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SWOT Analysis Case Studies

The SWOT analysis method is the situation analysis method. It was proposed by Weirik, a professor of management at the University of San Francisco in the early 1980s. It is often used in enterprise strategy formulation, competitor analysis and other occasions including analysis of S trengths, W eaknesses, O pportunities, and T hreats. Therefore, the SWOT analysis is a method that comprehensively summarizes the various aspects of the internal and external conditions of the enterprise, and then analyzes the strengths and weaknesses of the organization, opportunities, and threats faced.

Through SWOT analysis, you can help companies to pool resources and actions in their strengths and where there are the most opportunities; and to make their strategy clearer.

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What is a SWOT model

The analysis of strengths and weaknesses focuses on the strength of the company itself and its comparison with competitors, while the opportunity and threat analysis focus on changes in the external environment and possible impact on the company. In the analysis, all internal factors (i.e., strengths and weaknesses) should be grouped together and then evaluated by external forces (opportunities and threats).

Internal Factors (Strengths and weaknesses)

The analysis of strengths and weaknesses (S-W) of internal conditions is an internal method of assessment. The main purpose is to confirm the relationship between expertise and ability of the organization’s internal conditions. The strengths and weaknesses of its internal conditions are internal factors that the organization can control, including financial resources, technical resources, research and development, organizational culture, human resources, product characteristics, and marketing resources.

External Factors (opportunities and threats)

With the rapid development of economy, science and technology and many other aspects, especially the acceleration of globalization and integration of the world economy, the establishment of global information networks and the diversification of consumer demand, the environment in which companies are located are more open and volatile. This change has had a profound effect on almost all businesses. Because of this, environmental analysis has become an increasingly important corporate function.

The Opportunity and Threat (O-T) analysis is a method of evaluating the external environment. The main purpose is to confirm the relationship between the competitions of the industrial environment outside the organization. The opportunities and threats of the external environment are external factors that cannot be controlled by the organization, including factors such as competition, politics, economy, law, society, culture, science and technology, and demographic environment.

What is a Competitive Advantage?

Identifying attractive opportunities in the environment is one thing, and having the necessary competency to succeed in an opportunity is another matter. Each company must regularly check its strengths and weaknesses. When two companies are in the same market or they all can provide products and services to the same customer group, if one of them has higher profitability or profit potential, then we think that the company has a higher competitive advantage than the other. In other words, the so-called competitive advantage refers to a company’s ability to surpass its competitors, and this ability helps to achieve the company’s main goal – profitability. However, it is worth noting that competitive advantage is not necessarily fully reflected in higher profitability, because sometimes companies prefer to increase market share or employees.

Competitive advantage can refer to any superiority in the eyes of a consumer or its product in comparison with its competitors. It can be the breadth of the product line, the size, quality, reliability, suitability, style, and image of the product and services. Although a competitive advantage refers to a company that has a stronger overall advantage than its competitors, it is more meaningful to specify in which area the company has an advantage, because only in this way can we foster strengths and avoid weaknesses, or we can defeat the weakness.

Since the enterprise is a whole and the sources of competitive strengths are very extensive, it is necessary to make a detailed comparison between the company and its competitors from the aspects of the entire value chain when analyzing the strengths and weaknesses. Such as whether the product is novel, whether the manufacturing process is complicated, whether the sales channel is unimpeded, and whether the price is competitive. If an enterprise’s advantage in one aspect or several aspects is the key success factor that a company in the industry should have, then the enterprise’s comprehensive competitive advantage may be stronger. It should be pointed out that to measure whether a company and its products have a competitive advantage can only stand on the perspective of existing potential users, rather than stand on the perspective of the company.

In the process of maintaining a competitive advantage, enterprises must profoundly understand their resources and capabilities and take appropriate measures. Because once a company has a competitive advantage in one aspect, it is bound to attract the attention of competitors. Generally speaking, after a period of hard work, the company establishes a certain competitive advantage; then it is in a situation to maintain this competitive advantage, and competitors start to respond gradually; and if the competitors directly attack the advantage of the company, or Taking other more powerful strategies will weaken this advantage.

The main factors affecting the duration of a company’s competitive strengths are:

• How long does it take to establish this advantage?
• What are the advantages to be obtained?
• How long does it take for a competitor to make a strong reaction?

If the company analyzes these three factors clearly, it will identify itself in establishing and maintaining its competitive advantage.

The company should not correct all its weaknesses, nor should it make use of all its strengths. The main question is whether the company should be limited to the opportunities it already has, or whether it should acquire and develop some strengths to find better opportunities.

SWOT Analysis Strategies

In the process of adaptability analysis, enterprise top management should be based on the determination of internal and external variables, using leverage, inhibitory, vulnerability, and problematic four basic concepts to analyze this model.

• Leverage (S + O).  Leverage effects arise when internal and external opportunities are consistent and adaptive to one another. In this situation, companies can use their internal strengths to pick up external opportunities and fully integrate opportunities and strengths. However, opportunities are often fleeting, so companies must sharply capture opportunities and seize the opportunity to seek greater development.
• Inhibitory (W + O).  Inhibiting means impeding, preventing, influencing and controlling. When the opportunities provided by the environment are not suited to the internal resource advantages of the company, or cannot be overlapped with each other, the strengths of the enterprise will no longer be realized. In this situation, companies need to provide and add certain resources to promote the transformation of internal resources and weaknesses into strengths to cater to or adapt to external opportunities.
• Vulnerability (S + T).  Vulnerability means the decrease or decrease in the degree or intensity of strengths. When environmental conditions pose a threat to the company’s strengths, the strengths cannot be fully exerted and ending up with a fragile situation. In this situation, companies must overcome the threats to take advantage of them.
• Problematic (W + T).  When the company’s internal weaknesses and corporate external threats meet, companies face severe challenges. If they are not properly handled, they may directly threaten the survival of the company.

Steps for Conducting SWOT Analysis

• What is the current strategy?
• Confirm the changes in the external environment of the company (Porter 5 force or PEST)
• According to the company’s resource mix, confirm the company’s key capabilities and key constraints.
• Construct the SWOT Matrix by placing each one of already identified factors. This is an excellent graphic presentation of what is good and what is bad in your company, and what you can expect as an opportunity or threat.
• Define SWOT Strategies
• Choose what strategy to be adopted and determine the future direction and improvement actions to be taken

Case Study 1: Amazon SWOT Analysis

Amazon Detailed SWOT Analysis

• Brand Identity: Amazon is synonymous with online sales services, and Amazon focuses on improving customer satisfaction during the business process.
• Pioneer advantage: Amazon is undoubtedly the leader in the online retail industry.
• Cost structure: Amazon effectively uses its cost advantage, operates on thin profits, and is still profitable in trading.
• Business Development: Amazon continuously improves its service level and provides diversified services.
• Low-profit margins: Amazon has a very thin profit margin to maintain its cost-leading strategy. But low-profit margins make companies vulnerable to external shocks and crises, as well as other market changes.
• Seasonality: There is a seasonal difference between Amazon’s revenue and business scope, with sales and revenue peaking in the fourth quarter of each year.

Opportunity

• Today’s diversification of e-commerce business
• Continues to increase awareness of its own branded products and services.
• Amazon develops more local websites to participate in the international market. With the international expansion of Amazon, some local businesses have the opportunity to enter the international market.
• Promoting the strategic cooperation between Amazon e-commerce and its related affiliated industries will drive positive development of the industry
• Loss of profits due to low-profit margins
• Patent infringement and other aspects of Amazon’s litigation
• E-commerce industry barriers to entry barriers
• Cybersecurity issues

Amazon – Recent Development

What do you need to do next after you understand strengths and weaknesses and identify opportunities and threats? Let us take a look at how Amazon has seized the opportunity to successfully transform itself from an e-commerce company into a global leading technology company! When Amazon realized the limitations of the retail industry, it expanded its business boundaries promptly. In addition to cloud computing and smart voice, Amazon has also contacted third-party platforms such as logistics and suppliers, and even invested in the film and television industry, making its business model more diversify. In 2008, Amazon realized that content can attract and extend users’ time on the platform, and began to provide original content on Prime Instant Video, Amazon’s mainstream media video platform, and as part of the Prime membership service. Amazon’s ecology can be described as a rotating flywheel. This flywheel is centered on Prime’s membership system, and new interests have been added to it, gradually creating an all-encompassing ecology. While continuing to attract new users, it has promoted the development of Amazon’s e-commerce and other new businesses, and it will continue to do so.

Case Study 2: Starbucks SWOT Analysis

• Strengths – The Starbucks Group has strong profitability, with 2004 revenue exceeding $600 million.
• Weaknesses – Starbucks is known for its continuous improvement and innovation. (Translator’s Note: It can be understood as the instability of the product line)
• Opportunity – The launch of new products and services, such as the sale of coffee at the show.
• Threats – rising costs of coffee and dairy products.

Starbucks Detailed SWOT Analysis

• Starbucks Corporation is a very profitable organization, earning more than $600 million in 2004. The company generated revenue of more than $5000 million in the same year.
• It is a global coffee brand built a reputation for fine products and services. It has almost 9000 cafe shop in almost 40 countries.
• Starbucks was one of the Fortune Top 100 Companies to Work For in 2005. The company is a respected employer that values ​​its workforce.
• The organization has strong ethical values ​​and an ethical mission statement as follows, ‘Starbucks is committed to a role of environmental leadership in all facets of our business.’
• Starbucks has a reputation for new product development and creativity. However, they can vulnerable to the possibility that their innovation may falter over time.
• The organization has a strong presence in the United States of America with more than three-quarters of its cafe shop located in the home market. Some people think they need to invest in different countries (national portfolios) to spread business risks.
• The organization is dependent on a main competitive advantage, the retail of coffee. This could make them slow to diversify into other sectors should the need arise.

Opportunities

• Starbucks is very good at taking advantage of opportunities. E.g. In 2004 the company created a CD-burning service in their Santa Monica (California USA) cafe with Hewlett Packard, where customers created their music CD.
• New products and services that can be retailed in their cafe shop, such as low price products.
• The company has the opportunity to expand its global operations. New markets for coffee such as India and the Pacific Rim nations are beginning to emerge.
• Co-branding with other manufacturers of food and drink and brand franchising to manufacturers of other goods and services both have potential.
• Who knows if the market for coffee will grow and stay in favor with customers, or whether another type of beverage or leisure activity will replace coffee in the future?
• Starbucks is exposed to rises in the cost of coffee and dairy products.
• Since its conception in Pike Place Market, Seattle in 1971, Starbucks’ success has to lead to the market entry of many competitors and copycat brands that pose potential threats.

Case Studies 3: Coca-Cola SWOT Analysis Example

Coca-Cola Detailed SWOT Analysis

• Most sponsored corporate partners.
• Spread across the world in 650 languages ​​and regions.
• The market territory spans nearly 200 countries on five continents.
• To develop new products, the Coca-Cola Company not only sells cola but also other types of beverages.
• Coca-Cola has a long history, so it has a certain status in the market.
• There is no certain integration and the common goal of strategic management.
• The failure to develop new tastes.
• The gradual transfer of customer loyalty.
• Loss of market development opportunities.
• Sponsor the Olympic Games, use this opportunity to replace their brands, products, and make advertisements, especially The Olympic Games is a worldwide movement that allows the world’s population to recognize this product, expand its market reach, and raise awareness of its products.
• Participate in the World Cup, take this world-wide activity to pave the way for your products and gain popularity.
• Enter the Chinese rural market.
• Enter the American film market.
• Pepsi is Coca-Cola’s biggest competitor
• The products produced by the company may not be favored by young people today.
• Coca-Cola is not considered to be good for health by many people

Formulating Actions for SWOT Analysis

Having completed a SWOT Analysis, so what’s next? Is this enough to conduct the SWOT analysis? You need to know when you are analyzing that at the end of the process you need to expect future directions for next actions. Here is an example of formulating actions for a SWOT analysis:

Disclaimer : This case study has been compiled from information freely available from public sources. It is merely intended to be used for educational purposes only.

