analytical listening and problem solving

4 Effective Steps to Use Analytical Listening in Problem Solving

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Analytical listening is a technique that can be used to identify different elements of a problem and find potential solutions. It involves breaking down a problem into smaller components and examining each part individually. In this article, we’ll take a look at what analytical listening is and what steps you can take to use analytical listening in problem-solving.

Learn and learn on the go!

Why is analytical listening important in problem-solving?

Analytical listening helps us understand the root cause of problems and find better solutions.

Listening with analytical thinking is important because it enables us to assess what we are hearing, whether information makes sense, how well data fits together, and if there might be a solution to the problem.

How can analytical listening help in our daily lives?

Because analytical listening allows you to assess what you are hearing before making judgments or taking action, this skill has many uses for day-to-day communication.

It can improve self-awareness when you ask yourself questions such as:

• “What am I interpreting from the speaker’s words and body language?”
• “Does this make sense? Does it fit in with what I know?”
• “What emotions am I experiencing right now, and are they affecting what I am hearing?”
• “What are some potential solutions to this problem?”

It can help you in your daily interactions by allowing you to clarify information that is important for making decisions. For example, analytical listening could be used when speaking with clients about their opinions on how well a product worked during testing.

You would ask analytical questions such as:

• “How did using our product compare to other products you have tried before?”.
• “What did you like about our product?”
• “What are some areas you think we could improve?”
• “Based on your experience, what do you think would be a good solution to this issue?”.

The client’s answers to these questions can help your team understand what worked well and what could use improvement.

This allows clients who may not be very descriptive about their experiences an opportunity to share more details so both parties can come up with solutions together. It also gives the option of asking questions if there is any confusion.

Here’s an audio tutorial covering 20+ probing questions you can ask your customers. Check it out!

Importance of analytical listening in daily communication

Analytical listening can positively impact your life because it helps you solve problems, improve relationships with people around you , and become a better problem solver.

Analytical listening is the process of focusing on what others are saying without being emotionally involved or reacting instantly to their words.

It allows us to listen attentively, avoid interruptions, and acknowledge our thoughts and those of other people during communication. This focus also gives us time to better understand issues from various angles, which ultimately leads to more effective solutions.

4 Steps to Use Analytical Listening in Problem Solving

Now that we understand what analytical listening is and why it’s important, let’s look at four steps you can use to use analytical listening during problem-solving effectively.

The following four steps will help you:

• Understand the problem
• Identify the root cause of the problem
• Come up with potential solutions
• Evaluate and implement

Step One: Understand the problem

When we listen carefully, we can understand the full extent of the problem. We may hear things we overlooked before. This is especially important when trying to solve a complex issue. By understanding all the details, we can develop a better plan for solving it.

Let’s examine a common scenario at work. Your colleague comes to you with a problem and asks for your help. If you don’t listen carefully, you may not understand the full extent of the problem. This can lead to frustration on both sides. If the issue is not resolved, it can affect your working relationship and performance.

But if you listen carefully, you’ll be able to understand the full extent of the problem and create a better plan for solving it because you have all the necessary information.

Step Two: Identify the root cause of the problem

Once we understand the problem, we need to identify the root cause. This can be challenging, especially if there are multiple causes. However, analytical listening helps us to focus on the most important issues.

The root cause is the underlying reason for a problem. It’s often not obvious, and it can take some time to find it. But, once we identify the root cause, we can develop a better solution.

Let’s go back to the scenario where your colleague comes to you with a problem. If analytical listening was used, both of you would have already understood the full extent of the issue, and there wouldn’t be any misunderstandings or frustrations about what was wrong.

Step Three: Generate potential solutions

Once we have a complete understanding of the problem, it’s time to come up with some solutions. Brainstorming is an effective way to generate potential ideas quickly. We can also sort through these options and choose which ones are most appropriate for solving the specific problem at hand.

In the example with the colleague, analytical listening helps you come up with creative and effective ideas because all the necessary information is available to you.

Step Four: Evaluate and implement

We’ve gathered information from analytical listening and asked questions that help us understand the root causes of problems to identify potential solutions. Finally, it’s time to decide on one solution that will solve our problem effectively.

In the example with your colleague, analytical listening will help you evaluate and implement solutions because you can focus on the most appropriate options.

These steps can be used independently or together as part of a comprehensive problem-solving strategy!

Improve your listening skills and transform the way you communicate with customers!

Examples of analytical listening at work..

