Communication Skills for Your Resume (Inspiring Examples)

By Editorial Team on November 22, 2023 — 6 minutes to read

When crafting your resume, highlighting your strong communication skills is essential. Here are some top skills to consider and examples of how to showcase them on your resume.

  • Active Listening: Demonstrate your ability to be receptive and engage in the conversation. For example: Successfully facilitated team meetings by actively listening to colleagues and providing constructive feedback.
  • Verbal Communication: Showcase your ability to express ideas clearly and effectively. You can mention an experience like: Presented quarterly reports to the executive board, effectively communicating the sales team’s achievements.
  • Written Communication: Emphasize your capacity to create clear, concise written documents. An example may be: Developed and maintained monthly newsletter for the marketing department, reaching over 500 employees.
  • Empathy: Understanding others helps foster strong professional relationships. Be sure to mention experiences like: Addressed customer concerns with compassion, resulting in significant improvements in client satisfaction.
  • Teamwork and Collaboration: Focus on moments where you contributed to successful team projects. For instance: Collaborated with cross-functional teams to develop and execute a new product launch, achieving a 30% increase in sales.
  • Adaptability: Showcase your flexibility and ability to handle change effectively. Here’s an example: Adapted communication style to accommodate remote work during the COVID-19 pandemic, ensuring a seamless transition for the team.
  • Conflict Resolution: Resolving conflicts efficiently benefits everyone. You can describe a situation such as: Mediated disagreements between team members, helping to create a more collaborative and harmonious work environment.

Verbal Communication Skills

Public speaking.

Mastering public speaking can be a game changer for your resume. Employers appreciate candidates who can confidently present information to groups. To showcase your public speaking skills, mention specific experiences where you have delivered presentations or speeches. For example:

  • Delivered a presentation on sustainable business practices to a team of 30 colleagues
  • Facilitated a workshop on effective communication for new employees

Foreign Language Proficiency

Being proficient in one or more foreign languages can set you apart from other candidates. It indicates your ability to communicate with a diverse range of people, which is valuable in a globalized workplace. To highlight your language skills, list the languages you’re proficient in along with your level of fluency. For instance:

  • Fluent in Spanish and French
  • Intermediate proficiency in Mandarin and German

Related: How to Include Language Skills on Your Resume (Examples)

Active Listening

Active listening is an essential verbal communication skill that demonstrates your ability to understand and engage with others effectively. Employers value employees who can listen attentively and respond thoughtfully in discussions. To emphasize your active listening skills, provide examples of situations where you’ve made a difference through attentive listening. Examples might include:

  • Resolved a customer complaint by actively listening to their concerns and implementing a solution
  • Improved team dynamics by being attentive during meetings and encouraging open communication among team members

Written Communication Skills

Professional writing.

In the professional world, written communication is a must-have skill. Your resume should showcase your ability to articulate thoughts and ideas with clarity and precision in different formats (reports, emails, proposals, etc.). To highlight this skill on your resume, use phrases like:

  • Developed and edited company newsletters, enhancing employee engagement
  • Created detailed project proposals, securing client approval and project funding
  • Drafted and revised technical documentation, ensuring user-friendly clarity and accuracy

Business Correspondence

Effective business correspondence involves crafting clear and concise emails, memos, and letters tailored to various audiences. Showcasing this skill on your resume can demonstrate your expertise in professional etiquette and the ability to adapt your writing style to different scenarios. Here are some examples:

  • Collaborated with international teams, sending clear and concise email correspondence to prevent miscommunications
  • Generated persuasive sales emails that contributed to a 15% increase in client conversion rates
  • Wrote concise and informative weekly memos to upper management, providing updates on project progress

Interpersonal Communication Skills

Conflict resolution.

When listing your conflict resolution skills on your resume, be specific about the techniques you employ:

  • Skilled in using active listening to pinpoint underlying issues and complaints.
  • Experienced in mediating disagreements between colleagues to find a mutual agreement.
  • Proficient in providing constructive feedback and reinforcing positive communication behaviors.

Collaborative Teamwork

Highlight your ability to work effectively with others by showcasing the following abilities:

  • Proven track record of successful group projects and team initiatives.
  • Ability to adapt communication style based on team dynamics and members’ strengths.
  • Skilled in brainstorming, group problem-solving, and co-creating ideas with diverse team members.

Showcase your ability to understand and relate to others’ feelings and emotions by including these skills in your resume:

  • Empathetic and compassionate attitude to foster a positive work environment.
  • Demonstrated ability to provide emotional support and encouragement to team members in stressful situations.

Digital Communication Skills

Social media.

Nowadays, social media plays an important role in promoting a company’s brand and engaging with customers. Highlight your experience in leveraging social media platforms to advocate brand values and enhance customer relationships. Include these skills in your resume with statements like:

  • Managed corporate social media accounts to establish a consistent brand voice and engage with customers.
  • Successfully increased follower count and engagement on various platforms by creating relevant content.

Online Meeting Management

Effectively managing online meetings is a skill that demonstrates your ability to keep participants engaged and ensure productive outcomes. Emphasize your ability to plan, host, and facilitate virtual meetings using platforms like Zoom or Microsoft Teams. Here are some examples of how to put those skills on your resume:

  • Experienced in scheduling and hosting virtual meetings, ensuring timely starts and focused discussions.
  • Skilled in facilitating online meetings with participants from diverse backgrounds, fostering collaboration and decision-making.

Frequently Asked Questions

What are some strong examples of communication skills to include on a resume.

Consider showcasing a range of communication skills, such as active listening, clear writing, public speaking, and negotiation. For example:

  • Active listening: “Consistently praised for effectively capturing project requirements through attentive listening in client meetings.”
  • Clear writing: “Developed company-wide email guidelines to ensure clarity and professionalism in written communication.”
  • Public speaking: “Delivered engaging and informative presentations at industry conferences, demonstrating strong public speaking skills.”
  • Negotiation: “Successfully negotiated contracts with suppliers, resulting in a 12% reduction in supply chain costs.”

How can I effectively showcase teamwork and collaboration abilities on my resume?

To emphasize your teamwork and collaboration skills, think about the projects you’ve participated in and your role in those projects. Examples:

  • Successfully worked on cross-functional teams to complete projects on time and under budget.
  • Collaborated with colleagues to innovate and implement improvements, increasing department efficiency by 15%.
  • Facilitated open and constructive conversations within a diverse team environment, fostering trust and accountability.

What are some tips for highlighting written communication skills in a resume?

When showcasing written communication skills, focus on the outcomes your writing has achieved. For example:

  • Crafted client proposals that consistently resulted in increased contract value and successful project launches.
  • Edited and proofread internal communications, ensuring consistent tone and style across departments.
  • Authored monthly newsletter with a growing subscriber base, receiving positive feedback for engaging and informative content.

Which techniques can demonstrate strong verbal communication abilities on a resume?

To illustrate your verbal communication skills, highlight situations where your speaking abilities played a critical role. Examples:

  • Delivered persuasive sales pitches, resulting in a 20% increase in closed deals.
  • Articulated complex technical concepts to non-technical stakeholders, facilitating successful project rollouts.
  • Mediated conflicts between team members, fostering a positive work environment and promoting effective problem-solving.

How can one emphasize active listening skills when creating a professional resume?

To showcase your active listening skills, emphasize your ability to understand and respond to others’ ideas and concerns. Think about instances where your attentive listening has positively impacted projects. For example:

  • Acted as a key liaison between departments, ensuring clear communication and understanding of project goals and tasks.
  • Routinely sought input and feedback from team members, incorporating ideas into project plans and processes.
  • Demonstrated a diplomatic approach in meetings and discussions, fostering open communication and maintaining team harmony.

What are some strategies to showcase problem-solving and leadership skills on a resume?

To highlight problem-solving and leadership skills, focus on examples where your actions led to positive outcomes. You might include:

  • Successfully led a team through a challenging project turnaround, implementing targeted solutions to deliver on-time and within budget.
  • Mentored junior employees, providing guidance and support that contributed to their successful progression within the company.
  • Identified inefficiencies in work processes and implemented process improvements, resulting in a 25% increase in productivity.
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Communication Skills on a Resume (Examples + Tips)

Ken Chase profile pic

13 min read

A group of white office workers sit around a large white table that is covered in laptops and has cups of pens and markers on it. All of the workers are looking at a long haired woman at the front of the room who is pointing at a grid of orange, yellow, and pink post-it notes on the wall.

Communication skills are something that almost every employer is looking for – and for good reason. Most jobs require some level of human interaction with coworkers, supervisors, subordinates, customers, or other stakeholders. Employers need employees with these abilities to ensure that their operations run smoothly and productively. It is thus vital to include communication skills on your resume if you want to ensure that you capture an employer’s attention during any job search.

In this post, we will explain why you need to include communication skills on your resume, examine the top five skills you need to highlight and 10 others that you may want to consider, and provide a communications skills resume template you can use to showcase your abilities.

Why should you include communication skills on your resume?

While hard skills will help show that you have the right qualifications for most jobs, soft skills are just as important for success. And when it comes to soft skills, few are as vital as the ability to communicate in a skillful way. By including communication skills on your resume, you demonstrate to employers that you can not only interact with customers, colleagues, and supervisors but also work as part of a cohesive and effective team.

How to include communication skills on a resume

Of course, you need to know how to include communication skills in a resume if you want to effectively convey these abilities to employers. To do that, you need to illustrate these skills in various sections of the resume rather than simply claim that you possess them. The following tips can help you ensure that your inclusion of these skills is as compelling as possible:

Don’t just list “excellent communication skills” in your skill section and assume that you’re done. You’ll need to include examples of how you used those abilities to solve problems, create value, or otherwise benefit your previous employers.

Make sure that your resume includes all the key qualifications you find in the job posting, using those exact terms. If a skill like team leadership is cited as a qualification, use that term in one of the achievement examples that you include in your resume.

Use real numbers to quantify the results your achievements provided for those prior employers. For example, instead of just writing that you used negotiation skills to close multiple deals for your last employer, show real value by quantifying those results: “Successfully negotiated and closed new client deals valued at more than $27 million.”

Communication skills resume template

If you’re wondering how all this might look in your resume, it may be helpful to see a simple template for including communication skills on your resume. Below, we’ve provided an easy-to-follow template that you can use to organize your own resume.

[Your name, phone number, email, LinkedIn URL]

[Headline, including desired job title]

[Summary statement. This should be 3-5 sentences highlighting your key skills and achievements to demonstrate value. Think of it as an elevator pitch that sells your qualifications to employers.]

[Core competencies section. This section should include both hard and soft skills. You can list any required communication skills here but be prepared to also highlight them in achievements in other sections of the resume.]

[Professional experience. This section should list your previous jobs in reverse order, beginning with your current or most recent position. Include the company name, job title, and employment dates for each position. Below each job, include several bullet point achievements – including those that relied on your communication skills.]

[Education. Your educational section needs to include the schools you attended, the years of attendance, course of study, degrees earned, and any relevant coursework. ]

Communication skills resume example

We’ve also put together a sample resume that highlights communication skills that you can use for inspiration or as a customizable guide for your own resume.

John Johnson

555-555-5555 • [email protected] •

Lead Corporate Negotiator with 10 Years of Fortune 500 Experience

Proven corporate negotiator and deal-closer with 10 years of success in closing multimillion-dollar client deals in the finance and manufacturing sectors. Organized, managed, and led a 20-person acquisition and merger team that created more than $500 million in value for our clients. Personally negotiated ABCD Corp. merger with EFG Inc, increasing company value by 23% while saving more than 1300 jobs.

Core competencies

Motivational speaking

Team building



Computer proficiency

Data analysis

Media relations


Professional experience

ABCD Corp, 2015-2023

Chief Negotiator, Mergers & Acquisitions (M&A) Division

Led teams responsible for identifying M&A prospects to further company growth plans

Oversaw creation of M&A outreach, negotiation, and closure plans

Negotiated deals worth more than $400 million, with 72% M&A success rate

 Alpha, Inc., 2009-2015

Lead strategist, M&A

Created merger and acquisition strategies that successfully led to more than 35 completed deals in a 6-year period

Developed negotiation presentation plans that were used to achieve a 62% success rate by negotiation teams

Created and managed negotiator training program that boosted overall closure success rate for M&A by 29%


Bachelor of Communications, GoodSpeak College, 2008

Coursework: Digital Communications, Media Relations, Public Relations, Persuasive Speaking, Negotiation Theory

Different communication skills to highlight on your resume

When you’re evaluating your own communication skills, it’s important to remember that they all fall into two main categories. Those two forms of communication include verbal and nonverbal communication. Let’s consider each to get a better idea of how they can help you in your career.

Verbal communication

Most people are intimately familiar with verbal communication, which involves the use of words to convey ideas and messages. Verbal communication can occur person-to-person, in a phone call, during a video conference, or through text, email, and other forms of writing. This type of communication is an effective way to deliver information, share new concepts, and solve problems.

Nonverbal communication

While verbal communication is important, many experts believe that seventy percent or more of all human communication occurs without words. This nonverbal communication includes subtle things like facial expressions, body language, posture, and the tone of your voice. Even something as simple as maintaining or avoiding eye contact can impart useful information to other people.

Top 5 communication skills employers look for

Before you start listing communication skills in your resume, it can be helpful to ensure that you have a better idea of the type of abilities today’s employers are looking for. In the following sections of this post, we will examine some of those key communication skills, beginning with the top five communication skills that most employers always appreciate.

Emotional intelligence is more important than ever before. As the workplace grows ever more complex, employers need to know that each member of their team is cognizant of their colleagues’ emotions and points of view. This is especially true in environments where collaboration and workplace harmony are essential for success.