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SWOT Analysis: How To Do One [With Template & Examples]

Published: October 05, 2023

As your business grows, you need a roadmap to help navigate the obstacles, challenges, opportunities, and projects that come your way. Enter: the SWOT analysis.

This framework can help you develop a plan to determine your priorities, maximize opportunities, and minimize roadblocks as you scale your organization. Below, let’s go over exactly what a SWOT analysis is, a few SWOT analysis examples, and how to conduct one for your business.

When you’re done reading, you’ll have all the inspiration and tactical advice you need to tackle a SWOT analysis for your business.

What is a SWOT analysis? Importance of a SWOT Analysis How to Write a Good SWOT Analysis SWOT Analysis Examples How to Act on a SWOT Analysis

What is a SWOT analysis?

A SWOT analysis is a strategic planning technique that puts your business in perspective using the following lenses: Strengths, Weaknesses, Opportunities, and Threats. Using a SWOT analysis helps you identify ways your business can improve and maximize opportunities, while simultaneously determining negative factors that might hinder your chances of success.

While it may seem simple on the surface, a SWOT analysis allows you to make unbiased evaluations on:

• Your business or brand.
• Market positioning.
• A new project or initiative.
• A specific campaign or channel.

Practically anything that requires strategic planning, internal or external, can have the SWOT framework applied to it, helping you avoid unnecessary errors down the road from lack of insight.

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Importance of a SWOT Analysis

You’ve noticed by now that SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. The framework seems simple enough that you’d be tempted to forgo using it at all, relying instead on your intuition to take these things into account.

But you shouldn’t. Doing a SWOT analysis is important. Here’s why.

SWOT gives you the chance to worry and to dream.

A SWOT analysis is an important step in your strategic process because it gives you the opportunity to explore both the potential risks and the exciting possibilities that lie ahead.  You’re giving yourself the space to dream, evaluate, and worry before taking action. Your insights then turn into assets as you create the roadmap for your initiative.

For instance, when you consider the weaknesses and threats that your business may face, you can address any concerns or challenges and strategize on how to mitigate those risks. At the same time, you can identify strengths and opportunities, which can inspire innovative ideas and help you dream big. Both are equally important. 

SWOT forces you to define your variables.

Instead of diving head first into planning and execution, you’re taking inventory of all your assets and roadblocks. This process will help you  develop strategies that leverage your strengths and opportunities while addressing and mitigating the impact of weaknesses and threats.

As a result, you'll gain a comprehensive understanding of your current situation and create a more specific and effective roadmap. Plus, a SWOT analysis is inherently proactive. That means you'll be better equipped to make informed decisions, allocate resources effectively, and set realistic goals. 

SWOT allows you to account for mitigating factors.

As you identify weaknesses and threats, you’re better able to account for them in your roadmap, improving your chances of success.

Moreover, accounting for mitigating factors allows you to allocate your resources wisely and make informed decisions that lead to sustainable growth. With a SWOT analysis as a guide, you can confidently face challenges and seize opportunities.

SWOT helps you keep a written record.

As your organization grows and changes, you’ll be able to strike things off your old SWOTs and make additions. You can look back at where you came from and look ahead at what’s to come.

In other words, SWOT analyses serve as a tangible history of your progress and provide a reference point for future decision-making. With each update, your SWOT analysis becomes a living document that guides your strategic thinking and helps you stay agile and adaptable in an ever-changing business landscape.

By maintaining this written record, you foster a culture of continuous improvement and empower your team to make data-driven decisions and stay aligned with your long-term vision.

Parts of a SWOT Analysis

Conducting a SWOT analysis will help you strategize effectively, unlock valuable insights, and make informed decisions. But what exactly does a SWOT analysis include?

Let’s explore each component: Strengths, Weaknesses, Opportunities, and Threats.

Your strengths are the unique advantages and internal capabilities that give your company a competitive edge in the market. A strong brand reputation, innovative products or services, or exceptional customer service are just a few examples. By identifying and capitalizing on your strengths, you can foster customer loyalty and build a solid foundation for growth.

No business is flawless. Weaknesses are areas where you may face challenges or fall short of your potential. It could be outdated processes, skill gaps within the team, or inadequate resources. By acknowledging these weaknesses, you can establish targeted initiatives for improvement, upskill your team, adopt new technologies, and enhance your overall operational efficiency.

Opportunities are external factors that can contribute to your company's progress. These may include emerging markets, technological advancements, changes in consumer behavior, or gaps in the market that your company can fill. By seizing these opportunities, you can expand your market reach, diversify your product offerings, forge strategic partnerships, or even venture into untapped territories.

Threats are external factors that are beyond your control and pose challenges to your business. Increased competition, economic volatility, evolving regulatory landscapes, or even changing market trends are examples of threats. By proactively assessing and addressing them, you can develop contingency plans, adjust your strategies, and minimize their impact on your operations.

In a SWOT analysis, you’ll have to take both internal and external factors into account. We’ll cover those next.

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SWOT Analysis Internal and External Factors

A SWOT analysis typically has internal (i.e., within your organization) and external (i.e., outside your organization) factors at play. Here's a breakdown of each.

Internal Factors

Internal factors refer to the characteristics and resources within your organization that directly influence its operations and performance. These factors are completely within your organization's control, so they can be modified, improved, or capitalized upon.

In a SWOT analysis, strengths and weaknesses are categorized as internal factors. Let’s look at a few examples.

• Brand reputation
• Unique expertise
• Loyal customer base
• Talented workforce
• Efficient processes
• Proprietary technology
• Outdated technology
• Inadequate resources
• Poor financial health
• Inefficient processes
• Skill gaps within the team

External Factors

External factors are elements outside the organization's control that have an impact on its operations, market position, and success. These factors arise from the industry climate and the broader business environment. You typically have no control over external factors, but you can respond to them.

In a SWOT analysis, opportunities and threats are categorized as external factors. Let’s look at a few examples.

• Emerging markets
• Changing consumer trends
• Technological advancements
• Positive shifts in regulations
• New gaps in the market you could fill
• Intense competition
• Economic downturns
• Disruptive technologies
• Changing regulations
• Negative shifts in consumer behavior

Remember, a well-rounded SWOT analysis empowers you to capitalize on strengths, address weaknesses, seize opportunities, and navigate threats — all while making informed decisions for the future.

Now, let’s take a look at how you can write a good SWOT analysis for yourself or for stakeholders.

How do you write a good SWOT analysis?

There are several steps you’ll want to take when evaluating your business and conducting a strategic SWOT analysis.

1. Download HubSpot's SWOT Analysis Template.

There’s no need to start from scratch for your analysis. Instead, start by downloading a free, editable template from HubSpot. Feel free to use the model yourself, or create your own as it suits your needs.

3. Identify your objective.

Before you start writing things down, you’ll need to figure out what you’re evaluating with your SWOT analysis.

Be specific about what you want to analyze. Otherwise, your SWOT analysis may end up being too broad, and you’ll get analysis paralysis as you are making your evaluations.

If you’re creating a new social media program, you’ll want to conduct an analysis to inform your content creation strategy. If you’re launching a new product, you’ll want to understand its potential positioning in the space. If you’re considering a brand redesign, you’ll want to consider existing and future brand conceptions.

All of these are examples of good reasons to conduct a SWOT analysis. By identifying your objective, you’ll be able to tailor your evaluation to get more actionable insights.

4. Identify your strengths.

“Strengths” refers to what you are currently doing well. Think about the factors that are going in your favor as well as the things you offer that your competitors just can’t beat.

For example, let’s say you want to use a SWOT analysis to evaluate your new social media strategy.

If you’re looking at a new social media program, perhaps you want to evaluate how your brand is perceived by the public. Is it easily recognizable and well-known? Even if it’s not popular with a widespread group, is it well-received by a specific audience?

Next, think about your process: Is it effective or innovative? Is there good communication between marketing and sales?

Finally, evaluate your social media message, and in particular, how it differs from the rest of the industry. I’m willing to bet you can make a lengthy list of some major strengths of your social media strategy over your competitors, so try to dive into your strengths from there.

5. Identify your weaknesses.

In contrast to your strengths, what are the roadblocks hindering you from reaching your goals? What do your competitors offer that continues to be a thorn in your side?

This section isn’t about dwelling on negative aspects. Rather, it’s critical to foresee any potential obstacles that could mitigate your success.

When identifying weaknesses, consider what areas of your business are the least profitable, where you lack certain resources, or what costs you the most time and money. Take input from employees in different departments, as they’ll likely see weaknesses you hadn’t considered.

If you’re examining a new social media strategy, you might start by asking yourself these questions: First, if I were a consumer, what would prevent me from buying this product, or engaging with this business? What would make me click away from the screen?

Second, what do I foresee as the biggest hindrance to my employees’ productivity, or their ability to get the job done efficiently? What derails their social media efforts?

6. Consider your opportunities.

This is your chance to dream big. What are some opportunities for your social media strategy you hope, but don’t necessarily expect, to reach?

For instance, maybe you’re hoping your Facebook ads will attract a new, larger demographic. Maybe you’re hoping your YouTube video gets 10,000 views and increases sales by 10%.

Whatever the case, it’s important to include potential opportunities in your SWOT analysis. Ask yourself these questions:

• What technologies do I want my business to use to make it more effective?
• What new target audience do I want to reach?
• How can the business stand out more in the current industry?
• Is there something our customers complain about that we could fix?

The opportunities category goes hand-in-hand with the weaknesses category. Once you’ve made a list of weaknesses, it should be easy to create a list of potential opportunities that could arise if you eliminate your weaknesses.

7. Contemplate your threats.

It’s likely, especially if you’re prone to worry, you already have a good list of threats in your head.

If not, gather your employees and brainstorm. Start with these questions:

• What obstacles might prevent us from reaching our goals?
• What’s going on in the industry, or with our competitors, that might mitigate our success?
• Is there new technology out there that could conflict with our product?

Writing down your threats helps you evaluate them objectively.

For instance, maybe you list your threats in terms of least and most likely to occur and divide and conquer each. If one of your biggest threats is your competitor’s popular Instagram account, you could work with your marketing department to create content that showcases your product’s unique features.

SWOT Analysis Chart

Download a free SWOT analysis chart included in HubSpot’s free market research kit .

A SWOT analysis doesn’t have to be fancy. Our SWOT analysis chart provides a clear and structured framework for capturing and organizing your internal strengths and weaknesses, and external opportunities and threats. It's the perfect visual aid to make sense of the wealth of information gathered during your analysis.

(Plus, you can always customize and paste it into a document you plan to share with stakeholders.)

But remember: Filling out the SWOT chart is just one step in the process. Combine it with our entire market research kit , and you'll have all the tools necessary to help your organization navigate new opportunities and threats.

SWOT Analysis Examples

The template above helps get you started on your own SWOT analysis.

But, if you’re anything like me, it’s not enough to see a template. To fully understand a concept, you need to see how it plays out in the real world.

These SWOT examples are not exhaustive. However, they are a great starting point to inspire you as you do your own SWOT analysis.

Apple’s SWOT analysis

Here’s how we’d conduct a SWOT analysis on Apple.

First off, strengths. While Apple has many strengths, let’s identify the top three:

• Brand recognition.
• Innovative products.
• Ease of use.

Apple’s brand is undeniably strong, and its business is considered the most valuable in the world . Since it’s easily recognized, Apple can produce new products and almost ensure a certain degree of success by virtue of the brand name itself.

Apple’s highly innovative products are often at the forefront of the industry. One thing that sets Apple apart from the competition is its product inter-connectivity.

For instance, an Apple user can easily sync their iPhone and iPad together. They can access all of their photos, contacts, apps, and more no matter which device they are using.

Lastly, customers enjoy how easy it is to use Apple’s products. With a sleek and simple design, each product is developed so that most people can quickly learn how to use them.