You’re in a meeting, and your manager asks for your opinion on a problem. You listen carefully to understand the full extent of the problem. You ask questions to get more information and identify the root cause. Based on this information, you develop a solution that you think will work best.

You’re working on a project, and you’ve hit a roadblock. Your colleague comes over to talk to you about it. After listening to your colleague’s explanation of the problem, you think about how you could approach solving it. You ask clarifying questions and then offer a potential solution.

You receive an email from your client asking for some information. You read the email carefully and identify the question that needs to be answered to move forward with a specific task. Based on this information, you write a response with the information your client needs.

How to improve your analytical listening skills

Practicing analytical listening will help you improve your communication skills, which are essential for success at work. Here are some practical tips to get started:

Practice active listening​​

It’s easy to focus on other things while someone else is talking, but it means that we’re not fully present during the conversation because our minds are somewhere else. Active listeners maintain eye contact with their conversational partners. They stay engaged during the entire discussion by asking relevant follow-up questions if necessary after they’ve heard everything that needs to be said.

Be aware of body language

Our words communicate our thoughts and ideas, but they don’t always tell the whole story. Our body language says a lot about how we feel. Even if you are saying the right words, your body language may communicate doubt or anger. When you’re listening to someone else, pay attention to their nonverbal cues so you can fully understand how they feel about a situation.

Ask clarifying question​s

The questions we ask to play a critical role in analytical listening. We need to ask the correct type of question to get the most accurate information. Ask open-ended and clarifying questions to ensure you’ve heard everything correctly.

Stay calm and patient​

When we’re stressed, it’s challenging to focus on anything else but our own problems. However, analytical listening requires us to be patient and listen attentively to understand the situation entirely. It’s also important not to judge or criticize ideas during brainstorming sessions.

Now that you understand how analytical listening can help you in many aspects of your life try to use analytical listening in problem-solving and see how much more effective you can be in your day-to-day activities.

Recommended Resources:

To keep learning and developing your listening skills, we recommend the following resources:

The Art of Listening: 8 Qualities That Make Great Listeners

Why Listening Is Important In Communication With Customers

The Power of Appreciative Listening: Definition, Examples, and Tips

Critical Listening: 4 Steps for Career Success

5 Types of Listening You Need to Know

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Use Active Listening to Help a Colleague Make a Hard Decision

• Cheryl Strauss Einhorn

Don’t jump straight to problem-solving.

Imagine a colleague is faced with a high-stakes decision. They’re likely stressed, conflicted, and overwhelmed. In these situations, many of us default to the role of problem-solver. We try to support our colleague by providing our opinion or offering a solution. But to effectively support decision makers in your organization, you need to step back from your own ego and just listen . This article outlines practical strategies for exercising four types of active listening: emotional, informational, analytical, and reflective. Active listening can be hard to do, but it’s a great skill to practice. It allows you to strengthen key relationships while giving decision makers the space to make decisions for themselves.

Arnaldo was the chief operating officer at a successful investment firm. Recently, the firm’s results had been underperforming expectations. This poor performance was due to one large investment that the chief investment officer, Russ, was committed to holding. Arnaldo had fielded several calls from investors who wanted Russ to sell the money-losing investment. So, when Russ asked for a meeting to discuss the fund’s performance, Arnaldo’s instinct was to make a pitch to sell — to solve the problem.

• Cheryl Strauss Einhorn is the founder and CEO of Decisive, a decision sciences company using her AREA Method decision-making system for individuals, companies, and nonprofits looking to solve complex problems. Decisive offers digital tools and in-person training, workshops, coaching and consulting. Cheryl is a long-time educator teaching at Columbia Business School and Cornell and has won several journalism awards for her investigative news stories. She’s authored two books on complex problem solving, Problem Solved for personal and professional decisions, and Investing In Financial Research about business, financial, and investment decisions. Her new book, Problem Solver, is about the psychology of personal decision-making and Problem Solver Profiles. For more information please watch Cheryl’s TED talk and visit areamethod.com .

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Analytical Listening: definition and theory

Analytical Listening Style: this article describes the concept of the Analytical Listening Style in a practical way. This article begins with a general definition of the Analytical Listening style, followed by some examples, its pitfalls and the connection of this listening style with problem solving. Enjoy reading!

What is Analytical Listening?

The definition of analytical listening.

Analytical Listening is about the ability and the capacity to properly analyse what is being said. This not only means understanding what the other person is saying and what they mean to say, but also being able to divide difficult questions into separate parts in order to get to the core.

Analytical Listening sounds easier than it is. Distinguishing between central and peripheral issues is a prerequisite.