It is one thing to be able to communicate an idea. It is often quite another to do with the type of clarity that most people need if they are to fully understand your message. Whether you are giving directions or taking them, it is important to be able to do so in a direct and clear way. For example, if you not only provide instructions but offer an example that effectively illustrates those directions, you’re more likely to be understood by others.

Honesty and integrity in your communications are the most important keys to gaining others’ trust. Every employer wants to build a team made up of people who say what they mean and follow through on their word. Honest employees can be relied upon to be both responsible and accountable for their actions, transparent in their actions, and authentic in all their dealings.

Team building is a powerful skill that demonstrates an ability to communicate with others, collaborate as part of a group, and even motivate colleagues to reach new heights of success. Good team builders are adept at things like delegation, inspirational messaging, and problem-solving. This skill is one that is often associated with managers – but make no mistake: employers appreciate seeing it on the resume of any job candidate.

Active listening

Active listening is a skill prized by many employees because those who possess this ability can do more than just hear messages from others. They are also adept at understanding the true meaning of any message because they actively engage in conversations and know how to use questions and reflective listening to ensure clarity.

10 other communication skills to highlight in a resume

Of course, those five critical skills are just a small subset of the full range of abilities you can cite to demonstrate your communication skills. Below, we’ve compiled a list of 10 other communication-related skills that you can include in your resume to illustrate your ability to articulate information to others.

1.      Presentation

Are you experienced in giving presentations ? If so, then turn that skill into an accomplishment in your work experience section. For example:

Supplied superior customer service training and presentations to external and internal stakeholders, reducing training time and costs by 10% over 2 years.

2.     Negotiation

Negotiation skills will benefit you in many different industries including sales, business development, and law. Showing that you successfully negotiated a deal will display your great communication skills. Here is an example of how that might be conveyed in a resume:

Experienced in delivering high-quality work products in a variety of subject matter areas, building effective case strategies, and negotiating high-value, multimillion-dollar contracts for corporate clients.

3.     Coordinating human resources

It is impossible to manage or coordinate other people’s activities without effective communication skills. If you’ve ever managed people at any level of an organization, you can illustrate this ability in your resume through a well-constructed example of a quantifiable achievement.

Managed a team of 26 customer service employees, decreasing staff turnover by 20% with improved morale, and increasing customer satisfaction and retention by 15%.

4.     Written communication

Written communication is a vital skill for writers, marketers, office staff, and many other workers. While your whole resume serves as a testament to your writing ability, you can give more weight to your writing skills by mentioning how they've helped you succeed professionally. For example:

Created headlines, edited copy, and designed graphics and pages for both print and digital platforms.

5.     Conflict resolution

Whenever humans interact, there is always the potential for interpersonal conflict. If you’re adept at resolving these types of issues, you should demonstrate that by citing examples of your conflict resolution skills in your resume.

Regularly called upon to defuse conflicts within the team to reduce distraction and ensure that our combined attention remained 100% focused on our collective mission objective.

6.     Collaboration

As we mentioned earlier in the post, teamwork is essential in many different types of jobs. If your talents include the ability to collaborate effectively with others, then you should make sure that your resume includes that skill. Pick one or more jobs where you relied on this ability for success and include a bullet point example of how it benefited the company.

In collaboration with my team and other departments, successfully reorganized our sales process to increase lead generation by 22%, improve sales conversions by 18%, and increase profits by 19%.

7.     Persuasion

The ability to persuade others can be a vital communication skill that can help you supercharge your career. It is also one of those skills that most employers will prize, especially if you can demonstrate how your persuasiveness can add value to their bottom line. One way to illustrate that persuasive ability is to highlight instances where you’ve been able to persuade others in ways that benefited your employers. For example:

Led acquisition advance team tasked with persuading target company leaders to consider selling their enterprises. Utilized persuasive techniques to achieve more than 19% success rate on first attempts, 52% success rate on second contact.

8.     Open-mindedness

One of the most important communication skills these days involves the ability to maintain an open mind. Are you someone who values other people’s perspectives and ideas? Do you enjoy brainstorming with others to come up with new and creative solutions to problems? If so, then that open-minded approach to new information and points of view is a strength that you should share on your resume.

Led diverse team in collaborative effort to brainstorm new ideas and solutions for needed technological system changes, resulting in implementation of new systems that improved company logistical efficiency by 33%.

9.     Motivational speaking

Your ability to inspire others by using your voice to motivate them to new heights of success can also be an attractive communication skill for many employers. After all, motivational skills are essential for any management or leadership position. If you’ve ever been in any situation where you needed to motivate your colleagues to achieve a goal, be sure to include that as one of your achievements.

As team leader, incorporated daily stand-up meetings to motivate and focus team members, which helped increase productivity by 28% in just 6 months.

10.  Giving and receiving feedback

Employers also want to know that you’re capable of receiving feedback, and even providing it depending on your role. Are you someone who always wants to hear constructive criticism or even negative feedback? That desire to be accountable so that you can continue to improve is something that employers will be eager to know about you. They’ll also appreciate your ability to offer constructive advice to other members of your team.

This is one of those skills that you may want to highlight in your summary statement if you’re focused on receiving criticism. For example:

Dedicated team leader who seeks out constructive feedback to fuel consistent growth and improvement in performance metrics.

On the other hand, if you’re usually the one providing the feedback, you may want to mention that in one of your work history achievements.

Provided monthly, quarterly, and annual performance reviews for team members, as well as more frequent feedback designed to prevent performance issues before they became serious problems.

Your communication skills on a resume can make all the difference

Knowing which communication skills to put on a resume could help determine the type of impression you make on any prospective employer. That’s why it’s so important to understand which skills employers are looking for and make sure that your skills align with those needs. 

So, take the time to assess your key communication skills and pay careful attention to the qualifications cited in any job posting. If you can ensure that those cited skills align well with the communication skills on your resume, you can increase your chances of landing an interview.

Want to ensure that you have the right communication skills on your resume? Head on over to get your free resume review from our team of experts to learn whether your resume has what it takes to help you achieve your job search goals.

Recommended reading:

The Best 10 Skills to Put on Your Resume

Top 15 Skills Employers Are Hiring For in 2023

Interpersonal Skills Can Give You the Competitive Career Advantage You Need

Ken Chase, Freelance Writer

During Ken's two decades as a freelance writer, he has covered everything from banking and fintech to business management and the entertainment industry. His true passion, however, has always been focused on helping others achieve their career goals with timely job search and interview advice or the occasional resume consultation. When he's not working, Ken can usually be found adventuring with family and friends or playing fetch with his demanding German Shepherd. Read more resume advice from Ken on  ZipJob’s blog .

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How Should you Show That you Have Communication Skills on Your Resume?

Here are the top ways to show your Communication skills on your resume. Find out relevant Communication keywords and phrases and build your resume today.

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What are communication skills?

Why are communication skills important on your resume, what skills, activities, and accomplishments help you highlight your communication skills, communication skills: key takeaways for your resume.

Did you know that around 85% of employees and executives believe that the lack of effective collaboration and communication is the main reason for workplace failures? Or that employees who communicate effectively could increase their productivity by 25%?

Effective communication is all about having your ideas and understandings heard and doing the same in return. That, plus the ability to convince people to act upon your ideas.

Having communication skills means that you are not just exchanging information with a partner, but rather understand the emotions and intentions behind everything you hear.

Yes, this sounds intrinsic, but it actually requires a lot of situational awareness and emotional intelligence. Being an effective and respectful communicator would save you the trouble of dealing with misunderstandings and frustration.

The reason why employees are after candidates who stand out as good communicators is that effective communication is directly related to business performance.

Just imagine having a team of impatient employees who are not able to listen and negotiate well, lack a sense of humor and cannot express their ideas and position with confidence.

Well, this is the ideal recipe for project failure. Usually, business tasks require the participation of more than one person. No matter how easy or complex such a task is, the successful implementation depends on the communication skills of the responsible team.

So, employees who have communication skills are not only preferred by the managers of a company. They are the preferred colleagues, mentors, and points of contact by clients.

It’s not enough to mention that you are an attentive listener, confident speaker, or team player. Instead, to showcase your communication skills, focus on highlighting specific situations where your excellent communication has played a crucial role.

Saying the right thing at the right time can really make the difference and turn the tide in your favor. Here are some examples of skills and personal qualities that would demonstrate that you are adept at having productive and meaningful conversations.

  • Positive attitude & Confidence: being able to dominate a conversation does not mean that you have to be pushy and impatient. Instead, to reach your end goal, you can rely on your charisma, confidence, and friendly attitude.
  • Focus & Control of emotions: staying present in the moment of the conversations and focused on your and your partner’s objectives is essential. In addition, you should be able to stay calm even if things don’t seem to go your way.
  • Non-verbal communication & Body language: while in a conversation, you can improve the way you express your ideas and goals by relying on body language. This helps the other party connect with you better and understand your viewpoints.

How to demonstrate communication skills on your resume:

  • Explain how your friendly and positive attitude has boosted the levels of teamwork and has helped increase organizational productivity.
  • Give examples of times when you have sought feedback from your superiors and have given constructive feedback to colleagues and interns.
  • Mention some occasions when you have kept an open mind during a brainstorming session, which resulted in a better group discussion.
  • Explain how your negotiations skills and empathy have helped you reach a specific goal in your workplace.
  • Mention some achievements connected to collaborating with colleagues from other departments and new employees.

As much as we might think that communication skills are a natural human trait, they are not. And that is why it is important to convince your future employer that you actually possess what it takes to work in a team or to be in charge of a team.

This can be done by taking this big and vague notion of “communication skills” and breaking it down into smaller and more specific abilities and situational examples.

If you need some inspiration, take a look at the following snippets from Enhancv users who found a way to demonstrate their effective communication skills.

Just make sure that you take the time to consider what it personally means to you to be a good communicator. From then on, the examples will follow intrinsically.

Example 1: Demonstrate communication skills in the experience section

Job situation: Junior Project Manager applies for the position of a Marketing Specialist

  • • Collaborated with a team of 10 fellow Junior Project Managers and 5 Senior Managers.
  • • Received a small promotion within six months due to positive feedback from the business clients that I was in communication with.
  • • Was in charge of managing the relations with 40 business clients, understand their needs and translate that to deliverables for the marketing team.
  • • Delivered monthly presentations in front of the Senior Management team to report on progress.

These examples demonstrate that the candidate for the position of Marketing Specialist is a very emotionally intelligent and confident person.

He/she is clearly not afraid to take a lead on some projects but is also open to receiving feedback.

The fact that the candidate mentions being in charge of leading the communication with clients speaks that he/she is well able to have up-to-the-point conversations while keeping an upbeat attitude.

Being the bridge between external and internal stakeholders, meaning clients and the team, the Junior Project Manager appears as a good listener and negotiator.

Example 2: Demonstrate communication skills in the resume summary section

Job situation: Financial Analyst applies for the position of Junior Portfolio Manager

This resume example communicates determination, hard work, and resourcefulness. The fact that the applicant has been working in a small startup team highlights that he/she has successfully gone through a lot of communication and organizational challenges.

Example 3: Show your communication skills in your achievements sections

Job situation - PR Specialist applies for the position of Head of Communication

Make sure you build yourself an image of a professional communicator. Not only one that communicates effectively in the office but one that is confident to speak under the spotlight and in front of big crowds.

Example 4: Demonstrate the skill through other sections of your resume

Effective communication is something that one learns through experiences. So, include in your resume examples of hobbies and group activities. Topple that with organizations that you have been part of as well as volunteering initiatives.

If you are the kind of a public speaking person, mention some of the occasions that you have presented in front of an audience.

Last, but not least, you can include any relevant courses and certifications that you have completed. For example, a soft skills training course or a negotiations class.

It’s all about the soft skills: show that you are empathetic, understanding, and open-minded, build an impression of a person that is pleasant to talk to. Don’t forget to stress how important feedback is to you and that you proactively seek it.

Balance out between confidence and compromise: effective communication requires that parties compromise, so you should demonstrate your readiness to step back if needed. On the other side, show that you are also confident in yourself and pursue your goals.

About this report:

Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from

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Communication Skills on Resume: What Do Recruiters Look For?

Need to demonstrate communication skills to land a job? Copy these examples and follow these practical tips for showing those skills on your resume.

2 years ago   •   8 min read

"This role requires excellent written and verbal communication skills."

If this line looks familiar, that’s because it’s on nearly every job description. It’s kind of a no-brainer — nearly every job requires some form of communication, so employers want to see evidence of those skills on your resume.

The question is, how do you convince a hiring manager you have what it takes based on your resume alone? How do you show you have great communication skills without simply stating that you’re “great at communication.”

In this article, we’ll discuss how to show your strong communication skills through detailed examples, the best competitive communication skills to highlight on your resume, and what recruiters are really looking for when they ask for good communication.

Why is communication so important

Communication is a hidden skill — you use it all the time, but rarely notice it. In some jobs, the need for clear communication is obvious, like if the position involves a lot of writing or public speaking . In others, it’s more subtle, but things like taking direction, working with clients, and conflict resolution are all clear forms of workplace communication. Every position, no matter the field, can benefit from good communication, hence why it’s a must-have for your resume.