Next, let’s look at three of Apple’s weaknesses.

• High prices
• Closed ecosystem
• Lack of experimentation

While the high prices don’t deter Apple’s middle- and upper-class customer base, they do hinder Apple’s ability to reach a lower-class demographic.

Apple also suffers from its own exclusivity. Apple controls all its services and products in-house, and while many customers become loyal brand advocates for this reason, it means all burdens fall on Apple employees.

Ultimately, Apple’s tight control over who distributes its products limits its market reach.

Lastly, Apple is held to a high standard when it comes to creating and distributing products. Apple’s brand carries a high level of prestige. That level of recognition inhibits Apple from taking risks and experimenting freely with new products that could fail.

Now, let’s take a look at opportunities for Apple.

It’s easy to recognize opportunities for improvement, once you consider Apple’s weaknesses. Here’s a list of three we came up with:

• Expand distribution options.
• Create new product lines.
• Technological advancement.

One of Apple’s biggest weaknesses is its distribution network, which, in the name of exclusivity, remains relatively small. If Apple expanded its network and enabled third-party businesses to sell its products, it could reach more people globally, while alleviating some of the stress currently put on in-house employees.

There are also plenty of opportunities for Apple to create new products. Apple could consider creating more affordable products to reach a larger demographic, or spreading out into new industries — Apple self-driving cars, perhaps?

Finally, Apple could continue advancing its products’ technology. Apple can take existing products and refine them, ensuring each product offers as many unique features as possible.

Finally, let’s look at threats to Apple.

Believe it or not, they do exist.

Here are three of Apple’s biggest threats:

• Tough competition.
• International issues.

Apple isn’t the only innovative tech company out there, and it continues to face tough competition from Samsung, Google, and other major forces. In fact, Samsung sold more smartphones than Apple did in Q1 of 2022 , shipping 17 million more units than Apple and holding 24% of the market share.

Many of Apple’s weaknesses hinder Apple’s ability to compete with the tech corporations that have more freedom to experiment, or that don’t operate in a closed ecosystem.

A second threat to Apple is lawsuits. Apple has faced plenty of lawsuits, particularly between Apple and Samsung . These lawsuits interfere with Apple’s reputable image and could steer some customers to purchase elsewhere.

Finally, Apple needs to improve its reach internationally. The company isn’t number one in China and doesn’t have a very positive relationship with the Chinese government. In India, which has one of the largest consumer markets in the world, Apple’s market share is low , and the company has trouble bringing stores to India’s market.

If Apple can’t compete globally the way Samsung or Google can, it risks falling behind in the industry.

Starbucks SWOT Analysis

Now that we’ve explored the nuances involved with a SWOT analysis, let’s fill out a SWOT template using Starbucks as an example.

Here’s how we’d fill out a SWOT template if we were Starbucks:

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Restaurant Small Business SWOT Analysis

Some small business marketers may have difficulty relating to the SWOTs of big brands like Apple and Starbucks. Here’s an example of how a dine-in Thai restaurant might visualize each element.

Small restaurants can lean into their culinary expertise and service skills to find opportunities for growth and brand awareness. A SWOT analysis can also help identify weaknesses that can be improved, such as menu variation and pricing.

While a restaurant might not be as worried about high-level lawsuits, a small business might be more concerned about competitors or disruptors that might enter the playing field.

Local Boutique SWOT Analysis

In another small business example, let’s take a look at a SWOT analysis for a local boutique.

This shop might be well known in its neighborhood, but it also might take time to build an online presence or get its products in an online store.

Because of this, some of its strengths and opportunities might relate to physical factors while weaknesses and threats might relate to online situations.

How to Act on a SWOT Analysis

After conducting a SWOT analysis, you may be asking yourself: What’s next?

Putting together a SWOT analysis is only one step. Executing the findings identified by the analysis is just as important — if not more.

Put your insights into action using the following steps.

Take advantage of your strengths.

Use your strengths to pursue opportunities from your analysis.

For example, if we look at the local boutique example above, the strength of having affordable prices can be a value proposition. You can emphasize your affordable prices on social media or launch an online store.

Address your weaknesses.

Back to the boutique example, one of its weaknesses is having a poor social media presence. To mitigate this, the boutique could hire a social media consultant to improve its strategy. They may even tap into the expertise of a social-savvy employee.

Make note of the threats.

Threats are often external factors that can’t be controlled, so it’s best to monitor the threats outlined in your SWOT analysis to be aware of their impacts on your business.

When to Use a SWOT Analysis

While the examples above focus on business strategy in general, you can also use a SWOT analysis to evaluate and predict how a singular product will play out in the market.

Ultimately, a SWOT analysis can measure and tackle both big and small challenges, from deciding whether or not to launch a new product to refining your social media strategy.

Editor's note: This post was originally published in May 2018 and has been updated for comprehensiveness.

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Total Addressable Market (TAM): What It Is & How You Can Calculate It

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SWOT analysis: Examples and templates

A SWOT analysis helps you identify strengths, weaknesses, opportunities, and threats for a specific project or your overall business plan. It’s used for strategic planning and to stay ahead of market trends. Below, we describe each part of the SWOT framework and show you how to conduct your own.

Whether you’re looking for external opportunities or internal strengths, we’ll walk you through how to perform your own SWOT analysis, with helpful examples along the way. 

What is a SWOT analysis?

A SWOT analysis is a technique used to identify strengths, weaknesses, opportunities, and threats for your business or even a specific project. It’s most widely used by organizations—from small businesses and non-profits to large enterprises—but a SWOT analysis can be used for personal purposes as well. 

While simple, a SWOT analysis is a powerful tool for helping you identify competitive opportunities for improvement. It helps you improve your team and business while staying ahead of market trends.

What does SWOT stand for?

SWOT is an acronym that stands for: 

Opportunities

When analyzed together, the SWOT framework can paint a larger picture of where you are and how to get to the next step. Let’s dive a little deeper into each of these terms and how they can help identify areas of improvement. 

Strengths in SWOT refer to internal initiatives that are performing well. Examining these areas helps you understand what’s already working. You can then use the techniques that you know work—your strengths—in other areas that might need additional support, like improving your team’s efficiency . 

When looking into the strengths of your organization, ask yourself the following questions:

What do we do well? Or, even better: What do we do best?

What’s unique about our organization?

What does our target audience like about our organization?

Which categories or features beat out our competitors?

 Example SWOT strength:

Customer service: Our world-class customer service has an NPS score of 90 as compared to our competitors, who average an NPS score of 70.

Weaknesses in SWOT refer to internal initiatives that are underperforming. It’s a good idea to analyze your strengths before your weaknesses in order to create a baseline for success and failure. Identifying internal weaknesses provides a starting point for improving those projects.

Identify the company’s weaknesses by asking:

Which initiatives are underperforming and why?

What can be improved?

What resources could improve our performance?

How do we rank against our competitors?

Example SWOT weakness:

E-commerce visibility: Our website visibility is low because of a lack of marketing budget , leading to a decrease in mobile app transactions.

Opportunities in SWOT result from your existing strengths and weaknesses, along with any external initiatives that will put you in a stronger competitive position. These could be anything from weaknesses that you’d like to improve or areas that weren’t identified in the first two phases of your analysis. 

Since there are multiple ways to come up with opportunities, it’s helpful to consider these questions before getting started:

What resources can we use to improve weaknesses?

Are there market gaps in our services?

What are our business goals for the year?

What do your competitors offer?

Example SWOT opportunities:

Marketing campaign: To improve brand visibility, we’ll run ad campaigns on YouTube, Facebook, and Instagram.

Threats in SWOT are areas with the potential to cause problems. Different from weaknesses, threats are external and ‌out of your control. This can include anything from a global pandemic to a change in the competitive landscape. 

Here are a few questions to ask yourself to identify external threats:

What changes in the industry are cause for concern?

What new market trends are on the horizon?

Where are our competitors outperforming us?

Example SWOT threats:

New competitor: With a new e-commerce competitor set to launch within the next month, we could see a decline in customers.

SWOT analysis example

One of the most popular ways to create a SWOT analysis is through a SWOT matrix—a visual representation of strengths, weaknesses, opportunities, and threats. The matrix comprises four separate squares that create one larger square. 

A SWOT matrix is great for collecting information and documenting the questions and decision-making process . Not only will it be handy to reference later on, but it’s also great for visualizing any patterns that arise. 

Check out the SWOT matrix below for a simple example. As you can see, each of the quadrants lists out the company's strengths, weaknesses, opportunities, and threats.

When used correctly and effectively, your matrix can be a great toolkit for evaluating your organization’s strengths and weaknesses. 

How to do a SWOT analysis, with examples 

A SWOT analysis can be conducted in a variety of ways. Some teams like to meet and throw ideas on a whiteboard, while others prefer the structure of a SWOT matrix. However you choose to make your SWOT analysis, getting creative with your planning process allows new ideas to flow and results in more unique solutions. 

There are a few ways to ensure that your SWOT analysis is thorough and done correctly. Let’s take a closer look at some tips to help you get started.

Tip 1: Consider internal factors 

Often, strengths and weaknesses stem from internal processes. These tend to be easier to solve since you have more control over the outcome. When you come across internal factors, you can start implementing improvements in a couple of different ways.

Meet with department stakeholders to form a business plan around how to improve your current situation.

Research and implement new tools, such as a project management tool , that can help streamline these processes for you. 

Take immediate action on anything that can be changed in 24 hours or less. If you don’t have the capacity, consider delegating these items to others with deadlines. 

The way you go about solving internal factors will depend on the type of problem. If it’s more complex, you might need to use a combination of the above or a more thorough problem management process.

Tip 2: Evaluate external factors

External factors stem from processes outside of your control. This includes competitors, market trends, and anything else that’s affecting your organization from the outside in. 

External factors are trickier to solve, as you can’t directly control the outcome. What you can do is pivot your own processes in a way that mitigates negative external factors. 

You can work to solve these issues by:

Competing with market trends

Forecasting market trends before they happen

Improving adaptability to improve your reaction time

Track competitors using reporting tools that automatically update you as soon as changes occur 

While you won’t be able to control an external environment, you can control how your organization reacts to it. 

Let’s say, for instance, that you’re looking to compete with a market trend. For example, a competitor introduced a new product to the market that’s outperforming your own. While you can’t take that product away, you can work to launch an even better product or marketing campaign to mitigate any decline in sales. 

Tip 3: Hold a brainstorming session

Brainstorming new and innovative ideas can help to spur creativity and inspire action. To host a high impact brainstorming session, you’ll want to: 

Invite team members from various departments. That way, ideas from each part of the company are represented. 

Be intentional about the number of team members you invite, since too many participants could lead to a lack of focus or participation. The sweet spot for a productive brainstorming session is around 10 teammates. 

Use different brainstorming techniques that appeal to different work types.

Set a clear intention for the session.

Tip 4: Get creative

In order to generate creative ideas, you have to first invite them. That means creating fun ways to come up with opportunities. Try randomly selecting anonymous ideas, talking through obviously bad examples, or playing team building games to psych up the team.

Tip 5: Prioritize opportunities

Now, rank the opportunities. This can be done as a team or with a smaller group of leaders. Talk through each idea and rank it on a scale of one through 10. Once you’ve agreed on your top ideas based on team capabilities, competencies, and overall impact, it’s easier to implement them.

Tip 6: Take action

It’s all too easy to feel finished at this stage —but the actual work is just beginning. After your SWOT analysis, you’ll have a list of prioritized opportunities. Now is the time to turn them into strengths. Use a structured system such as a business case , project plan, or implementation plan to outline what needs to get done—and how you plan to do it.

SWOT analysis template

A SWOT analysis template is often presented in a grid format, divided into four quadrants. Each quadrant represents one of the four elements. 

Use this free SWOT analysis template to jump-start your team’s strategic planning.