Apart from that, common listening techniques help. The objective of Analytical Listening is to quickly see logical connections, as well as detecting possible gaps in all the information.

Listening, Summarising and Dig deeper (LSD) technique

The LSD technique is definitely useful when it comes to Analytical Listening. It stands for Listening, Summarising and Dig deeper.

Listening is actually hearing what the other is saying. This means full concentration on the other’s story is needed, as well as a thorough sinking in of the information.

Briefly summarising what the other is saying is usually enough to get to the core.

Moreover, it causes the other to feel like they are being heard and able to offer additions if the summary is (not) yet complete. By giving a short summary, the listener gives themselves time to let the information sink in and understand what they just heard. This is followed by digging deeper to get down to the core.

Origin from Audio Productions?

Analytical Listening is originally a way of listening to audio productions, where the meaning of the sounds is interpreted correctly by the listener.

It is often used by professionals working on audio productions.

This Listening Style is actively engaged with the music they are listening to; each element of a piece of music is analysed in order to understand the intentions of the composer and/or lyricist. During Analytical Listening, the listener looks for the deeper meaning of what is heard. Sound itself has no meaning; it’s about the underlying layer.

When someone says something, it’s not just about the contents. It’s especially the way they say it that gives meaning to the words. This intonation also applies in music.

The underlying emotional implications of a musical performance indicate the composer’s meaning and intentions. Music is more than simply a mix of sounds. The composer and/ or lyricist is always trying to convey a meaning or emotion, such as happiness, sadness, anger, or love.

Thus, music can be made about an endless array of subjects and emotions . This means there are many details for the listener to find. It’s about finding out the message behind the message.

Analytical capacity

Analytical ability is very useful in many other occupations as well, however. Think of leadership roles, technical occupations, and the medical world, where it comes down to making many analyses.

Listening analytically means looking at differences, possible risks , and the things that make no sense. By analysing these, the cause of the problem becomes clear.

Addressing this will make the information clearer for both parties. In some cases, the analytical listener will cause the other to feel annoyed. The other may feel ‘caught’ regarding the fact that they did not provide complete information. By supporting and encouraging them, both parties will find common ground again.

Analytical capacity is a trait that applies to the analytical listener. This analytical ability is a quality that usually goes hand in hand with other abilities one has, such as empathic capacity , inquisitiveness, curiosity, desire to learn, being critical and open-minded.

Analytical capacity is a mixture of all these traits and abilities.

Apart from the power of this Listening Style, there are also a number of pitfalls. For example, those who are strongly analytically minded and capable of good analytical thought tend to think things through too much and hesitate too much before coming up with a final judgment.

Because of their analytical capacity, such a person will first go over all the options, weigh them, and closely examine all the pros and cons before making a choice. The indecisiveness this brings may be experienced by their environment as highly annoying.

The previously mentioned danger that the conversation partner will feel attacked is also a potential issue. This is because the analytical listener ask a lot of questions, which can make them seem distrustful towards their conversation partner.

Besides deeper questions, the analytical listener will ask many ‘why’ questions, which people will often not be able to answer. The tip is to look for the answers together and not put the other on the spot. That could be felt as a negative confrontation, which stalls the conversation and could make it take a different turn.

Apart from that, the analytical listener is ‘allergic’ to ad hoc solutions that should be implemented in the short term.

In some situations, however, they will need to accept these because not doing so would interfere with business operations.

To the analytical listener, this will feel like implementing poorly thought out solutions without having made a correct diagnosis. Depending on the situation, the analytical listener may have to learn to accept this.

Analytical Listening & Decision Making

Analytical Listening forms one of the foundations of good decision making. Listening thoroughly and analytically makes it easier to reconstruct a situation and find a solution rationally. This will then lead to optimal decisions. Especially when it comes to decision making,

Analytical Listening is a large part of a leadership skill set. Complex problems are more easily understood, meaning a better prediction can be made as to which solution or method would be best. It can therefore contribute to all kinds of business roles that call for good planning and decision making.

Listening Skills Course: The Ultimate Workplace Soft Skills Increase your Listening Skills to Advance Your Career   More information

Analytical Listening & Problem Solving

Moreover, Analytical Listening helps bring balance to a conversation and process information objectively.

In conversation with others, feeling plays an important role. When the atmosphere of the conversation is good, chances are objectivity will disappear into the background.

Being mindful of this allows for a balance to be created between feeling and logical reasoning. Analyses of causes can be made, after which the consequences of a problem can be better detected as well. An analytical listener is able to critically look at elements of a problem and apply models to them.

