dining, fast casual, pop-up, etc. You are likely to be asked about your experience dealing with different styles.

Highlight your leadership experience. As a Head Waitress, you will be expected to lead a team of servers. Emphasize any past leadership roles and how they have enabled you to successfully manage a team.

Prioritize service-centric experiences. Restaurants are businesses of service, and you must have provided exceptional service to thrive in this role. Highlight your achievements, such as “improved customer satisfaction through…” or “decreased customer complaints by…” in your applications.

Most importantly, don’t just say what you did— demonstrate how your actions led to positive outcomes.

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Waitress Resume Writing Guide, Skills Template and Examples

As a waitress, you are the face of the restaurant, and your resume is the face of your career. A well-crafted resume can mean the difference between landing that dream job and missing out on the opportunity altogether.

Your resume is not just a document that lists your work history and contact information; it is an advertisement for your skills, experience, and personality. A good resume showcases your ability to work in a fast-paced environment, your knowledge of customer service, and your professionalism.

It is important to remember that your resume is often the first impression that a hiring manager will have of you, so it needs to stand out. A well-crafted resume can help you secure the interview and give you the opportunity to showcase your skills in person.

In this article, we will explore the key elements of a well-crafted waitress resume, including the skills template and examples that will help you create an attention-grabbing and compelling document. By the end of this guide, you will have everything you need to create a resume that will help you stand out in the crowded restaurant industry. So, let’s get started!

Researching the Company and Position

One of the most important aspects of creating a strong waitress resume is conducting thorough research on the company and position you are applying for. By doing so, you can gain a better understanding of the company culture, values, and mission, which can help tailor your application to fit the job requirements and showcase your qualifications effectively.

Here are some steps you can take to conduct effective research on the company and position:

1. Review the Job Posting

Start by carefully reviewing the job posting, paying attention to the skills and qualifications required for the position, as well as any specific duties or responsibilities that are mentioned. This will help you tailor your resume to the specific job and position you are applying for.

2. Visit the Company Website

Visit the company website to learn more about the organization and its mission. Look for information about the company culture, values, and history, as well as any recent news or press releases. This will help you understand the company’s priorities and goals, and how you can contribute to their success.

3. Check Social Media

Check the company’s social media profiles, such as LinkedIn, Twitter, and Facebook, to gain additional insights into the company culture and values. You can also look at the profiles of current and former employees to get a better sense of what it’s like to work for the organization.

4. Use LinkedIn

Use LinkedIn to research the company and position further. Look for connections within the company and reach out to them for informational interviews or insights into the organization. This can help you gain a greater understanding of the company’s culture and what they’re looking for in an employee.

5. Read Reviews

Read reviews of the company on websites such as Glassdoor to gain additional insights into what it’s like to work for the organization. This can help you prepare for interviews and understand the company’s strengths and weaknesses.

By following these steps, you can conduct effective research on the company and position you are applying for, which can help you tailor your application to fit the job requirements and showcase your qualifications effectively. This can help you stand out from other applicants and increase your chances of landing the job.

Resume Formatting

As important as the content of your resume is its formatting. To make the best possible impact with potential employers, follow these tips for formatting your waitress resume:

Tips for formatting your resume for the best possible impact

Keep it concise: Your resume should be one page (two pages maximum). Stick to the most relevant information and cut anything unnecessary.

Use white space: This will make your resume easier to read and highlight your key information and achievements.

Include keywords: Incorporate industry-specific keywords to help your resume stand out and demonstrate your expertise.

Tailor it to the job: Customize your resume for each job you apply for to show employers that you meet their specific needs.

Best font types and sizes for waitress resumes

Your font choice can be as important as the content itself. Use a clear and easy-to-read font such as Arial, Calibri, or Helvetica. Avoid using fonts with fancy styles or sizes that are too small (less than 10pt) or too big (more than 12pt).

Use of bullet points

Bullet points are a great way to highlight key achievements and responsibilities. Use them to make your resume more readable and showcase your skills and accomplishments in a clear and concise manner. Remember to keep your bullet points short and sweet, focusing on quantifiable accomplishments wherever possible.

Key Skills to Include

When it comes to writing a waitress resume, highlighting your skills is essential. Employers want to know that you have the necessary experience and abilities to handle a fast-paced restaurant environment. Here are the essential skills to highlight on your waitress resume:

1. Communication Skills

As a waitress, you will be interacting with customers, taking orders, and communicating with the kitchen staff. You need to have excellent communication skills to convey customer requests accurately and ensure that orders are correct. Additionally, you must be able to communicate effectively with your colleagues to avoid any misunderstanding that may impact the customer experience.

2. Customer Service

Customer service is another critical skill for a waitress. Working in a fast-paced environment means having to deal with customers of different temperaments, including angry or unsatisfied ones. Your ability to effectively manage these customers and deliver top-notch customer service can make a significant impact on the customer’s experience and loyalty to the restaurant.

3. Multi-tasking

A busy restaurant can be overwhelming, with customers constantly coming in and multiple orders to manage simultaneously. You need to have excellent multi-tasking skills to prioritize your tasks and ensure you are meeting customers’ needs promptly. A good waitress knows how to balance multiple responsibilities and complete them without compromising the quality of service.

4. Time Management

Time is of the essence when it comes to Waitressing. You need to have excellent time management skills to keep up with the demand and keep the flow of service smooth. You must be able to stay organized and prioritize tasks for efficient service delivery to ensure customers do not have to wait too long for their orders or service.

Example of Relevant Skills for the Job

Here are few examples of relevant skills for the job:

• Proven track record of prioritizing tasks to ensure efficient and seamless service, resulting in a high rate of customer satisfaction.
• Have excellent communication skills that help me to communicate effectively with customers and colleagues, strengthening communication and building solid customer relationships.
• Demonstrable track record of successful problem-solving skills, which have been instrumental in resolving customer issues promptly and efficiently, ensuring that the customer leaves satisfied.
• Skilled at multitasking and performing various tasks simultaneously, making sure I remain focused on delivering a high level of service to customers.
• Strong stamina and ability to work for long hours in a fast-paced environment, making sure that customer service remains top-notch throughout.

Highlighting these essential skills on your waitress resume gives you an edge in the highly-competitive job market. Make sure you tailor your skills and experience to suit the job you are applying for. It’s also a good idea to use specific examples of how you used these skills in previous roles to land the job of your dreams as a successful waitress.

Waitress Resume Examples and Samples

When it comes to crafting a standout waitress resume, it can be helpful to have some inspiration to get you started. Here are a few examples of well-written waitress resumes that can help you develop your own:

Objective:  To obtain a waitress position at a high-volume restaurant where I can utilize my customer service skills and provide outstanding service to guests.

Experience:

Waitress, ABC Restaurant (2018-present): Provide exceptional service to patrons in a fast-paced environment, take orders, and ensure customer satisfaction.

Hostess, XYZ Restaurant (2016-2018): Greeted guests, managed waiting lists, and assisted servers.

• Excellent customer service skills
• Ability to work in a fast-paced environment
• Knowledge of food and beverage service
• Experience handling cash and credit card transactions

Objective:  To secure a waitress position at an upscale restaurant and provide patrons with a memorable dining experience.

Waitress, DEF Steakhouse (2019-present): Serve high-end cuisine to discerning guests, recommend wine pairings, and ensure guests feel welcomed and appreciated.

Waitress, GHI Cafe (2016-2019): Take orders, serve food and drinks, and maintain cleanliness of dining area.

• Upscale dining experience
• Wine knowledge and pairing
• Ability to work in a team environment
• Strong attention to detail

Objective:  To obtain a waitress position at a family-friendly restaurant where I can utilize my outgoing personality and love for working with children.

Waitress, JKL Diner (2018-present): Provide friendly service to families with children, take orders, and keep children entertained with coloring pages and games.

Waitress, MNO Grill (2016-2018): Greeted guests, took orders, and provided excellent customer service.

• Experience working with children
• Outgoing personality
• Ability to multitask
• Attention to detail

These waitress resume examples showcase various skills and experiences that can be tailored to fit different types of establishments. Whether you are looking for a job at an upscale restaurant, a family-friendly diner, or anything in between, these examples can serve as a starting point for developing your own eye-catching waitress resume.

Resume Summary or Objective Statement

When writing a waitress resume, it is essential to start with a clear and concise statement that summarizes your skills and qualifications. Typically, this is done by creating either a resume summary or an objective statement.

Differences between a summary and objective statement

A resume summary is a brief statement that highlights your most significant achievements, skills, and experience in the field of waitressing. It should be a snapshot of your career, conveying why you are the best candidate for the job. On the other hand, an objective statement is a more traditional approach that outlines what you hope to achieve in your career.

The main difference between the two is that a summary emphasizes your past accomplishments and how they relate to the job posting, while an objective statement focuses on what you want to achieve. Therefore, it is essential to choose the one that best suits your personal experience, the job posting, and your career goals.

When to use each one

Knowing when to use a summary or objective statement is crucial when crafting a waitress resume. Here are some situations that can help guide your decision:

Resume Summary

A resume summary is an excellent choice when:

• You have substantial experience working in the restaurant industry and want to highlight your achievements.
• You are applying for a job that explicitly requests a summary statement.
• You are changing careers, and want to emphasize how your transferable skills make you a strong candidate.

Objective Statement

An objective statement is an excellent choice when:

• You are just starting your waitress career and want to outline your goals and aspirations.
• You are applying for a job that requires little experience, and you want to relay your eagerness and willingness to learn.
• Your career trajectory has changed, and you want to emphasize your goals for this new career path.

Whether you use a resume summary or objective statement, it’s important to craft a strong opening statement that showcases your skills, experience, and career goals. A well-written statement can set you apart from other candidates and increase your chances of landing the job you want.

Work Experience

As an experienced waitress, your work experience section is the heart of your resume. You need to showcase your industry knowledge, skills, and achievements in this section to convince a potential employer that you are the perfect fit for the job.

Writing about your work experience as a waitress

When writing about your work experience as a waitress, start by mentioning the name of the restaurant, the duration of your employment, and your role. Your job responsibilities may include greeting customers, taking and serving their orders, handling cash, and even cleaning up tables. Ensure to mention the type of cuisine served or the specialty of the restaurant if relevant, as this shows that you are familiar with industry terms.

Showcasing your achievements in your previous roles

It’s also essential to showcase your achievements in your previous roles. For instance, mentioning how you increased sales through upselling or multi-tasking by handling several tables at once. If you’ve received recognition for your excellent customer service skills, like awards or tips from satisfied customers, don’t forget to mention this.

Using relevant waitress industry terms

Using relevant industry terms is essential to show your knowledge of the job. For instance, terms like POS (point of sale) system, FOH (front of house), BOH (back of house), and dishies (dishwashers) are widely used in the industry. Adding those relevant industry terms to your resume will give a clear idea to the employer that you know what you are talking about.

When writing your work experience section, be sure to quantify your accomplishments where possible. If you increased sales, what percentage was the boost? It helps to provide specific numbers to highlight your achievements better.

When writing the work experience section of your waitress resume, be sure to showcase your industry expertise, quantify your accomplishments, and use relevant waitress industry terms to stand out from the competition.

Education and Certifications

When it comes to crafting a waitress resume, the question of whether or not to include education and certifications can be a tricky one. However, in most cases, it is recommended to include these details as they can showcase your level of knowledge and expertise in your field.

If you possess a degree or relevant certifications, be sure to include them in your resume. This signals to potential employers that you take your profession seriously and have invested in your education to enhance your skills.

While a degree or certification may not be necessary to work as a waitress, some programs may provide coursework or practical experience in customer service, food safety, or hospitality management that could be useful for this position. Additionally, certifications like TIPS (Training for Intervention Procedures) or ServSafe can show employers that you have knowledge of alcohol service laws and food safety regulations.

When listing educational qualifications and certifications on your waitress resume, keep in mind that only relevant information should be included. If you have multiple degrees or certifications, consider selecting the ones that are most closely related to the position you’re seeking.

Including education and certifications on your waitress resume can be beneficial if they showcase your expertise and provide evidence of your commitment to your profession. Relevant qualifications like TIPS or ServSafe can demonstrate your knowledge of industry regulations and enhance your competitiveness in the job market.

Additional Sections to Enhance Your Resume

In addition to the standard resume sections, including a section on awards can help showcase your achievements and highlight your strengths as a waitress. This section should include any relevant awards or recognition you’ve received that demonstrate your exceptional customer service, work ethic, or any other valuable skills.

Another important section to consider adding is a list of your technical skills. As a waitress, this may include expertise in point-of-sale systems, knowledge of food safety protocols, proficiency in using handheld devices to input orders, and familiarity with different types of restaurant software. Including a comprehensive list of your technical skills can show potential employers how capable and prepared you are to handle the demands of the job.

When creating your resume, it’s important to tailor these additional sections to the specific job you’re applying for. Be sure to read the job description thoroughly and highlight any specific skills or requirements mentioned. By customizing your resume in this way, you’ll increase the chances of catching the employer’s attention and showing them that you’re the perfect candidate for the job.

Cover Letter Writing Guide

As a waitress, your cover letter is your chance to make a great first impression on potential employers. Here are some tips for writing a stand-out cover letter:

How to write a stand-out cover letter as a waitress:

• Address the hiring manager by name – this personal touch shows that you have done your research and are serious about the job.
• Start with a strong opening sentence that immediately grabs their attention and highlights your skills and experience.
• Use specific examples to showcase your skills and capabilities as a waitress. For example, highlight your ability to handle a busy and fast-paced environment, exceptional customer service skills, and expertise in menu descriptions and recommendations.
• Provide details about your availability, including any scheduling flexibility you may have.
• Finally, close the letter with a strong and confident conclusion that expresses your interest in the position and invites the hiring manager to contact you for an interview.

Example of a great cover letter:

Dear [Hiring Manager’s Name],

I was excited to come across the job posting for a waitress position at [Restaurant Name]. With [Number] years of experience in the hospitality industry, I am confident in my ability to excel in this role.

During my time as a waitress at [Previous Restaurant], I gained valuable experience in handling a fast-paced and high-pressure environment while providing exceptional customer service. I am skilled in menu descriptions and recommendations, as well as managing orders and ensuring prompt delivery to the table.

In addition to my experience, I am available to work flexible hours, including evenings and weekends, and am able to provide schedule flexibility as needed.

I am excited about the opportunity to bring my skills and experience to your team at [Restaurant Name], and am confident that I would be a great asset to your establishment. Thank you for considering my application.

Dos and Don’ts of Waitress Resume Writing

When writing a waitress resume, it is important to keep in mind some common mistakes to avoid. Here are a few dos and don’ts to consider:

Common Mistakes

Listing irrelevant information : Be sure to only include relevant information that showcases your skills and experience as a waitress. Avoid listing hobbies or interests that are not related to the job.