Identify the strengths that contribute to achieving your objectives. These are internal characteristics that give you an advantage. Some examples could be a strong brand reputation, an innovative culture, or an experienced management team.

Next, focus on weaknesses. These are internal factors that could serve as obstacles to achieving your objectives. Common examples might include a lack of financial resources, high operational costs, or outdated technology. 

Move on to the opportunities. These are external conditions that could be helpful in achieving your goals. For example, you might be looking at emerging markets, increased demand, or favorable shifts in regulations.

Lastly, let's address threats. These are external conditions that could negatively impact your objectives. Examples include increased competition or potential economic downturns.

Why is a SWOT analysis important?

A SWOT analysis can help you improve processes and plan for growth. While similar to a competitive analysis , it differs because it evaluates both internal and external factors. Analyzing key areas around these opportunities and threats will equip you with the insights needed to set your team up for success.

A SWOT analysis isn’t only useful for organizations. With a personal SWOT analysis, you can examine areas of your life that could benefit from improvement, from your leadership style to your communication skills. These are the benefits of using a SWOT analysis in any scenario. 

1. Identifies areas of opportunity

One of the biggest benefits of conducting an analysis is to determine opportunities for growth. It’s a great starting point for startups and teams that know they want to improve but aren’t exactly sure how to get started. 

Opportunities can come from many different avenues, like external factors such as diversifying your products for competitive advantage or internal factors like improving your team’s workflow . Either way, capitalizing on opportunities is an excellent way to grow as a team.

2. Identifies areas that could be improved

Identifying weaknesses and threats during a SWOT analysis can pave the way for a better business strategy.

Ultimately, learning from your mistakes is the best way to excel. Once you find areas to streamline, you can work with team members to brainstorm an action plan . This will let you use what you already know works and build on your company’s strengths.

3. Identifies areas that could be at risk

Whether you have a risk register in place or not, it’s always crucial to identify risks before they become a cause for concern. A SWOT analysis can help you stay on top of actionable items that may play a part in your risk decision-making process. 

It may be beneficial to pair your SWOT analysis with a PEST analysis, which examines external solutions such as political, economic, social, and technological factors—all of which can help you identify and plan for project risks .

When should you use a SWOT analysis?

You won’t always need an in-depth SWOT analysis. It’s most useful for large, general overviews of situations, scenarios, or your business.

A SWOT analysis is most helpful:

Before you implement a large change—including as part of a larger change management plan

When you launch a new company initiative

If you’d like to identify opportunities for growth and improvement

Any time you want a full overview of your business performance

If you need to identify business performance from different perspectives

SWOT analyses are general for a reason—so they can be applied to almost any scenario, project, or business. 

SWOT analysis: Pros and cons

Although SWOT is a useful strategic planning tool for businesses and individuals alike, it does have limitations. Here’s what you can expect.

The simplicity of SWOT analysis makes it a go-to tool for many. Because it is simple, it takes the mystery out of strategic planning and lets people think critically about their situations without feeling overwhelmed. 

For instance, a small bakery looking to expand its operations can use SWOT analysis to easily understand its current standing. Identifying strengths like a loyal customer base, weaknesses such as limited seating space, opportunities like a rising trend in artisanal baked goods, and threats from larger chain bakeries nearby can all be accomplished without any specialized knowledge or technical expertise.

Versatility

Its versatile nature allows SWOT analysis to be used across various domains. Whether it’s a business strategizing for the future or an individual planning their career path, SWOT analysis lends itself well. 

For example, a tech start-up in the competitive Silicon Valley landscape could employ SWOT to navigate its pathway to profitability. Strengths might include a highly skilled development team; weaknesses could be a lack of brand recognition; opportunities might lie in emerging markets; and threats could include established tech giants. 

Meaningful analysis

SWOT excels in identifying external factors that could impact performance. It nudges organizations to look beyond the present and anticipate potential future scenarios. 

A retail company, for example, could use SWOT analysis to identify opportunities in e-commerce and threats from changing consumer behavior or new competitors entering the market. By doing so, the company can strategize on how to leverage online platforms to boost sales and counteract threats by enhancing the customer experience or adopting new technologies.

Subjectivity and bias

The subjective nature of SWOT analysis may lead to biases. It relies heavily on individual perceptions, which can sometimes overlook crucial data or misinterpret information, leading to skewed conclusions. 

For example, a manufacturing company might undervalue the threat of new entrants in the market due to an overconfidence bias among the management. This subjectivity might lead to a lack of preparation for competitive pricing strategies, ultimately affecting the company's market share.

Lack of prioritization

SWOT analysis lays out issues but falls short on prioritizing them. Organizations might struggle to identify which elements deserve immediate attention and resources. 

For instance, a healthcare provider identifying numerous opportunities for expansion into new services may become overwhelmed with the choices. Without a clear way to rank these opportunities, resources could be spread too thinly or given to projects that do not have as much of an impact, leading to less-than-ideal outcomes.

Static analysis

Since SWOT analysis captures a snapshot at a particular moment, it may miss the evolving nature of challenges and opportunities, possibly leading to outdated strategies. An example could be a traditional retail business that performs a SWOT analysis and decides to focus on expanding physical stores, overlooking the growing trend of e-commerce. As online shopping continues to evolve and gain popularity, the static analysis might lead to investment in areas with diminishing returns while missing out on the booming e-commerce market trend.

SWOT analysis FAQ

What are the five elements of swot analysis.

Traditionally, SWOT stands for its four main elements: strengths, weaknesses, opportunities, and threats. However, a fifth essential element often overlooked is "actionable strategies." Originally developed by Albert Humphrey, SWOT is more than just a list—it's a planning tool designed to generate actionable strategies for making informed business decisions. This fifth element serves to tie the other four together, enabling departments like human resources and marketing to turn analysis into actionable plans.

What should a SWOT analysis include?

A comprehensive SWOT analysis should focus on the internal and external factors that affect your organization. Internally, consider your strong brand and product line as your strengths, and maybe your supply chain weaknesses. Externally, you'll want to look at market share, partnerships, and new technologies that could either pose opportunities or threats. You should also account for demographics, as it helps in market targeting and segmentation.

How do you write a good SWOT analysis?

Writing an effective SWOT analysis begins with research. Start by identifying your strengths, like a strong brand, and your weaknesses, like a small human resources department. Following that, look outward to find opportunities, possibly in technological advancement, and threats, like fluctuations in market share. Many businesses find it helpful to use a free SWOT analysis template to structure this information. A good SWOT analysis doesn't just list these elements; it integrates them to provide a clear roadmap for making business decisions.

What are four examples of threats in SWOT analysis?

New technologies: Rapid technological advancement can make your product or service obsolete.

Supply chain disruptions: Whether due to natural disasters or geopolitical tensions, an unstable supply chain can seriously jeopardize your operations.

Emerging competitors: New players entering the market can erode your market share and offer alternative solutions to your customer base.

Regulatory changes: New laws or regulations can add costs and complexity to your business, affecting your competitiveness.

How do you use a SWOT analysis?

Once you've completed a SWOT analysis, use the results as a decision-making aid. It can help prioritize actions, develop strategic plans that play to your strengths, improve weaknesses, seize opportunities, and counteract threats. It’s a useful tool for setting objectives and creating a roadmap for achieving them.

Plan for growth with a SWOT analysis

A SWOT analysis can be an effective technique for identifying key strengths, weaknesses, opportunities, and threats. Understanding where you are now can be the most impactful way to determine where you want to go next. 

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What Is A SWOT Analysis? A Thorough Explanation With Examples

Know the strengths and weaknesses of your organization, internally and externally.

Historically, corporate planning has always been difficult. Many organizations have failed at trying to get everyone on the same page and agree to the details of a plan—more often than not, their efforts proved to be both ineffective and time consuming. Something had to be done.

Albert Humphrey of the Stanford Research Institute determined in the 1960s to identify why corporate planning consistently failed. Thus the origination of the SWOT analysis. Today, the SWOT analysis is one of the most important concepts in the business world and is widely used by all types of organizations to help build a strategic plan.

So, what is a SWOT analysis, how do you create one, and what do you do with it? In this article, we’ll explain it all (and share some SWOT analysis examples to boot) from start to finish.

ClearPoint Strategy is here to help you navigate this essential process with ease. Our software provides the tools and framework necessary to execute a successful SWOT analysis, ensuring your strategic plan is robust and actionable.

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What is a swot analysis.

A SWOT analysis is a high-level strategic planning model that helps organizations identify where they’re doing well and where they can improve, both from an internal and an external perspective. SWOT is an acronym for “Strengths, Weaknesses, Opportunities, and Threats.”

‍ SWOT works because it helps you evaluate your business by considering multiple factors:

• Strengths and weaknesses are internal factors (things you can control), like team members, software, and geographic location.
• Opportunities and threats represent external factors (things you can’t control), such as competitors, regulations, and economic trends.

Organizations use SWOT to plot out a future course that plays on their strengths and minimizes risks. Taking the time to look at your organization from different perspectives and honestly assess your future prospects is a worthwhile activity; the insights you glean as a result you should then use constructively as part of the strategic planning process.

Claim your FREE eBook on 8 effective strategic planning templates here

How to do a swot analysis.

To help you get started, we’ve created this step-by-step SWOT analysis template. The examples below are specific to the airline industry (since that’s the example we use in our grid), but the SWOT analysis exercise is applicable to all businesses.

You’ll notice we divided our hypothetical examples for strengths, weaknesses, opportunities, and threats based on the four Balanced Scorecard perspectives. You don’t have to use the Balanced Scorecard to be successful with your SWOT analysis, but this method does provide a strong framework for your discussion.

Not using the Balanced Scorecard? Look to the guiding principles of whatever strategic management framework you are using for ways to think about your business. For example, the VRIO framework emphasizes value, rarity, imitability, and organization; you can conduct a SWOT analysis through the lens of these criteria instead.

TIP: Before you start, get organized

Undertaking a SWOT analysis requires planning and organization; it can also be a lengthy process. For those reasons, we recommend treating it like a project. If you already have project management (PM) software, by all means use it.

If you don’t have software (or if you’re considering making a change), we encourage you to take a look at ClearPoint. It’s ideal for keeping individual projects on track, but it also does much more than that— it shows you how important projects impact your organization’s overall strategy. Are your projects moving the needle when it comes to your larger goals? That’s an important aspect of project management you can’t get with any other PM tool.

Viewing your SWOT analysis as a project within ClearPoint has multiple benefits:

• You can maintain forward momentum by creating deadlines for each component, assigning responsible “owners” to tasks, and tracking milestones and overall progress.
• You can simplify the information-gathering portion of SWOT by sending automated messages to relevant team members on when and how to input information.
• You can facilitate collaboration among all parts of the organization by providing everyone access to a single tool that handles data collection.
• You can encourage participation and increase engagement by making the SWOT analysis visible to as many or as few people as you like.
• You can see how your SWOT connects to various parts of your strategy by linking elements to high-level objectives, other projects, measures, etc.—anything that adds context to the analysis.

Another benefit of treating your SWOT analysis as a project in ClearPoint: You won’t have to reinvent the wheel every time you repeat the process. You can just duplicate the framework, make any necessary adjustments, and then repeat the process as before, even comparing your newest SWOT to the previous analysis if necessary.

Below is a screenshot of what it might look like to set up a SWOT analysis as a project within ClearPoint, with some sample milestones shown.

Now, let’s dig into the steps of the analysis process.

1. Create a SWOT matrix

This is the grid-like matrix that will house the information you gather. As you can see in the SWOT analysis template below, each quadrant features one of the four elements you’ll be focusing on—strengths, weaknesses, opportunities, and threats. Using a matrix helps present your findings in a clear, easy-to-understand way.

Try ClearPoint's AI Assistant for SWOT analysis for FREE here

2. gather the right participants.

Pull people from all departments to participate in the analysis. Your entire leadership team should be involved because they can provide a broad view of the organization and offer insight into the competitive landscape.