How to demonstrate communication skills on your resume

Here are the top tips for listing communication skills on your resume:

  • Remove vague words like “communication skills”, and instead, list detailed, specific examples of times you’ve communicated well.
  • Review the job description to identify the kinds of communication skills the job is looking for, such as presenting, influencing, managing, and written communication, and detail your experience with these particular skills.
  • Use strong action verbs and quantified results to create memorable statements. For example, instead of writing “Responsible for communication,” state that you “orchestrated a communication strategy that increased team efficiency by 30%.”
  • Use bullet points to make your points easy to scan.
  • Highlight relevant hard skills like languages that show your ability to communicate well.

Now, let’s dive into what skills recruiters are really looking for when they ask for “good communication” and the best examples of communication skills to include on your resume.

How to show communication skills through your bullet points

What recruiters mean by “good communication skills”

When recruiters ask for candidates with good communication skills, they’re not just looking for people who know how to chat around the office. They’re looking for candidates who can effectively communicate with colleagues and clients, discuss performance, resolve conflicts, and have experience communicating in their particular professional setting - be it a team environment, a remote workplace, social media, or delivering presentations.

The best way to determine what type of communication each particular role requires is to look at the job description. Here is a list of commonly sought-after communication skills you’ll likely see listed in a variety of job postings:

  • Speaking and listening
  • Negotiating
  • Teamwork and relationship building
  • Sales and pitching
  • Business writing
  • Social media
  • Visual communication
  • Marketing copy
  • Giving and accepting feedback

If you’re looking to get more specific, check out our list of skills and keywords , broken down by your industry and job title.

Where to list communication skills on your resume

Communication is a soft skill, which means the do’s and don’ts of listing it on your resume are simple:

  • Don’t list communication in your skills section or write that you have “excellent communication skills.” When it comes to communication, you need to show, not tell!
  • Do describe accomplishments that involve good communication throughout your resume, in your work experience, resume summary, and education section.
  • Do mention hard skills related to communication in your skills section, such as language proficiency and digital tools like Slack or Teams.
  • Do use your resume itself as an example of good communication. This means proper grammar, no spelling mistakes, and good punctuation.

How to describe communication on your resume

The first step in highlighting good communication skills is to avoid repeating the same word or phrase over and over. When building your bullet points, try these action verbs instead:

  • Interpreted
  • Corresponded

Top communication skills to put on your resume - with examples

Here are the top communication skills to list on your resume that are relevant to almost all industries, with examples of how to showcase these skills through quantified bullet points.

Conflict resolution

Whether you're negotiating million-dollar contracts or resolving customer complaints, conflict resolution is a critical skill in any workplace. It involves handling disputes effectively, mediating between parties, and arriving at mutually beneficial solutions. On your resume, illustrate these skills by explaining an issue, how you resolved it, and what benefits your company gained. For example:

  • Supported management with handling and resolving human resources issues, decreasing employee complaints by 70%.
  • Resolve customer disputes and enhanced customer satisfaction ratings by 25%.

Digital tools and social media expertise

In today's digital environment, proficiency in modern communication tools like Slack, Zoom, or Microsoft Teams is essential, while social media expertise is increasingly in demand for marketing and customer-facing roles. Demonstrating your ability to effectively use these tools can set you apart in a competitive job market.

Describe your skills by detailing what particular tools you’re proficient with, and include results-based data, such as social media campaigns you’ve run or the number of teams you've collaborated with on Slack. For example:

  • Efficiently managed team projects and communications across global time zones using Slack and Zoom, leading to a 40% increase in project delivery efficiency.
  • Directed 10+ social media campaigns for RSP clients on Facebook, Twitter, and Instagram.

Leading meetings and team collaboration

Discussing leading meetings and team projects highlights your ability to convey ideas, engage with audiences, and facilitate group interaction. These skills reflect not only good communication but also leadership and management skills. To show this, describe an accomplishment demonstrating your ability to manage personnel, host meetings, or coordinate reports and other correspondence. For example:

  • Managed international stakeholders in India, United Kingdom, and Hong Kong by hosting daily standups and coordinating weekly status reports.

Verbal and written communication skills

Highlight both your verbal and written communication skills by mentioning presentations, reports, emails, or projects. Include hard numbers — like the number of marketing emails you wrote, new leads generated, or major accounts you landed — to show the positive outcome of your involvement. For example:

  • Wrote and produced 100+ client prospecting video emails, leading to 50+ leads and landing major accounts.

Delivering education and training

Training others is an invaluable skill that showcases leadership, communication, and conflict resolution. If you've led training, mentored new staff, or guided clients through a complicated process, highlight these accomplishments. For example:

  • Directed and advised 10+ business partners through annual talent assessments, discussions, and proactively pipelining for future openings.

Communicating with clients

Building relationships with clients is another soft skill closely related to communication. Creating a positive atmosphere, maintaining client relationships, and reaching out to community partners are all valuable skills. Including metrics elevates your bullet points from subjective to objective. For example:

  • Established and maintained positive internal and community relations through on-site recruitment and telecommunications, ensuring 93% community acceptance.

How to show communication skills in different sections of your resume

As mentioned above, you can showcase great communication skills throughout your resume, as well as in your cover letter, online profiles, and during any professional correspondence. Here is how to showcase different communication skills in various sections of your resume:

Under professional work experience

The work experience section of your resume is the best place to list communication skills. You don’t need to have worked in a communication-heavy role to do this — every job uses communication skills. Using the job description as a starting point, identify what kind of communication skills the position requires and address each one with a bullet point accomplishment.

Demonstrate communication skills on a resume by including relevant bullet point accomplishments.

Once you’ve done that, use the tool below to search for skills for the job you’re applying to. You also have the option of adding in your resume — the tool will quickly scan it and tell you which skills are missing and which you need to add.

Through education, projects, and activities

If you don’t have a lot of paid work experience, or you’re struggling to find examples of good communication, that’s okay. Personal or academic projects and extracurricular activities can be used to show excellent communication skills, especially if you’re a current student or recent graduate.Use action-focused bullet points for these, too, and include metrics wherever possible.

List your accomplishments in bullet points to highlight communication skills from projects and activities.

In your hard skills section

You shouldn’t list communication in the skills section of your resume, but you can list hard skills that demonstrate strong communication. Language proficiency , is a great skill to inclide here, as well as particualr digital communication tools, such as Slack, Zoom, Trello, or Microsoft Teams.

List hard communication skills like language fluency in the skills or additional section of your resume.

In your cover letter

Showing most soft skills on a resume is difficult because there’s no way for hiring managers to evaluate those skills for themselves. Communication is an exception to this rule — Your resume itself, and in particular your cover letter , is a direct example of your written communication skills. Make sure your application, and any other communications, are well-written, succinct, and error-free by always proofreading to catch any errors.

Common mistakes to avoid when showcasing communication skills

Here are some key pitfalls to watch out for when trying to showcase good communication skills on your resume:

  • Overusing generic phrases : Avoid vague language and overused terms like "excellent communication skills" or "strong communicator." These phrases are too general and don't provide a clear picture of your actual abilities.
  • Lacking specific examples : Failing to provide concrete examples where your communication skills made a positive impact is a common mistake. Employers want real-world examples that demonstrate your skills in action.
  • Not tailoring your examples to the job : Not tailoring your communication skills to the specific job you're applying for can be a missed opportunity. Highlight aspects of your communication that align with the job description.
  • Neglecting digital communication skills : In today's digital world, not showcasing your proficiency with modern communication tools like Slack, Zoom, or Microsoft Teams can be a significant oversight.
  • Overstating your abilities : Be honest about your level of proficiency. Overstating your skills can lead to challenges if you're unable to meet the expectations set by your resume.

Top-Tip: Create personal branding through good communication

One crucial aspect often overlooked when showcasing communication skills is the role these skills play in personal branding. Personal branding is about how you present yourself to potential employers and the unique mix of skills and experiences that make you an ideal candidate. Think of it as your USP, or unique selling point.

When you describe your communication skills, think about how these skills have helped you achieve results and how they reflect your professional brand. For instance, if your selling point is that you’re an effective team leader, highlight instances where your communication skills facilitated team success or resolved conflicts. Or if your brand is about being innovative, highlight how your communication skills have been pivotal in driving change or adopting new technologies in your previous roles.

Ensuring that this theme, or “personal branding”, is reflected throughout your resume can transform a list of job duties into a compelling narrative, painting a picture of a dynamic and capable professional.

Find out how well you score on communication skills

The most important thing to remember when listing communication skills on your resume is show don’t tell . An easy way to check if you’ve actually shown hiring managers your strong communication skills is to upload your resume to the tool below. It’ll tell you if your resume has shown enough communication skills, as well as other soft skills like leadership or problem-solving skills.

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  • Career Advice

Communication Skills: Examples for Resume + How to Improve

Aleksandra Nazaruk

Our customers have been hired by:

What kills a relationship? 

Lack of trust? Perhaps stagnation? Most experts (and shareable Pinterest quotes) agree that poor communication hurts the most. Whether it’s with your siblings, significant other, or your fellow employees, effective communication skills are crucial for building healthy connections. 

But what are good communication skills exactly? How do you measure communication skills to list them on your resume, and how do you improve them if you feel that something’s missing?

This guide will show you:

  • What effective communication skills are, plus the main types of communication skills.
  • How to improve communication skills in the workplace and become a better colleague.
  • The most common communication skills and communication examples for resume.
  • How to pick good communication skills for your resume and prove them to the employer.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here .

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communication skills

Sample resume made with our builder— See more resume examples here .

1. What Are Communication Skills?

Communication skills are abilities that allow one to effectively transmit ideas, instructions, opinions, or emotions to others, usually with a response or feedback in return. According to the National Association of Colleges and Employers , communication skills top the list of skills employers seek when hiring a candidate.

Good communication skills usually involve:

  • Absorbing, sharing, and understanding the information presented.
  • Communicating (whether by pen, mouth, etc.) in a way that others grasp .
  • Respecting others’ points of view through engagement and interest.
  • Using relevant knowledge, know-how, and skills to explain and clarify thoughts and ideas.
  • Listening to others when they communicate, asking questions to understand them better.

The Conference Board of Canada, an independent research organization, came up with their Employability Skills 2000+ . In it, they list communication as the  most fundamental skill   needed as a basis for further development.

Main Types of Communication Skills

Communication skills in the workplace can be broken down into three distinct categories: 

Verbal communication is spoken. Effective verbal communication involves nuances such as the tone of your voice, enunciation, and inflection.

Non-verbal communication is transmitted and received via other mediums, such as touch and sight. The most common of these include eye contact, hand gestures, facial expressions, and body language.

Written communication comes through the written word, including handwriting and typed text. Though it seems like it should be included in non-verbal communication, HR managers like to differentiate here, as it is a major part of the occupational dialogue.

There’s an opinion that our communication is 7% verbal and 93% nonverbal . While studies debate the accuracy of this ratio, we can still agree that effective communication skills involve something way beyond just words.

In case you’re wondering, communication skills fall under soft skills . As a simple reminder:

  • Hard skills are specific abilities and know-how (e.g., Photoshop, cash register, tech skills ). 
  • Soft skills are self-developed, life-learned attributes (e.g., social skills, adaptability).
  • Combined, these make up a skill set, which is a jobseeker's range of skills and abilities.

For a more detailed explanation of soft vs. hard competencies, see our dedicated guide: Soft Skills and Hard Skills For Your Resume

2. How to Improve Communication Skills (Or Develop Effective Communication Skills)

As author Gypsy Teague said, “Nothing is so simple that it cannot be misunderstood.” 

Some think they have communicated effectively simply because they said what they meant to say, but in reality, effective communication means that the interaction goes successfully for both sides of it. Developing good people skills will bring you countless benefits, no matter the position. 

Below, you’ll find tips on how to improve some of the most important interpersonal communication skills in today's workforce:

  • Reflection (or self-reflection)
  • Friendliness
  • Accepting feedback
  • Giving constructive feedback
  • Open-mindedness
  • Choosing the right medium
  • Nonverbal communication
  • Building trust
  • Asking questions 

Now, read more about each and every of the above communication examples for a resume:

Good communication starts with listening. You can launch a diatribe at your cat about who won the election, and the cat will hear you. That’s not listening. Listening is not just hearing something; it’s accurately receiving and interpreting for it to have been done effectively.

A bad listener makes for a bad manager or employee. They won’t be able to comprehend what’s being asked of them, much less get it done. To paraphrase author Stephen R. Covey, “Don’t listen to reply, but rather listen to understand .” Put  listening  amongst your resume communication skills if you feel like it.

When people communicate with you, they don’t want to talk to a wall (otherwise, they… could literally just talk to a wall). They not only want you to hear what they’re saying, but understand it, chew on it, and turn it over in your head.

Also, reflection doesn’t have to end when the conversation does. What separates reflection from mere listening is that you can continue to mull things over after the meeting is finished, back at your desk, or the following day.

Stop and consider incoming communication rather than merely comprehending it. You can have a talk show playing in the car during your morning drive, but is it just background noise, or are you actively paying attention?

Pro Tip: Various communication skills often work together in a symbiotic way to make for effective conversation—reflection strengthens your listening skills, and eye contact enhances verbal instructions, for example.

Foster effective communication with a friendly tone, an upbeat and polite attitude, and a general air of openness. This creates rapport and makes people feel comfortable when thinking about approaching you.

Approachability does a lot for communication. Without it, a manager may only be consulted at the last minute, perhaps when it’s too late—because an employee didn’t feel comfortable reaching out sooner. An approachable, open, and friendly attitude renders situations like these all but impossible.

Be confident in how you communicate. People shouldn’t just believe in what you’re saying, they should believe that you believe what you’re saying. Confidence is one of the key resume communication skills.