Using a generic resume : Tailor your resume to the specific job you are applying for. Each restaurant may have different needs and requirements, so make sure to highlight your skills and experience that are most relevant to that specific position.

Failing to highlight your skills : Make sure to emphasize your strengths as a waitress, such as your attention to detail, excellent customer service skills, and ability to work in a fast-paced environment.

Best Practices

To present your skills and experience effectively on your waitress resume, consider the following best practices:

Start with a strong objective statement : Include a brief statement at the beginning of your resume that highlights your experience and goals as a waitress.

Use bullet points : Organize your information using bullet points to make it easier for hiring managers to scan your resume. Use action verbs to start each bullet point and quantify your achievements when possible.

Include relevant keywords : Make sure to use relevant keywords throughout your resume that align with the job description. This can help your resume get noticed by automated screening systems.

Highlight your education and training : If you have completed any training or certification programs related to restaurant service or hospitality, be sure to highlight them on your resume.

By following these dos and don’ts and best practices, you can create a strong waitress resume that showcases your skills and experience in the best possible light.

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3 Waiter Resume Examples to Land Your Next Job in 2024

Waiter Resume

Formal waiter resume, elegant waiter resume.

• Waiter Resume Writing 101

You take orders and make any amendments with speed and accuracy. You fulfill food and drink orders ASAP, process payments, and tidy each table in between guest parties.

But which resume template allows you to best present your versatility, endurance, and customer service skills? What are recruiters looking for that will show them why you should be their new waiter?

Don’t worry, we’ve got this. After helping people in the food industry for years, we’ve developed three waiter resume examples and a cover letter ai generator to assist you on your journey to success!

or download as PDF

Related resume examples

• Bartender waitress
• Beginner waitress
• Cocktail waitress
• Waitress hostess

What Matters Most: Your Skills & Work History

Your job skills are like the “appetizer” of your resume, giving recruiters a quick taste of what you’re capable of. Pique their appetite for more information about your readiness for the job by basing your skills list on the job description .

Don’t pitch your fine dining experiences too much if you’re applying to work at a small fried food place! Make sure your focus matches the restaurant’s by studying the job description .

Your skills should be as exclusive to the waiter role as possible. That means listing abilities like “guest greeting” instead of “customer service.” Recruiters should be able to review your skills list and immediately know your profession (and your niche within it).

9 most popular waiter skills

• Guest Greeting
• Table Layout
• Wine Pairings
• Reservations
• Restaurant365

Sample waiter work experience bullet points

That’s a nice-looking skills list! But recruiters are hungry for how you’ve applied your abilities in a restaurant, bar, or catered event setting. How do your skills from your previous cashier job translate to your ability to service diners as a waiter?

Work experiences take your skills and put them in context to give a more accurate overview of your capabilities. Make sure you share your best success stories. Every bullet point should nail why you’re a good fit for this job .

And don’t forget metrics! Quantifiable data is the “missing ingredient” on a lot of resumes, so don’t leave ratings, percentages, or other data out of yours.

Here are a few samples:

• Collaborated effectively with kitchen staff and fellow waitstaff, leading to a 21% reduction in order-to-table delivery time
• Participated in Typsy staff training sessions, leading to an improvement in menu knowledge accuracy and an enhanced ability to answer customer queries, earning a personal feedback rating of 4.8/5 stars
• Achieved an average table turnover rate of 12 minutes by leveraging Marketman, leading to a 22% decrease in wait times for customers
• Operated dishwasher machinery and achieved an average of 99% cleanliness and quality of washed items

Top 5 Tips for Your Waiter Resume

• We know we mentioned this earlier, but it’s worth remembering. Even if previous jobs you’ve worked were unrelated to waiting tables, they still build your credibility if they gained you skills that you use as a waiter.
• Not to boast, but we think our resume templates are pretty good! Try each one and see which looks best with your arrangement of qualifications. Everyone’s balance of restaurant experiences and digital payment skills is different, so pick the template that highlights your best selling points.
• No matter how great your waiter experiences are, they probably won’t be read if they’re on page two! Recruiters only have a few seconds for you to wow them, so play around with different sections until everything is streamlined and fits nicely on one page.
• If you’ve struggled to pare down your resume to the appropriate length, keep your cover letter in mind. Any experience points that make your resume bulky could be perfect for a cover letter that’ll complement your resume and help land you the job!
• It might sound boring, but you should read the job description several times and visit the organization’s website! Your waiter resume will come across as way more well-informed, and your dedication to the role will already be established.

That’s a pretty cool idea, but ensure you keep color use to a minimum. You don’t want to visually distract recruiters from the qualifying information that makes you a uniquely good fit as their next waiter. Keep fonts sleek and simple, too!

All of them, as long as they relate to the job role, like OSHA or a Food Service Management Certificate. These extra credentials will set you apart and fit nicely alongside your education or skills section on your resume.

If you aren’t new to waiting tables, you probably have little to gain from an objective statement . Your experiences might speak strongly enough for themselves. But you might want to utilize an objective if you’re new or a resume summary if your work history is extensive!

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Waiter Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the waiter job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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• Answer to guests queries and to refer any complain / suggestion to Outlet Manager or his Assistants
• Perform any other duties as assigned by the Management
• Manage an efficiently operated shift that is in accordance with the agreed standards and regulations
• Manages setup for the restaurant in line with brand standards
• Demonstrate trust, support and respect towards team members in day-to-day work activities
• Helps manage stocks and inventories
• Assisting guests regarding menu items in an informative and helpful way
• Checks with Manager for assigned box seat stations, opening side work, and closing side work duties
• Works with staff of other departments to perform job duties during special events and functions
• Stay off your cell phone unless you are using it for work, have prior approval from management, or are on your 30 minute meal break
• TEAMWORK! Be flexible every day and ensure you are working with other staff members to achieve guest satisfaction and operational success
• Works wiith team membersf of other departments to perform job duties during special events and functions
• Actively participate in training and development programs and maximize opportunities for self-development
• Assist other staff members with a positive attitude when you are not busy or when asked to help by management / supervisors
• Checks with Manager for assigned dining room station, opening side work, and closing side work duties
• Completion of any task requested by a supervisor or member of the ARAMARK management team
• Perform all job duties in a safe manner and follow all company safety policies and procedures
• Completion of any task requested by a supervisor or member of the Aramark management team
• Cross-training and work as a catering server
• Involves working with chemicals, heated equipment, steam and at other risk conditions
• Performs all other duties as assigned
• Highly responsible & reliable
• Appointment is subject to completion of a favorable background checks/investigation to determine suitability for this position
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Excellent communication and organizational skills
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Food Handler's License or able to obtained within 90 days of employment
• Good communication skills
• Ability to work in a rotating shift and dynamic environment
• Excellent grooming standards

15 Waiter resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, waiter / waitress resume examples & samples.

• Knows the method of preparation, primary ingredients, portion sizes, serving temperatures, quality standards, appearance and texture, taste, garnish and presentation for all menu items and daily specials
• Ensures that server station is prepared with proper china, glassware, silver and linen
• Responsible for taking food and beverage orders and utilizes the Point of Sale system as a communication vehicle when entering guest orders
• Fires orders timely, as needed, while communicating special requests via the Point of Sales System
• Places plates correctly in front of guests while describing all items delivered to the table, mentioning item, sauce and garnish
• Advises guest of hot plates and share plates
• Knows table numbers, seat positions and station numbers
• Communicates clearly with the guests and all other employees
• Continually cleans and maintains tables and station in a neat and orderly manner
• Participates in the daily pre-shift meetings
• Relays all information, guest and/or staff accidents, complaints, comments or compliments to the manager on duty
• Reports to manager on duty when arriving, prior to taking breaks and before leaving
• Checks schedule for changes and is also aware of all posted memos
• Complies with 20th Century Fox safety, health, and general policies and procedures
• Completes all assigned side work as required, prior, during and after shift
• Works with food and beverage staff to help clear and set tables, stock service areas as needed, maintaining clean equipment and materials
• Assumes a pleasant, courteous, and helpful attitude towards all guests and fellow team members; constantly strives to provide friendly efficient service
• Can sign-up to work special events
• Must be able to work as a team with entire floor staff and kitchen staff to ensure timely and efficient service
• Must possess speed, accuracy, attention to detail, courtesy and anticipation of guests needs
• Possess physical strength to hand carry plates; Work involves some pulling, pushing and lifting
• Ability to work in high pressure environment
• Have good communication skills both written and verbal English
• Three years prior hotel/restaurant experience, preferably in first class operation preferred
• Detailed knowledge of food and beverage
• 20th Century Fox Film is one of the world's largest producers and distributors of motion pictures. 20th Century Fox Film produces, acquires and distributes motion pictures throughout the world. These motion pictures are produced or acquired by the following units of 20th Century Fox Film: Twentieth Century Fox, Fox 2000 Pictures, Fox Searchlight Pictures, Fox International Productions, and Twentieth Century Fox Animation

Junior Waiter & Waitress Resume Examples & Samples

• Provides assistance to the assigned waiter, waitress in setting up tables, linen, glassware, silverware and china as well as presents food and beverage menus to passengers
• Ensures that the assigned work station is clean and sanitized accordingly
• Good interpersonal skills, positive attitude and willingness to learn
• Minimum two years experience in a high volume food operation establishment
• Excellent communication skills and good command of the English language, knowledge of additional languages is a plus
• Ability to work in a multicultural environment

Waiter Resume Examples & Samples

• Sets and cleans dining table ensuring standards are met
• Serves food and beverages to guests according to established service standard
• Establishes rapport with the guests through efficient courteous manner
• Ensures that personal grooming and state of uniform is up to required standard
• Being attentive to guests and anticipating their needs
• Speaks good English language and Arabic is advantage
• Previous Food & Beverage service experience
• Excellent English communication skills
• Chinese, Arabic and European Language Speakers are encouraged to apply
• Follow all Lapita Autograph policies and procedures
• Comply with “clean as you go” policy
• Practice safe work habits at all times
• Report to work on time and in a neat, clean and pressed uniform including name badge, Daily Basics card, pen, pad, bottle opener, lighter and pieces of cork
• Follow self cashiering procedures
• Report problems immediately to a supervisor
• Set up the restaurant efficiently and accurately, including the tables, bar and anti-pasta/fish counter
• Actively participate in daily stand up briefings and taste panels
• Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards, and ensure these are followed
• Handle an assigned station, and leave the floor only after permission from a supervisor
• Take and serve guest orders promptly and according to Brand Standards, sequence of service, and sales dialogue
• Be aware of any 86 items
• Always offer a choice of sparkling or still water
• Check back after two bites of the main course
• Crumb the table after main course or when necessary
• Change the ashtray after two butts and after putting dishes on the table
• Offer a refill when a third of the drink is left
• Clear empty glasses and dishes as necessary
• Serve all beverages in accordance with Brand Standards and Use Records
• Answer any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients, preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items
• Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct
• Operate the MICROS and Respak system accurately
• Ensure accurate and informative punching of orders
• Have any voids or adjustments initialed by a supervisor
• Enter and update the Respak system accurately, without adding unnecessary profiles
• Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean, stain free and accurate, with special attention to detail
• Side stations must be clean and organized at all times
• Do all necessary set-up and side work as assigned
• Each associate is expected to carry out, within their capabilities, all reasonable requests by management. This may involve working in or moving to another Food & Beverage outlet

Rooms Service Waiter Resume Examples & Samples

• At least 1 years of related work experience
• Minimum lifting 20 lbs
• Ability to verbally communicate effectively with guests and co-workers
• Pushing, pulling, bending, stooping, upward reaching
• Exposure to cleaning chemicals
• Prolonged periods of standing and/or walking
• Set up orders and deliver to rooms
• Correctly use the Point of Sales equipment and follow procedures
• Complete all daily and weekly-assigned side work
• Check corridors and retrieve trays when returning from taking orders
• Clean and break down trays in dish area
• Each associate is expected to carry out, within their capabilities, all reasonable requests by management

Conference & Banqueting Waiter / Waitress Resume Examples & Samples

• Explain to guests as requested the menu, major ingredients and preparation methods for each item to be served
• Maintain cleanliness standards during service
• Assist in setting up and/or breaking down banquet spaces or other special food service tables, stations and equipment, as needed

MI ME Waiter Resume Examples & Samples

• As a Waiter at St Pancras, you are responsible for delivering five star food & beverage service
• Our guests visit us with expectations of attentive yet relaxed service where your personality and professionalism are delivered in equal measures
• The reality of your role and the responsibility you hold is that you can either make or break a guest experience depending on the service you provide
• Product knowledge, menu knowledge and the right amount experience are absolutely essential for you to be successful in your role
• Previous experience in a fast past environment
• Previous experience as an Food and Beverage Associate is desirable
• As a Waiter at St Pancras, you are responsible for delivering five star food & beverage service. Our guests visit us with expectations of attentive yet relaxed service where your personality and professionalism are delivered in equal measures
• The reality of your role and the responsibility you hold is that you can either make or break a guest experience depending on the service you provide. Product knowledge, menu knowledge and the right amount experience are absolutely essential for you to be successful in your role
• We’re in the business of going above and beyond to create memorable moments for our guests and your role is key in executing this with every guest interaction
• Demonstrable skills in Hospitality
• A strong knowledge of lifestyle and luxury hotel standards is desirable
• Bachelor's degree in Hospitality Management
• Minimum two years' work experience in hotel operations
• Knowledge of any other international languages(s) will be an advantage and fluent English language is a must

Casual Waiter / Waitress Resume Examples & Samples

• Clean and polish materials and equipment such as glass, china and silverware. Arrange function rooms and set tables to required specifications
• Present menus and taking customer orders when necessary. Observe guests in order to anticipate their needs and fulfil any additional requests
• Assess and monitor guest satisfaction throughout their meal. Attend to guest complaint's and requests and refer these to the Head Waiter where appropriate
• Clear and clean up at conclusion of function and return all equipment and materials used to appropriate storage areas

Casual Waiter / ess The Montagu Resume Examples & Samples

• Setting up the restaurant
• Serving food and wines
• Providing a personalized experience in order to make their stay special
• Opening and closing of the Regency Club Lounge
• Replenishing the Breakfast buffet and Canapes
• Serving drinks
• Clearing tables
• Caring for our guests and creating memorable experiences
• Knowledge of all food and beverage items in the menu
• To assisting guests during their stay and handling guest complaints
• Provide all required information about the Hotel, available services and facilities
• We are looking for a candidate with a minimum of 1 year work experience in a hotel or large restaurant with good standards
• Good customer service, communications and interpersonal skills should be your strength
• Proficiency in English is important, Dutch preferred
• Please note that you have to be authorized to work in the Netherlands in order to be considered for this role
• To assist guests regarding menu items in an informative and helpful way
• To follow outlet policies, procedures and service standards
• To have full knowledge of beverage lists and promotions
• To have full knowledge of all menu items, garnishes, contents and preparation methods
• To follow all safety and sanitation policies when handling food and beverage
• Previous point of sale system experience an asset, but not required
• Must be Seychellois