But having lots of different perspectives is beneficial, and that means including leaders from every department—and anyone else you think might have valuable input. The more diverse the group, the better insights you’ll generate.

Not all ideas will make it to the final list, but it’s important to consider them all.

3. List your strengths

Ask the group: What are we good at? How are we better than our competitors? These are broad questions, but in the beginning stages of your discussion, you should accept all answers.

Examine these questions in relation to the Balanced Scorecard perspectives. For the fictional company Upward Airlines, the discussion might look like this:

• Financial strengths: What is our most reliable source of financial growth? Is it our service destinations? A large fleet size? Our customer loyalty program?
• Customer strengths: Where is our customer growth coming from? Is it due to excellent service ratings or low prices? Why are customers choosing us over our competitors?
• Internal strengths: What do we do very well as an organization? Are our operations easily scalable? Do we have an exceptionally high employee retention rate? How complex is our maintenance program?
• Learning & growth strengths: Where do we excel as far as our employees are concerned? Is it our compensation model? Could it be our workforce development program? Are people coming or leaving because of our culture?

Having considered these questions for your own organization, you might come up with multiple responses in some categories. Below is a sample of the strengths portion of the SWOT analysis for Upward Airlines:

TIP: As mentioned above, you can use ClearPoint to simplify this and the remaining information-gathering steps. Rather than asking everyone to brainstorm simultaneously in a conference room, give people time to review relevant data (also housed in ClearPoint) that would help identify strengths and weaknesses, as well as potential opportunities. Participants can then input their thoughts into ClearPoint, link to key supporting metrics, and even add contextual information surrounding their thought process.

Doing your analysis within a single tool not only makes it easier to collect the information but also gives you the visibility to see how the various components that make up your SWOT might be linked. Further, ClearPoint has a discussion feature that allows users to @ mention other users, and thus facilitates conversations about your strengths and weaknesses.

Watch our video to learn about ClearPoint Strategy's proven Success Framework

4. list your weaknesses.

Ask the group: What are we not good at? Where can we grow? What are we lacking? The Upward Airlines discussion might look like this:

• Financial weaknesses: What is our biggest financial weakness? Our destinations are all in the U.S., which may be limiting our growth. Or, we know that a large number of new competitors entering the market are decreasing our market share. Do we have challenges with debt or credit?
• Customer weaknesses: Where do our customers think we need to improve? This could be related to frequently canceled flights, lost baggage, complexity of the reservation process, or cleanliness, for instance.
• Internal weaknesses: What do we do poorly? Are we slow at handling customer complaints? Are our maintenance costs above industry average? What about plane utilization?
• Learning & growth weaknesses: What are our biggest challenges with employees? Is our staff security training proving ineffective, or is there a negative perception of the organizational culture? Do our employee surveys reveal low engagement?

5. Identify your opportunities

Ask the group: Where do we see big (and small) possibilities for our organization? What do we see happening in the future?

‍ The Upward Airlines group might discuss the following:

• Financial opportunities: What is our biggest opportunity to improve our finances? This might mean taking advantage of federal loans in a time of crisis (like COVID-19) or adopting specific technology to lower costs. Maybe there is an opportunity to purchase a weaker competitor.
• Customer opportunities: Where could we dramatically improve with our customers? Could we enhance our online interface? Can we create and promote new standards of cleanliness? What about finding new ways to engage with customers when travel opportunities are low?
• Internal opportunities: What processes will drive us well into the future if we could improve upon them? Adopting certain climate initiatives to reduce our carbon footprint, for instance, will make us more eco-friendly (and, by extension, more appealing to customers). Maybe now is the time to upgrade a reservation or pricing system.
• Learning & growth opportunities: What opportunities do we have to leverage staff? For example, do we have cross-training opportunities? Could we make a few tweaks to improve our culture and thus our retention?

Upward Airlines’ opportunities for the foreseeable future might be:

6. Identify your potential threats

Ask the group: What do we see as a threat? What obstacles do we anticipate? What is changing that could hurt us? As a travel-related company in a tough economy, Upward Airlines might uncover a number of potential threats:

• Financial threats: What threats could seriously impact our financial health? This could be low-cost competitors, ongoing global health issues that prevent travel, or rising oil costs.
• Customer threats: What is our biggest concern about our customers? Has a competitor created a more attractive loyalty program? Is our number of business clients trending downward?
• Internal threats: What current areas of our business might harm us later? Is a contract dispute imminent that could disrupt business? Is a potential merger or acquisition on the horizon?
• Learning & growth threats: What threatens the people within your organization? This could be anything from instability in our customer support department to staff member departures to a department-specific pushback against new technology.

The external threats deemed most imminent for Upward Airlines might be:

7. Examine your matrix for connections

In looking at your SWOT matrix, do some of your strengths naturally support the identified opportunities? If you eliminate weaknesses, would that present additional opportunities?

At this point, we recommend running a “brown paper exercise”—print your SWOT matrix in large size, and ask employees to add post-it notes in any or all of the matrix’s four boxes if they feel the leadership team missed something. (You can also ask employees to add their names next to their suggestions so leadership can follow up with them.) Not only is this exercise great for inter-office discussion, but it also gives leaders the chance to consider opinions from staff in the field.

Done correctly, the SWOT analysis is another valuable tool in your toolbox for improving business performance and minimizing threats and weaknesses going forward. It can also prompt organizations to be more innovative with their strategy—new ideas may emerge that leadership would not normally have considered without such a thorough examination of the business from all angles.

Complement Your SWOT With A PEST Analysis

A SWOT analysis is a way of understanding and evaluating all facets of your company so you’re in a better position to make decisions about the future. But there are also external factors that will impact your company’s future; these things are beyond your control but still require consideration as you map out your strategy.

That’s why many organizations choose to complement a SWOT analysis with a PEST analysis—together, they provide a complete picture of your business environment for effective strategic planning.

PEST stands for political, economic, social, and technological—the four key areas outside your business that are likely to impact it. These factors tend to play out over long time frames. An economic slowdown, for instance, could take years to resolve, but you can take action to address staff training issues fairly quickly.

Thus, a PEST analysis is more valuable than SWOT when it comes to formulating longer-term plans and business strategies.

Our recommendation is to do a SWOT analysis first, followed by a PEST analysis, to get a complete picture of the business landscape.

What Should You Do with Your SWOT Analysis?

Congratulations! Hopefully, you understand your business a little better after completing your SWOT analysis; now it’s time to put those insights to good use. Your ideas on how to use your strengths and overcome your weaknesses should inform your strategy.

Developing a strategy is in and of itself a big step. It involves defining objectives for your company to move toward, creating priority initiatives (projects) to help make them a reality, and identifying measures to make sure the strategy is unfolding the way it should.

Our Upward Airlines SWOT analysis example, for instance, lists four weaknesses:

• High maintenance costs
• Fewer direct travel routes than our competitors
• No uniform project management system in place
• Below-average employee satisfaction

Some of these weaknesses are easier to address than others, such as improving employee satisfaction and your project management practices. Others, like the lack of direct travel routes, may be difficult to address in a time when airlines are still recovering from the COVID-19 fallout and profits are low. Similarly, you want to continue supporting your current strengths.

While you shouldn’t let your excellent training program lapse, it needn’t be a focus if you expect the number of new hires over the next year to be low. However, improving your virtual communication practices will most likely prove to be beneficial moving forward.

Therefore, the Upward Airlines SWOT analysis above might drive strategy in the following ways:

• An objective might be to “improve employee satisfaction”; to accomplish that goal, the company might initiate new projects that include reevaluating the benefits plan or starting a surveying program for employee feedback.
• An objective might be to “make flying as safe as possible for customers”; to reach that goal, they might implement a new cleaning regimen and increase communication with customers about new procedures.
• An objective might be to increase revenue by 10%; to help achieve that goal they might create a problem-solving team whose purpose is to reevaluate the current capacity strategy and recommend changes to offset the rising cost of fuel.

Make sure there is a clear and strong link between your SWOT analysis and your strategy map. For example, if you’re a for-profit organization, your financial perspective will be the top priority—build your analysis into your map in a manner that drives those finances in the right direction.

Maybe your SWOT analysis foretold an opportunity to hit a new line of business or forecast that a line of business would dry up. Your strategy needs to reflect that information.

If you’re using ClearPoint for strategy execution, you can make sure the projects you initiate as a result of your SWOT will actually have an impact by a) creating links within the software to show clear connections between projects and objectives, and b) tracking progress on your goals and initiatives over time.

That way, you’ll be able to see if, for example, your revised capacity plan positively impacted revenue in any substantial way—or if it had a negative effect on the bottom line. If you’re continuously monitoring progress, you’ll be able to adjust your course of action in a timely manner if needed.

Those insights will also be useful for your next SWOT analysis.

Real-world SWOT Analysis Examples

Still uncertain as to how your team can use the information produced by a SWOT analysis? We reached out to the business community to ask about their experiences with SWOT.

Their answers, listed below, show that SWOT can be applied to any number of business activities, from developing a long-term overall strategy to launching campaigns, new products, and more.

Seize New Opportunities

"We focus on the opportunity aspect of SWOT. We are always looking to find new ways of growing our company, and we use this analysis to show us areas where our business might thrive. A SWOT analysis showed us how important it would be for us to partner with over 15 different insurance companies, so that we can freely match each client with whichever one is best for them. Most companies like ours only work with one or two companies, but we have seized the opportunity, and we are growing because of it."

‍ —Anthony Martin of Choice Mutual

"We took action to understand that it's not enough to simply have a great product; we need to make sure our customers know how it can help them. By servicing the market, we found ways to add value for our customers and build relationships with them by providing helpful resources on our website and offering free trials. This has helped us to focus on creating and providing value to our customers, rather than just trying to get them to buy our product. As a result, we've created a much more sustainable and successful business."

‍ —Diana Stepanova of Monitask

"One of the most important things that came out of our SWOT analysis was identifying untapped opportunities. After changing the game with our magnetic lashes, we saw a gap in the acrylic nail market. Through a SWOT analysis, we have realized our strength in reimagining highly used beauty products and making them better for the consumer. That has opened up even more opportunities to revolutionize the billion-dollar beauty industry."

‍ —Ann McFerran of Glamnetic

"Our SWOT analysis revealed that we could create additional revenue streams by white-labeling our writing service and marketing it to other agencies. We offered interested parties discounts on our already-competitive rates, which made working with us very attractive and profitable for both sides. This allowed us to effectively double the size of our market. Most of the work we do now is for our agency partners, which means we can spend less time chasing sales and instead focus on ensuring quality in our service."

‍ —Milo Cruz of Freelance Writing Jobs

“The best insight I gained from performing a SWOT analysis of my organization is that we are very good at what we do and have a lot of growth potential. One action that we took because of this insight was to expand our product line. We now offer various [photo] backdrops, including some specifically designed for events. We have also started marketing to new customers, which has helped us grow our business.At first, we didn't think that expanding our product line would help us much, but it has been one of the best things we've done for our business. It's enabled us to attract new customers and grow our sales. Marketing to new customers has also been helpful in terms of growing our business. These actions have made us a more prosperous and well-rounded company. "

‍ —Kate Zhang of Kate Backdrop

Evaluate Your Competitive Advantage

"The SWOT analysis helped us identify potential opportunities that were unique to us in terms of reach. This allowed us to focus on key areas and strategies that would allow us to be the go-to choice of a specific market."Knowing where your company stands in relation to its competitors is crucial for developing strategies that will give you a competitive advantage. It also gives you insight into your unique opportunities that your competitors may not have. This is the kind of information that can help you make decisions that will take your company to the next level."

‍ —Linda Shaffer of Checkr

"There are many roofing contractors competing for business, and it can be difficult for customers to understand what sets us apart from the rest. In order to address this issue, we have revamped our marketing materials to better communicate our unique selling points.As a result, potential customers can now see that our company is the best choice for quality roofing services, and we have experienced a significant increase in sales."