Let’s say you’re a manager. You’re trying to assure your team layoffs won’t happen. Employees will believe you if you back it up with a confident attitude and if they can feel that you mean it (of course, data and a renewed contract would help!). Morale will not get further diminished, and you can get great support from team members who will still have your back.

Portray a lack of confidence in your message, or fail to believe in it at all, and people will pick up on it. In the same scenario, morale will decline, workers will bail, and you’ll further struggle to right the ship.

Be clear and concise in a business environment. Your meaning or instruction shouldn’t get lost in a sea of extraneous words and examples. Rambling is unprofessional and confusing, and the listener may just tune you out—a detrimental outcome in the workplace.

The best way to be both brief and clear with your message is this: think before speaking . If you have time, you can also jot down some notes to help you get your point across. Listeners will thank you! This will also be a valuable asset to your presentation skills .

Pro Tip: Clarity and concision are important in business communication, but you probably don’t want to text your boss phrases like “Hey, brb, gettin hangry. TTYL.” Be brief and clear, but in a professional manner!

Accepting Feedback

Listen and reflect on what you've heard while accepting feedback given to you professionally. It can be difficult hearing someone come up to you and dismiss a project you’ve worked on for weeks—you might want to snap at them or go on a counterattack. 

However, in the workplace, more often than not, this feedback should be accepted as constructive criticism rather than ridicule or mockery. Being able to take it calmly and consider it without emotion is one of the most essential management skills , too. Use the criticism to better yourself, your project, and your goals. 

Giving Constructive Feedback

Communication is a two-way street, so being able to give constructive feedback is just as important as accepting it gracefully.

As a team member, and especially if you’re in management, you want to give feedback that recognizes the work and contributions of others. You need to be honest: let them know if they screwed up, but be diplomatic about it.

Don’t scream, make passive-aggressive comments, or sigh in frustration. This will only create ill will toward you and will not set things on the right track. Instead, be patient and kind in your feedback; you’ll keep relationships intact and resolve the issues in no time.

Pro Tip: Couple feedback with openness. An ideal work environment for everyone is where people feel comfortable giving and receiving criticism and comments. Don’t just accept feedback from others—encourage it, too!

Good communicators enter conversations with an open mind while displaying empathy, emotional intelligence , and respecting the person they speak with, as well as their message.

Don’t immediately dismiss someone, their opinions, ideas, or solutions simply because you don’t believe in them, their point of view, or their message.

Even when you disagree, understanding and respecting them as a person and their perspective is key to a happy, problem-free working environment.

Choosing the Right Medium

A good communicator communicates effectively, but also through the right medium. If your significant other immediately ended years of blissful relationship—by SMS—you’d be a little upset, would you not?

Some things are meant to be said face-to-face and in person , but others require documentation, such as a request for time off. The specific person should also be considered: busy or not, good news or bad, etc. Consider which form of communication is best and appropriate, and it’ll be much appreciated by your peers.

Nonverbal Communication

Body language is a key part of nonverbal communication. Use it to get your point across.

Consider someone who just came back from their holiday and is excited to tell you about their adventures. Rolling your eyes during their story will surely make them feel insignificant, while glancing at your watch tells them you have better things to do.

Hand gestures, eye contact, and body position all get parsed subconsciously (or even consciously, at times) by the person one speaks with. Making them feel comfortable with your body language goes a long way to bolstering that openness we talked about previously.

Pro Tip: Whether you’re an introvert or an orator that crowds flock to listen to, there is always room to improve your communication skills.

Building Trust

Develop rapport with your fellow co-workers in order to build their trust and be regarded as a colleague with amazing personal skills .

If you want others to trust you, communicate matters honestly. Don't promise something you can't deliver.

Asking Questions

To show interest in what the other person is saying, you have to ask the right questions. Asking open-ended questions is a way to engage the other person and understand their way of thinking about a certain problem.

Use closed questions (i.e., questions that start with Did, Do, Should, Have, Could) when you need an answer to a specific issue. 

To be sure you use the right body language, eye contact, hand gestures, and other communication signals in your upcoming interview, check out our complete guide: Best Interview Tips & Advice

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check . Start building a professional resume template here for free .

A view from the Zety resume builder displaying how it fills in the job history section plus a collection of pre-crafted resume descriptions proposed for the particular occupation.

When you’re done, Zety’s resume builder will score your resume and our resume checker will tell you exactly how to make it better.

3. Examples of Communication Skills for Your Resume

Ready to tweak your resume? Just say you possess Effective Communication skills and move on, right?

Wrong! Everyone's resume says they have strong communication skills. Yet they fail to really get the message across (oh, the irony!). Employers look for tailored resumes and want applicants with job-specific skills. 

You have to curate the few skills that are most relevant:

  • Find communication skills important to them in the job offer or by talking to current employees.
  • Create a list of your strong resume communication skills that showcase your approachability, empathy, and openness.
  • Make sure the rest of your resume “supports” the skills you picked out, i.e., provides proof. 

Then, compare the lists and add the matches in the Skills section of your resume . Here are some communication examples for a resume if you need inspiration:

Communication Skills Examples for Your Resume

  • Active listening
  • Collaboration
  • Cross-cultural communication
  • Negotiation
  • Phone calls
  • Presentation
  • Public speaking
  • Summarizing
  • Language skills
  • Verbal communication
  • Written communication 

Once you’ve selected the communication skills to add, you have to saturate your job descriptions with evidence, too. However, you can’t just say that you have them , like this:

You’ve got to show, not tell . Prove to the employer that you have the skills you claim to have by using past examples, numbers, and quantifiable achievements. Here are a few good communication skills examples:

To show empathy :

My last team increased productivity by more than 35%, and this wasn't from a specific policy, but rather from working together to understand and meet the goals of team members.

To show openness :

Through increased one-on-ones with my team members and by sharing department metrics more transparently, our team boosted key performance and engagement by over 50%.

To show feedback :

By changing our team’s policy to recognize a team member once per week publicly, morale and happiness metrics all skyrocketed by at least 40%.

Those examples above are great bullet points that would be perfect to add to a resume work experience section —or even as a top highlight in your resume summary or objective statement . You can also add such examples to your cover letter.

Just remember this: your first display of communication skills is when you hand in your cover letter and resume (or your job application email ). Your grammar skills, writing, and storytelling are immediately tested, so if you want to make a great first impression regarding your strong communication skills, make sure you know how to write a good resume and a good cover letter .

Communication skills on a resume are crucial, but focusing on these doesn’t preclude you from mastering the others! Check out our complete guide: 30+ Best Examples of What Skills to Put on a Resume

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here.  Here's what it may look like:

A set of job application materials that correspond, consisting of a resume and cover letter, crafted with the Zety resume builder featuring the Modern resume template, which has a dual-column structure and decorative rectangles in the top and bottom parts.

See more cover letter templates and start writing.

Key Takeaway

Good communication skills are at the very top of skills employers look for in a candidate. Keep these points in mind to create a solid resume that underscores communication:

  • Be open : a good communicator fosters an open environment by being approachable and friendly, but they also listen to others with an open mind.
  • Listen to understand : don’t just hear when another person is talking; you have to listen to them and reflect on what they say if you want to understand.
  • Choose the right format : there’s a time and a place for everything, including each communication medium, especially in the more formal workplace environments.
  • Show, don’t tell : you can’t just say that you have such-and-such communication skills, you have to prove it to them using examples and experiences and wins.
  • It starts with your resume : showing you can communicate effectively begins with writing your resume and cover letter perfectly.

Do you have any questions about good communication skills and abilities? Not sure how to describe your effective communication skills? Get at us in the comments below, and we will answer your question. Thanks for reading!

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines . We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.


Aleksandra Nazaruk

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Including Communication Skills on Your Resume

Greg Faherty

Communication skills  are one of the most valuable abilities that employers look for, as they are central to many professions and play an important role in most. However, when you’re job hunting, simply being a good communicator isn’t enough. You need to  show communication skills on your resume  in order to demonstrate your abilities to prospective employers.

Should you put communication skills on your resume?  Yes, whatever industry you work in it is important to communicate effectively other people, whether it be colleagues, superiors, clients, or customers. Many professions involve a  list of communication skills  including sending emails and speaking on the phone. Even job hunting itself requires effective communication.

Anyone can easily include communication skills keywords on their resume such as ‘team player,’ ‘attentive listener,’ ‘confident speaker,’ and ‘excellent communicator.’. However, this is unlikely to convince employers as it is easy to claim to have these skills.

Instead, it is better to  demonstrate communication skills on your resume  by highlighting the requirements of past jobs or times when you’ve excelled in a situation. Using a  resume builder  to  include communication skills  is the most time-effective way.

How to Emphasize Communication Skills on Your Resume

Like your other abilities on your resume, your  best communication skills  should be demonstrated through your professional history. There are some  basic   communication skills  which are important for most positions, though some jobs require some specific abilities. Jobs requiring strong communication skills include teachers, managers, nurses, waitresses, psychologists, and salespeople.

The first step is to read carefully through each job description and highlight the required communication  skills . You will need to  write a resume  that is a little different for each job application.

Think about what you have achieved and how your communication skills have contributed to your success. Then you will be able to actually demonstrate your abilities by including  communication skills examples  rather than just claiming to have them.

For example, including in your career accomplishments that you gave presentations, gave training sessions, worked as part of a team, resolved customer complaints, or led a project, shows that you have key  transferable skills . Find out  how to format a resume  that highlights your strengths the best.

Top 15 Communication Skills for Workplace Success

If you can clearly show that you have strong communication skills on your resume you will increase your chances of getting a first interview as they are some of the  best skills to put on a resume . Think about each point   from the following  communication skills list  and think of examples when you have demonstrated them.

Writing is a daily part of many jobs and it is an important part of communication. Most office jobs and call center jobs involve writing emails and  written communication with colleagues . What have you written? Who was it to? What did it achieve? Include this in your resume.

2. Mentoring

Providing one-to-one guidance shows that you have a range of  key interpersonal skills  such as listening, empathy, and giving advice and feedback.You can use a bullet point on your resume to highlight the progress of the individual.

3. Negotiating

Aside from the obvious financial benefits, good negotiators offer companies the ability to persuade other people. This involves getting points across clearly as well as reading other people ( non-verbal communication ). You can include this in a job description, or in an achievements section on your resume.

4. Oral communication

Oral communication skills  are important in most jobs and are essential in customer service, sales, PR, and any role which involves speaking on the phone. If verbal communication has featured in your past job roles you should highlight this, as it shows that you have strong social skills.

5. Training

Giving training sessions demands a number of communication skills. You have to be able to  engage an audience  to keep their attention. It shows that you are comfortable with  public speaking  and are able to communicate ideas and concepts to others.

6. Teamwork

Being an effective team member involves being able to communicate and share ideas with your colleagues. You need to have good listening and verbal skills to cooperate with others. If you have worked as part of a team, you should include it as one of your resume communication skills.

7. Presentations

Giving presentations shows that you can  engage with large audiences . It shows that you have a  range of skills  including oral communication. It is an impressive communication skill as not everyone is comfortable with public speaking and it is important in many jobs.

Communicators who are able to empathize with others both understand how someone is feeling and the reason for their communication, as well as  how to communicate back.  Empathy not only helps you to read the room in team meetings, but it helps you gain perspective and understanding which helps when communicating.

9. Listening

If you can listen to someone and take in everything they are saying, you can communicate back well. Communicating with people is not solely about talking. In fact, a lot of the time it is about listening. This applies to both employees and bosses.  Communication is a two-way street  and everyone should be open to listening.

10. Sense of Humor

Arguably listing this on your resume is slightly daring but it depends entirely on the type of job. Communicating with a sense of humor can be a good way of making things lighthearted and more positive or fun. However, part of this communication skill is  knowing when using humor in conversation is appropriate.

11. Compassion

If you are not able to communicate compassionately,  people can take offense when delicate topics are communicated in an insensitive manner.  It’s important to take everyone’s feeling into account when presenting ideas, implementing changes, and talking directly to others.

12. Patience

Not everything always works out as planned.  Patience is a communication skill that helps us to communicate calmly  and with poise. If you are able to be patient, whether waiting for others to respond to you or for someone to finish speaking, your communication will improve significantly. This characteristic enables you to stay calm and preserved, which also stops your brain from jarring.  Patience will let you generate your thoughts productively  and communicate coherently.

13. Positivity

If you  communicate in a positive way , your energy will bounce off and have a positive effect on others.  Positivity is also a good communication skill  that helps to persuade others. It works as a  persuasion tool  and can help others to look on the bright side of the point you are making.

14. Confidence

Communicating with confidence  will ensure that you are taken seriously (…depending on the point that you’re making) and help to make others listen, as well. If you communicate your idea half-heartedly, others might not listen or take your idea on board. Believe in yourself, be confident and your  communication will instantly improve.

15. Open-Mindedness

Communicating with an open mind  is the best way to propose ideas, receive feedback or engage in discussions. Sometimes when we plan our suggestions and proposals, we imagine our responses. It is better to  approach any communicative situation with an open mind  as we don’t always receive these expected responses. Being open-minded also helps us to take on other suggestions and try new things.

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  • Career Planning
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Important Communication Skills for Resumes & Cover Letters

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What Are Communication Skills?

Types of communication skills, written communication, verbal communication, nonverbal communication.

  • Reconciliation / Conflict Management

Communication Mediums

More communication skills.

Regardless of the job you're applying for, employers will expect you to have excellent written and verbal communication skills . Depending on the position, you will need to be able to communicate effectively with employees, managers, and customers in person, online, in writing, and on the phone.

As with any other skill set, your communication abilities are demonstrated by your professional employment history. In your application materials and your interview, you can draw attention to how your prior experiences exemplify your communication skills.