Addison Back Waiter Resume Examples & Samples

• Ensure all mis en place are setup and ready for service according to Addison SOP. Assist service colleagues in completing pre-shift mis en place including polishing all silverware, stemware, and additional side duties as outlined in the pre-shift duties list
• Deliver a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations
• It is the Backwaiter's position to assist the Captain in upholding these standards and see them through time after time. The backwaiter is the second level in guest contact should the Captain be unavailable
• Assist service colleagues in breakdown and clean-up of service areas; i.e. all linens prepared for pick-up and delivery to laundry, all ice buckets placed in appropriate places, tables reset for entire dining room
• Regular attendance is essential to the successful performance of this position. Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Backwaiter's are expected to be full-time employees who may work up to 40+ hours per week on an average
• Industry level standard knowledge of Food and Beverage, including all aspects of service and food preparation is a prerequisite for employment as a backwaiter at Addison. Backwaiter's should have a base knowledge of french cooking techniques as well as a moderate understanding of spirits and wine and should be able to understand and follow the by the glass selections should their services in selection be required
• Industry level standard knowledge of Food and Beverage, including all aspects of service and food preparation is a prerequisite for employment as a backwaiter at Addison
• Backwaiter's should have a base knowledge of French cooking techniques as well as a moderate understanding of spirits and wine and should be able to understand and follow the by the glass selections should their services in selection be required
• Must be able to read and write to facilitate the communication process
• Requires exceptional communication skills, both verbal and written
• Must possess basic computer skills
• Knowledge of Restaurant operations, its services, and facilities
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA
• Must be able to exert well-paced ability in limited space
• Must be able to bend, stoop, squat and stretch to fulfill daily tasks
• Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception
• Requires manual dexterity to use all equipment including silverware, stemware and computers
• Must have finger dexterity to be able to operate office equipment such as computers and printers
• High school or equivalent education required
• To possess a pleasant personality and good manners so that he/she is presentable when conversing with patrons/residents and commands respect when dealing with colleagues
• To check on the outlet set up. To ensure that the tables set up are set according to the standard or instructed by the Manager
• To greet all patrons warmly upon arrival at the door and escort them to the table
• To be responsible for picking up and serving of food and beverage orders. Food and beverage must be served promptly to the guest once it is ready, so that it arrives at the patron’s table at the correct temperature
• To ensure all beverages and snacks are served according to the service standard
• To thank all patrons for patronizing the outlet upon their departure
• To clear and tidy up tables after the departure of the patrons as quickly as possible. To clear all soiled plates, glasses, and silverwares to stewarding area
• To assist the station captain in his/her overall duties
• To know the individual patron’s names and try to remember their preferences to extend a personalized service
• To always ensure that the mise en place on every side station is at par stock level
• To send operating equipment for cleaning or burnishing once a week
• To send linen for exchange (time stated by linen room), ensure that all linen are clean at all times and that the correct amount are being collected
• To clean and set up the coffee machine mise en place and ensure that sufficient stock is insufficient
• To collect food and beverage supply requisition. To ensure that the stock is collected as per requisition. All pink copies are to be submitted to the Captain in-charge for monthly stock
• To have complete knowledge on the food, beverage, service available and preparation methods
• To be aware of Raffles Hotel standards and policies
• To be aware of the procedure concerning hotel fire & life safety/emergency procedures
• To apply the necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• To relay any customer complaints to manager
• To report for duty on time wearing clean and complete uniform at all times
• To maintain a high standard of personal appearance and hygiene at all times
• To attend daily briefing and training classes
• To maintain good working relationships with his/her colleagues and all other departments
• To provide courteous and professional service at all times
• To carry out any other reasonable duties and responsibilities as assigned
• Additional improvement programs in Food & Beverage an advantage
• At least 1 year relevant experience in a similar capacity an advantage
• Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant
• Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant
• Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
• Maintain complete knowledge and comply with all departmental policies/service procedures
• Maintain complete knowledge of P.O.S. and manual systems
• Complete opening side duties as assigned
• Experience: Minimum three years’ experience as a fine dining Waiter
• General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data
• Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell restaurant menu items, beverages and wines; ability to access and input information into P.O.S. system; ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage guests; ability to endure abundant physical movements throughout the work areas
• Physical Requirements: Must be able to exert physical effort in transporting 40 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding
• Licenses & Certifications: Minimum 21 years of age to serve alcohol
• Provides a friendly and personalised welcome for guests and is constantly attentive to their needs
• Promotes the point of sale and services to customers
• Establishes good relations with guests
• Knows all the restaurant and menu products
• Ensures equipment remains in good condition
• Applies the procedures for opening and closing a point
• Is familiar with all the hotel's services, informs guests and encourages use
• Increases bar revenue through additional sales techniques
• Is responsible for the restaurants cash holdings and scrupulously respects cash management rules
• Greets guests and presents them with the menu
• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guest and also try to upsell
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system
• Obtaining revenues, issuing receipts, accepting payments, returning the change
• Performing basic cleaning tasks as needed or directed by supervisor
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc
• Communicate to the guest and provide assistance with their queries
• Coordinate with the, kitchen staff, bar staff to ensure smooth operation and guest satisfaction
• Server food and beverage to the guest as per the course of order
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
• Reserve a warm and personalized to the customer in the spirit of service brand
• Offering attentive service and customized constraints
• Is attentive to customer feedback and monitors
• Establish a good relationship with the client, advise and loyalty
• Knows perfectly the specific ibis Styles and showcases the offers of the brand and its hotel
• Reporting line - Restaurant Supervisor
• Welcomes guests and provides a high standard of restaurant service
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour
• Provides a friendly and personalised welcome for guests
• Offers an attentive service to guests, adapting to any constraints
• Promotes the F&B offer
• Promotes the Novotel way of being
• Conveys the image of the hotel

Back Waiter Resume Examples & Samples

• Proactively supports the restaurant team by clearing tableware, napkins and refuse from tables
• Ensure restaurant cleanliness by wiping down tables and chairs, and clears debris from floor and surrounding area
• Deliver prompt service by resetting tables in a timely matter
• Knowledge. Familiarity of restaurant terminology and food service techniques preferred
• Reports to property on time and in proper uniform
• Maintains full knowledge of menu items and specials
• Rings all food and beverage items into the Micros computer accurately at all times
• Participates in proper sanitation and food handling procedures
• Maintains full knowledge of service standards
• Must be T.I.P’s certified and follow all rules and guidelines set forth for ensuring responsible beverage service
• Position requires a strong customer service focus, strong communication skills, positive attitude and exceptional time management
• Converses with guests, makes suggestions, and answers questions regarding food and beverages constantly
• Responsible for cash out and till reporting, with accuracy, at the end of each shift
• Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
• Ability to comprehend and communicate in fluent English
• Ability to move quickly while balancing large and small trays of food and drinks to and from service areas
• Setting up the Bar and Terrace
• Welcoming guests and taking drink and food orders
• Providing a personalised experience in order to make their stay special
• Handling guests feedback in a prompt and efficient manner
• Use every possible opportunity to gain knowledge in all areas of bar supervision
• Ensure all tables receive their drinks and food as requested
• Ability to listen and respond to demanding Guest needs

Waiter / Waiteress Resume Examples & Samples

• Provide professional and current knowledge of F&B to guests
• Recommend F&B to accompany relevant dishes to patrons
• Describe and up-sell F&B to provide excellent customer experience
• Ensure accurate billing
• Attend training provided by the hotel
• Previous experience in a customer service role in the hotel/leisure/retail sector
• Experience as F&B waiter/ess

Waiter / Less Resume Examples & Samples

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Previous food hygiene experience
• Electronic ordering systems experience
• Experience in a similar position within a 5 star hotel or resort environment

Waiter / ess Breakfast Resume Examples & Samples

• Ensure knowledge of buffet and all products
• Practise Waldorf Astoria Grooming standards including uniform dress code, cleanliness and personal hygiene
• Successfully completed vocational training
• Ability to speak German and English fluently
• Previous experience of cash handling
• Offering world-class spas

Station Waiter / ess Resume Examples & Samples

• Reached a total of 29 million Hilton HHonors® members with 2.5 million members joining in 2010 alone
• One of the largest hospitality companies in the U.S. by number of rooms
• Developing one of the largest pipelines in our history and in the industry --- with a special commitment to global expansion
• First major hospitality company to require sustainability measurement as a brand standard

Station Waiter Resume Examples & Samples

• Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Numerous landmark hotels around the world
• More hotels in constructionOffering world-class spasGorgeous golfing destinations

Si Chuan Court Waiter / Waitress Resume Examples & Samples

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Comply with hotel security, fire regulations and all health and safety legislation
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Experience in Food & Beverage department and/or industry
• Knowledge of Food Hygiene Regulations

Recruitment Open Day-waiter / Waitress Resume Examples & Samples

• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Commitment to delivering high levels of customer service
• Previous Food & Beverage and/or industry experience
• Experience with cash handling
• More than 500 locations and nearly 200,000 rooms across six continents
• Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest roomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-class resorts and more nearly 200 full-service spasHarris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011Number one C3global brand awareness in the hospitality industry

Head Waiter Resume Examples & Samples

• Thorough knowledge of restaurant operations and preparation techniques
• Knowledge of beverage operations and wines
• Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems

Food & Beverage Waiter / Waitress Resume Examples & Samples

• Using every possible opportunity to gain knowledge in all areas of F&B
• Ensuring all tables receive their drinks and food as requested
• Maintaining cleanliness of all equipment used during shifts
• Showing complete awareness of all drink and food menus and readiness to explain and recommend food and drink contents
• Comply with Company Health & Safety and Fire Regulations and procedures
• Taking care of guests from their arrival to their departure from the outlet in accordance with the standards
• Maintaining a high standard of personal appearance and manner at all times
• Full knowledge of all food menus, bar menus, wine lists and any other promotions which are in place
• Relevant experience in the hospitality industry

Roots Waiter / Waitress Resume Examples & Samples

• Maintaining cleanliness of the restaurant and considering Health, Safety and Hygiene standards at all times
• Responsible for cleanliness, tidiness and maintaining the standards of service
• Ensuring that the restaurant/bar/café/room-service/banqueting is always ready for the next shift and that whatever has not been done is communicated to the supervisor
• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding guest needs
• Accountable and flexible
• Ability to speak/write/read Dutch and English fluently
• Receive and post all food and beverage checks into the hotel computer system
• Process, efficiently, all customer accounts and total daily revenues
• Demonstrated experience with food and beverage revenue systems
• Ability to read and deliver reports
• Strong interpersonal skills and the enthusiasm and self-motivation to be part of a winning team

Executive Floor Waiter / Waitress Resume Examples & Samples

• Process accurately check-ins and check-out
• Calm, efficient and organised
• Excellent personal presentation and communication skills

Casual Breakfast Waiter / Waitress Resume Examples & Samples

• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions
• Food & Beverage and/or industry experience
• More than 250 properties in countries throughout the worldMore than 230 million cookies have been served, and still baking!Hotel chain continues to grow rapidlyFeatures the signature Sweet Dreamsâ„¢ Sleep Experience

Bar Waiter / Waitress Resume Examples & Samples

• Ensure a consistent and convincing standard of service and maintain all the service standards (Brand Service Standards) and Hilton Policies
• Is responsible for ensuring that the service sequence runs as defined by the F&B Manager
• Masters the basic knowledge of cocktails and spirits
• Active promotion of in-house sales by optimal knowledge of all the services of the hotel and the opening times and promotions of all F & B outlets
• Constant promotion of additional sales
• Handle guest complaints, follow them up and report to the F&B Supervisor or F&B Manager
• Active contribution to service
• Is responsible for cleanliness, tidiness and maintaining the standards of service
• Fill in the store requests and fill in properly the breakages list
• The correct ordering of all goods required, and their storage under clean and correct conditions
• Participate in the daily briefings
• Take over from the previous shift and obtain all relevant information at the start of the shift as regards volume of business, VIP guests, tasks to be clarified and completed and special events
• Know how to use the Micros cash system. Draw up invoices at the end of the working day. Correct booking and cashing up if necessary for all services provided. Booking of all transactions
• Experience in making cocktails
• “Sociale Hygiene” is required
• To perform all tasks as defined in the Barista Job Description
• Maintain quality of espresso by accurately measuring grind and dose
• What benefits will I receive?

Banqueting Waiter / ess Resume Examples & Samples

• Ensure all guests receive their food and beverage orders as requested
• Set-up of all meeting rooms according to standards in a timely and efficient manner
• Follow the brand standards
• Assist other departments/ outlets wherever necessary and maintain good working relationships
• Previous Banqueting/ F&B experience in 4-5 star hotel or high quality restaurant
• Positive working attitude
• Committed to delivering high levels of customer service and eye for detail
• Ability to work on your own and in a team
• Fluent in the English language
• Excellent grooming
• Flexibility to work morning, afternoon, evening and night shifts in case required
• Fluent Dutch speaking and writing
• Knowledge of food hygiene regulations

Banqueting Waiter Resume Examples & Samples

• Comply with hotel security, fire regulations and all health and safety reglislation
• Ensure mise-en-place is well stocked at all stations
• Basic knowledge of food and beverage products
• Ability to work under pressure and deal with stressful situations
• Relevant educational background

Cater Waiter Resume Examples & Samples

• Responsible for set-up and breakdown of all items transferred into and out of designated locations
• Follow chain of command
• Assist Catering Manager/Supervisor in all duties as directed
• Follow all policies and procedures according to Aramark standard operating procedures
• Service customers in a quick and professional manner
• Accurately inventory and record all product (in or out )
• Dependable and timely attendance record
• Ability to build relationships with guests and coworker
• Exhibit and practice the highest level of guest service skills
• Ambitious and willing to accept change, new procedures, and constructive comments
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
• Demonstrates consistent professionalism in the execution of daily assignments
• Knowledge of how to set up and break down both a buffet and seated meal function
• Must be able to lift, but not limited to, 50 pounds
• Must be able to stand for long periods of time

Waiter / ess Resume Examples & Samples

• Willingness to work during early and late shifts, weekends and holidays
• Own transportation to come to the hotel during irregular working hours, weekends and holidays, because public transportation is not sufficient
• Speak Dutch & English fluently
• Manage an efficiently operated outlets shift that is in accordance with the agreed standards and regulations
• Use every possible opportunity to gain knowledge in all areas of outlets supervision
• Maintain cleanliness of the outlets and stores to Health, Safety and Hygiene standards at all times
• Demonstrate a perfect knowledge of all menus served in the outlets, how beverages are prepared and presented, and how personnel are trained to possess this knowledge and the application of it
• Meet or exceed the monthly profit margin target