‍ —Marty Ford of BulletpRoof Roof Systems Ltd.

“Owners of startups and small businesses need, but cannot find, a system to start, market, operate, or finance a business. Through our SWOT analysis, we noticed that our competitors left important questions and needs unanswered. For example, a competitor might help you set up a corporation, but have nothing for you after that.You started the business, but now need marketing, operational, or finance help. We strive to be the entrepreneur's best friend by giving you the needed tools."

‍ —James Chittenden of One Click Advisor ‍

Learn Business Strengths

"SWOT analysis was incredibly helpful when it came to understanding the strengths of my business. I was then able to play to those strengths and build on them.One strength was integrity—my business is always honest—and I’ve built that honesty into our brand."

‍ —Keith Terrell of Backpacks Global

"Overcoming our weaknesses doesn't mean we are not keeping an eye on our existing strengths. If there's one thing SWOT analysis has taught us, it’s that we should treasure the things that keep our company strong by being innovative. Our positive attributes can become a weakness if we refuse to adapt to changes. Consistently monitoring our strengths has allowed us to hit all our targets and go beyond our goals. As a result, we have outperformed our competitors by always bringing something new to the table."

‍ —Adam Garcia of The Stock Dork

Address Future Business Challenges

"Two of the issues we identified were the great resignation and the recession. Knowing them in advance gave us plenty of time to make the necessary changes (like retaining your best employees by offering new benefits—remote work, PTO, and unlimited growth opportunities). We also changed our inventory strategy and made sure we had enough to counter the price increases, shortages, and demand.These strategy changes helped us limit the adverse effects of the recession, optimize our stocks, and make sure all our orders were fulfilled on time. The changes were also able to help us retain our best employees; thus, we never even had any problems throughout the great resignation."

‍ —Michael Perry of Fitness Fixed Gear ‍

Shore up Weaknesses

"In our SWOT analysis, we were able to pinpoint areas where our employees may be lacking the skills they needed to succeed in our company. We decided to offer free online learning to our workers to help them add to their skill set.This has helped us not only improve the skill sets of our employees, but it has also increased employee retention. Employees want to stay loyal to a company that helps them grow."

‍ —Mark Daoust of Quiet Light

"Prior to the SWOT analysis, I had always approached marketing from a product-centric perspective; however, the SWOT analysis made me realize that we needed to focus more on customer-centric marketing. We needed to connect with our target audience and build relationships with them.As a result, we've made some changes to our marketing approach, and I believe that these changes will help us to be more successful in the long run."

‍ —Jacob Villa of Authority

"We have always prided ourselves on having good client relationships, but this exercise showed us that we needed to have strong client relationships. We have studied our weakness (why we have monthly policy cancellations or non-renewals) and the results showed that we need to focus on building and maintaining client relationships. After doing that, we have seen a significant increase in the average tenure of our clients and customer satisfaction scores."

‍ —Loran Marmes of Medicare Solutions Team

"One threat we encountered in our business was the sudden and huge dip in our customer satisfaction score, which has never happened in the past five years. To resolve this issue and ensure we eliminate the threat that's harming our relationship with customers, we allocated time to engage with our employees and immediately gave them intensive customer service training.Our urgent action to eradicate this threat has helped our business bounce back and we’ve regained the trust of our customers. It has also taught us to listen to customer feedback seriously and do our best to live up to their expectations."

‍ —Jake Smith of Absolute Reg LTD

See Different Perspectives

"A successful SWOT analysis encourages discussion from employees of different levels, from operational, to managerial, to administrative level. By doing this, everyone contributes their thoughts on the status and standing of the company—it’s not just about how one person sees it. This way, all aspects of the business are considered and addressed from all levels."

‍ —Corey Morgan of Kind Home Painting

SWOT Analysis Best Practices

To create the most accurate and effective SWOT analysis, we recommend the following best practices:

• Encourage open and honest conversation. Create an environment that encourages candidness. That might mean using sticky notes to gather anonymous feedback, rather than having people raise their hand to state a company weakness out loud.
• Promote collaboration. Have everyone write all their ideas on sticky notes, put them on a board, and then walk through them as a group. Combining similar ideas might help people to think of more. You might also consider breaking up a large group into smaller groups of three or four employees to encourage the sharing of ideas.
• Vote to narrow down ideas. The group will generate lots of ideas. You want to take them all into consideration, but you don’t need to keep every idea; this should be a fairly high-level exercise. Rank the top 10 and list those to focus on. And remember—the SWOT isn’t intended to project 10 years down the road; it should look at where you are now and in the very near future.
• To identify external factors, look at the competition. In addition to a PEST analysis, another way to identify external threats and opportunities is to look at your competitors. What opportunities are they currently after, and can you use that to your advantage? What threats are they currently facing, and how does that apply to you?
• Be specific when describing internal factors. For example, “brand image” can be both a strength and a weakness, depending on how you word it. Be specific in your descriptions; ultimately, that specificity will also help you define the right measures and benchmark your performance over time.
• Keep emotion out of the room. This exercise should be objective, not subjective. If a statement can’t be backed up with facts, it doesn’t count.
• Try to make your resulting strategy “weatherproof.” Current threats may include the possibility of more political and economic turmoil, but these kinds of obstacles tend to be much more complicated than those you’d see in most SWOT analyses. While it may be difficult to address them fully, try to develop a strategy that will bolster your organization during hard times. For example, a retail store might consider creating an objective to ensure its online and in-person stores perform equally well should either avenue be cut off due to external circumstances.

Download Our Strategic Planning Tools—Including our SWOT Analysis Template

If you need some guidance with this process, download our free strategic planning booklet. It includes eight of the most popular templates to build strategic plans, including a SWOT analysis template.

The strategic plan you develop from your SWOT analysis is powerful, so once you’ve created it, don’t let it sit! Use strategy execution software like ClearPoint to track your progress over time.

‍ Read more about strategy execution and how you can use ClearPoint for tracking here. ‍

Ready to take action? tart planning for the future now!

Optimize Your Strategic Planning with ClearPoint Strategy Software

Ready to streamline your SWOT analysis and take your strategic planning to the next level? ClearPoint Strategy is here to guide you. Our comprehensive software solution simplifies the SWOT analysis process, ensuring you gain valuable insights and effectively integrate them into your strategic plan.

Book a personalized demo with our experts and see how our software can help you efficiently conduct SWOT analyses, track progress, and achieve your strategic goals.

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What are the 4 dimensions of swot analysis.

The four dimensions areL strengths, weaknesses, opportunities, and threats.

When and where should you develop a SWOT analysis?

You need a few uninterrupted hours to conduct a strong SWOT analysis. You should conduct a SWOT analysis around the same time of your strategy refresh. Include key leaders within the company to get comprehensive insights on the current state of your business.

How do you use your SWOT analysis?

Use your SWOT analysis to influence your strategic plan! Don't let the insights from your SWOT analysis just sit in a shelf. Learn how to utilize your strengths to achieve your long-term goals, and make plans to strengthen your weaknesses.

Why should I conduct a SWOT analysis?

A SWOT analysis offers many benefits for your organization. It allows you to better understand your business. By taking the time to identify where your company succeeds, and where they struggle, you can create plans to leverage your strengths and mitigate risks in your weaknesses.

What's the difference between a SWOT and PESTEL analysis?

A SWOT analysis is conducted to assess internal factors that affect your business. A PESTEL analysis focuses solely on external factors .

What are the benefits of using SWOT analysis?

The benefits of using SWOT analysis include:

- Identifying Strengths: Helps identify and leverage the organization's internal strengths. - Recognizing Weaknesses: Highlights areas for improvement within the organization. - Spotting Opportunities: Uncovers external opportunities that the organization can exploit for growth. - Understanding Threats: Identifies external threats that could impact the organization’s success. - Strategic Planning: Provides a foundation for developing strategic plans and making informed decisions.

How can SWOT analysis help your business?

SWOT analysis can help your business by:

- Strategic Decision Making: Informs strategic decisions by providing a comprehensive view of the internal and external factors affecting the business. - Resource Allocation: Helps prioritize resource allocation based on identified strengths and opportunities. - Risk Management: Enables proactive management of potential threats and weaknesses. - Competitive Advantage: Identifies unique strengths that can be leveraged to gain a competitive edge. - Goal Setting: Aids in setting realistic goals and objectives based on a clear understanding of the business environment.

What are some common mistakes to avoid when conducting a SWOT analysis?

Common mistakes to avoid when conducting a SWOT analysis include:

- Lack of Specificity: Being too vague or general in identifying strengths, weaknesses, opportunities, and threats. - Ignoring External Factors: Focusing too much on internal factors and neglecting external influences. - Overlooking Data: Not using data and evidence to support the analysis, leading to biased or incomplete results. - Failure to Act: Conducting the analysis but not using the insights to inform strategic decisions and actions. - Infrequent Reviews: Not updating the SWOT analysis regularly to reflect changes in the internal and external environment.

How often should you conduct a SWOT analysis?

You should conduct a SWOT analysis:

- Annually: At least once a year as part of the strategic planning process. - During Major Changes: Whenever there are significant changes in the market, industry, or within the organization. - Before Strategic Initiatives: Prior to launching new products, entering new markets, or making major business decisions. - Periodically: Regularly reviewing and updating the SWOT analysis ensures it remains relevant and accurate.

What are some tips for getting the most out of a SWOT analysis?

Tips for getting the most out of a SWOT analysis include:

- Involve Key Stakeholders: Engage a diverse group of stakeholders to gain comprehensive insights and perspectives. - Use Data: Base the analysis on accurate and up-to-date data to ensure reliability. - Be Specific: Clearly define each strength, weakness, opportunity, and threat to avoid ambiguity. - Prioritize Factors: Focus on the most critical factors that will have the greatest impact on the business. - Develop Action Plans: Translate insights from the SWOT analysis into actionable strategies and plans. - Review Regularly: Regularly revisit and update the SWOT analysis to keep it relevant and useful.

Ted Jackson

Ted is a Founder and Managing Partner of ClearPoint Strategy and leads the sales and marketing teams.

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SWOT analysis: how to do it + 4 examples

Ever stood at the crossroads of business decisions, the winds of uncertainty howling around you? Illuminate your path with the beacon of SWOT analysis. This revered compass, trusted by entrepreneurs and seasoned executives alike, unveils the landscape of opportunities and hurdles that lie ahead, waiting to be conquered. 

A SWOT analysis is a powerful tool used by business leaders and executives to assess strengths and potential challenges within their operations. 

Think of it as a roadmap for strategic planning processes and smart decision-making. Whether you’re a startup finding your feet or an established company looking to refine your strategies, a good SWOT analysis can guide you toward success. 

In this article, we’ll walk you through the ins and outs of conducting a SWOT analysis, when to use this technique, and provide real-world examples to illustrate its effectiveness.

What is a SWOT analysis?

4 swot analysis examples, when to use a swot analysis.

• Learn how to build a strong business strategy with IMD

The SWOT analysis is an audit framework used by businesses of all sizes. It helps dissect your organization’s present and future outlook. 

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. These are the lenses through which we examine internal factors (the things we’re good at and not-so-good at, under our control) and external factors (circumstances we can’t control).

This analysis is commonly structured into a visual representation made up of four quadrants, each devoted to a category, termed the SWOT matrix.

Analyze internal factor s

When it comes to internal factors, these are things that are specific to your organization and under your team’s control and encompass both strengths and weaknesses. 

Consider various metrics like turnover rates, operational efficiency, financial performance, and customer satisfaction for your analysis. 

These metrics provide insights into the health of your organization, helping you discover what you’re doing well and areas that need improvement.

The human resources team is crucial for managing these aspects. They oversee talent processes, boost an organization’s strengths, and tackle weaknesses like turnover, skill gaps, and conflicts to improve an organization.

To identify your company’s strengths, a good starting point is to brainstorm things that make your company stand out from the competition or highlight areas where you consistently excel.  