Some jobs require different skills than others, so review the job posting to see what the employer is seeking in applicants.

Then take the time to  match your credentials to the job requirements , so you can show the employer you're a strong match for the job.

It may seem simple enough to say, “I know how to communicate.” However, those with little experience communicating with people from different walks of life don’t realize how complicated communication can be.

How many times have you ever said or written something to someone that they took the wrong way? This happens in the workplace all the time. The best employers need leaders that can exercise care in their ability to listen and respond to customers and fellow employees.

Employers look for applicants with superior written and verbal communication skills for almost every job they hire for.

Writing well is a major component of your professionalism. Many talented people often do not write well. Poor writing not only makes an exchange of ideas and information less efficient, but it also makes you look unintelligent. Learning to write well has an important side effect; because clear, readable text is also well-organized, straightforward, and concise, learning to write also teaches you to speak and to think better.

  • Advertising 
  • Business Storytelling
  • Content Management
  • Content Strategy
  • Correspondence
  • Microsoft Office
  • Speech Writing
  • Technical Writing  

Verbal (also called “oral”) communication skills  are essential for those with jobs in a traditional workplace and for employees whose tasks include extensive use of telephones. While verbal communication skills are probably most important for those in sales, customer service, and public relations, anyone who has to interact face-to-face with supervisors and colleagues needs to be able to express themselves clearly and succinctly.

  • Articulating
  • Multilingual
  • Negotiation
  • Presentation
  • Public Speaking
  • Telephone Etiquette

Nonverbal communication  includes vocal tone, eye contact patterns, body language, and more. Nonverbal communication often carries more weight than verbal communication and has a much greater impact on rapport and trust. Learn the nonverbal signals you need to present yourself well. And if you have non-standard body language (for example, if you are on the autism spectrum or have a physical disability), you will have to find ways to avoid or correct misunderstanding.

  • Life Skills
  • Active Listening
  • Quick Thinking
  • Visualization
  • Problem Sensitivity
  • Emotional Intelligence

Reconciliation and Conflict Management

Simple friendliness, politeness, and respect go a long way to create rapport and improve communication. Part of conflict management is simply being kind and considerate with everyone so that they can model your behavior. Say “please,” “thank you,” and “I’m sorry” as needed. Remember to ask people how they’re doing and listen to their answer. As the workplace becomes more diverse, conflict management is a communication skill increasingly sought after.

  • Collaboration
  • Friendliness
  • Interpersonal
  • Open-Mindedness
  • Social Skills
  • Team Building

Communication can be in person, “snail-mail,” email, telephone, through text message, or video. Each medium has its advantages and disadvantages, and each adds something different to the message you are trying to convey. Some messages are better suited to particular media than others. For instance, most people prefer to have bad news delivered in person. But people also vary widely in how they respond to different media.

For example, people who lack confidence in their written communication prefer talking on the phone. Others prefer the slower, more thoughtful pace of email and prefer to avoid phones.

You have your own preferences, but part of communicating well is being able to identify the preferred medium of the  other  person for any given situation.

Communicating well is one of those abilities that is often overlooked, and yet those who have it are at a substantial advantage to those who are not. Fortunately, many communication skills can be learned.

  • Creative Thinking
  • Imagination
  • Logical Thinking
  • Social Media
  • Information and Communications Technology
  • Mobile Devices
  • Brainstorming
  • Versatility
  • Encouragement
  • Positive Reinforcement
  • Negative Reinforcement
  • Human Resources
  • Interviewing
  • Integration
  • Project Management
  • Paraphrasing
  • Approachability
  • Lie Detection

How to Make Your Skills Stand Out

Add Relevant Skills to Your Resume: As you scan the job posting, highlight the specific qualifications and skills mentioned and be sure to incorporate those keyword phrases into your resume.

Highlight Skills in Your Cover Letter: Take the time to write a quality cover letter that focuses on your most relevant skills for the job.

Use Skill Words in Your Job Interview: Are you comfortable talking with people in different settings? If you know this is not your strong point, be sure to prepare for the interview in advance.

Watch Now: 6 Soft Skills Every Employer Wants

Related: Best Resume Writing Services

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10 Communication Skills for Your Resume

Candidates who show how they use communication skills to persuade and collaborate give employers a better gauge of their qualifications.

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Communication skills are especially critical when remote colleagues or customers do not see body language and other in-person visual cues to help interpret your message.

In the workplace, effective employees leverage versatile communication skills to accomplish daily tasks. These communication skills facilitate the exchange of information verbally, nonverbally, visually or through writing to achieve a desired outcome.

Communication skills are especially critical when remote colleagues or customers do not see body language and other in-person visual cues to help interpret your message. So, how do you highlight those essential communication skills on a resume? Here's what to know.

What Are Communication Skills?

Simply put, communication skills are the ability to convey information and ideas effectively through written, verbal, nonverbal or visual mediums. People with strong communication skills in the workplace generally excel at the following:

  • Crafting well-structured emails, reports or memos that convey the intended message clearly and concisely. 
  • Confidently engaging in one-on-one conversations, meetings or telephone dialogue. 
  • Interpreting body language, facial expressions and gestures that often supplement or even supersede spoken word.
  • Effectively using visual aids like charts, diagrams, drawings or infographics to represent data and ideas.

Communication skills are essential because they foster clear understanding between team members, ensuring everyone is on the same page regarding tasks and expectations. Good communication also promotes team collaboration, builds relationships and trust among employees, reduces misunderstandings and can often lead to a more efficient workplace.

Key Communication Skills to Add to Your Resume

Communication skills go beyond just being able to speak and write effectively. They also include active listening, persuasion and the ability to adapt your communication style to different situations. Here are 10 must-have communication skills to show on your resume.

  • Inclusivity.
  • Empathetic listening.
  • Remote collaboration.
  • Analytical expression.
  • Written communication.
  • Verbal communication.
  • Group communications.
  • Persuasion.
  • Problem-solving.

1. Inclusivity

Highlight how you support and collaborate with others who are different from you. For example, how have you led productive meetings for customers across time zones or unified business needs with others who have vastly different priorities, roles and even languages? Demonstrate your methods for including others to improve overall outcomes.

Example: “Led a diverse team of 10 individuals spanning different divisions and backgrounds. Successfully implemented an inclusive team communication strategy that fostered open dialogue and mutual respect, which resulted in a 20% increase in project completion efficiency.”

2. Empathetic Listening

Listening is often more important for success in business than talking. In your resume, reflect examples of how you understand and incorporate perspectives and viewpoints that differ from your own.

Example: “As a customer service representative at (Company), I was praised for my ability to empathize with customers. This skill was reflected in my consistently high feedback scores, averaging 4.8 out of 5 for customer satisfaction.”

3. Remote Collaboration

Remote interaction and meetings can make it tricker to achieve desired results, so capturing your comfort and success with virtual relationships is a must. Be sure to include how you have used communication tools such as Teams or Slack to support your value in virtual or remote work settings. It is also critical to show your comfort with video and conference call meetings and tools such as Zoom, Teams, GoToMeeting and Google Hangouts.

Example: “Successfully led a team of six members in five different time zones at (Company). Implemented daily stand-up meetings and weekly progress reports using collaborative software, leading to a 30% increase in on-time delivery.”

4. Analytical Expression

Your resume can be an opportunity to show how you use data insights to influence or guide teams and decisions. Give examples of how you communicated your analysis – in reports, meetings, using graphics or presentations. Show key questions you analyzed, how you shared your knowledge, and what benefits your company or clients gained to help you prove this skill.

Example: “Led a team of five in a market research project for a new product launch. Performed an in-depth analysis of customer feedback and buying patterns, then communicated the results in a concise report that significantly influenced the marketing strategy. Our efforts ultimately led to a 20% increase in sales upon product launch.”

5. Written Communication

Your resume is the first sample of your writing, so make sure it is well-written, well-edited, concise and coherent. In addition to demonstrating excellent resume writing, look for opportunities to describe any written communication in your experience and the impact of your work. Show both what you did and why it is of value.

The ways writing can impact results and daily operations are numerous. Capture how your written communication adds the most value to help a potential employer see how you could complement their team.

Example: “As a content writer at (Company), I crafted over 100 well-researched articles and blogs, contributing to a 10% increase in website traffic.”

6. Verbal Communication

While the interview process will test your verbal communication, there are many options to weave verbal communication strengths into your resume. Include everyday verbal communication needed to guide co-workers, managers, direct reports and customers.

Example: “As a marketing coordinator, I presented marketing strategies and campaign results to stakeholders during weekly meetings and negotiated with over 50 vendors for event sponsorships, resulting in a 30% increase in the company's marketing reach.”

7. Group Communications

These examples include your contributions in small groups, productivity and status check meetings, and formal presentations. List whether your experience is primarily in person or if you frequently communicate via phone, video or more formally hosted meetings. Be sure to include if (and how frequently) you present your insights and analysis verbally. In addition to highlighting the types of interactions, also show the positive impacts from your contribution.

Example: “As a project manager, I led a cross-functional team of 15 members on a complex project that spanned six months. By facilitating weekly team meetings and developing clear group communication strategies, we completed the project one week before the deadline and stayed within budget.”

8. Training

Do you train or play a role in the development of others? Whether you've done so formally as a trainer or informally as a mentor, communicating in a way that helps others to grow, develop and perform better at work is of interest to potential employers.

Example: “As team lead at (Company), I developed and implemented a training program for recruits that improved the productivity of new hires by 30% and reduced their time to proficiency by 25%.”

9. Persuasion

Your resume is an ideal place to show how your skills of persuasion make you an asset. For example, were you able to change a previously accepted practice or institute a new process that had a positive impact? Did you play a role in improving work culture or recruiting talented new employees? Did you convince management to invest in a new productivity tool even though it was not approved initially in the budget?

Example: “Successfully negotiated a new contract with a key supplier, achieving a 20% reduction in costs while maintaining product quality.”

10. Problem-Solving

Use your resume to show how you approach problem-solving and how this skill helps you solve business problems. Include how you assess issues, collaborate with others, build consensus and ultimately get to a result.

Example: “As a customer service representative at (Company), I initiated a detailed analysis of a client’s issue, identified its root cause and worked with the tech team to devise a solution. This approach resolved the client's immediate issue and led to the development of a troubleshooting protocol that reduced similar complaints by 30%."

Actionable Tips for Improving Your Communication Skills

Follow these tips to sharpen your communication skills and impress your future employer.

Use the Art of Storytelling  

Storytelling isn't just for bedtime tales or campfires. It can also be an effective tool for enhancing your communication skills at work. When you share a story, you paint a vivid picture with words, which makes your message more engaging, relatable and easy to understand.

“Stories are memorable and can create a deeper connection with the audience, making messages impactful,” says Maria Tomas-Keegan, CEO and career coach at Transition and Thrive With Maria. “Next time you're giving a presentation or explaining a concept, weave in a personal story or analogy. It can be as simple as comparing a work project to a personal experience or using a metaphor that paints a clearer picture."

Participate in a Lunch-and-Learn Series

Organize or participate in a lunch-and-learn series where you talk about the work you do. Not only will your colleagues gain a better understanding of your role within the company, but it’ll also provide an opportunity for you to polish your public speaking skills.

“You have expertise that others within the company may want to learn more about," says Neil Thompson, public speaking coach and founder of training platform Teach The Geek. "And if a lunch-and-learn event doesn’t exist at your workplace, create it and invite others to talk about what they do."

Be Nondirective

Adopt a nondirective approach to be a better communicator in the workplace, says William Sipling, director of workforce transformation and chief brand storyteller at Hubstaff, which helps businesses reach productivity goals.

According to Sipling, a nondirective communication approach is common in counseling and therapy, and it’s an approach that focuses on information gathering and active listening. “It’s not heavy on advice-giving because it assumes the person you’re talking with is an expert on what they’re bringing to you,” he emphasizes.

“When I work with senior or experienced subject matter experts, I start from a nondirective standpoint. I help them use their experience to uncover a solution and take them out of functional fixedness into a new, potentially solutions-oriented environment,” Sipling says.

Be Proactive and Pay Attention to Patterns

In fast-paced workplace environments like hospitals, tasks and responsibilities can often vary from day to day, creating an element of unpredictability. But there’s generally a level of predictability in nonverbal cues and patterns in every workplace, says Jenny Morehead, CEO of Flex HR, a human resource outsourcing and consulting firm.

By recognizing and effectively communicating these patterns to team members, you can anticipate what lies ahead and prepare accordingly. Morehead suggests using phrases such as, “We’ve seen this pattern before, so here is how we’re going to handle it” to provide a clear plan of action.

Ask Clarifying Questions

“Active listening doesn’t mean staying quiet while the other person is talking and then you jump in as soon as they’re done. It means digesting what they’re saying, focusing, pondering it and asking questions for more understanding,” says Kristie Stocker, a success coach and leadership consultant with 20 years of experience in marketing and communication.

If you’re confused about something the other person is saying, Stocker suggests using the sentence, “So what you’re saying is ...” to give them a chance to clarify their response. Doing so demonstrates you're fully invested in the conversation and not simply nodding along without genuinely understanding what's being said.

9 Ways to Be a Likable Interviewee

Geoff Williams May 25, 2023

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Tags: careers , Applying , Interviewing , resumes


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Communication Skills on Resume

100 Communication Skills for Your Resume

Find 100 good communication skills (verbal, written, interpersonal) you can use on your resume and how to list communication skills on your resume.

Jen Gonzales

Effective communication skills are undoubtedly one of the most sought-after skills in today’s world of technology.