By distinguishing main problems from partial problems, the analytic listener can collect a lot of information, then research it.

It’s Your Turn

What do you think? What are your experiences with Analytical Listening? Do you recognize the practical explanation or do you have any more additions? Does Analytical Listening help you to get to the core of the problem or to make decisions more easily?

Share your experience and knowledge in the comments box below.

More information

• Bonet, D. (2001). The business of listening a practical guide to effective listening . Crisp Learning.
• Gearhart, C. C., Denham, J. P., & Bodie, G. D. (2014). Listening as a goal-directed activity . Western Journal of Communication, 78(5), 668-684.
• Thompson, K., Leintz, P., Nevers, B., & Witkowski, S. (2010). The integrative listening model: An approach to teaching and learning listening . Listening and human communication in the 21st century, 266-287.

How to cite this article: Mulder, P. (2019). Analytical Listening . Retrieved [insert date] from Toolshero: https://www.toolshero.com/communication-methods/analytical-listening/

Original publication date: 08/15/2019 | Last update: 12/19/2023

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Patty Mulder

Patty Mulder is an Dutch expert on Management Skills, Personal Effectiveness and Business Communication. She is also a Content writer, Business Coach and Company Trainer and lives in the Netherlands (Europe). Note: all her articles are written in Dutch and we translated her articles to English!

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Analytical Thinking, Critical Analysis, and Problem Solving Guide

• Post author: Samir Saif
• Post published: September 5, 2023
• Post category: marketing skills
• Post comments: 4 Comments
• Post last modified: November 10, 2023
• Reading time: 9 mins read

Analytical thinking; is a mental process that entails dissecting an issue or situation into its constituent parts, investigating their relationships, and reaching conclusions based on facts and logic.

It is not about trusting instincts or making assumptions; rather, it is about studying details, recognizing patterns, and developing a full understanding. Whether you’re a seasoned professional, an aspiring entrepreneur, or a curious mind, improving analytical thinking can help you solve problems more effectively.

Table of Contents

Analytical Thinking’s Importance in Problem Solving

Certainly! Analytical thinking entails the capacity to gather pertinent information, critically assess evidence, and reach logical conclusions. It enables you to:

• Identify Root Causes: Analytical thinking allows you to delve deeper into a problem to find the underlying causes rather than just addressing surface-level symptoms.
• Reduce Risks: Analytical thinking can help discover potential risks and obstacles connected with various solutions. This kind of thinking encourages constant progress and the generation of new ideas.
• Improve Communication: Analytical thinking enables you to deliver clear and well-structured explanations while giving answers to others.
• Adaptability : Analytical thinking gives you a flexible attitude.
• Learning and Development: Analytical thinking improves your cognitive skills, allowing you to learn from prior experiences and apply those lessons to new situations.
• Problem Prevention: By examining previous difficulties, you can find trends and patterns.
• Analytical thinking is, in essence, the foundation of effective problem-solving. It enables you to approach problems methodically, make well-informed judgments, and eventually get better results.

Key Components of Analytical Thinking

Analytical thinking is a multifaceted process including a beautifully woven tapestry of observation, inquiry, and logic. Engage your curiosity as you approach a complex task and see patterns emerge, similar to stars in the night sky.

These patterns direct your thinking toward greater comprehension. Your understanding grows as you progress, and your analytical thinking becomes a light of clarity, guiding people through the fog of complexity.

Your tapestry is complete as you approach the shores of conclusion, a tribute to the power of analytical thinking. Embrace your curiosity, navigate the waters of observation, and let the stars of logic guide you. Remember that the art of analytical thinking is a magnificent journey that leads to enlightenment.

Using analytical reasoning in real-life situations

Absolutely! Let’s get started with analytical thinking! Consider yourself in a busy city, attempting to discover the shortest route to your goal. Instead than taking the first option that comes to mind, you take a moment to think about your possibilities.

This is the initial stage in analytical thinking: evaluating the situation. As you contemplate, you balance the advantages and disadvantages of each route, taking into account issues such as traffic, distance, and potential bypasses. This information gathering approach assists you in making an informed decision.

Breaking down the problem

Then you go to the second phase, which entails breaking the problem down into smaller portions. You break down the difficult job of navigating the city into manageable components, much like a puzzle.

This technique allows you to identify future difficulties and devise creative solutions. For example, you may observe a construction zone on one route but recall a shortcut that may save you time.