Event Operations Waiter Resume Examples & Samples

• Set-up and service of banquet parties and conference and events
• Meet or exceed the monthly drink profit margin target

Waiter / Waitress Half Moon Lounge Resume Examples & Samples

• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Excellent leadership, interpersonal and communication skills
• Previous experience in similar role
• Greet guests immediately as they arrive at their tables
• Carry service tray in order to deliver and serve food and beverages to table
• Work with kitchen staff to coordinate and collect orders efficiently
• Must be able to work with diverse populations in a supportive and positive manner
• May be required to prepare banquet facilities by setting up and breaking down chairs, tables, buffets, center pieces
• Report to work on time and in complete uniform
• Should be able to work all department shifts
• Previous restaurant and food service experience
• Outgoing personality and friendly manner
• Must meet state age requirements to serve alcohol
• Must be fluent in the English language both spoken and written – able to read & interpret documents such as safety rules, ARAMARK Alcohol Regulations, operating and maintenance instructions and procedure manuals
• To monitor operating supplies and reduce spoilage and wastage
• To assist guests during their stay and handling guest complaints
• Perform the opening and closing procedures established for the place of work as assigned

Lead Waiter / Waitress Resume Examples & Samples

• Serve meals and beverages in accordance with catering protocol and banquet sheets
• Clean all functions areas upon completion
• Must Maintain a professional appearance
• Ability to understand and follow directions from the Manager/Director
• Ability to walk or stand for extended time periods, up to 6 hours
• Ability to move in and out of catering vehicles and transport event equipment and food product in a safe manner
• Cross-training and work in other dining locations on campus as needed
• Supervises the staff and sanitation of facilities of the locations
• Excellent Customer Service Skills and ability to work in a team environment
• TIPS Certified
• Provide guest F & B services in a sequenced manner
• Fluent in operation of MICROS POS system
• Opera know-how
• Ability to work on split shifts
• To greet arriving guests in a courteous and welcoming manner, seating them according to their preference for a smoking or non-smoking area
• To present guests with the Bar menu, advising on availability and taking orders accurately & repeat the order as per FS standard
• To serve orders in a professional manner, returning to ensure guest satisfaction or additional requirements once during the service
• To monitor all guests in the Lounge, Bar & Terrace being vigilant for any indication that guests require assistance
• To clear tables as they empty, maintaining a high standard of cleanliness
• To maintain a high standard of personal cleanliness and hygiene at all times
• To ensure accurate charge posting and billing procedures through Micros
• To assist in general mise-en-place for service
• To conduct routine cleaning in and around the service area
• To assist in the preparation of food and beverage items in the service area, when so directed
• To collect stores when requested to do so
• To comply with reasonable instructions from the Bar Manager and Food and Beverage Bar Supervisor
• To assist in the Restaurant when requested to do so, as volumes permit
• To participate in departmental communication meetings
• To perform other duties outside the normal daily/weekly routine, but within the overall scope of the position
• To follow all hotel policies as instructed
• To be honest, sober and a good timekeeper at all times
• To always use guests name whenever possible
• To have a thorough knowledge of fire or emergency evacuation
• To assist and try to accommodate any clients requests
• To follow the standards and policies of Four Seasons Hotels, at all times
• Manage an efficiently operated outlet shift that is in accordance with the agreed standards and regulations
• Maintain cleanliness of the restaurant, bar and stores to Health, Safety and Hygiene standards at all times
• Ensure that all before/after service mise en place is completed to the correct standard of Sofitel
• Prepare mis-en-place for the following shift, set up for the subsequent shift
• Maintain a consistently high level of guest service
• Extensive knowledge of all menus and upselling items at every instance
• Adhere to all detailed cleaning and ensuring all work flows are functional at all times
• Follow set up, service and breakdown of functions procedure
• Co-ordinate with kitchen and bar
• Be flexible and willing to work split shifts
• Smile, create eye contact and use employee/guest names
• Continuous learning in customer service, changing menu item, specials and prices
• Participate in formal training activities
• Adaptable to assist in the manning of other outlets as directed by the Captain / Head Waiter / Outlet In-Charge
• Perform miscellaneous job-related duties as assigned
• ��Possess proficient knowledge of the menu in order to explain our offerings to the Guests, inform them of current food promotions and specials, and answer any questions
• ��Accurately writes food and beverage orders on Guest tickets and enters order into POS quickly and in proper sequence, using appropriate abbreviations and charges
• ��Serves food and beverages to Guests in a timely manner, which includes retrieving food orders from the kitchen and transporting them to the Guests in the servers’ section, as well as for any other section in the restaurant
• ��Ability to assess guest demeanor and identify when behavior should be called to the attention of a Manager
• ��Follow alcohol awareness procedures for identifying age, preventing intoxication and dealing with intoxicated Guests
• ��Collect payment (credit cards, cash) for drinks and/or food served following company established accounting procedures for all transactions
• ��Ensure all financial transactions are correct and maintains accuracy and coin for making change. Operate credit card machines correctly. Accurately calculates change due to the Guest and return appropriate amount in a timely matter
• ��Maintains table appearance by pre-bussing, checking drink levels, removing clutter and providing adequate napkins, etc
• ��Keeps station clean, sets up and takes down station tables appropriately
• ��Performs shift change and/or opening or closing duties
• ��Adheres to all company safety and sanitation policies and procedures
• ��Assists other Team Members as needed or when business needs dictate
• ��Ability to operate POS, make change and accurately conduct credit card transactions and account for all monies at the end of
• ��Stands/walks 100% of shift
• ��Reaches, bends, stoops, and wipes frequently
• �Able to deliver plates, food & clear tables which may require lifting as much as 30lbs
• ��Ability to read and write English
• ��Ability to verbalize and clearly respond to Guests
• ��Ability to read and write handwritten notes
• ��If you need any accommodation from the Company to enable you to perform essential job functions, please let us know at time
• Making bookings through Bookatable portal
• Redeeming guest vouchers
• Greeting and seating guests

Chili s Waiter / Waitress Resume Examples & Samples

• Maintain a clean work station
• Clean and sanitize work areas, equipment, and utensils
• Utilize proper food handling procedures and food safety knowledge
• Maintain daily temperature logs
• Responsible for using the correct portion controls when preparing and serving food items
• Must have product knowledge to effectively service the customer and answer questions about menu items
• Serve meals and beverage in accordance with Chili guidelines
• Properly set tables and booths
• Maintain a positive attitude, smile and greet customers as they approach the serving line
• Be polite with customers during the transaction and make sure they are satisfied with their order before helping the next customer
• Learn and accurately prepare the daily menu specials
• Daily use of correct PPE for the task assigned
• Prepare and package food items for the station (and date products as necessary)
• Prepare fresh condiments including lettuce, tomatoes, onion, etc. for the line
• Assist co-workers in setting up and breaking down stations as designated by the manager
• Sweep and mop the floors
• Wash worktables, walls, refrigerators, and cutting boards
• Separate and remove waste and place it in the appropriate receptacle
• Transfer supplies and equipment between storage and work areas by hand or by cart
• Understand the proper use of and storage of chemicals used in the location. Be familiar with the chemical MSDS book and its contents
• Report all injuries immediately to your manager/supervisor
• Cross-train in other areas as required by your manager
• Work in other areas or departments as needed
• Good interpersonal communication skills
• Ability to work in a team environment
• Must be able to balance and carry multiple food and beverages to and from dining area
• Must be able to bend and/or reach under and around tables and booths for cleaning purposes
• Well-groomed and professional attire (follow ARAMARK standards for uniform and grooming that are stated in the employee handbook)
• 1 year banquet/wait staff experience
• Bartending experience
• TIPS Certified (Required if serving alcohol)
• Ability to lift up to 25 lbs and frequently lift, push, pull, or carry up to 25 lbs
• Cross-training and work in all dining locations as needed
• Responsible for opening and closing the building, managing employee issues and making sure the location is staffed appropriately
• ServSafe Certified

Banquet Waiter / Waitress Resume Examples & Samples

• Must be able to lift, but not limited to, 25 pounds
• Must be to communicate effectively in the English language
• POS skill preferable
• Punctual in attendance to check station is fully equipped to render service to guests
• Makes sure that all staff are following and maintaining the highest quality standards of operation in accordance with hotel service procedures
• Recommends to promote up selling and take order from the guest, follows up and ensure that this is carried out to the last detail
• Coordinates with staff in the assigned station as well as with other Captains
• Guest satisfaction must always be checked and any problems encountered must be relayed to Outlet Supervisor
• Coordinates with Kitchen and Bar with regard to menus, wines, buffet, out-of-stock items and other significant details that are important to the outlet
• Performs other duties as required by the Outlet Supervisor or Manager
• Read, understand, and implement the relevant sections of the FLS Policy
• Sign the Employees' Declaration having read and understood the relevant sections of the FLS Policy
• Not promote or participate in horseplay, pranks, or practical jokes, which may result in an accident or injury
• Not intentionally or recklessly interfering with anything provided in the interests of safety
• Make careful use of safety equipment, such as gloves, goggles, aprons, overalls, shoes, and so on
• Return safety equipment to its designated storage area after use, and reporting any equipment damage to the supervisor
• Take reasonable care when storing, handling, and using chemicals and dangerous substances, lifting and carrying, and using or cleaning dangerous work equipment, including machines
• Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department
• 1-2 years of related experience in the same field
• Secondary or College level
• Diplomacy to manage difficult customers
• The ability to work well with a wide range of people and good customer service skills
• Responsible for taking customer orders, clearing empty plates, setting tables and preparing the bill
• Able to communicate in English

Banqueting Head Waiter Resume Examples & Samples

• Manage all Banquets/Events
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of Conference and Banquet
• Optimise sales and contain costs, identifying any areas for action
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels meet business demands
• Ensure training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post-meeting minutes generated
• Recruit, manage, train and develop the team
• Strong knowledge of hotel/leisure/service sector
• Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
• Exceptional leadership skills to create a winning team
• Conference and Banquet Operations experience in a managerial position in hotel/Events Centre
• A good command of German and English is required for this role
• Strong knowledge of Mexican food products and dishes and the preparation methods, wines and other beverages
• Strong supervisory, organisational and communication skills with team leader/ head server experience is essential; in international 5 star environments and with a strong training background is desirable
• Candidates must have excellent reading, writing and oral proficiency in the English language. Additional languages a plus
• Must have the drive and passion to succeed at the highest level
• All applicants must be able to work varying shifts including weekends and bank holidays
• Candidates should have previous hotel experience and be familiar with Micros Systems
• All applicants must be eligible to work in the UK & must be in possession of the relevant passports or visas

F&B Waiter / Waitress Resume Examples & Samples

• Set up meeting and event rooms
• Knowledge of menu content, menu changes, and promotional activities
• Ensure the Conference & Banqueting areas are kept clean and tidy
• Ensure Refreshment breaks are served at the correct times
• Follow cash handling procedures, if required
• C&B department and/or industry experience
• Previous experience of silver service
• Suggests food and beverages association to be well versed with the menu, method of preparation and accompaniments
• Obtains requested items from the storeroom
• Keeps general appearance and maintenance of Restaurant working areas
• Sets up tables in accordance with Restaurant policy
• Cleans and removes dishes from the table after service is completed
• Cleans all spillage during mealtime and at closing
• Maintain a strong working knowledge of restaurant menu and daily specials – be able to give full descriptions of food and beverage items and know full product details including allergy information
• Uphold Lake Crescent Lodge, state and ARAMARK’s alcohol service standards and maintain applicable reports
• Maintain a watch for underage patrons by checking the identification of customers to ensure they meet alcohol age legal requirements
• Perform daily side work –ensuring any required logs are completed in a timely manner
• Ensure a clean and pleasant atmosphere of restaurant at all times. Maintain cleanliness and product standards and ensure all trash is disposed of correctly
• Diplomatically handle guest complaints – always be polite and maintain a professional manner
• May be required to train other employees, educating them on menu items and other aspects of the role
• Will work a rotating and changing schedule
• Employee is responsible for knowing the environmental aspects and associated impacts of position. Job specific Environmental Aspects and Impacts will be communicated by manager during EMS training
• Current TIPS/MASTcertifications
• Ability to speak, write and read documents in English
• Ensures that grooming and state of uniforms are up to required standards
• Motivation and engagement of team members
• Sharing hotel and department information with team members
• Maintains high standard of cleanliness in Outlets, banquet halls and pre function area
• Supervises service staff to setup function rooms according to event sheets
• Responsible to provide prompt and courteous service of food and beverage to the guests
• Controls stocks for daily use in outlets, to ensure service requirements are met
• Greeting and welcoming guests in a pleasant and sincere manner
• Must be confident in presenting the menu as far as having adequate knowledge of it is concerned
• Making recommendations and promoting certain items intelligently and in an appealing manner
• Communicate with kitchen swiftly and without errors
• Arranging tables, Cutlery etc
• Cleaning and ensuring everything is in order
• Maintain excellent level of personal hygiene
• Possess a pleasant and approachable personality
• Well disciplined, hardworking and must be scrupulous

Senior Waiter Resume Examples & Samples

• Min 1 year waitressing experience in a 5* environment or equivalent
• WSET qualification or equivalent
• Restaurant or Hotel School qualification

Half Moon Lounge Waiter Resume Examples & Samples

• Comply with Company Health & Safety, and Fire Regulations and procedures
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Customer Service experience in supervisory or above capacity

Coco Lounge Waiter / ess Resume Examples & Samples

• Provide professional and current knowledge of wines to guests
• Recommend wines to accompany relevant dishes to patrons
• Describe and up-sell wines to provide excellent customer experience
• Good grooming standards
• Passion and commitment to delivering exceptional levels of guest service
• Experience as Wine waiter/ess/Wine Waiter/ess
• Supervise Banquets operations
• Communicate and delegate tasks to the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Previous Food and Beverage experience
• Previous experience in hotel industry
• Willingness to develop team members and self
• Report to work on time and in complete uniform with necessary tools to complete daily job
• Ensure all guest service standards are followed to ensure guest satisfaction
• Record accurate Food and Beverage orders and input into POS Systems
• Work with bartenders to process drinks orders
• Strong cashier skills - handling cash, traveler’s checks and credit cards in a safe and accurate manner
• Must be proficient in providing guests with change whenever needed. Able to count and balance working bank
• Complete required set up of tables, bar and restaurant area
• Complete all bussing duties when required
• Complete bartender duties in absence of bartender
• Environmental objectives and targets will be communicated by managers for each dept. during EMS training
• Minimum 2 years serving experience in a restaurant setting
• Washington state food handlers card
• Equipment Used
• Consistently providing thoughtful, caring and sincere service
• Serving all food and beverage items for all assigned outlets/banquet meetings
• Having full knowledge of beverage lists
• Having full knowledge of all menu items being served
• Following outlet policies, procedures and service standards
• Previous experience in the service field required