Communication is now multifaceted and multi-channel.

It doesn’t matter how good you are at the core skills of your job if you are not good at communicating with team members or stakeholders effectively. Work gets hindered and your career progress gets stalled.

The art of communication is of eminent importance not only in the world of sales and marketing but in all careers and in our day-to-day lives.

So it is quite obvious that your potential employer will be on the lookout for effective communications skills on your resume.

Here are 10 of the best communication skills for your resume:

  • Collaborative Mindset
  • Conflict Management
  • Negotiation
  • Presentation Skills
  • Public Speaking
  • Team Building

But let’s not stop here. There are so many other communication skills that are very useful for different career options.

What Are Communication Skills?

Communication skills are defined as the abilities needed to exchange information between you and others. These skills involve giving and receiving both verbal and non-verbal information.

When you are writing a resume, it’s important to note that there are three distinctly different types of communication skills.

Three Types of Communication Skills:

  • Verbal communication skills are all the skills that help you with job speaking to colleagues or customers (i.e. phone kills, presentational skills, persuasion).
  • Written communication skills include the skills you need to write anything in your job, from emails to presentations to legal briefs.
  • Interpersonal communication skills are the skills that help you understand and work with other people effectively. These skills would be adaptability, empathy, flexibility, etc.

We’ve researched 100 communication skills for your resume and categorized them for your convenience. Check out the list and choose the skills that are relevant to the jobs you are applying for.

Communication Skills for Your Resume

Read on to see these skills in action!

Verbal Communication Skills For Your Resume

Verbal communication is the most used and perhaps the most important mode of communication in our daily life.

Ask anyone with communication anxiety about the importance of using the right words with the right tone and voice in front of an audience.

A slight mispronunciation can throw you off-track during a presentation, as the presenter or audience member.

The same is true for our day-to-day office activities.

Use the following verbal communication skills on your resume to show that you are a pro at this.

Not required for most jobs other than the entertainment industry. But putting it on your resume can show that you are a good communicator.

2. Active Listening

If you don’t listen to others, how would you know what to say to them? Active listening is a must for effective verbal communication.

3. Articulation

Being able to speak clearly and present your ideas coherently and effectively is a skill that everyone would like to have.

4. Assertiveness

There are situations when we must be assertive to present an idea or opinion. But not everyone can do it in a polite manner. It’s a skill that you can master with practice.

Speaking with clarity and making sense to each and every person in your audience is one of the basics of effective verbal communication.

6. Conciseness

We want to know what we want to know quickly. Concision is a virtue.

7. Confidence

Speaking with confidence keeps your audience assured and engaged. A lack of confidence in you will sow doubts in others’ minds about your capabilities.

8. Conflict Management

Among colleagues, subordinates, or customers, conflicts must be handled. You can solve conflicts with your empathetic verbal communication and problem-solving skills.

9. Consensus Driving Skills

Having the ability to get multiple people on the same page is a difficult task that involves understanding different viewpoints, conveying ideas, and some persuasion.

10. Counseling Skills

If you have counseling skills, that means you know how to use words to soothe minds in distress. It’s also a great leadership trait to include on your resume.

11. Debating Skills

They may not be explicitly required for the job, but having this skill means you are a good speaker and critical thinker.

12. Eloquent Speaking

Fluent or eloquent oratory skills enable you to express your ideas, emotions, and incidents in an easy-to-follow and effective manner.

13. Expressing Complex Ideas

Verbal communication is about expressing facts, ideas, and emotions. Expressing complex ideas so that your audience understands them demonstrates your ability to process information and communicate it.

14. Imagination

The more imaginative you are, the more ways of problem-solving and expressing yourself are at your disposal.

15. Inquisition

Another element of active listening is being responsive and asking the right questions to gain insight. It lets you pinpoint the pain points of your audience and address them.

16. Literary Device Skills

Devices like similes, metaphors, analogies, and others help in expressing complex and abstract ideas in an easy-to-grasp manner.

17. Motivational Speaking

People need motivation every now and then and you know how to provide it. This could be one-on-one with a colleague or in front of an audience.

18. Multilingualism

If you know more than one language, you can show it off on your resume. It also indicates that you are ready to learn new things.

19. Open-Mindedness

You should not let your biases and judgments affect your communication. Open-mindedness is a much-needed communication skill in today’s world.

20. Persuasion

Persuasion is tricky. You always risk being too “salesy”. But there’s a sweet spot for being convincing without being pushy and it’s a highly sought-after skill.

21. Phone Skills

Knowing phone call etiquette and having stellar phone conversation skills are required for jobs involving phone calls with customers or other team members.

22. Presentation Skills

Presentation skills are very useful in an office setup. Not everyone can give an effective presentation, so if you have presentation skills, make it known on your resume.

23. Public Speaking Skills

Speaking effectively and clearly in front of an audience requires both verbal and non-verbal communication skills.

24. Quick Thinking

There are situations when we feel at a loss for words. You have to be a quick thinker to get out of these situations quickly.

25. Sense of Humor

A sense of humor can go a long way in more professions than you think. Customer-facing, marketing, and human resources roles can all benefit from someone who can crack a joke and a smile.

26. Storytelling

Who doesn’t love stories? Weaving storytelling techniques into verbal communication keeps your audience attentive and entertained.

27. Vocal Tone Sensitivity

Using vocal tones and pitch is an essential element of effective verbal communication. It enables your communication to be deeper and more powerful.

Written Communication Skills For Your Resume

Written communication skills are the core of many jobs and almost all jobs require you to have some kind of written communication skills.

Moreover, as a significant portion of office communication is happening online, written communication skills have assumed further importance.

Check out some of the most sought-after written communication skills below.

28. Blogging

Blogging is a great written communication skill. It denotes creativity and depth of understanding.

29. Business Analysis Writing

Similar to business writing, but more focused on comparative study between companies or business models. Add to your resume for any writing or business-related positions.

30. Business Writing

This is a great writing skill to add to your resume for any kind of job. Apart from writing, this also shows that you have business acumen.

31. Content Strategy

A must-have for marketing jobs today. It’s a huge skill consisting of many sub-skills like SEO. It denotes you are familiar with the new media landscape.

32. Content Writing

Adding content writing skills to your resume will show that you are good at writing as well as research.

33. Copywriting

Listing copywriting skills is a must for any digital marketing-related job. It is also useful for any job where you are required to do text-based work.

34. Correspondence

Effective office and business correspondence is a must-have skill for many jobs, especially office assistance and customer support professions.

35. Creative Writing

The ability to write creative pieces not only shows your writing ability but also your creativity. This skill is essential for artistic career fields.

36. Editing

A must-have skill for writing-heavy jobs. Include it whenever the job responsibilities include written communication.

37. Effective Message Writing

Essential for jobs in the communications field. Putting it on your resume will show you understand audience targeting.

38. Email Writing

Emailing is one of the essential written communication skills. You need to know what to say and how to say it correctly.

39. Financial Report Writing

If the job is related to finance, you should consider including this written communication skill on your resume. It also does well for any writing-related jobs or managerial positions.

Grammar Knowledge

We all know technology can do most of this for us in some jobs, but having a keen eye and a thorough understanding of grammar rules is essential for some roles.

40. Investigative Writing

Indicates your attention to detail, research skills, and critical thinking ability.

41. Legal Writing

A job-specific requirement. List it if the job descriptions hint at the ability to handle legal documents.

42. Pitch Deck Writing

Writing wonderful pitch decks will make you the boss’ favorite in no time. It also expresses your business acumen.

43. Playwriting

Not required in most cases, other than jobs in the entertainment industry. But having it means you are good with words and expressing ideas.

44. Poetry Writing

Writing poetry shows you are creative and imaginative. It can also show that you have a deeper level of sensitivity and emotional intelligence.

45. Presentation Writing

Writing a stellar presentation is almost 70% of the job of giving an impeccable presentation.

46. Press Release Writing

Often required for many positions in public relations, public affairs, and mass communications. Having this ability would prove you to be an asset to the team.

47. Proofreading

Having this skill means you will keep office correspondence and documents flawless.

48. Report Writing

Previous experience and your ability to describe and analyze all the crucial business updates for your office meetings will make you stand out among others.

49. Research

No writing is possible without research. Even creative writing requires it to some extent. So, add it to your resume as needed.

50. Screenwriting

Required for some specific jobs in the entertainment industry. Having this skill means you are creative.

51. Social Media Skills

Social media management and writing are popular skills sought after for digital marketing positions.

52. Speech Writing

Not always required. But having it would benefit you for certain jobs, like office assistant, personal assistant, etc.

53. Summarizing

The ability to summarize events or documents concisely and accurately can be an important communication skill to have.

54. Technical Writing

Applying to a tech company? Having this skill will denote that you are familiar with the technology landscape.

55. Translation

If you know more than one language, translation is a great written communication skill to show off on your resume.

56. Visual communication

Having this skill allows you to convey ideas through visual formats such as infographics, charts, animation, etc.

57. Web Communication

A must for jobs that require constant communication over the internet, i.e. customer support.

Interpersonal Communication Skills For Your Resume

Interpersonal communication skills are essential for our day-to-day operations.

These skills describe how you work with other people in a work environment. These skills are especially important for leadership roles in an organization.

Let’s have a look at some of the best interpersonal communications skills to put on your resume.

58. Adaptability

Having adaptability means you excel at change management and can read changing situations easily.

59. Approachability

Approachability indicates how easy you are to work with. It shows that you are open to discussions with your team.

60. Coaching and Training

Having the ability to teach and coach others is a great asset to have in any employee or leader.

61. Collaborative Mindset

Required for working on teams and building lasting client relationships. Effective collaboration makes work effortless.

62. Convergent Thinking

A problem-solving tool used to arrive at a concrete answer using logical reasoning. Show off your logic and problem-solving skills.

63. Courtesy

A basic skill that we all should have. But being courteous in the most difficult of situations is a great skill to master.

64. Creative Thinking

A must for creative fields. But having it on your resume for business-related jobs also fares well.

65. Cross-Cultural Communication

A much-needed skill in today’s world of globalization. You need to constantly engage with people from various cultures across the globe.

66. Diplomacy

Although required on a daily basis, it is essential for jobs involving international relations.

67. Divergent Thinking

A problem-solving tool that uses multiple possible solutions to come up with ideas or answers. Show that you are creative and open-minded.

68. Emotional Intelligence

An underrated interpersonal skill. Emotional intelligence plays a significant role in rapport building by forming an understanding of others at an emotional level.

69. Empathy

A must for your personal as well as professional life. Understanding the pains of your clients or audience is what makes you the best at what you do and say.

70. Flexibility

Flexibility is a must for creating a smooth workflow. Working with others and in certain situations can require a great amount of compromise.

71. Friendliness

A great skill to have for any kind of career that involves co-workers or customers.

72. Giving and Receiving Feedback

Being able to give and receive constructive feedback shows that you are open to improving yourself and helping others succeed.

73. Honesty

Another much-needed skill for any job. You should always be honest to keep you and your company out of trouble.

74. Identifying Personality Types

If you know how and what to say based on someone’s personality and values, you can get the desired result out of any interpersonal communicative situation.

75. Improvisation

Improvisation skill is a lifesaver in awkward situations. Shows that you are an out-of-the-box thinker.

76. Interviewing

An essential HR management skill. Indicates that you contribute to the recruitment process and can select the best candidates for a position.

77. Leadership

Leadership skills come with experience and practice. If you are applying to management roles, be sure to include leadership skills on your resume.

78. Logical Thinking

Logical thinking is a must for every job. But more so for jobs in business development, strategy, and planning.

79. Mediation Skills

Having this skill helps in day-to-day conflict management. It is also essential to work in corporate legal teams.

80. Mentoring

The same is true for mentoring. This skill is a leadership trait and enables you to set an example and keep your whole team in sync.

81. Motivating

Including this interpersonal communication skill on your resume indicates that you are optimistic and a team player.

82. Negative Reinforcement

An interpersonal skill for leadership and executive roles. It allows you to keep your team on the right track.

83. Negotiating

Stellar negotiation skills are a great advantage when it comes to interpersonal communication. It lets you create a win-win situation for all the parties involved.

84. Networking

Networking is a communication skill that is great to have for your own career growth as well as for your company’s progress.

85. Positive Reinforcement

This is a required skill for leadership and executive roles. It allows you to constantly improve your team.

86. Problem Sensitivity

The ability to sense the pain points and problems of your clients is a great skill, specifically in sales and marketing.

87. Psychology

Having a basic knowledge of psychology helps you to understand others better, and improves your interpersonal communication.

88. Rapport Building

Interpersonal communication is all about building lasting relationships. Rapport building is a must-have skill when you will be working directly with clients.

89. Reading Facial Expressions

A non-verbal communication skill that allows you to get the vibe of your audience and craft your message accordingly.

90. Respect

Every recruiter keeps an eye open to detect disrespectful behavior in potential employees.

91. Responsiveness

Responsiveness means that you are proactive and a team player. You are also able to take appropriate action quickly.

92. Social Skills

Social skills are great for networking events. Employees with stellar social skills can attract clients to their companies.

93. Strategic Thinking

A must-have skill for business development, planning, management, leadership, and executive roles.

94. Team Building

Teamwork is fine, but team building is even better. Team building is the ability of a leader.

95. Teamwork

Every employer wants a team player in their organization. The ability to selflessly work on a team is a trait that employers will be looking for.

96. Understanding Body Language

An often ignored, but very crucial part of interpersonal communications. A lot depends on reading and using body language signs.