Read Also:  Goal Alignment: Key Strategies for Success

Analyzing the information

You employ critical thinking to assess the material you’ve received as you go. As you consider the significance of each component—time, distance, and traffic—patterns and connections emerge.

You begin to make connections and discover that, while a faster route may appear enticing, heavy traffic at certain times of day might make it a frustrating experience.

Make a decision

Making a decision in the last step necessitates a complete comprehension of the circumstance as well as critical analysis. Analytical thinking entails investigating alternatives, comprehending nuances, and making informed decisions.

This approach can lead to optimal, well-thought-out, and adaptable solutions, whether navigating a city, tackling a complex project, or making life decisions. Analytic thinking allows one to make informed judgments that benefit both the situation and the individual.

Strategies to Enhance Analytical Thinking Skills

Developing strong analytical thinking abilities is a journey that opens up new possibilities for comprehension and issue solving.

Consider yourself on an exciting mental journey where every challenge is an opportunity for improvement. Here’s a step-by-step guide to cultivating and improving your analytical thinking talents.

Accept curiosity

Begin by embracing your curiosity. Allow your thoughts to roam, pondering about the hows and whys of the world around you.

Allow yourself to immerse yourself completely in the complexities of a complex topic, such as climate change. “What are the underlying causes of this phenomenon?” Two decent places to start are “How do different variables interact to shape its outcomes?”.

Improve your observing abilities

Then, put your observation abilities to the test. Pay close attention to details that would otherwise go undetected. Instead of just gazing at the colors and shapes, try to figure out the brushstrokes, the play of light and shadow, and the feelings they create, as if you were studying a painting.

When analyzing data, look underneath the surface figures for trends, anomalies, and patterns that can reveal hidden insights.

Accept critical thinking

Learn to think critically as you progress. Examine your assumptions and look for alternative points of view. Assume you’re looking into a business problem, such as declining sales.

Instead than jumping to conclusions, investigate the matter from all angles. Consider changes in the sector, client preferences, and even internal corporate processes. This broader viewpoint can lead to creative solutions.

Read Also:  Business Development: Strategies and Tips for Success

Experiment with logical reasoning

Also, practice logical reasoning. Improve your ability to connect the dots and build logical chains of reasoning. As if you were assembling a jigsaw puzzle, each piece must fit snugly into the whole.

Consider how numerous variables such as population growth, infrastructure, and transportation systems logically interconnect when dealing with a complex issue such as urban congestion.

Improve your problem-solving skills

Develop your problem-solving abilities as well. For example, if you’re struggling with a personal issue, such as time management, break it down into smaller components. Analyze your daily routine to discover bottlenecks and develop a strategy to overcome them.

Foster continuous learning

Finally, encourage ongoing learning by broadening your knowledge base and investigating new domains. Imagine yourself as a discerning thinker analyzing the world’s intricacies and unraveling secrets.

Remember that progress, not perfection, is the goal. Every task, question, and conundrum you solve puts you one step closer to being an analytical juggernaut. Continue to explore and study to see your critical thinking skills soar to new heights.

Applying analytical reasoning to work

Assume you are a business owner who wants to boost client happiness. An analytical thinker would collect and analyze client input to uncover frequent pain issues.

You can adopt targeted adjustments that address the fundamental causes of unhappiness by detecting patterns in feedback data.

How can you demonstrate analytical skills on a resume?

Analytical skills on your CV can set you apart and leave a lasting impression on potential employers. Make your CV into a canvas, describing specific instances where your analytical skills were put to use.

Share how you methodically dissected a challenging topic or situation, revealing insights that aided your decision-making.

If you were tasked with optimizing a company’s supply chain, for example, dig further into data on inventory levels, production rates, and distribution deadlines.

Explain how your study found a bottleneck in the distribution network, leading to a realignment suggestion that saved the organization time and money.

Storytelling is key. Create a fascinating story about how your analytical abilities helped solve a tough problem, demonstrating your abilities and attracting the reader.

Your CV should read like a motivational trip through your analytical abilities, inspiring companies with your future contributions to their organization.

What is a case study of analytical thinking?

Absolutely! Let me give you an excellent example of analytical thinking that perfectly expresses its essence. Maya, a young scientist in this example, is dedicated to discovering a long-term solution for safe drinking water in rural areas.

She performs extensive research on water supplies, toxins, and local circumstances, looking for patterns and anomalies. She develops the concept that heavy rains increase runoff, resulting in higher levels of water contamination.

Maya designs controlled experiments in a lab setting to test her idea, acquiring quantifiable information through manipulation and observation.