Classic Fare Catering Waiter / Waitress Resume Examples & Samples

• Display excellent customer service and maintains a well-groomed, neat appearance
• Serve meals and beverages in accordance with catering protocol
• Properly sets tables for special functions
• Understand the proper use of and storage of chemicals used in the location. Be familiar with the chemicals MSDS book and its contents
• Must be well groomed / professional attire
• Must be able to deal with students/guests courteously and efficiently

Roberto s Waiter / Waitress Resume Examples & Samples

• Manage an efficiently operated restaurant shift that is in accordance with the agreed standards and regulations
• Use every possible opportunity to gain knowledge in all areas of restaurant supervision
• Maintain the cleanliness of all equipment used during shifts
• Adhere to the Company disciplinary policy when necessary
• Take and serve food/drinks orders and up-sell any additional products
• Arrange table settings and maintain tables clean and tidy
• Check products for quality and correct any problems that keep them from enjoying their meal/drink
• Deliver checks and collect payments
• Cooperate with all serving and kitchen staff
• Pleasant personality, presentable, energetic, service-oriented
• At least 2 years experience in the same position in any other 5-star property
• College level

Executive Floor Waiter Resume Examples & Samples

• Welcome Executive Guests and assist them during their stay dealing efficiently with enquiries and any complaints
• Assists Guests throughout the day in the Executive Lounge, in all Food&Beverage related tasks
• Execute tasks as instructed by the Front Office Manager
• Previous Food&Beverage experience in the hotel, leisure or retail sector
• Previous experience in Executive Floor in a hotel environment
• Multi-lingual

On Call Waiter / Waitress Resume Examples & Samples

• Moves quickly with good balance carrying up to 20 lb. on a tray
• Clears and re-sets tables constantly
• Maintains cleanliness of tables at all times - clearing empty glassware, plates, etc
• Communicates with guest and co-workers in a friendly and professional manner
• Use every possible opportunity to gain knowledge in all areas of F&B operations
• Maintain cleanliness of the outlet and stores to Safety and Hygiene standards at all times
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Customer Service experience in hospitality industry
• Warm, welcoming personality and smartly presentable
• Ability to listen and respond to guest needs
• Ability to work under pressure, and meet challenges

Waiter / Ess-room Service Resume Examples & Samples

• To take all telephone orders from guests, register them in the cash register and make all necessary reports as indicated by the DFA
• To ensure that all guests contacting room service are helped in a prompt, courteous and professional way and all orders are served accordingly
• Helps guests and explain menus contents
• Execute all tasks of the service procedure performed by the waiter whenever required

Waiter / Server Resume Examples & Samples

• Takes resident(s) meal orders and serves meals correctly and efficiently
• Sets tables with napkins and tableware
• Cleans dining room tables and chairs and vacuums dining room
• May perform other duties as needed
• Similar experience preferable
• The ability to work in a team environment and work flexible shifts
• Ability to lift a minimum of 15 pounds and stand for extended periods of time
• Work with bartenders in order to process drinks orders
• Maintain daily side work –ensuring any required logs are completed in a timely manner
• Ensure a clean and pleasant atmosphere of restaurant at all times. Maintain cleanliness and product standards and ensure all trash is correctly disposed of
• May be required to serve food in the bar area
• May be required to set up china, glassware and place settings
• Know and abide by all state liquor laws
• Must complete Serve Safe Food Handlers certification
• Minimum of 1-2 years Serving experience is required
• Prepare banquet room for the function
• Display excellent customer service and maintain a well-groomed, neat appearance
• Serve meals and beverage in accordance with catering protocol
• Wipe and polish silverware
• Load and unload event equipment into catering vehicles, following all truck safety procedures in compliance with DOT regulation
• Clean all functions areas upon completion and
• Maintain storage rooms and supplies in an orderly fashion
• Maintain equipment and all other catering supplies
• Perform all job duties in a safe manner and follow all company safety policies and procedures; reporting equipment and maintenance repairs to Managers in a timely manner
• Cross-training and work in other dining locations as needed
• Required Qualifications

Breakfast Waiter / Waitress Resume Examples & Samples

• You must be a great team player
• A morning person with a cheery smile that can wake our guests up
• You’ll need excellent spoken English
• Serve meals, beverages, coffee breaks, receptions, other special functions, as assigned, following standard policies and procedures
• Prepare and serve drinks
• Service/freshen all meeting rooms as required

Week end Waiter / Waitress Resume Examples & Samples

• Providing a warm welcome for guests
• Provide an excellent customer service that’s anticipates individual guest needs
• Serve at the table, take orders,
• Prepare and set tables for the next guests
• Ensure the food service area is left clean and tidy once all the guests have left
• Assist in Bar, Restaurant and meeting centre
• Excellent customer engagement skills
• Exceptional eye for detail
• Strong organisational skills
• Fluent in English (both oral and written)
• Responsible for ensuring restaurant front of the house is set up correctly and bar is stocked before each shift
• Responsible for ensuring restaurant is closed down correctly at the end of the day
• Responsible for singing off on server cash drops and tickets at the end of the shift
• Handles customer service issues
• Sets-up, organizes, maintains, and closes the restaurant or banquet functions ensuring that areas are stocked and cleaned

Senior Waiter / Waitress Resume Examples & Samples

• Ability to work unsupervised and use initiative within department policy
• Assist with cellar management and stock control
• Assist with stock control of all glassware, linen, uniforms, and small equipment items
• Attending and contributing in communication meetings within Food & Beverage, and as a representative of the F&B team within wider hospitality communication forums
• Assisting with the development and training of F&B assistants
• Undertaking duties in all areas of the Food & Beverage function. This not only includes the dining rooms, the bar and at private functions, but also satellite areas, the still room and glass polishing areas. Eg;-
• Setting up function rooms for dining
• Serving food and drinks
• Laying and clearing tables

Catering Lead Waiter / Waitress Resume Examples & Samples

• Organize and lead self and/or team on all catering functions
• Organize and/or lead preparation of banquet room(s) for the function(s)
• Occasionally load/unload event equip. into catering vehicles, following all safety procedures in compliance with DOT regulations. (most catering is onsite)
• Ability to understand and follow directions from the Executive Chef/Manager/Director
• Cross-training and work in other dining areas as needed
• Could be responsible for supervising the staff and sanitation of specific events
• 1 year high end catering experience
• Understands standards of service: from drop off box lunch to 5 course wine dinner
• Multi-tasking abilities
• High energy
• Self-sufficient
• Flexible schedule-available as early as 5 a.m. Monday through Friday. Occasional nights and weekends
• Must read and write English
• Must have a GREAT attitude!
• ServSafe/Food Handler Certified
• Basic Wine Knowledge
• Basic Food Knowledge

Head Waiter / ess Resume Examples & Samples

• Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste
• Anticipate the guests' needs and responding appropriately with a sense of urgency
• Perform all opening, closing and nightly duties
• Take orders for beverages from guests and deliver beverage orders promptly
• Bid farewell to guests, using guest's name when known, and encourage them to return
• Assists the department head with the training/mentoring of new employees as requested
• Maintains all assigned wardrobe/costumes/uniforms and appearance in accordance with established uniform guidelines
• Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times
• Bottle service sales need to be driven through smart and friendly upselling technique
• Initiate conversation with guests, inquiring about their satisfaction
• Adhere to all responsible alcohol serving requirements as dictated by the state
• Participate in modelling and promotional programs on the beach or in Zero Gravity Events
• Communicate with staff and managers regarding guest requests
• Would be required to participate on the beach Parade 2 days in a week
• Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated
• Monitor potentially intoxicated and/ or disruptive Guests and promptly bring to a Manager s attention
• Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner
• Responsible for accurately checking Guest identification
• Comply with all safety and health department procedures as well as Company and/or departmental
• In order to have the big picture and the entire day covered, please coordinate with the supervisors on daily tasks that are assigned to you (training, tickets, ordering, assist with lunch breaks (they need to be given within the Oregon State Laws) and covering and leading large events that need to be focused on for that day or upcoming days that week
• When employee concerns are brought to your attention, please try and address first as you are the lead server, if you are not able to, please let a supervisor know right away. In order to continue to build trust with our teams, everyone at every level has to be involved
• Lead by example. People look to you to set the example. The supervisors look to you to lead by example especially if we are asking our team to adhere to a certain type of expectations
• Ensure that the server expectations are followed by the team and if not, that they are addressed and documented if necessary
• As we continue to build our teams and a more structured training program, if you are seeing that certain people need more training, share it with the supervisor and also share what you would like to do about it. We are all here to be a part of it. Assist with building a more structured training program
• We expect that you come to work with a positive attitude. We expect that you are respectful and understanding to our team and all of other teams. We understand that there are items that need to be discussed and brought up. We expect that those are done in a respectful manner and when the timing is appropriate. We can always talk about anything; however, the approach is what matters
• Serves Food and Beverages to guests in a Food and Beverage Operation, while focusing on quality and service
• Responsible for assisting with the set-up of the room before each event
• Greets each guest as they are seated
• Responsible for taking food and beverage orders for guests
• Ensures guest’s orders are processed and delivered in a timely manner
• Generates checks and processes relative closing transactions with each party
• Assists Bussers in ensuring tables are cleared, clean and ready for the next party
• Closely monitors each table within their section throughout their shift, to ensure all guest’s needs are being met
• Helps to ensure front of the house sanitation standards and board of health regulations are being met
• Notifies management or supervisor of any customer issues
• Attends to special needs and requests of all guests, and is informed and knowledgeable of all menu items being offered
• Responsible for the clean-up of the room at the end of each event
• Upholds all Aramark standards relative to quality and service and alcohol sales and service
• Must have TEAM certification or be able to obtain TEAM certification during the probationary period
• At least one year prior server experience required, with a strong focus on customer service
• Must be able to work well in a fast paced environment
• Fine dining a la carte service experience preferred
• Min 1 year bar experience in a 5* environment or equivalent
• Bartending school, WSET qualification or equivalent
• Barista Qualification (Costa, Starbucks or equivalent)
• Know your schedule, arrive at work on time, with a positive attitude, and in proper uniform (clean and pressed)
• Know table numbers and seat numbers
• Know both the food menu and the beverage menu for your location as well as the current specials
• Properly badge in and out and take meal breaks
• Ensure 100% guest satisfaction
• Know Aramark and Health Code standards and ensure that they are being followed

F&B Waiter Resume Examples & Samples

• Delivers ordered food and drinks to guests in a timely fashion
• Performs all opening and closing side duties
• Must have the ability to retain and maintain knowledge of all menu items

Lead Waiter Resume Examples & Samples

• Ensures guests are immediately attended to upon arrival and manages customer traffic flow on the restaurant floor
• Responds to customer questions or concerns regarding any menu item or various other facets of food service
• Ensures guests are satisfied with the service provided and that items are replenished as needed
• Communicates guest concerns or comments immediately to management
• Processes cash and check transactions. Utilizes the point of sales system and trains new associates
• Follows established cash handling procedures and ensures that other staff adhere to procedures
• Develops opening and closing checklists
• Ensures established standards for greeting, cocktail service, food delivery and general service techniques are followed
• Ensures all service associates are knowledgeable of the menu items
• Assists the department manager in interviewing, training, planning and assigning work. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates. Addresses complaints and resolves problems
• Assists in the coordination of department members that may include, but is not limited to: Servers, Hosts
• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
• Must be at least 18 years of age or older to meet state age requirements to serve alcohol
• Knowledge of POS systems
• Setting up breakfast buffet
• Greeting guests
• Cleaning tables and taking away used cutlery, plates and cups
• Taking payments
• Participating in hotel maintenance
• Checking deliveries

Casual / Fixed Term Waiter / Waitress Resume Examples & Samples

• You have Basic Food and Hygiene Training
• You are self disciplined, organised have meticulous grooming standards
• You have a welcoming personality who can understand guest needs and resolve complaints and issue effectively
• You will be passionate about hospitality and food and beverage
• You will be dedicated to the delivery of exceptional service and continuous improvement
• You will enjoy being part of a team

Waiter / Ess-club Executive Lounge Resume Examples & Samples

• Be dynamic, focused, proactive and result-oriented
• Be highly capable to multi-task and manage a wide range of projects simultaneously
• Be driven to perform high with output combined with an eye for detail
• Have self-initiative and independent judgment
• Have exceptional interpersonal skills
• Be a creative thinker who can bring energy to new projects
• Check with table a minimum of 2 times during service
• Refill beverages when ½ full throughout Guest’s meal
• Clear and reset table within 2 minutes of Guest’s departure
• Pre-bus at every opportunity and always use a tray
• Always work as a team player
• Maintain side stations and cleanliness of restaurant
• Completion of side work and maintaining pars on all supplies
• Follow directions from Manager at all times
• Maintain proper uniform, ID badge and nametag at all times
• Regular, predictable attendance
• Setup and preparation of the venues
• Anticipate guest's needs through observation and offer prompt, efficient service
• Thorough knowledge of all food items to describe them to guests
• Understanding of wines and others beverages, able to offer suggestions
• Up sell the products of the Hotel at every given opportunity
• Responsible Service of Alcohol Card
• Previous experience in a Food and Beverage environment is essential
• Experience in a hotel restaurant operations including buffet experience highly regarded
• Strong Food and Beverage skills – wine knowledge, table service
• Excellent presentation and grooming
• Strong communication skills - able to speak, read, write and understand the primary language(s) used in the workplace
• Must be available to work on a 24/7 rotating roster including weekends, public holidays, morning shifts and evening shifts
• Full Australian Working Rights is essential able to work a minimum of 50 hours per fortnight
• ONLINE (preferred): Apply electronically via https://usajobs.gov. This will ensure faster processing of your application and provide faster status updates. You can download the USAJOBS.gov app to your smart phone for easy access and convenience
• FAX: Fax your application package to (478) 757-3144. For Fax Applications, an OPM Fax Coversheet must be submitted for all documents
• MAIL: Mail or email your application package to the point of contact listed for this vacancy announcement
• Meet all qualification/eligibility requirements
• A completed and signed copy DA Form 3433 is required prior to entrance on duty
• Satisfactorily complete an employment verification (E-VERIFY) check
• Resume and/or DA Form 3433 (http://cpol.army.mil/library/naf/jobkit/app-01.html)
• Completed Occupational Questionnaire (TAG:Link to Full Questionnaire)
• Any required documentation to support qualification or education requirements (e.g. certification(s), licensure, transcripts, etc.) For more information, see Required Documents (below)
• If claiming Military Spouse Preference (MSP) please submit a copy of Permanent Change of Station (PCS) Orders (along with proof of marriage if applicant's name does not appear on sponsor's orders) with your application
• If claiming Involuntarily Separated Military Preference (ISMP), submit a copy of the DD 214 (member 4 or service 2 copy) or equivalent with your application
• If claiming Department of Defense (DoD) Nonappropriated Fund (NAF) Business Based Action (BAA) Priority Consideration, submit a copy of the DA Form 3434 or notice of separation due to business based action with your application
• If claiming DoD Current or Former NAF employee (CNE/FNE) Priority Consideration (to include current Appropriated Fund (APF) employees) submit a copy of DA Form 3434 or equivalent
• If claiming Outside Applicant Veteran (OAV) Priority Consideration, submit a copy of the DD 214 (members 4 or service 2 copy) or equivalent with your application
• If submitting a manual application, your responses to the Occupational Questionnaire (to view questionnaire click TAG:Link to Full Questionnaire) must be completed on the OPM Form 1203-FX. (To download form, click or paste this URL into the browser https://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf )
• ONLINE (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN) 1916082
• IN PERSON: You may drop off your application package (see above) to the servicing CPAC, NAF HR Office listed as the point of contact for this vacancy announcement
• To inquire about additional application options or to request Reasonable Accommodation please contact the CPAC, NAF HR Office listed as the point of contact for this vacancy announcement