97. Understanding Non-Verbal Cues

Reading non-verbal cues is essential for knowing how the other person is feeling and what you should say or do next.

98. Utilizing Non-Verbal Tools

Hand gestures, facial expressions, touch, and eye contact are important parts of interpersonal communication. Using them appropriately is an essential skill.

99. Versatility

Versatility means you are flexible, can communicate across mediums, and handle difficult situations with calmness and ease.

100. Visualizing

Be it with words or creative art forms, visualizing skills are often required for many jobs, i.e. customer experience manager and creative director.

(Check this article out for more hard and soft skills: Most Important Skills for a Resume .)

How to Add Communication Skills To Your Resume

How do you include your communication skills on your resume? Depending on the jobs you are targeting, you may need to list written, verbal, or interpersonal skills…or perhaps all three!

There are multiple ways you can put communication skills on your resume.

The first step is to take inventory of all of the communication skills that you possess. Use the list above to write down as many skills as you have.

Next, check the job description of the job that you are targeting. Look for any required or preferred skills the employer would like to see.

Compare the employer’s list to your list and any common skills will be the skills to add to your resume.

If your skills list falls a little short, double-check the job description for skills that may have been missed in your initial list. You can also research common skills for the role you are applying to.

The key is to list the communication skills on your resume that you possess, and  are relevant to the job you are applying for.

Resume Summary Section

Your resume summary, or professional summary, sits at the top of your resume and provides a summary of your highlights to your prospective employer.

It is only 4-6 sentences long, so you want to include your most impressive and relevant information.

Describe your skills using examples or experiences.

Here are some sample sentences from resume summaries that include communication skills:

Senior Marketing Leader with proven experience in driving the full scope of traditional, digital, social media, and content marketing for diverse organizations and Fortune 500 clients.

Cultivate team symmetry and drive adherence to industry best practices by effectively communicating with executives, teams, and stakeholders to ensure achievement of all financial goals.

Technical and business acumen with advanced knowledge of and experience with machine learning technologies, analytics solutions, and data warehouse tools.

Resume Skills Section

You can list your most relevant skills in the main “Skills”, “Core Competencies”, or “Area of Expertise” section of your resume.

This section of your resume quickly lists and highlights the skills you possess for the targetted job.

The main skills section of your resume is usually between your summary and your professional experience section.

List 12 -15 of the hard and soft skills you possess for the job. Use our list above to get started.

Professional Work Experience Section

You should also showcase the achievements that you have made possible using your verbal communication skills wherever suitable on your resume, i.e. in the previous job details, voluntary or extracurricular work.

In this section, you will write about any hard communication skills you have as well as soft skills.

Take a look at some example sentences from professional experience sections that include communication skills:

Recognized for consistently exceeding individual quotas by overcoming client objections, making appropriate product recommendations, and diffusing escalated client issues.

Mentored and coached resources in adopting Agile behaviors and principals, including 200 scrum masters, product owners, business owners, development teams and HR teams.

Drafted and edited legal documentation, including pleadings, appellate briefs, summonses, subpoenas, complaints, discovery and court filings, as well as transcribing dictation and drafting legal correspondence.

Consistently created viral content across several social media platforms in addition to playing a lead role within a team tasked with developing a $5MM financial presentation/analysis.

Educate providers on product portfolios, addressing their questions and concerns to ensure optimal patient outcomes.

Sample Resume With Communication Skills

We’ve provided samples of adding good communication skills to your resume.

How does this look put together on one resume?

The communication skills used in this sample resume are underlined to show how these skills are used throughout a resume.

Communication Skills on Resume Sample

How your resume will look will depend on your own communication skills and what skills are required for the job you are applying for. Every job is different and every resume will be too.

Key Takeaways

The most important lessons from the article are worth repeating: 

  • Having effective communication skills is a must in today’s world of business.
  • Communication skills to include on your resume are skills related to verbal, non-verbal, interpersonal, and written communication.
  • You must include only relevant communication skills on your resume to be seen as the perfect fit for your desired job.
  • You can highlight your communication skills in various sections of your resume.
  • Back up your skills with examples and achievements in your resume.

Follow these guidelines to list communication skills on your resume and rest assured that you will get noticed.

Of course, an effective resume is more than great communication skills on a mediocre resume. Your entire resume needs to shine!

If you’d rather have a professional take care of all of this for you, no problem! Professional resume writers create successful resumes with effective communication skills for clients every day. Check out how Find My Profession  can help you!

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Skills You Need for Your Resume to Secure a Job

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  • 11 Best Manager Skills for...

11 Best Manager Skills for Your Resume (with Examples)

8 min read · Updated on January 11, 2024

Jen David

Show off your manager skills on your resume to progress your career

Is it time to start climbing the career ladder? If you're looking at stepping up into a management role, you'll need to showcase your manager skills on your resume. As a leader, there are plenty of skills that you can highlight to prove your suitability for the role – and the good news is that you probably already have plenty of them!

What are manager skills?

Manager skills encompass a broad mix of skills and abilities that enable a person to thrive in a management role and fulfil the tasks required of them. With the right skills, a manager can deliver positive results and business improvements, whilst overseeing a productive, motivated team.  Of course, they also need to show off those skills on their resume, so that they can get hired into a management role in the first place!

In this article, we'll look at some of the top manager skills that you should consider including on your resume to support your career progression.

Examples of the best manager skills for your resume

Let's take a look at some examples of top manager skills for your resume that will make hiring managers sit up and take notice.

1. Team leadership

When you reach a management position, you'll have a team working for you. That could be a team of one or two people, or a team of hundreds. Either way, you'll need to have the  leadership skills necessary to motivate them to produce excellent work, the delegation skills to allocate work fairly, the interpersonal skills to build trusting relationships with each and every person, and the confidence to manage their performance. Team leadership skills encompass many other skills, but you can't be a successful manager without the whole package.

Gone are the days of the authoritarian leader. These days,  empathy is a key management trait. To build a positive work environment, where workers are productive, happy, and motivated, managers need to take the time to understand individual personalities, drivers, and concerns. Empathy with the needs of the team enables a manager to make better decisions, to support their staff, and to build trusting relationships. All of this comes together to create an environment where everyone operates at their best and fulfils their potential – ignore this management skill at your peril!

3. Project management

Life as a manager isn't just about managing people and operations. At some point, you'll have a project to manage, too. A great manager doesn't just accept the status quo, they identify areas for improvement and implement the necessary changes to enable the business to thrive. Projects range in size, from the small, such as arranging an on-site team-building activity, to the large, such as implementing a multi-million-dollar computer system across several global locations. Successful projects are delivered within deadlines and budgets and in line with the agreed scope and quality expectations.  Project management is an important executive manager skill for your resume, and encompasses planning, cost control, stakeholder management, risk control, and delegation, among many other skills.

4. Communication

Everyone can communicate to some degree, but do you have the high-level communication skills needed on a senior manager resume? Wrapped up in this seemingly simple skill are negotiation, influencing, public speaking, digital communication and, sometimes,  foreign language proficiency . You can't simply add “communication skills” to your manager resume – that may be fine for a recent graduate, but by the time you reach the heady heights of management you'll need to prove you have the advanced communication skills necessary to lead.

5. Conflict resolution

In an ideal world, there would be no conflict. Unfortunately, we don't live in an ideal world and, at some point, you'll find yourself needing to manage conflict. The conflict may be between team members, with suppliers, or even across departments. Showing conflict management skills on your managerial resume will reassure recruiters that you can handle difficult situations with empathy, discretion, and decisiveness.

6. Team building

Teams don't manage themselves! Even the most cohesive teams need to be supported through change or difficulties – it's how you manage those situations that will set you apart as a manager. A well-oiled team can positively impact productivity, morale, and results. Your manager skills on your resume need to include skill in team building and position you as a supportive, collaborative, empathetic leader.

7. Results delivery

Of course, there's no point having a happy team if they simply aren't delivering the results the business demands. A successful manager always has one eye on the results, whether that's in terms of KPIs, sales figures, service level agreements, profitability, cost savings… or any one of a hundred other metrics that are used to measure business performance. Don't forget to add positive results to your manager resume, so that the hiring manager can appreciate your contributions and your ability to keep performance on track.

8. Delivering presentations

The majority of people don't enjoy public speaking – and indeed some people live in fear of it! But if you're going to be a successful manager, you'll need to be confident in delivering presentations. This is a great skill to highlight on your manager resume, as there will almost certainly be some element of presentation involved in your role. From small team meetings to large conferences with hundreds of attendees, your ability to speak confidently, articulately, and concisely will be valued.

9. Planning

Are you the type to leave things to the last minute and then drag your team into a blind panic in order to hit a long-forgotten deadline? Planning is a key management skill, whether you plan day-to-day schedules and activities for your team or you create long-term project plans. Don't forget to include planning skills on your resume.

10. Problem solving

The more senior the role, the bigger the  problems you'll be called on to solve. Luckily, with your clear thinking and logical approach, you're more than up to the job – but does your resume show that? Rather than pretending that everything always runs like clockwork, your resume could benefit from a dose of reality in the form of a business problem or challenge that you've swept in to resolve.

11. Commercial acumen

A good manager understands how their role, their team and their department fits into the bigger picture. Sound commercial acumen is a vital skill for managers and one which needs to be demonstrated on your resume.

How to convey manager skills on your resume

Now you know what to include, you need to consider how to write manager skills into your resume. The best way to add manager skills is to show, rather than tell. What do we mean by that? Well, take a look at these two statements.

I have strong communication skills

I successfully negotiated improved terms with a supplier, saving $10,000 per annum

Which do you think sounds more persuasive? The second? That's because the first statement is just your opinion. The second statement provides a real-life example and a quantifiable result, which proves your opinion to be true.

By providing quantifiable examples, you'll immediately level up your resume. Rather than settling for a basic, generic document, you'll transform it into a convincing, management-level resume that showcases your relevant skills and expertise.

The job posting can be used as a cheat-sheet to help you identify which skills to focus on when you're writing your resume. If a skill is mentioned in the advert, you can be sure the hiring manager will be looking for it when they review your resume. Ensuring you've included the skills as keywords will help your resume to find its way to the top of the YES! pile.

Soft skills vs hard skills

Manager skills on your resume should include a mix of  hard and soft skills . As a reminder, hard skills are the job-specific skills that you've learned over the years you've honed your craft, such as computer programming or accounting. Soft skills are those that are transferable between roles, such as problem solving and teamwork. A great resume includes both, to position you as a well-rounded professional.

Leverage your manager skills to secure your next role!

With your management skills clearly coming through on your resume, you'll soon have interview offers flying into your inbox. Remember these key points to ensure you're presenting a strong resume:

Use real-life examples

Quantify results wherever possible

Add a mix of hard and soft skills

Reflect the skills specified in the job advert

If you'd like some feedback from an expert before you send off your manager resume, why not submit your resume for a free, no obligation resume review ? With an independent pair of eyes on the document, you'll soon learn whether your resume shows you have the skills of a manager in business or whether further work is needed before you hit the send button.

Recommended reading:

Do You Really Want to Be Manager One Day?

Leader vs. Manager: Understanding the Difference Between These Two Key Roles

10 High Income Skills Companies Need in 2024

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A Simple Hack to Help You Communicate More Effectively

  • Matt Abrahams

writing about communication skills in resume

Break down your message into three parts: What? So what? Now what?

Using a structured approach when communicating can help you prioritize what you need to convey. In this article, the author introduces his “What, So What, Now What” framework. Much like the Swiss Army knife, known for its versatility and reliability, this structure is flexible and can be used in many different communication situations. The structure is comprised of three simple questions: 1) What: Describe and define the facts, situation, product, position, etc. 2) So What: Discuss the implications or importance for the audience. In other words, the relevance to them. 3) Now What: Outline the call-to-action or next steps such as taking questions or setting up a next meeting.

Effective communication has never been more critical in our rapidly evolving world, where every conversation, negotiation, meeting, or pitch could impact our personal and professional success. We are much more likely to achieve our communication goals if we package our messages in a clear, concise, logical manner.

writing about communication skills in resume

  • Matt Abrahams is a lecturer in organizational behavior at Stanford Graduate School of Business. He hosts Think Fast, Talk Smart: The Podcast and is the author of Think Faster, Talk Smarter: How to Speak Successfully When You’re Put on the Spot .

Partner Center

10 Keys to Effective Business Writing

Amy Copperman

Whether you’re drafting your first résumé and cover letter or you’re a veteran employee or freelancer looking to improve your professional communications, it’s important to understand business writing essentials .

Business writing is a specific type of written communication used throughout all types of business operations, and it’s fundamental to communicating effectively and succeeding in any professional environment. This guide will help you learn what business writing is, why it’s important, and how to improve your own business writing for effective communications.

Polish your professional writing Grammarly helps you communicate confidently Write with Grammarly

What is business writing?

Business writing is professional communication used to convey information, instruct, make proposals, or establish agreements with clarity, conciseness, effectiveness, and professionalism.

Why is business writing important?