Maya’s investigation continues, and she explores the big picture, imagining a multi-faceted solution that involves rainwater gathering, enhanced filtration systems, and community education.

She anticipates problems and works with engineers, social workers, and community leaders to refine her ideas and ensure their viability.

Her journey exemplifies how analytical thinking can lead to transformational solutions, and it motivates us to tackle complex challenges with curiosity, diligence, and the hope that careful analysis may design a better future.

Final Thoughts

Analytical thinking is more than just a cognitive skill; it’s a mindset that empowers you to unravel complexity, make informed choices, and navigate challenges with confidence.

You will be better able to handle the intricacies of the modern world as your analytical thinking skills increase, whether in business, academics, or daily life. Accept the power of analytical thinking, and your decision-making and problem-solving abilities will soar.

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Personality

Mental disorders, resignation letters, analytical listening (what is it & how can you do it), analytical listening: meaning, examples of analytical listening, analytical listening: music, task oriented listening, appreciative listening, critical listening.

Analytical listening is a fascinating subject that there is a lot to learn about, and it can prove to be quite a great skill to have.

In psychology, listening on its own has been researched a fair bit, and it is often used as a variable in various experiments related to cognition, memory, speech and so on.

Frequently Asked Questions (FAQs): Analytical Listening

What are the 4 types of listening.

The four types of listening are appreciative, empathic, comprehensive, and critical. The four types of listening usually depend on why you are listening, who the speaker is, and what your cognitive capacity to listen is like, among many other factors.

What are the 5 stages of listening?

What are three reasons why listening is difficult.

https://www.phon.ucl.ac.uk/home/shl9/ashby/ma.htm

https://www.music-production-guide.com/critical-listening.html

https://saylordotorg.github.io/text_stand-up-speak-out-the-practice-and-ethics-of-public-speaking/s07-02-listening-styles.html

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Analytical Skills Definition

Analytical skills examples, how to show your analytical skills on your resume, how to talk about your analytical skills in an interview, how to improve your analytical skills, analytics at work: the bottom line, what are analytical skills definition and examples.

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If you’re looking for a job in 2024, chances are you’ll need stellar analytical skills. Analytical skills help you assess information and facts, problem-solve, and implement the best solutions. According to LinkedIn , they’re one of the top 10 most in-demand soft skills of 2024. So, what are some analytical skills examples and how can you improve yours?

Analytical skills are the skills you use to make decisions and find solutions to problems. In the workplace, an analytical person helps the company problem-solve by breaking down information; looking through data and finding patterns, trends, and outliers; brainstorming new ideas; and making decisions on what solutions to implement.

If you’re like me, you might be thinking that analytical skills are usually just for data-heavy or analytical roles. But even as a more creative professional — working on writing and marketing — I’ve learned analytical skills are crucial to essentially any role. For example, I use analytical skills to understand which of my articles are performing well and which ones aren’t to help inform what I’ll write about next. Even though my primary role is to write content, analytical skills are key to prioritizing my work and ensuring what I’m writing is successful. 

Companies hire people to help them solve problems, and analytical skills are what you use to do just that. You can use analytical skills in the workplace:

• In marketing , to review traffic to the website and understand what is (and isn’t) driving people to the site  
• In data analytics , to identify seasonal trends in a company’s sales to understand the best time to launch a campaign
• In finance , to prepare forecasts of the company’s financial performance for the next year
• In user experience (UX) design , to understand current issues with the company’s UX while interviewing a user
• In sales, to create models to track revenue growth
• In software engineering , to see what parts of the software are performing as expected and which ones aren’t and why 
• In human resources, to understand employee performance, turnover, and engagement 
• In law, to comb through legal documents to develop legal arguments and strategies for clients.

Human Resources

Apply analytical skills in HR to analyze compensation data and make recommendations to managers about which employees should receive pay rises or adjustments.

Avg. Time: 3-4 hours

Skills you’ll build: Process mapping, empowering with insights, feedback giving, continuous improvement tools

While analytical skills are a type of soft skill, you may apply hard skills to help you become a better analytical thinker. Analytical skills examples include data analysis, logical thinking, research, creativity, and communication.

>>MORE: Discover the right career for you based on your skills with a career aptitude test .

Data Analytics

Data analytics is a hard skill where you look at data to put numbers behind answers to questions or potential solutions. For example, you might use data analytics to answer what products have had the most success during the summer vs. winter months, or to create charts or graphs that show the company’s recent financial performance. 