Consider the following questions: What areas of our business consistently receive positive feedback from customers, partners, or stakeholders? What assets do we have that competitors lack? How do we uniquely address customer needs?

For example, Amazon recognized its strong infrastructure and customer demand. The company continued to improve its e-commerce operations by investing heavily in its logistics and cloud computer capabilities, as well as expanding into new markets to consistently grow its profitability.

Uncovering your company’s weaknesses involves taking a closer look at areas that might be holding you back. Start by asking: Where do we often run into hurdles or inefficiencies? Are there certain issues that customers frequently raise concerns about? 

You’ll also want to consider whether skill gaps, resource constraints, or internal disagreements affect the performance of your team members. 

For example, Tesla had implemented an overly complex automation strategy in their manufacturing processes, which led to inefficiencies and production bottlenecks, delaying deliveries to customers. 

To address this issue, they focused on identifying specific areas where human labor was more effective and efficient than automation, and they reconfigured their production lines accordingly. 

Explore external factors

External factors can create both opportunities and threats for your business. Addressing these head-on prepares your team for growth and risk management.

Take a look at market trends, demographics, and tech advancements to grasp uncontrollable variables like consumer shifts, demographic changes, tech breakthroughs, and economic fluctuations.

You can monitor these variables through online platforms, industry reports, conferences, following tech blogs, and sending out customer surveys. 

By understanding how the external environment can influence your business, you can adapt strategies and stay competitive in a dynamic market.

Opportunities

When exploring external opportunities, it’s about spotting those areas where the market or industry is offering great conditions for growth.

Think about this: Are there up-and-coming market segments that match our strengths? Could we use new technologies to connect with a broader audience? Is there a gap in the market that we can fill uniquely? 

A prime example of a company capitalizing on external opportunities is Airbnb . In their early days, Airbnb identified a growing desire for unique, affordable accommodations. 

They used technology to connect homeowners with travelers seeking unique lodging experiences. This allowed Airbnb to tap into an emerging market while leveraging its strengths in technology and user-friendly platforms.

Finding external threats means looking for potential challenges that could put a dent in your business. 

Think about it: How might the actions of competitors affect our market share? Are economic signs hinting at downturns? Could changes in rules mess up our operations? Are there any weak spots in our supply chain? 

By getting a grip on these threats and planning for them, you can cook up strategies to stay on course when the going gets tough.

Unfortunately, a notable example of a company addressing external threats is Blockbuster. The emergence of online streaming and competitors like Netflix posed a significant threat to Blockbuster’s traditional video rental business model. 

Blockbuster failed to adapt and plan for these threats effectively, ultimately leading to its downfall, underscoring the need for proactive strategic planning in the face of challenges.

Here are four real-world examples of SWOT analysis of companies to showcase the different perspectives this versatile tool can provide across various sectors.

Peloton is a technology-driven fitness company that offers a range of exercise equipment and interactive workout classes, enabling users to engage in virtual fitness experiences from the comfort of their homes.

• Strong brand recognition in the home fitness industry
• Has both hardware and software systems

Weaknesses:

• High initial costs of equipment might put off some customers
• Dependent on continued consumer interest in home fitness

Opportunities:

• Expanding into global markets 
• New product offerings to reach a broader customer base
• Potential market saturation and reduced demand for home fitness
• Economic downturns affecting consumer spending on non-essential items

To address the high initial equipment costs, Peloton introduced financing options, making their products more accessible. They also expanded into global markets, seizing the opportunity for broader customer reach. 

Although they faced the threat of market saturation, Peloton continues to expand its product line and focus on software improvements, such as virtual fitness subscriptions.

Target is a retail corporation known for its wide range of products, including clothing, electronics, and groceries, with a blend of physical stores and e-commerce platforms.

• Established presence in the retail sector
• Wide product range catering to various customer needs
• Competition from both online and brick-and-mortar retailers
• Limited international presence compared to some competitors
• Expanding global manufacturing and sales
• Leveraging customer data for improved customer experience
• Rapidly changing consumer preferences and shopping habits
• Economic uncertainty impacting consumer spending

Target effectively addressed the threat of competition by diversifying its offerings. They incorporated food and beverage items and popular makeup brands into their stores to create “mini malls ,” broadening their appeal and convenience. Additionally, they introduced curbside pickup, adapting to evolving shopping habits. 

To mitigate the impact of economic uncertainties, Target diversified its revenue streams by establishing a media company. These strategic moves have allowed Target to thrive in a highly competitive retail landscape. 

Salesforce is a leading customer relationship management (CRM) software provider that offers cloud-based solutions to help businesses manage customer interactions, sales, marketing, and service operations.

• Strong focus on continuous product development
• Extensive network of partners and integrations
• High subscription costs for enterprise-level solutions
• Dependence on third-party platforms for some functionalities
• Using artificial intelligence and data analytics for better customer insights
• Global market expansion to reach untapped regions
• Data privacy regulations impacting customer data management
• Increasing competition from established tech giants entering the CRM space

To address high subscription costs, Salesforce introduced flexible pricing models for customers. They have also honed opportunities to increase profitability by expanding their Salesforce Towers in Dublin, Chicago, Sydney, and Tokyo. 

In response to competition from other tech companies, Salesforce maintains a strong core team by offering team-building sessions and focusing on a flexible, employee-centric work environment to boost morale and foster innovation.

Starbucks is a globally recognized coffeehouse chain that not only provides a wide array of coffee beverages but also offers a range of food options and branded merchandise across its vast network of stores.

• Strong global brand recognition and customer loyalty
• Diverse product lines beyond coffee
• High prices compared to competitors
• Sensitivity to fluctuations in coffee bean prices
• Launching more plant-based and healthier food options
• Implementing more digital initiatives to improve ordering and loyalty programs
• Competition from both local coffee shops and larger chains
• Changing consumer preferences toward healthier or more sustainable options

To address price competitiveness, Starbucks focused on enhancing customer experiences through loyalty programs and continued expansion. They catered to consumer preferences by introducing plant-based and healthier food options. 

In response to threats from local coffee shops and larger chains, Starbucks expanded globally and prioritized sustainability. Their customer-centric approach and global expansion strategies have allowed them to remain a dominant force in the competitive coffee industry.

A SWOT analysis is not just a one-size-fits-all tool — you can use it in different situations to get the upper hand in decision-making and developing smart strategies. 

Below are some instances where a SWOT analysis can be particularly beneficial. 

Decision-making

Once you’ve determined the areas your organization could improve on, you can use this information to drive decision-making processes in your company. 

Imagine your business is in the retail sector and you conduct a SWOT analysis that reveals a potential weakness in your supply chain efficiency. 

You might choose to prioritize initiatives aimed at streamlining your supply chain operations, such as implementing advanced inventory management systems.

As you create a comprehensive action plan around these initiatives, you’re essentially harnessing the power of SWOT analysis to guide your strategic decisions.

Business strategy

SWOT analysis gives us an in-depth look at what our organization could be doing to position ourselves in a better standing against our competitors. 

When we identify external threats and internal weaknesses and leverage our strengths and opportunities, we can develop business plans so the company can thrive financially and increase customer satisfaction. 

For example, a SWOT analysis helps tailor marketing strategies by highlighting strengths (like unique features) and addressing weaknesses (such as outdated technology).

It can also help us to form partnerships to amplify market presence and use social media to enhance brand visibility and engagement with target audiences.

Start-ups and small businesses

Start-ups and small businesses typically experience a great amount of trial and error when it comes to business strategies, operations, and customer approaches. 

Conducting a preliminary SWOT analysis can identify competitive strategies and help build a strong business model. 

For example, opportunities that have been identified, such as new markets or emerging trends, might guide their expansion efforts.

In addition, they can address weaknesses like limited resources or a lack of brand recognition early on by devising strategies to overcome these challenges.

SWOT for enterprises

Enterprises operating at scale can find SWOT analysis particularly beneficial in strategic decision-making. Assessing internal strengths and weaknesses empowers leaders to fine-tune their operations, leveraging resources and technology effectively. 

Companies can identify opportunities and threats to inform expansion into new markets and customer retention initiatives. For example, recognizing a market shift toward sustainable practices, an enterprise can reposition its product line to align with this trend.

Entrepreneurs

Entrepreneurs, especially in the early stages of their ventures, can harness SWOT analysis to steer their businesses toward success. Identifying personal strengths and weaknesses helps in skill development and resource allocation. 

By spotting opportunities and threats in the market, entrepreneurs can tailor their business models to tap into emerging trends and mitigate challenges proactively. For instance, recognizing a growing demand for eco-friendly products, an entrepreneur can pivot their offerings to meet this need.

Nonprofit organizations

Nonprofit organizations can utilize SWOT analysis to achieve their missions effectively. Identifying internal strengths, like dedicated volunteers, helps in maximizing their impact. Addressing weaknesses, such as limited funding, can lead to improved resource management. 

By recognizing external opportunities, such as partnerships with local businesses, nonprofits can expand their reach. Moreover, understanding potential threats, like changing donor behavior, allows nonprofits to adapt fundraising strategies to sustain their essential work.

Personal SWOT analysis

Completing your own SWOT analysis empowers you to leverage your internal strengths while recognizing weaknesses and opportunities, helping you with career growth and goal setting.

For instance, if you identify a weakness like lacking proficiency in a critical software, you might proactively take online courses or workshops to enhance your skills. 

Similarly, if you recognize a threat such as automation affecting your industry, you could mitigate it by staying updated with industry trends or diversifying your skill set. 

The insights from your SWOT analysis serve as a tool to guide your career decisions and ensure a strategic path toward success.

Learn how to build a strong business strategy with IM D

A SWOT analysis lays the groundwork for your business, ensuring everyone knows where you are and where you want to go. It’s like creating a roadmap to guide your actions. 

If you’re eager to delve deeper into mastering business strategy, consider exploring IMD’s comprehensive learning journeys. Our strategy programs are tailored to provide comprehensive insights into various aspects of strategic management, helping business professionals like you excel in their roles.

These programs offer a rich understanding of competitive advantage, market trends, effective decision-making, and leadership skills. 

By exploring strategy programs that suit your needs, you’ll gain a deep understanding of how to leverage strengths, address weaknesses, seize opportunities, and prepare for challenges — just like a SWOT analysis for your career. Discover the program that fits you best and receive personalized feedback from one of our advisors to guide you on your professional journey.

It’s a chance to improve your business acumen and lead your organization with confidence.

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Ever stood at the crossroads of business decisions, the winds of uncertainty howling around you? Illuminate your path with the beacon of SWOT analysis. This revered compass, trusted by entrepreneurs and seasoned executives alike, unveils the landscape of opportunities and hurdles that lie ahead, waiting to be conquered.  A SWOT analysis is a powerful tool […]

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Use Our Resources and Tools to Get Started With Your Preparation!

Swot analysis, the swot analysis is an extremely useful tool to assess a company’s strategic positioning, use a swot analysis to determine whether a company’s key strategies are aligned with its objectives and what obstacles have to be overcome.

Internal positive factors are called  S trengths, internal negative factors are called W eaknesses, external positive factors are called  O pportunities, and external negative factors are called T hreats. This framework is seldom used in the day-to-day work of MBB consultants because it overlaps between many categories (for example, customers putting pressure on prices can be seen as either an external threat or an internal weakness of the customer base). However, in case interviews , the SWOT analysis can still be used as a tool to segment influences into a  2x2 matrix . 

We will now go over each of the four branches in more detail and provide examples. 