Waiter Na Resume Examples & Samples

• Less than 5% for possible training
• Where duties involve selling alcoholic beverages applicant must meet state/local age
• Be able to communicate effectively in English
• Must work nights and weekends
• Physical is required
• Maintain the public relation with the guest
• Flexibility in handling guest request
• Colleagues know the preference of regular guests
• Previous experience working within Food and Beverage Department or similar environment preferred
• Good level of English essential

Room Service Waiter Resume Examples & Samples

• 1) English fluent
• 2) Ready to work over night
• 3) 0.5 year experience
• Must be able to work a flexible schedule that includes nights, holidays and weekends
• Must be TEAM certified and follow all rules and guidelines set forth for ensuring responsible beverage service
• This position requires a background check
• Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence
• Maintaining the condition of the dining room and controlling guest checks and payments
• Table set-ups and station preparation prior to service and at the end of the shift
• To identify and notify Supervisor of all maintenance requirements hazards in the work place to comply with hotel and company mandatory requirements for fire, health and safety, licensing and employment and to ensure that members of the team are also aware of these requirements and are working in accordance with the requirements
• To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations
• Follow correct reporting procedures for guest incidents
• Ensure Food and Beverage orders are of a consistently good standard and delivered timely
• Ensure that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured
• Ensure that the monthly one to one meeting with the Restaurant Manager/ Maitre D' Hotel is kept and that all documentation is up to date
• Perform other duties as may be assigned by your supervisor from time to time
• Completes the following tasks
• Prepares the point of sale and preparation areas
• Before every workshift, finds out about dish composition and any shortages
• Organises his/her work to suit fluctuations in numbers, events and guests
• Helps keep the equipment used in good condition

Event Waiter / Waitress Resume Examples & Samples

• Providing excellent guest services that promote satisfaction
• Making recommendations or share additional information upon request
• Follow all relevant health department rules/regulations and all customer service guidelines
• Responsible for the preparation of the work place
• Crockery, cutlery, china & glassware prior to the service operation
• Store ordering and receipts, collection and checking
• Linen orders
• Day to day menu updates
• Condiments and general mise-en-place
• Cleanliness and outlet organization
• Perform all side duties as assigned
• Ensures a high quality level of service standards, customer relations and public relations at all times
• Follows hygiene standards at all times as set by EFST
• Follow the grooming Hotel Brand Standard
• Maintain a strong working knowledge of menu – be able to give full descriptions of food and beverage items and know full product details including allergy information
• May be required to prepare banquet facilities by setting up and breaking down tables, buffets, center pieces
• Valid and Current TEAM or TIPs card preferred, however, will train

Overnight Waiter / Waitress Resume Examples & Samples

• We are looking for a candidate ideally with relevant work experience in a hotel or large restaurant with good standards
• A motivated, hands-on and reliable personality would fit both the position and Hyatt´s organization culture perfectly
• Familiar and comfortable with working night time
• Proficiency in English is very important

Waiter Trainee Na Resume Examples & Samples

• Breakfast, lunch or dinner dining room service
• Cocktail and private stand-up parties
• Formal dinner parties and banquets involving pre-arranged menu service with a number of courses
• Cocktail lounge service
• Seasonal and festive social affairs such as weddings, New Year's Eve, lawn, pool or Bar-B-Que parties
• Satisfactory completion of pre-employment checks in accordance with AR 215-3, 2-15j
• Satisfactory completion of a minimum of 8 hours initial food sanitation and safety training within 30 days of employment and a minimum of 4 hours annual refresher training. Must meet appointment if serving alcoholic beverages
• Applicant must be able to physically able to stand, stoop, bend, walk and do moderate lifting for long periods of time. Must be able to hear the conversational voice
• Ability to follow simple oral and written instructions, and, an understanding of sanitary food and beverage handling techniques, and, an understanding of food preparation methods of menu items
• Incumbent may also be required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities
• Satisfactory completion of a minimum of 8 hours initial food sanitation and safety training within 30 days of employment and a minimum of 4 hours annual refresher training
• Applicant must be able to physically stand and walk for long periods. Continually lifts and carries items weighing less than 10 pounds. Must be able to hear the conversational voice
• Ability to follow oral and written instructions, and, an understanding of sanitary food and beverage handling techniques, and, an understanding of food preparation methods of menu items
• Must be meet state/local age (21 years) requirement for the serving of alcoholic beverages by the time of the appointment
• Must be able to cash receipts and comply with accountability procedures
• Takes resident(s) meal orders and serves meals correctly and efficientl
• Refills condiments and salt and pepper shaker
• The ability to work in a team environment

Head Waiter / Waitress Resume Examples & Samples

• Supervise the waiting team
• Represent needs of the team
• Deliver exceptional dining experiences and be the model for others
• Previous experience in this role
• Committed to delivering exceptional levels of service
• Previous experience in supervising and/or delegation
• Load/unload event equip. into catering vehicles
• Must have valid Food Handler and OLCC card
• Completed Secondary School
• Minimum two years of experience
• Full knowledge of the operations of bar procedures, set up and service in addition to the resorts SPL’s policies regarding beverage services
• Any courses relating to further knowledge of wine, cocktails etc
• Excellent English communication skills both written and oral
• Knowledge and abilities in other languages would be beneficial
• This position is open to Maldivian Nationals only due to work visa restrictions
• To execute all mise-en-place duties and responsibilities as directed on time, according to the predetermined standards
• To engage in F&B service delivery as per the predetermined standards and sequence
• To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries and to up-sell appropriate F&B items
• To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service
• To maximize revenue in the outlet by implementing up-selling procedures
• Vocational certificate/diploma in related field
• Fresh graduated is welcomed. Two year experience in a resort or hotel with the same experience is an advantage. Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable
• Due to work visa requirements only Thai Nationals need apply
• Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host’s duty
• Adhere to all Six Senses brand standards ensuring successful communication across all levels of the operation
• Greet and seats guests
• Responsible for a clean and proper mise en place
• Send the silverware for polishing to the stewarding department as assigned by superiors
• Carry food and beverages from kitchen / bar to service area professionally
• Serve guests according to set standard and procedures
• Collect soiled dishes from the tables and service stations and to dispatch to dish washing area
• Assists Bar Restaurant Supervisors in their tasks
• Maintain cleanliness in the Outlet, service station and back area
• Set up display/buffet counter with plates /cutlery for different services
• Complete mise en place before the service starts (without a good mise en place, you cannot provide a perfect service!!)
• Assigned to set up tables and serve meals
• Pick up requisition from storeroom as assigned to set up tables and serve meals
• To be knowledgeable of the a la menu and beverage menu
• VIETNAMESE NATIONALS ONLY MAY APPLY DUE TO WORK VISA RESTRICTIONS - WE CANNOT ACCEPT EXPAT APPLICATIONS FOR THIS ROLE

Thames Foyer Waiter Resume Examples & Samples

• To take control of a section of the restaurant, passing on instruction to the Commis de Rang to fetch all food and beverage items from the kitchen
• Delegate specific tasks to Commis de Rang to ensure smooth running of each table
• To ensure orders will be taken promptly and food is served in a timely manner as given out by Fairmont Standards
• Have full knowledge of beverage lists and promotions
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization
• Enthusiastic and positive personality with the ability to build trusting relationships with others and to colve problems

Waiter / Waitress Openings Resume Examples & Samples

• Delivers patient trays in a timely and accurate manner
• Complies with dietary restrictions on special, modified diets and food allergies or sensitivities to ensure optimal food preferences are met within guidelines of diet order limitations
• Delivers floor stock to unit pantries according to department policy
• Completes all required logs in a timely manner
• Communicates and addresses patient food issues/concerns and needs to Food & Nutrition Services
• Interacts with Nursing in regards to patient nutrition needs or requirements as well as unit food service needs
• Contributes to patient satisfaction goals by providing quality service
• Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures
• Maintains a clean, sanitary working environment
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets
• Utilizes equipment in performing job functions according to department’s safety procedures
• Follows facility and departmental infection control policies and procedures
• Follows the facility’s protocols for Hazardous Materials and Waste Program
• Performs other tasks that may be assigned
• The employee must occasionally lift and/or move up to 50 pounds
• Promptly and warmly greet guests and patient's; delivers food and beverages in an efficient manner, following established steps of service
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up regularly to assist with any additional needs or requests
• Demonstrates complete understanding of menu items and ingredients. Advises patient's on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens
• Communicates directly with operator and DOC staff to ensure that orders are delivered correctly and special requests are accommodated
• Promotes a clean, safe and neat environment for patients
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisors
• Ensures that the trayline is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines and coffee machines
• Responsible for patient food service on assigned units (e.g., menu selections, tray assembly, tray delivery and pick-up, special requests and in-between food delivery)
• Communicates with nursing departments, clinical dieticians and other personnel to provide excellent patient services
• Introduces the "DOC" program following scripted methods to new patients
• Takes patient menu selections over the phone to offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences
• Assembles trays according to patient menu on tray ticket
• Complies with regulator agency standards, including federal, state and JCAHO
• Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPPA policies and procedures
• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line
• Follows facility and department infection control policies and procedures
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Properly preparing dining set-up
• Providing meal and dining services and cleaning the dining rooms
• Taking meal and beverage orders and serving requested items according to established guidelines
• Handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service
• Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations
• Previous experience in dining hospitality and/or full service senior living preferred
• Possess written and verbal skills for effective communication
• Competent in organizational, time management skills
• Ability to work weekends and flexible hours
• Greets guests promptly as they arrive at their table
• Records accurate food and beverage orders and input into the POS system
• Explains how menu items are prepared, describing ingredients and cooking menthods. Makes recommendations
• Informs guests of daily specials
• Carrys service tray in correct placement of orders to facilitate service of food and beverages
• Works safely, consistently using designated safety equipment (personal protective equipment- PPE)
• Completes bussing, runner, meal plater, utility and catering duties as assigned
• Handles guest complaints in a positive and professional manner
• Flexible with job duties
• As assigned works all shifts and holidays
• Able to work in a high pace environment
• As assigned, performs catering function set up, break down and service
• Organizes tasks and completes all assigned tasks. Ability to perform tasks concurrently
• Maintains front of house and kitchen sanitation requirements
• Understands and complies with all company safety policies
• Communicates appropriately with supervisors and dining room staff. Listens and follows up effectively

Executive Lounge Waiter / Waitress Resume Examples & Samples

• Set up Breakfast and evening buffets in the lounge, replenish these and clean away after service
• Set Lounge tables for guests and clean after use
• Ensure cleanliness of work areas and the lounge at all times
• Calm, efficient with a positive attitude
• Good communication skills and people person
• Commitment to delivering high levels of customer service to our VIP guests
• Ability to work on your own and organise your own daily work load

Lobby Lounge Waiter / Waitress Resume Examples & Samples

• Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
• Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
• Passion for delivering exceptional levels of guest service
• Knowledge of approved sanitation methods
• Must possess current “Food Handlers” card
• Ability to work effectively as part of a team with employees, customers and vendors
• Maintain a professional attitude, and effectively work with vendors, homeowners, outside customers and all levels of staff
• Resolve conflicts and problems expeditiously, courteously and tactfully
• Effectively communicate in English both orally and in writing
• May be required occasionally to attend functions and work a flexible schedule that will include days, evenings, weekends and holidays
• Organize and lead catering team on all catering functions
• Organize and lead preparation banquet room for the function
• Properly set tables for special functions
• Load/unload event equip. into catering vehicles, following all safety procedures in compliance with DOT regulations
• Perform opening and closing side work as needed
• Ability to lift up to 50 lbs and frequently lift, push, pull, or carry up to 30 lbs
• Involves repetitive motion
• Responsible for openings and closing the building, managing employee issues and making sure the location is staffed appropriately
• 1 year supervisory experience
• Well-groomed and professional attire (follow Aramark standards for uniform and grooming)
• Ability to carry at least 4 meals on a tray at any given time
• Must possess, at a minimum, a 10th grade education
• Possess the ability to make independent decisions when circumstances warrant such action
• Be able to interpret and implement written or oral policies, procedures, and instructions
• Possess the ability to add, subtract, multiply, and divide
• Communicate effectively

Senior Waiter The Coburg Resume Examples & Samples

• Carry out all duties with a positive, courteous & friendly manner
• Ensure you report for work punctually, in full uniform, name badge & meet grooming standards
• Comply with all relevant legislation governing hygiene, fire, health & safety at work and adhere to rules, regulations & policies of the hotel
• Carry out cleaning duties as assigned to you
• Attend trainings & meetings within working hours as required
• Attend work on a flexible weekly rota which meets business requirements
• Proactively ensure both front & back of house areas are maintained clean & clear
• Respond to any guest request or need, personally where possible
• Proactively offer help to guests in need of assistance
• Develop and utilise excellent knowledge of all F&B offerings in the hotel
• Ensure all equipment is fully stocked, in good working order, clean & polished
• Serve every guest in line with hotel F&B brand standards
• Use the hotel point of sale system effectively
• Ability to take the initiative and maintain required service standards in the absence of the F&B Supervisor and Manager
• Ability to count cash floats / handover cash floats / cash up in the absence of F&B Supervisor and Manager
• Ability to create five common cocktails and five creative cocktails
• Exemplify good knowledge of allergens and be able to give definitive allergy advice to guests in a professional manner
• Exemplify good knowledge of wine, beer, spirits, soft drinks, cocktails and pair food items accordingly
• Ability to make specialist alcoholic and non-alcoholic drinks that are both hot and cold
• Use professional body language and deportment to luxury hotel standards
• Up-sell and Cross-Sell effectively to enhance the customer experience and departmental targets
• Ability to develop new hires within the department with a thorough shadowing process
• Ability to resolve guest problems through to resolution stage
• Min 1 year fine-dining restaurant experience in a 5* environment or equivalent
• Remove used glassware, china and silverware for cleaning
• Satisfactory completion of a minimum of 4 hours initial food sanitation and safety training within 30 days of employment and a minimum of 4 hours annual refresher training
• Must be 20 years of age
• Must be available to work nights, weekends and holidays when needed
• Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN)
• Manually: A manual application can be obtained by contacting the servicing NAF Human Resources Office listed on this vacancy announcement
• If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form
• All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 p.m. on the closing date of this announcement in order to process your application in a timely manner
• Military Spouse PCS Orders, Marriage Certificate, DA 3434, ISMP ID Card, High School Diploma, GED Certificate
• Assist Catering Manager/Captain in all duties as directed
• Carry on shoulder 10 meals of tray service in order to deliver and serve food and beverages to the entire table
• Provide Service and Bussing to tables assigned
• Diplomatically handle guest complaints/questions – always be polite and maintain a professional manner
• May be required to train other employees, educating them on table sets and other aspects of the role
• The server will work at banquets and special functions – serving and keeping food & beverage areas stocked
• The server will be required to prepare banquet facilities by setting up and breaking buffets
• Status and Scope
• Reports to the Catering Manager
• Position requires a strong customer service focus, strong communication skills and a positive attitude
• Must be able to work efficiently – prepared to help wherever needed
• Must have the ability to push/pull, lift food trays up to 50lbs