You don’t need to be a data analyst to use data analytics in your everyday work; in fact, it’s a valuable asset to your skill set to ensure the impact of your work, no matter what you do. Going back to my example of using data to help me understand article performance, being able to pull this data on my own and synthesize it into results and learnings is crucial for showing whether I’m performing well at work. Anyone can benefit from knowing how to pull and visualize the proof that their work is having an impact!

Examples of data analytics skills include:

• Programming languages (specifically SQL, Python, and R)
• Probability and statistical analysis
• Machine learning
• Microsoft Excel
• Data visualization

Logical Thinking

Logical thinking is when you use reason to analyze a situation and come up with a solution. There are a few different types of logical thinking, including:

• Inference: Assuming an answer based on facts we already know
• Inductive reasoning : Observing a specific pattern, then making a general conclusion
• Deductive reasoning : Observing a general premise, then applying it to a specific situation 

For example, as a writer on a marketing team, I might use logical thinking, and specifically inductive reasoning, by taking action based on a specific trend I notice about my company’s audience. I may notice a specific pattern — for instance, that our audience is clicking on stories that have investment banking skills in them. Then, I could make the general conclusion that our audience values investment banking content. I would then test my hypothesis by writing more content on that topic, and hopefully increase our audience in the process. 

Analytical people seek all the facts and information before coming to a conclusion. A smart researcher knows where to find those facts and who to ask for help to get more information. 

In the workplace, you might apply research skills to discover facts about the company’s history, like conducting a reflective analysis, and showing the company’s progress over the last five years. You could also do more qualitative research , and speak to colleagues in other departments to understand how a problem is affecting their team, or even set up an informational interview with an outside expert to learn from their experience.

Examples of research analytical skills include: 

• Report writing
• Data collection and analysis
• Critical thinking
• User interviews

Communication

Analytical skills aren’t just about facts and figures; they also require creativity to brainstorm solutions and possible answers to problems. Creativity helps analytical people move away from the small points and think big picture. 

In the workplace, you might use creative thinking to organize a brainstorm with team members, or to propose product improvements based on a client survey. You could also use it to present information to stakeholders in a new, exciting way, or to create a new brand design for your company’s website. Creative thinking can be applied to numerous industries, even in more data-heavy or analytical roles.

Examples of analytical creativity skills include:

• Active listening
• Risk-taking
• Storytelling

Introduction to Strategy Consulting

Use creative thinking skills to generate ideas to help a fictional luxury clothing company increase sales revenue.

Avg. Time: 1-2 hours

Skills you’ll build: Critical thinking, creativity, brainstorming

Your analytical thinking won’t have an impact unless you share it with the team; however, not everyone can easily understand data or analytical problem-solving. Communication skills help you translate complex analytical ideas into digestible, actionable takeaways for the rest of your team.

For example, you can use communication skills to explain a data visualization to team members and help them understand company performance, or to present high-level findings from a data exercise or statistical analysis. 

Examples of analytical communication skills include:

• Verbal communication
• Chart, graph, and data presentation
• Public speaking

There are two types of ways to show your analytical skills on your resume: listing your hard skills in a “skills” section or explaining your analytical skills in your “experience” section. 

“For early professionals, definitely showing the tools, the technical skills, and also projects you’ve worked on is important,” Kristen Rice, product manager, website growth at Sprout Social, says. “If you don’t have a particular project in mind or that you can share, showcase ideas that you do have around analytics. If you use a type of code such as SQL, Python, R etc., that is huge because businesses seek to automate analyses a lot quicker and there is an increasing need to connect data that doesn’t always share the same foundation. These different programming languages allow for the ability to do those things.”

For example, if you used your data analytics skills in a finance internship , you could write: 

Used SQL queries to extract data and create reports that helped the team decrease surplus spending by 13% MoM.

Even if you’re talking about soft skills, you should include the impact your skills had. For example, as a writer, I might write something like:

• Performed competitive research analysis to identify three key improvement opportunities for our blog, leading to 10% traffic growth in two months
• Led brainstorming sessions to produce 30 new content ideas each month
• Conducted and shared analysis of top-performing content to inform future content strategy, leading to 20% MoM traffic growth

Log in to download a customizable resume template with examples of how to include analytical skills:

You don’t need to know multiple coding languages or analytics programs to show off your analytical skills. You can also show analytical thinking through how you describe your problem-solving methods and approach at work. 