Business writing is important for several reasons:

  • Clear, effective communication: Accessible, concise writing is critical for business because it minimizes misunderstandings and confusion, helps set expectations, and promotes shared understanding.
  • Efficiency and productivity: Clear communication saves time by ensuring that messages are understood accurately the first time they are communicated.
  • Demonstrating professionalism: Using appropriate tone and language conveys professionalism, which helps establish credibility and trust among colleagues, clients, and stakeholders.
  • Documentation and record-keeping: The written word—whether in an email, an annual report, or anything in between—acts as a formal record, documenting agreements, decisions, and important information. Accurate, well-documented business writing can serve as evidence to support or defend legal claims or disputes and uphold accountability.
  • Compliance and legal purposes: In certain contexts, written language ensures compliance with regulations and legal requirements. A contract is a good example. In such cases, standards must be clearly and thoroughly explained according to specific requirements and policies.
  • Enhancing brand image and garnering influence: Consistent, well-crafted communication strengthens brand identity, fostering a trusted, favorable impression among clients and the public. For this reason, business writing applies whether your writing is formal or informal .
  • Convincing clients, partners, and customers to act: Effective, concise, clear, professional, and on-brand marketing communications can capture attention, quickly convey information of interest, and inspire engagement, especially when a powerful call to action is included.

Types of business writing

Business writing should be applied to all written business materials, including, but not limited to, the following:

Job applications

An application typically includes your name, contact information, work experience, skills, education, and other pertinent details as well as the accompanying cover letter .

These formal business documents outline a suggested plan, idea, or project and are designed to persuade others to accept, support, or fund a specific course of action. A well-written proposal leaves the reader with a clear understanding of what is being offered and answers any questions they may have about it.


These combinations of words and visuals often use slides, multimedia, or spoken content to communicate information, ideas, or messages on a particular topic to an audience.

Business emails should be formal emails and include a relevant subject line, greeting, the body copy, and an email signature or block of text featuring your name, job title, company, and contact information. Sometimes additional information may be included, such as a quote, website link, social media handles, and pronouns.

Business letters

There’s a known structure to business letters that calls for specific elements, such as the recipient’s name and contact information, the date, a greeting, the body copy, your name and contact information, a closing, and a reference to enclosures or attachments, if applicable. Reference letters have similar formality.

Business plans

Business plans are roadmaps for businesses, outlining business fundamentals, goals, strategies, and more. A well-defined, easy-to-understand roadmap provides a clear path to achieving your business goals, whether you’re creating the plan for yourself or sharing it to raise funding or get guidance.

Reports aim to inform and summarize information about a specific subject, project, or situation. They often include data, findings, analysis, conclusions, and recommendations, all of which are best presented in an organized manner.

Short for “memorandum,” a memo is a concise document used for internal communication within a business. Because memos tend to be brief, use words judiciously forfor clarity and impact.


While the primary function of spreadsheets is to handle numerical data and perform calculations, they also contain headers, labels, descriptions, or explanatory notes within cells or comments. Selecting your words carefully ensures clarity and accuracy.

Business speeches start as written documents that should focus on getting their points across clearly, concisely, professionally, and in an engaging manner.

Press releases

This official communication designed to share newsworthy information with the media tends to have specific formatting for easy scanning. Press release elements, whether written by a person or AI , include a headline, date of issue, body copy explaining the news, quotes from relevant individuals, a boilerplate summary of the issuing company, and contact information for media inquiries.


The goal of this written art form used in advertising, websites, emails, product descriptions, and more is to influence an audience to take a particular action, whether it’s to read, engage, purchase, share, or more. While copywriting includes writing in the voice or personality of the brand, it also adheres to the tenets of good business writing.

White papers

These comprehensive reports educate readers, provide insights, and influence decision-making through an in-depth examination of a specific issue, technology, product, or concept. White papers often include data, statistics, case studies, and expert opinions, all of which are thoughtfully organized and stated with a formal, authoritative tone.

10 keys to effective business writing

Business writing can take many forms, but its goal is unwavering: to communicate clearly, effectively, and succinctly. Apply the following keys to your professional communications to experience the benefits of great business writing.

1 Commitment to purpose

To craft succinct, clear communications you need a clear message. Identify the purpose of your message, then use it as your guide to ensure you stay on point.

2 Respect for your audience

To reach your audience, you have to speak their language. Identify your key audience, then consider what they need or want to know, their priorities, and the best way to organize your information to appeal to them.

3 Formality

Formality in business writing encompasses the whole professional package—your writing’s tone, structure, and language and the format in which you present it. Pay attention to all these elements as you craft your document.

4 Appropriate tone

The t one of your writing should be appropriate for your audience, the subject matter, and the type of document. However, your tone should always convey professionalism and mind contextual nuances. For example, in a formal letter, it’s appropriate to greet the reader by last name rather than first name, while an announcement about a surprise day off would be written in a more enthusiastic tone than one about a company closure.

5 Proper format

Business writing adheres to industry-standard formatting, which may vary depending on the document type. For example, presentations include headlines, talking points, and visuals, while résumés feature text blocks. For letter writing, memos, and other standard written communications, business writing often follows the popular organizational formula OABC (opening, agenda, body, closing).

Strong business writing features clear, straightforward messages that are easy for the reader to understand. For optimal clarity , use short sentences and plain language while focusing exclusively on the subject at hand. When presenting a lot of information, consider employing short paragraphs or lists to make the content easier to skim.

7 Conciseness

Concise does not mean abrupt or blunt. It means clearly conveying your message in the fewest amount of words possible. To do this, avoid fluff, jargon, and off-topic information. Also, reread and revise your work, eliminating unnecessary words (look for adjectives and adverbs), replacing long words with short ones, and breaking up long sentences.

8 Call to action

Some writing is purely informational. But if you want the reader to do something, include a call to action (CTA). A CTA is critical for marketing, advertising, sales, or any form of communication aiming to prompt a response. Give your reader clear guidance on what they can do next to help you achieve your business goals and be sure to include necessary incentives or reasons.

Precision and correctness of information are integral to quality business writing. It establishes professionalism, lends credibility to the content, and defends against confusion and, in certain cases, possible legal issues.

10 Mistake-free

Proper use of grammar and punctuation is crucial if you want your writing to be taken seriously. Always edit, proofread, and double-check your work with the help of AI writing assistance .

Business writing FAQs

Business writing refers to professional communication used to convey information, instruct, make proposals, or establish agreements with clarity, conciseness, effectiveness, and professionalism.

When do you use business writing?

Business writing should be applied to all written business materials, including, but not limited to, job applications, proposals, presentations, emails, business letters, business plans, reports, memos, spreadsheets, speeches, press releases, copywriting, and white papers.

What are three essential parts of business writing?

Three essential parts of business writing are clear, concise communication; relevance and purpose of content; and professionalism in tone and format.

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    1. Identify your top communication abilities Start by assessing your professional skills and identify which ones best show your ability to communicate. It may be helpful to look at a list of communication skills and match those to your work experience. Choose three to five key skills that you feel confident sharing with prospective employers. 2.

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    When crafting your resume, highlighting your strong communication skills is essential. Here are some top skills to consider and examples of how to showcase them on your resume. Active Listening: Demonstrate your ability to be receptive and engage in the conversation.

  4. 60+ Communication Skills Employers Want to See

    Adaptability. Mastery of tone. Grammar. Even if writing isn't essential for your job, being able to communicate effectively through writing is still important. With many offices now fully or partially remote, being able to write a clear email or put together a thorough brief is a key skill no matter what your role is.

  5. Communication Skills for a Resume: Examples & Definition

    11/09/2023 Communication Skills for a Resume: Examples & Definition Let's talk communication skills: Find out how to talk to people and connect with them. Become a people person with this set of effective communication skills. Aleksandra Makal Career Expert Effective communication is not just talk.

  6. Communication Skills on a Resume (Examples + Tips)

    Communication Skills on a Resume (Examples + Tips) Ken Chase, Freelance Writer Nov 6, 2023 13 min read Communication skills are something that almost every employer is looking for - and for good reason. Most jobs require some level of human interaction with coworkers, supervisors, subordinates, customers, or other stakeholders.

  7. How to Write a Communication Skills Resume (With Examples)

    1. Choose the format When writing a resume to highlight your communication skills, you may decide between a chronological resume and a functional resume. Chronological resumes are best for those who have extensive work and educational experience. These resumes typically include lists of responsibilities and accomplishments for each job position.

  8. How to Describe Your Communication Skills on a Resume

    Include all the types of communication skills you possess on your list, such as written communication skills, presentation and public speaking skills, active listening and negotiation skills. Related: How to Improve Communication Skills (With Definition and Examples) 2. Choose the relevant communication skills.

  9. How to Demonstrate Communication Skills on Your Resume?

    TABLE OF CONTENTS What are communication skills? Why are communication skills important on your resume? What skills, activities, and accomplishments help you highlight your communication skills? Communication skills: key takeaways for your resume What are communication skills?

  10. Communication Skills on Resume: What Do Recruiters Look For?

    Negotiating. Teamwork and relationship building. Sales and pitching. Business writing. Social media. Visual communication. Marketing copy. Giving and accepting feedback. If you're looking to get more specific, check out our list of skills and keywords, broken down by your industry and job title.

  11. Communication Skills: Examples for Resume + How to Improve

    1. What Are Communication Skills? Communication skills are abilities that allow one to effectively transmit ideas, instructions, opinions, or emotions to others, usually with a response or feedback in return.

  12. 10 Communication Skills for Your Life and Career Success

    1. Active listening Active listening, sometimes called appreciative listening or mindful listening, means paying close attention to who you're communicating with by engaging with them, asking questions and rephrasing.

  13. Communication skills: How to demonstrate them on your resume

    Articulation: The ability to express yourself clearly and succinctly. Tone and pitch: How the variation in your voice can change the meaning of a sentence. Pacing: The speed at which you speak can impact how your message is received. Vocabulary: The words you use can either enhance or diminish your message.

  14. Top Communication Skills For A Resume (With Examples)

    Here are some essential communication skills you can highlight on your resume: Written communication Verbal communication Interpersonal communication Empathy Confidence Positive attitude Collaboration Team player abilities Presentation abilities Persuasive and informative speaking

  15. Including Communication Skills on Your Resume

    Communication is a two-way street and everyone should be open to listening. 10. Sense of Humor. Arguably listing this on your resume is slightly daring but it depends entirely on the type of job. Communicating with a sense of humor can be a good way of making things lighthearted and more positive or fun.

  16. Important Communication Skills for Resumes & Cover Letters

    Important Communication Skills for Resumes & Cover Letters By Alison Doyle Updated on October 20, 2021 In This Article View All What Are Communication Skills? Types of Communication Skills Written Communication Verbal Communication Nonverbal Communication Photo: Ezra Bailey / Getty Images

  17. Communication Skills [68 Examples + How to List on Your CV]

    1. Put your most marketable communication skills in your personal statement. When are recruiter opens your CV, the first section they'll see is your personal statement.So if the job advert emphasises a particular communication skill, place proof of that skill (if you have it) in your personal statement to grab the reader's attention.

  18. 10 Communication Skills for Your Resume

    Here are 10 must-have communication skills to show on your resume. Inclusivity. Empathetic listening. Remote collaboration. Analytical expression. Written communication. Verbal communication ...

  19. Communication Skills in CV: 15 Common Skills & Examples in CV

    Here are 15 types of communication skills, along with an explanation of how they can be useful in the workplace and in certain fields, and followed by examples of how to demonstrate each skill in CV writing. Friendliness and empathy. Presenting. Public speaking.

  20. The Top 5 Communication Skills To Include On Your Resume

    Never talking down to someone. If you want to highlight your empathy skills on your resume, try to include examples of giving constructive feedback or supporting a coworker through a difficult time. 3. Confidence. A good communicator is someone who is confident in themselves and their abilities.

  21. 100 Communication Skills for Your Resume

    Here are 10 of the best communication skills for your resume: Collaborative Mindset Confidence Conflict Management Empathy Leadership Negotiation Presentation Skills Public Speaking Team Building Writing But let's not stop here. There are so many other communication skills that are very useful for different career options.

  22. 50+ Communication Skills For Your Resume

    Importance of communication skills on a resume. Top communication skills to boost your career prospects. Dos and Don'ts of writing communication skills on a resume. Examples of communication ...

  23. How to Add Writing Skills on a Resume (With Relevant Skills)

    Specialising in a particular writing area offers technical skills that employers and hiring managers value positively, and listing writing abilities in the skills section of a resume can help you communicate your abilities during the hiring process.

  24. Skills You Need for Your Resume to Secure a Job

    These days, almost any job requires computer skills. So if the job ad mentions specific hardware or software skills, make sure you add them to your resume. Some common computer skills are: MS Office (Word, Excel, PowerPoint, Outlook) G Suite (Google Docs, Sheets, Drive, Gmail etc.) Spreadsheets.

  25. Write a Résumé With No Work Experience

    As someone with no experience, you'll want to write a résumé objective rather than a summary. This is a concise five to seven sentences at the beginning of your résumé. It highlights qualifications, skills, goals, and experience that grab the attention of hiring managers. Quickly convey your value as a candidate and showcase why you're ...

  26. 11 Best Manager Skills for Your Resume (with Examples)

    Successful projects are delivered within deadlines and budgets and in line with the agreed scope and quality expectations. Project management is an important executive manager skill for your resume, and encompasses planning, cost control, stakeholder management, risk control, and delegation, among many other skills. 4. Communication.

  27. A Simple Hack to Help You Communicate More Effectively

    HBR Learning's online leadership training helps you hone your skills with courses like Writing Skills. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by ...

  28. 10 Keys to Effective Business Writing

    Business writing is important for several reasons: Clear, effective communication: Accessible, concise writing is critical for business because it minimizes misunderstandings and confusion, helps set expectations, and promotes shared understanding. Efficiency and productivity: Clear communication saves time by ensuring that messages are ...

  29. 5 Ways To Write Effective Emails Like A Leader

    getty. 3. Give Emails A Logical Structure. Organize the body of your email in a logical way to make it easier for the recipients to understand and remember key points. For longer emails—and only ...