Breakfast Waiter Resume Examples & Samples

• Greeting customers
• Taking reservations
• Participating in the daily tasks to support the smooth running of the restaurant
• Cleaning relevant restaurant and kitchen areas
• Preparing the setting up of the breakfast buffet
• Preparing drinks and attending to guests

Lead Server / Waiter Resume Examples & Samples

• Takes resident(s) meal orders and serves meals correctively and efficiently
• Assists residents to make selections at the cafeteria line, places food on trays and carries trays to resident's tables
• Sets tables with napkins and tableware. Refills condiments and salt and pepper shakers
• Makes coffee, tea, juices and stocks coffee bar
• Clears table and buses dishes to dish room
• Delivers trays to rooms of ill residents
• May perform all kitchen helper and dishwasher duties as needed
• Ability to work in a team environment, work flexible shifts, communicate effectively
• Ability to write down resident requests and communicate these to other Food & Beverage Service staff
• Must enjoy working with the elderly and able to accept constructive criticism
• Ability to interact with residents who are highly susceptible to common illness without posing additional health risks and must maintain good personal hygiene and wear a uniform

Assistant Waiter Resume Examples & Samples

• Bachillerato diploma or higher
• Or Título de un centro de enseñanza en Hostelería/Restaurante
• Previous F&B experience is a plus
• Experience in a hotel or related field preferred
• English is required
• Exerting up to 20 kg of force occasionally and/or up to 9 kg of force frequently or constantly to lift, carry, pull, push or otherwise move objects
• Poseer el "Carnet de Manipulador de Alimentos"
• Hospitable and outgoing mentality
• Service and detail oriented
• Approach every guest and associate in a friendly, service oriented manner
• Maintain regular attendance in compliance with the Marriott standards, as required by scheduling will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working
• Comply at all times with the Marriott standards and regulations to encourage safe and efficient hotel operations
• Check work place assigned to you prior to opening for proper set up and cleanliness
• Handle station assigned to you, do not leave the floor except with permission of your supervisor
• Be knowledgeable of all menu items, their garnish, contents, preparation methods and prices
• Be prepared to answer any guest question about the menu in a direct, concise way
• Know use records
• Be aware of daily specials and '86' items
• Smile and greet guest upon arrival
• Speak to guest in a warm, friendly and courteous manner. Use their name as often as possible
• Avoid slang and hotel jargon
• Serve guest order promptly and according to service standards
• Be able to operate the point of sale equipment (Micros). No voids or deletes, reprints of checks etc. without management approval
• All food and beverage orders must be pre-rung in the Micros. No F&B items must be given out without a check
• Follow guest order procedures as trained, write neatly and clearly on the guest check. Repeat guest order at all times
• Know proper beverage, liquor and wine service
• Buss all tables with attention to following areas
• Table top dry and non sticky
• Pick up litter
• Ashtrays clear and clean after max. 2 butts and after each table service
• Table accompaniments reset and clean according restaurant procedure
• Maintain two clean side towels at all times. One should be damp for cleaning table tops and a dry towel for wiping chairs
• Proper bussing procedures
• All silverware will be flat on tray, not dishes
• All condiments are returned to their proper place in side stands or aisle
• All soiled ashtrays will be replaced with clean ashtrays taken to utility, never empty the ashtray at the table
• Trays to be well balanced
• Always back trough doors, never kick
• Always stop when someone crossed your path, be alert to everyone
• In case of guest complain use the P.L.E.A.S.E.D. process to do everything in your response procedure to ensure that the guest is delighted
• Understand empowerment principles to ensure guest satisfaction. Think of creative ways to say YES
• Gather and implement all tools for running shift, e.g. pen, wine opener and lighter
• Ensure that all side work is done on daily basis
• Make us of up selling and suggestive selling techniques to increase guest satisfaction and sales
• The server has to perform other duties as required
• Provide warm and friendly service at all times
• Practice safety standards at all times
• Understand the Guest Response procedures and report all complaints t AYS
• Attend department meetings
• Inform your manager if issues exist that you can't solve
• Adhere to the time set for meal breaks
• Be able to work all shifts, weekends and holidays
• Adhere to all Hotel policies and internal procedures
• Present a professional appearance at all times and comply with all grooming and uniform

F&B Waiter Sazonal Resume Examples & Samples

• Training in wine service will be valued
• Solid knowledge of English
• Additional language preferred

Waiter / Ess-f&b Service Resume Examples & Samples

• Should complete the Secondary Education
• Should have atleast 2 years' experience in similar role in 5 star luxury hotel
• With a good knowledge and understanding of Food and Beverage operations
• Have a good command of the English language (spoken and written)
• Candidates with additional language will be desirable
• Provide knowledgeable, friendly, professional and efficient Food & Beverage Service to all guests
• Ensure maximum guest satisfaction in a manner consistent with Jumeirah standards
• Maintain an efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant Food & Beverage Standards Manual
• Identify customer needs and expectations correctly, including those with special needs and provide appropriate products, services or information
• Identify and take all opportunities to enhance the quality of service
• Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
• Offer assistance to colleagues when required, to ensure designated work goals are met
• Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
• Have a working understanding of all Jumeirah Restaurants Group Food & Beverage Restaurant and Bars in order to properly direct and advise guests
• Should have at least 1 year experience in similar role in 5 star luxury hotel of standalone branded restaurant
• Be highly driven and motivated - with a good knowledge and understanding of Food and Beverage operations
• Completion of a high school education (or GED) preferred
• 3-6 months of dining room (waiter/waitress) experience preferred
• This is an entry level position with on the job training
• Able to follow and understand directions
• Able to establish and maintain a good rapport with the residents
• Rudimentary exposure to dining room service in either an institutional, cafeteria or restaurant type setting
• Uphold Lake Crescent Lodge, state and Aramark’s alcohol service standards and maintain applicable reports
• Employee is responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job funcitons
• Employee is responsible for knowing the environmental aspects and associated impacts of positoin. Job specific Environmental Aspects and Impacts will be communicated by manager during EMS training
• Take orders from guest and delivers to guest rooms
• Properly set-up and serve guest once in the room
• Maintains hotel standards of F&B quality and guest service
• Serves food and beverage to guests according to guests orders and/or banquet menu
• Maintains knowledge of menu items and all other offerings
• Maintains appearance and cleanliness of food service areas during event
• Replenishes food and beverage product
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
• Provides excellent customer service, anticipating guests’ needs
• Breaks down and cleans/sanitizes food service areas, workstations, and equipment
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
• Other duties and tasks as assigned by manager
• Previous experience as a server or in food service role preferred
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Requires constant standing and walking
• Requires frequent lifting of up to 25 lbs
• Requires occasional lifting of up to 50 lbs
• Must be available to work flexible hours including evenings and weekends
• Room service experience preferred

Waiter / Waitresses Resume Examples & Samples

• To anticipate and serve guests requirements before requests is necessary
• To be familiar with the beverage service including stemware used and appropriate garnishes
• To classify buffets, displays or side stations
• To keep service area clean and tidy
• To provide unobtrusive and professional service in accordance with our sequence
• To provide quick and attentive assistance to any mishap in the restaurant operation
• To identify potential problems and ask for assistance before a breakdown occurs
• To provide lateral service within the hotel whenever needed
• Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Madinat Jumeirah customer feedback/ complaint procedures
• Offer assistance to colleagues when required to ensure designated work goals are met
• Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
• Should have completed Secondary Education
• Should have at least 1 year's experience in a similar role in a 5 star luxury hotel
• Steak house experience is an advantage
• Highly driven and motivated individual with a good knowledge and understanding of Food and Beverage operations
• Have good command of the English language (spoken and written)

Waiter / Ess-al Fayooz Lounge Resume Examples & Samples

• Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
• Meet all reasonable needs and requests of customers within acceptable enterprise time frames
• Conduct communication with customers and colleagues in a polite, professional and friendly manner
• Have a working understanding of all Madinat Jumeirah Food & Beverage Restaurant and Bars in order to properly direct and advise guests
• Should have at least 1 year's experience in a similar role in a5 star luxury hotel

Food Service Waiter / Waitress Resume Examples & Samples

• To ensure food or drink is served correctly and be familiar with the menu and ingredients of all the dishes and any accompaniments
• To ensure all tables are correctly laid and cleared to the standards set in the S.O.P Manual
• To have a good product knowledge of menus, wines and beverages
• To be polite and helpful to customers at all times and to assist and improve the operational efficiency of the department
• To use every opportunity to increase sales within the department
• To observe strict hot place discipline at all times
• Work in a safe and clean manner in order to maintain high levels of hygiene and cleanliness within all Conference & Banqueting areas
• To report complaints and compliments to your immediate Manager
• To leave the still-room function kitchen prep. Areas clean and tidy
• To ensure all equipment is returned to storage after use
• To ensure time-sheets are completed after every shift
• To make training requests known to your immediate Supervisor
• To ensure all days off and holiday requests are given to your immediate Supervisor, with as much notice as possible
• To be familiar with the facilities and amenities of the hotel and local area
• To act in accordance with the Fire Regulations
• To observe all Security, Hygiene, Weights & Measures, Health & Safety Regulations
• To maintain a high standard of personal hygiene and appearance at all times
• To be friendly and courteous to staff, management and guests at all times
• To attend training courses and meetings as requested
• Provides a friendly and personalized welcome for guests
• Promotes the Mercure "Grands Vins"
• Reports to work in prescribed uniform and well-groomed
• Reports to the Captain Waiter at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains
• Performs mise-en-place at the prescribed hours
• Checks all trays and trolley in the station, table complements, flatware, glassware, linens, are clean and well set up
• Checks the floor area in the station is clean
• Checks the Service Station for completeness of stocks in operating supplies, condiments, glassware, chinaware, and flatware
• Knowledgeable of all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation
• Equips himself with pen and lighter at all times
• Greets and seats guest entering the outlet
• Takes orders of the guest accurately and re-confirms guest’s orders each time
• Practices suggestive selling to boost food & beverage sales, at the same time increase guest satisfaction
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor
• Follows up and picks up food orders from the kitchen and drinks from the bar
• Capable of serving food based on sequence of service established for the outlet
• Serves all accompaniments and condiments together with the food
• Confirms satisfaction with the guest, and informs supervisor or manager immediately in case of guest complains
• Observes guests without obtruding to provide any additional service required
• Presents the guest check/bill to the guest in a folder
• Returns the change of the guest promptly in a folder
• Ushers guest out of the outlet and expresses appreciation to the guest
• As a Senior Waiter at St Pancras, you are not only responsible for delivering a five star beverage service to our guests but also to your team
• It’s your job to ensure you fully support the Floor Supervisor with daily operational tasks whilst supporting and removing the necessary barriers so that Waiter, Host and Runner teams can also fulfil their duties to the best of their abilities
• As a Senior, you are a role model and you are expected to lead by example with attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times
• Sustained and proven Food & Beverage knowledge and experience in a similar quality, five-star, high volume environment
• Trains, supervises, counsels, and participates in the evaluation of Restaurant staff employees for the efficient operation in the Restaurant. Directs staff in their work assignments
• Responsible for ensuring that Restaurant complies with sanitation and safety standards for Guests and employees. Responsible for ensuring that all equipment is in working order. Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests. Provides guidance for improvement and implements Necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis
• Manages and monitors product quality and guest satisfaction in the Restaurant. Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications. Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judge appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner
• Documents inventory forecast usage and monitors supply so that the Restaurant is stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service. Oversees set up of dining and service areas
• Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position
• Thorough knowledge of restaurant operations and preparation techniques in a luxury hotel/restaurant set up
• Strong Knowledge of beverage operations and wines
• Ability to communicate in English, both orally and in writing, with guests and team members
• Proficiency in MS Office and Micros

Months Internship Waiter Resume Examples & Samples

• Knowledge of Italian language
• Knowledge of English language

VIP Waiter / Waitress Resume Examples & Samples

• Your work area is within Drama Night Club

Head Waiter / Ess-zero Gravity Resume Examples & Samples

• Educated to secondary level
• At least 2 years event management and customer service Bar and Restaurant experience
• Fluent in English, additional language are desirable especially Arabic, Russian, Mandarin, German, French
• Must have an excellent administration, communication, time management and organizational skills
• Capable to multi-task and strong attention to detail
• Knowledge on Food and Beverage applications (Epicure, Micros)
• Mis En Place for daily operations including Breakfast, Afternoon Tea and Happy hours
• Buffet and Bar Set up for daily operations
• Store pick up for the day
• Daily sorting of Dirty linen and replacing with Clean linen from the laundry
• To assist Other Hotel Front office Operation (Main Reception/Guest Relations) whenever required
• Be aware of the opening and closing procedures of F&B orders i.e. Using Micros
• To attend trainings as per the department training plan
• To assist department objective in order to achieve targets (Sirius/ Up selling etc.)
• Previous experience in Food and Beverage service
• Previous experience in Micros systems
• At least high School graduates or Hotel Management
• Experience in handling guest complaint in hospitality environment
• Employee is responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions
• Employee is responsible for knowing the environmental aspects and associated impacts of position. Job specific environmental aspects and impacts will be communicated by manager during EMS training
• Environmental objectives and targets will be communicated by managers for each department during EMS training

Lead Waiter / Waitress Catering Resume Examples & Samples

Experienced waiter resume examples & samples.