In the interview , use the STAR method to show how you apply analytical skills and the impact your skills had. Even if you’re talking about soft skills, get specific about programs, tactics, or methodology you use when solving problems. This will give the interviewer a clear picture of how you work and problem-solve.

• What do you first consult when solving a problem? Can you talk about any experience analyzing numerical results, looking at website analytics, etc.?
• What steps do you take to make sense of a problem? 
• Who or what do you consult to help you solve the problem?
• How do you test and iterate your solution?
• How do you reflect on your solution? What steps do you take after?

For example, you might be asked about your decision-making process at work. You can respond with something like:

My decision-making process usually starts with gathering all the information I know about the problem, whether that’s by researching, collaborating with other teams, or performing data analysis. Once I have a better understanding of the problem, I’ll then share this information with my coworkers and ask them to brainstorm with me. After that, I’ll perform a risk analysis of all of the solutions we brainstormed and make a final decision on the best path forward.

>>MORE: Analytical Skills Interview Questions (and Answers)

BCLP Interview Success

Practice answering some of the most common interview questions.

Avg. Time: 4-5 hours

Skills you’ll build: Public speaking, poise, presentation, communication

Even though some technical skills are involved in analytical thinking, much of analytical thinking relies on your soft skills — which means it’s harder to know how to be a better analytical thinker. However, by understanding your current problem-solving process and asking others about theirs, you’ll start to hone your analytical skills.

Document Your Current Skills

It isn’t easy to assess your current skill level if you don’t know how you currently use analytical thinking, even in your everyday life. The next time you approach a problem, even something like figuring out what to wear to dinner with friends, ask yourself:

• What facts am I considering here?
• What research do I do? Do I ask anyone for help, and who?
• How do I brainstorm solutions?
• How do I make my final decision on how to move forward?
• Do I reflect on my decision-making skills after, and if so, how does that affect my future decisions?

To use the dinner example, maybe you consider factors like the weather and the restaurant’s dress code when deciding what to wear. You might look up the weather using an app and research the restaurant online to see what the vibe is. Then, maybe you pull out a few options and try them on to see what you’re comfortable wearing. 

This decision-making process might seem simple, but it’s a true skill! Improving your analytical skills starts with understanding how you uniquely solve problems. 

Network With Other Teams

Learning from people around you can help you identify the problems they’re working on and show you how they may solve problems. You might learn about new resources or tools, or even just methods and tricks they use at work.

“ Network with people in roles that you’re interested in,” Rice recommends. “I’ve connected with people on LinkedIn who are resources for me, internally at my organization I’ve had the opportunity to learn from our data science, data engineering, and business analytics team, and I also try to attend events or webinars that are geared towards analytics to build my knowledge and connections as well.”

Create Opportunities for Yourself

An analytical thinker will take in facts, do their research, brainstorm creative solutions, narrow down to the most logical one, and reflect on their solutions after the decision was made to learn for the next time. There’s no better way to improve your skills than to put yourself into situations where you need to exercise your analytical skills — whether that’s doing something simple like logic puzzles, or even putting yourself in a professional’s shoes and pretending you have to make a big company decision. Practice walking through these steps when you problem-solve and make a decision, whether big or small.

Practice Putting Your Analytical Skills in Context

It can be hard to know what it’s like to use analytical skills in the workplace if you’ve never had a full-time job before. With Forage job simulations, you can get free access to real-world work problems to practice using your analytical skills in a professional context. 

Apply your analytical skills to real-world work situations in whatever industry interests you:

Analytical skills help you dig into problems and come out with facts-based solutions. While some technical skills like data analysis and visualization are elements of analytical skills, there are also soft skills like creativity and communication that are essential to being an effective analytical thinker. 

No matter what kinds of analytical skills you have, show them off on your resume and in the interview by detailing your unique, informative analytical problem-solving process.

Examples of analytical skills include data analytics, research, logical thinking, creativity, and communication. There are hard analytical skills, like data analytics, that help you use numbers to answer business questions, but also soft analytical skills, like creativity, that help you brainstorm potential solutions.

You can demonstrate analytical skills on your resume by either listing out data tools you use in a skills section or by describing scenarios in which you’ve used analytical skills in your experience section. In an interview, be sure to clearly outline what the problem was, who you worked with, any tools you used, and how your analytical skills led to the right solution.

Analytical skills can be hard or soft skills. Analytical hard skills are typically data or other tech tools that help you use numbers to answer questions or find solutions. Soft analytical skills are the ones you use when you’re thinking about how to solve a problem and how you figure out what strategic action to take.

Image Credit: olia danilevich / Pexels

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