• Able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
• Previous experience in a Michelin / Rosette Restaurant
• Knowledge of Wine
• Read daily events, to acknowledge any VIP’s arrivals
• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Present children's menus when appropriate, and describe specials and alternative cuisine
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean, neat and orderly restaurant throughout service
• Polish silver, refill salt, pepper and sugar, creamers, etc
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety, sanitation and hygiene policies
• Maintain good working relationships with colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed
• Minimum 1-year food and beverage serving experience
• Previous public contact and/or cashiering experience

Waiter / Ess-nomad Resume Examples & Samples

• To report on time for duty
• Maintain complete knowledge of table/seat/station numbers, room capacity, ours of operation and proper table setupCheck cleanliness of the outlet
• Check restaurant is ready to serve for the guest before the opening hours
• Should adhere the opening and closing procedure of the Restaurant
• Handles all complaints following the instant guest complain handling procedures
• 2 years' experience in similar role in a food and beverage department
• Experience in a 5 star luxury hotel

Waiter / Ess-cuba-service Resume Examples & Samples

• Check the log book/briefing paper and sign it
• Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation and proper table set up
• Check cleanliness of the outlet
• Be aware of the opening/Closing procedure
• Should inform the OM/AOM/TL any matters or problem with related to guest satisfaction
• Check menu contains, daily specials, available not available items
• To ensure that all service is followed according to the sequence of service
• To ensure that all working area is kept clean following the Hygiene standards
• To ensure food and beverage orders are delivered as per the standards of Jumeirah
• Anticipate guest needs, respond promptly and acknowledge all guests by maintaining positive guest relation at all times
• Additional languages would be an advantage
• Have a good knowledge and understanding of Food and Beverage operations
• Ability to handle large restaurants and guest volumes on a daily basis
• Should be able to work under pressure in a customer service environment
• To ensure that Food and Beverage operation is in line with Jumeirah standards at all times
• Ensuring that all guests needs and requirements are met
• To ensure consistent organised and compliant supervision of the Atrium and Room Service operation
• To ensure effective communication with relevant departments within the hotel at all times while being proactive in anticipating guest needs and requirements
• Ensures that repeat and important guests are provided with the highest personalised level of service at all times
• Establish and develop a personal guest rapport by constantly trying to exceed guest expectation whilst maintain complete discretion
• Previous experience in similar position at least 12 months is preferred
• Pro active and reliable
• Good level in English essential (Arabic would be an advantage)
• Use every possible opportunity to gain knowledge in all areas of outlet supervision

Waiter / Waitress Univ of Minnesota Resume Examples & Samples

• Reports to line-up for review of the day’s activities, groups in house, and menus
• Follows the Aramark Business Conduct Policy
• At least one-year experience as a food server within a restaurant, hotel, or conference center operation
• Welcomes guests and provides a high standard of service in the F&B point of sale or meeting rooms
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Cleans and tidies the restaurant and preparation areas after closing
• Before every work shift, finds out about dish composition and any shortages
• Organize his/her work to suit fluctuations in numbers, events and guests
• Ensures the equipment used remains in good condition "

Waiter / Server w / Sign-on Bonus Resume Examples & Samples

• Refills condiments and salt and pepper shakers
• Sets up and keeps salad and dessert counter supplied
• Strong communication and listening skills

Waiter / Waitress Openings Sign-on Bonus Resume Examples & Samples

• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards

Shisha Waiter Resume Examples & Samples

• To ensure that proper mis-en-place is prepared for each service
• Follow health, safety and sanitation guidelines for all products and areas
• To ensure that correct handling, use, storage and cleaning of all service equipment
• The ability to ensure proper care, security and maintenance of club equipment through proper supervision of service personnel
• Set up Shisha station neatly and presentable
• Follow store policy and procedures for stocking, rotating and storing products
• Ensure that work station is stocked with appropriate condiments at all times
• Welcome every Raffles Dubai Residents and Patrons who comes to Crossroads
• To assist customers with their choice of Shisha and to take the appropriate orders
• To have a full knowledge of Shisha menu and flavor
• Reporting of any guest comments regarding food and beverage to Crossroads Management. Assist Crossroads team by responding to requests for additional food or drink service from Crossroads Residents and Patrons
• Sign in and out in the logbook before and after shift
• To maintain good working relationship as with your own colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility
• To ensure that a tight control is kept on all stock used, and that all checks are raised and processed correctly, and are either paid or charged to account at best price
• To assist and advise as to the content of the Shisha menu, and offer any
• Minimum 1 year experience in similar role

Waiter Supervisor Resume Examples & Samples

• The primary purpose of the position is to manage the Cadet Dining Facility Food Service and Sanitation sections
• Performs second level supervisory personnel management responsibilities
• Personnel Management Administration Responsibilities
• Performs day-to-day work direction responsibilities
• Ensures education in and compliance with security directives and good safety and health directives in all work areas
• Knowledge of food service/handling, OSHA sanitation, safety and FDA health guidelines. Knowledge of inspection techniques and housekeeping practices
• Skill in planning and scheduling the use of employees, equipment, facilities, materials and tools to accomplish interrelated work operations. Skill in doing tasks with several steps using judgment in a sequence of tasks
• Ability to communicate effectively, orally and in writing. Ability to exercise technical and administrative supervision over employees
• Working knowledge of word processing and spreadsheet software. Qualified typist not required. Knowledge of basic nutritional standards to include answering cadet dietary questions pertaining to meals being served and to meet the public and tactfully explain/enforce the rules governing cadet guests at meal formations
• In-depth knowledge of food services special functions and superior customer service for feeding on large scale and for logistically difficult events
• Knowledge of a wide range of principles, processes and techniques of food service/handling and personnel management policies, practices and procedures including federal labor management relations, sexual harassment and Equal Employment Opportunity/Equal Employment Treatment
• May be required to work other than normal duty hours, which may include evenings, weekends and/or holidays
• Emergency overtime may be required
• The work will require employees to wear appropriate uniforms and safety and sanitation equipment
• Will be required to attend all mandatory training and meetings
• Employee may be detailed to other areas and or duties as mission requires. If detailed to a position that requires licensure, must have or be able to obtain required license(s)
• Directly supervises the following personnel
• 5 Waiter Supervisor, WS-7420-03
• 4 Waiter Leader, WS-7420-03

Waiter / Waitress & Barman / Barmaid Resume Examples & Samples

• Outgoing and engaging personality
• Passionate about great service and atmosphere
• Team spirit
• Calm even under pressure

Waiter / Ess-sultan s Lounge Resume Examples & Samples

• To always embrace the Jumeirah Hallmarks
• To follow proper payroll and uniform procedures
• To offer guests of the outlet an enjoyable, expertly served beverage/dining experience
• To anticipate and service of guests' requirements before requests is necessary
• To serve and clear food and beverage items in an unobtrusive and professional manner
• To be familiar with the beverage service including stemware used and appropriates garnishes
• To utilize a "Captain's Pad" correctly and for the sake of communication
• To complete opening and closing side work as assigned and has all tables set according to standard
• To present menus and explanations for all menu items as well as specials of the day
• To present children's menus, when appropriate, and describe specials
• To utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings
• To carry trays, bus and reset tables with linen, china, glass and silver
• To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars
• To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved
• To service all needs for private dining room or private function
• To report any accident or guest complaint immediately, no matter how minor, to a manager
• To recognize and address potential disruptive or undesirable guests
• To respond properly in any hotel emergency or safety situation
• To move tables and chairs
• To breakdown any buffets, displays or side stations when needed

Club Lounge Waiter / Waitress Resume Examples & Samples

• Minimum 6 months experience in a Hotel Front Office Department
• Excellent customer relations, problem solving and time management skills
• Working knowledge of hotel property management systems such as Opera
• Excellent communication skills both written and verbal
• Food and Beverage service experience is a plus
• Experience in 5 star hotels
• Solid knowledge of English. Additional language preferred
• Availability to work full-time and split shifts when necessary
• Welcomes guests and provides a high standard of restaurant service at the F&B point of sale
• Adopts appropriate service-oriented behaviours and attitudes, focussing on the brand's values
• Unloads the deliveries for his/her department
• Welcomes guests and provides waiter service
• Before every work shift, finds out about dish composition and any shortages (takes part in briefing and debriefing meetings)
• Recognises the different types of clientele and adapts services accordingly, keeping to the basic rules
• Keeps the equipment used in good condition
• Is attentive to guests' requests and fulfils them, while increasing sales
• Helps gain customer loyalty through the high standard of service
• Encourages guests to post their comments on the interactive Visitors' Book
• Takes part in meeting the department's targets

Related Job Titles

• ResumeBuild

5 Amazing waitress Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, waitress: resume samples & writing guide, professional summary, employment history.

• Clear dirty dishes from table
• Answer questions or make recommendations for other products
• Process payments
• Take orders and serve food and beverages
• Follow all relevant brand standards
• Refill beverages throughout the meal

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Todd Anderson

• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Greet customers and present menus
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Manage closing duties, including restocking items, turning off lights, etc
• Adhere to all safety and sanitation regulations
• Check in with customers to ensure that they are enjoying their meals and take action to correct any problems
• Provide excellent customer service to guests and resolve any complaints

Irving Bailey

• Make menu recommendations or share additional information about menu items

Andrew Edwards

• Prepare tables by setting up linens, silverware and glasses

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

waitress Job Descriptions; Explained

If you're applying for an waitress position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

• Ensured high customer satisfaction through greeting customers and assisting with questions.
• Provided fast and courteous service to patrons.
• Prepared and served beverages and expedited food orders.
• Bussed and reset tables and kept dining room and work areas clean.

waitress/cook

• Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Clean tables or counters after patrons have finished dining.
• Giving excellent service and greating cozy atmosphere to customers
• Making coctails/ coffees, snacks.
• Washing dishes
• Inventory 
• Prepare cold beverages, such as, juices, smoothies, milkshakes and iced drinks 
• Add relishes and garnishes to food orders, according to instructions.
• Decorate baked goods, such as cakes or pastries.
• Set up dining areas for meals and clear them following meals.
• Host, greet and show customers to their table 
• Assist in the cash register when needed 
• clean tables 
• sweep and mop
• take order 

waitress Job Skills

For an waitress position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Food Preparation
• Food Handling
• Food Safety
• Menu Knowledge
• Point of Sale (POS) Systems
• Table Setting
• Alcohol Service
• Barista Skills
• Food Cost Control
• Food Inventory
• Food Costing
• Customer Service
• Interpersonal Communication
• Multitasking

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your waitress Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Barry Irving

Provide your contact information and address year gaps, always explain any gaps in your work history to your advantage..

• Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
• Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your waitress Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Prepare tables by settin up linens, silverware an glasses
• Answer questions or make recomendations for other products
• Chek customers' IDs to ensur they meet minimum age requirements for consumtion of alcoholic beverages
• Folllow all relevent brand standars
• Makes menu recomendations or share additional informations about menu items
• Adhear to all saftey and sanitations regulations
• "I went to the store to buy some food
• I went too the store to buy some food

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume..

• Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
• Before submitting your resume, double check to avoid typos.

waitress Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an waitress position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

To the respected Accor Hotels Hiring Team

As a Waitress with a proven track record of success in Hospitality, I am excited to apply for the Chief Waitress position at Accor Hotels. I believe that my skills and expertise would make a valuable contribution to your team.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Interpersonal and Public Speaking that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Hospitality to the role and contribute to your organization's success.

Thank you for considering my application for the Chief Waitress role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

Professional

Looking to explore other career options within the Hospitality field?

Check out our other resume of resume examples.

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How to List Experience as a Server on Your Resume

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What job details should be included in a server resume?

How to describe previous server experience on a resume, examples of server resume job experience.

As a waitress or a waiter, there are several types of details that you can include in your work experience section of your resume. The type of job descriptions you include in your resume should reflect your experience working in the hospitality industry. For instance, you might include examples of your customer service skills, how you have helped past restaurants create repeat business or other professional accomplishments that show employers your competency as a server. You can also include examples of your job responsibilities and the tasks you may perform, both regular duties and additional tasks.

There are several approaches you can use to highlight your serving experience on your resume. For instance, you might start with your most recent job first and provide details about the skills you developed and the positive effects you had in your past role. 

You can refer to the following steps to help you include server experience on your resume:

1. First, include your most recent serving job

Start with your most recent serving position first. Include where you worked and the duties you were responsible for. You can also give brief examples of how your customer service skills help you succeed as a server or how you were able to solve customer problems. Employers generally like to see that servers can demonstrate exceptional customer service skills.

2. Second, list your serving experiences in chronological order

Include only the jobs you have performed as a server. As an example, if you’re applying to a five-star restaurant you may want to omit your work experience if it is unrelated to the requirements of working in an upscale environment. Instead, you might include your job experiences that are relevant to working with restaurant staff, customers and the hospitality industry.

3. Third, provide clear examples

For each work experience description you list in your resume, you should provide clear examples of how you succeeded in your role. For example, maybe you were voted server of the month for your exceptional ability to create customer relationships. Or maybe you increased your past company’s customer base by succeeding as a brand ambassador. If you have an example of how you can benefit the employer you’re applying to, consider including it in your job description.

4. Fourth, highlight your customer service skills

In each role you performed, you might consider highlighting how you applied your customer service skills. For instance, if a customer received a meal they did not order and you helped solve the conflict, highlight your customer service skills to describe how effective you are at conflict resolution. Since working as a server can rely heavily on your customer service skills, you might think about including these details in your resume.

5. Fifth, include your accomplishments for the business

If you have any accomplishments in your past serving experience, you might consider including them in your resume. For instance, if you created and helped launch a fundraising event, a new product menu or a new type of food service like take-out or delivery, you can include details of these accomplishments in your work history. Employers typically like to see that potential hires value their company’s values and overall mission.

6. Sixth, describe your hard skills

You might also consider including your hard skills like handling money transactions, running a cash register or using point-of-service (POS) order input software to take and communicate customer orders. You might also include how you keep your serving sections organized or other examples of your hard skills.

When formatting your work experience, it can be a good idea to list each job description in chronological order, and you can use specific examples within the details. You might also format a bulleted list of relevant skills, responsibilities and examples of your performance. 

The following examples can help outline how you might format this section in your resume:

Server, The Farmer’s Table Restaurant, August 2015 – October 2019

• Responsible for taking customer orders and ensuring customer satisfaction
• Recommending daily specials and discounts to successfully up-sell limited-time food products
• Successfully solved customer conflict and problems when mistakes were made with orders and payments
• Processing payments and handling cash and credit transactions
• Demonstrated creativity by developing brand new menus for the restaurant
• Introduced customers to new menu items and successfully built and fostered customer relationships

Server and Restaurant Host, Grill -n- Chill Pub, January 2013 – July 2015

• Greeted and welcomed customers and seated pub patrons
• Successfully obtained a state liquor license to legally serve alcoholic beverages
• Implemented customer surveys to provide feedback on service quality
• Built and maintained customer relationships
• Responsible for taking orders and communicating with kitchen and other pub staff

This example can help you format and write your job descriptions for your resume. You might also consider adding quantifiable results if it applies to your accomplishments as a server.