Strengths  (Internal positive factors)

The strengths of a company are its resources and capabilities, for example:

• Image/Goodwill
• Financial resources
• Access to networks, natural resources

Weaknesses  (Internal negative factors)

Weaknesses can usually be viewed as the absence of specific strengths or things that are done better by competitors, for example:

• Poor reputation
• High cost structure
• Lack of customer/employee loyalty
• Lack of innovative R&D
• Lack of access to key distribution channels/resources/trade associations

Opportunities  (External positive factors)

Opportunities reveal new options for growth in profits including:

• New technologies
• Removing barriers to trade
• Loosening of regulations
• Entry into new markets

Threats  (External negative factors)

External changes that will have a negative effect on growth and profit are threats, for example:

• A shift in customers’ needs, expectations, and taste away from the core of the companies products
• New regulations
• Neutral factors like this can also be opportunities if they are beneficial to the company
• Especially with external factors like these, it is important to set it into the context of the respective company
• New market entrants/low barriers to entry
• Emergence of a substitute product (see Porter's Five Forces )

Once you have completed the SWOT analysis, draw insights into the matrix

After lining out the gathered information in a simple 2x2 Matrix ,  step further by identifying strategies that address the following questions:

• How to use strengths to take advantage of the opportunities.
• How to take advantage of the strengths to avoid threats.
• How to use opportunities to overcome weaknesses.
• How to minimize weaknesses and avoid them.

Key takeaways

• The SWOT matrix is a simple analysis of internal strengths and weaknesses as well as external opportunities and threats.
• Opportunities can be seen as threats and vice versa.
• SWOT matrices don’t show the interrelationship between internal and external factors.
• The SWOT analysis itself does not allow us to make strategic decisions but can be used for meaningful insights.

• Select category
• General Feedback
• Case Interview Preparation
• Technical Problems

How to Write a SWOT Analysis (Template and Examples Included)

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Planning for the Future

Where do you see yourself in five years? How about your career? Your business? 

These questions keep a staggering amount of people awake at night. All too often, the future can seem like a dark, ominous cloud that looms just out of view. As the old proverb goes, we fear the unknown—and little can possibly be more unknowable than the future.

While there is no crystal ball that can accurately predict future market trends or the steps you should take to optimize your productivity and sharpen your competitive edge, we can offer some advice: Reframe the question. Rather than trying to pinpoint where you think you might be in five years, think about where you want to be at that point in time. Once you have a destination in mind, you can start planning a route to get there. After all, maps are great tools, but they can't help you if you don't know where you're going.

So, what's the metaphorical map in this scenario? We present to you the SWOT (strengths, weaknesses, opportunities, and threats) analysis.

How to Write a SWOT Analysis

SWOT analyses are great strategic tools that are useful in project planning, business development , financial strategizing, and personal advancement . Simple, honest, and to-the-point, they facilitate a profound understanding of your or your business's current standing. Essentially, a SWOT analysis is a comparative list of all your strengths, weaknesses, opportunities, and threats.

There's more power in this process than you might think. You may be only hazily aware of your own strengths and weaknesses. However, thoughtfully recording and reflecting on them creates a thorough, conscious familiarity with both the resources available to you and the obstacles standing in your way. This awareness allows you to map out a path toward your goals with great precision and purpose. Writing a SWOT analysis will help you clearly evaluate whether your goals are feasible according to your resources and needs.

In this guide, we'll break down exactly how to write a SWOT analysis and provide a few examples along the way. Feel free to use our SWOT analysis template, given below, to write your own!

Our SWOT Analysis Template

Your list of strengths should focus on your current resources and abilities. It should relate to things that you do or that your company does well. These might be your or your company's accomplishments—both great and small—and the assets that you or your company have. Your strengths give you your greatest edge; they are the resources that propel you forward and that you can continue to develop as you progress.

When you draw up your first SWOT analysis, you may find yourself at a loss. Don't worry—it's difficult for most people to come up with an objective list of strengths and weaknesses on the spot. For your convenience, we've included a list of questions you can ask yourself to get started.

These questions should help you identify a few of your strengths. Remember, while our example questions mostly relate to business strengths, they can also apply to personal strengths. Go ahead and boast as much as you can.

• What sets your company apart from others?
• What do you have that other companies don't?
• What are you most proud of about your company?
• What makes clients come back to you?
• What does your company do well?
• What assets do you have access to?
• What qualities does your company have that other companies try to emulate?
• What has always been easy for your company? 

Listing your weaknesses might be a little more uncomfortable than detailing your strengths, but trust us—doing so will help you in the long run. Understanding the obstacles in your path and the elements of your business or skills you may need to improve is just as important as appreciating your strengths. Once you're aware of your weaknesses, you can start working on them and building your next steps around them.

Your list of weaknesses should pertain to any current problems and challenges. Check out the list of questions below—it should give you an idea of where to start. Again, if you'd rather focus on your personal or career growth, feel free to alter these questions to suit your needs.

• What makes your company blend in with its competition?
• What do other companies have that you don't?
• What are the most common criticisms that you receive from clients?
• Why have certain clients not returned to you?
• What does your company need to improve upon?
• What kind of feedback do you receive from your employees?
• What might your competition consider to be a weakness?
• What has always been difficult for your company?
• What are you unwilling to do or change?

Opportunities

Think about the opportunities available to you as potential future strengths. Your opportunities are the assets, resources, and events that could be beneficial to you in some way in the future. You may need to change some of your current approaches or adapt in other ways to capitalize on these opportunities, and that is not necessarily a bad thing.

Here are some questions you can ask yourself to identify your potential opportunities:

• What is happening in the current market that you could capitalize upon?
• What changes have you been making that have returned positive results?
• What is working for other companies?
• How could you introduce new technology to make your processes more efficient?
• What costs can you cut?
• Could you access new sectors or demographic groups?
• How can you improve or modernize your marketing techniques?
• How can you remove existing obstacles?

  Threats

Just as your opportunities are based on potential, so are your threats; these are the possible obstacles or issues that are not yet directly affecting your progress. But this doesn't mean that you shouldn't start thinking about them! Being aware of the challenges that you may encounter will help you either plan around them or confront them with solutions. Try to come up with several future events that may realistically hinder the momentum you build from engaging with your strengths and opportunities.

To get started, take a peek at our list of questions:

• What obstacles might your weaknesses create?
• Do changing market trends negatively affect your competitive edge?
• What might stand in the way of the changes you make to accommodate your strengths and opportunities?
• Do you have a lot of debt?
• Could your competition exploit your weaknesses?

How did you do? Do you feel like you've listed everything? Or do you think you're missing something? Below, we've drafted examples of a business and a personal SWOT analysis to provide you with some perspective on what a completed one might look like.

An Example of a Personal SWOT Analysis

An Example of a Business SWOT Analysis  

Final Words

The humble but effective SWOT analysis will produce a detailed map of your current environment—its hills and valleys alike. Knowing how to write a SWOT analysis will provide you with the vantage point you need to choose a direction and blaze a trail toward your goals. SWOT analyses may not be crystal balls, but they are something like compasses. Use them wisely, and you will never be lost.

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Home Blog Business How to Conduct a SWOT Analysis (Examples + Templates)

How to Conduct a SWOT Analysis (Examples + Templates)

Self-awareness is crucial for running a successful business. You probably know this by now; when you understand your business needs and faults, you can take appropriate actions and fix all your problems. The real question, however, lies in how to cultivate that understanding. So, how can businesses better know themselves?

Several techniques may help businesses asses their shortcomings and strong suits, but a SWOT analysis is arguably the most commonly used. In this article, you will learn how to utilize this tool for your business as you embark on a transformative journey.

Table of Contents

What Is a SWOT Analysis?

Anatomy of a perfect swot analysis, internal and external factors in swot analysis, how to conduct a swot analysis, how to use swot analysis results, case study: swot analysis for marketing, case study: swot analysis for design thinking, presenting swot analysis, swot analysis alternatives.

SWOT analysis is a strategic planning tool that helps businesses evaluate their Strengths and Weaknesses , as well as Opportunities and Threats – hence the acronym SWOT. It involves evaluating both internal and external factors that impact the organization.

You might have performed a personal SWOT analysis in the past – the goal is somewhat similar to an organizational SWOT. By conducting a SWOT analysis, you can identify the current competitive advantages of your business and devise a successful strategy for the future. SWOT can also uncover the factors and competitive risks hindering the business’s growth.

This simple matrix model can be applied to various aspects of an organization, including its products, projects, and reputation. Its simplicity and effectiveness have contributed to its popularity, making it widely used in project management practices.

The SWOT analysis template is presented as a 2×2 grid or 4-column table, with each part corresponding to one of the four elements: strengths, weaknesses, opportunities, and threats. Here’s an overview of how the SWOT matrix is structured.

SWOT analysis requires you to identify and analyze the strengths of your business. This includes recognizing what your company does particularly well, such as unique capabilities, competitive advantages, strong brand reputation, or exceptional resources. Understanding these strengths will help your organization capitalize on its existing advantages.

To get your thinking started, ponder these questions and consider the following points:

• What do we do exceptionally well? 
• What advantages do we have over our competitors?
• What unique resources or capabilities do we possess?

When evaluating strengths, it’s also essential to consider them concerning your competitors. Simply having the same capabilities or features as your competitors does not provide a competitive advantage and cannot be considered a strength. Instead, strengths should highlight areas where your business outperforms or differentiates itself from competitors.

In the context of SWOT analysis, weaknesses refer to factors or limitations within your organization that may hinder your performance or ability to achieve your objectives. Weaknesses are identified by carefully assessing the organization’s resources, processes, skills, and other internal aspects.

During this process, you must examine every aspect of your business objectively. Let go of preconceived notions about your organization and try to answer the following questions without bias.

• What do our competitors do better than us?
• What internal limitations or challenges do we face?
• What should we avoid or minimize to be successful?

Remember, objectivity doesn’t mean dismissing positive aspects or overlooking achievements. It means being honest and realistic about the current state of your business and using weaknesses as opportunities for growth and development.

Opportunities

The opportunities quadrant is often the hardest to fill in in the SWOT template because they come from various sources and avenues. 

Analyzing opportunities revolves around resources that can be utilized to drive growth and enhance performance. They may arise within the company, like leveraging core competencies or investing in employee development. They may also be external factors that are not within the direct control of the organization, e.g., emerging technologies, new market segments, or changes in consumer behavior.

Identifying and capitalizing on these opportunities can help your business grow and expand. So, to identify these opportunities, ask yourself:

• What emerging trends or market opportunities can we capitalize on?
• Are there any untapped customer segments or unmet needs?
• Are there favorable economic or industry conditions we can leverage?
• Can we leverage advancements in technology to our advantage?

Filling in the opportunities quadrant may require creative thinking, exploration, and a forward-looking mindset. The key to this endeavor is to monitor the business environment continuously, stay open to new possibilities, and be proactive.

Threats are factors that pose potential risks or challenges to the business’s success. They can come from competitors, changing regulations, economic downturns, disruptive technologies, or shifting consumer preferences. While businesses may have limited control over these factors, it is essential to identify and anticipate threats to develop strategies for managing them effectively.

The following questions may help you identify your business’s potential risks or threats.

• Who are our main competitors, and what are their strengths?
• Are there any changes in regulations that may impact our operations?
• What are the shifting customer preferences or market trends that may pose risks?

As mentioned, you’ll normally see the SWOT analysis in a simple matrix. However, some companies adopt an expanded version that compartmentalizes the four elements into internal and external factors.

The organization’s Strengths and Weaknesses fall under the internal factor as their attributes are within the control of the business and can be influenced or modified. For example, your strong brand reputation may be due to past performance and effective processes.

Opportunities and Threats, on the other hand, are considered external factors because they exist outside the organization and are beyond its direct control. An example could be fluctuations in the economy. They can pose opportunities or threats to your company, but you have nothing to do with it; that’s why it’s an external factor.

By categorizing these factors separately, organizations can capitalize on external opportunities or address threats in a way that aligns with their internal capabilities and strengths. 

1. Define the Objectives

The first step of conducting a SWOT analysis is putting in place a clear purpose or objective for why you are analyzing in the first place. This goal will provide meaningful guidance when gathering relevant information and ensure that the analysis provides actionable insights for your business.

Your goal could be, for example, to evaluate the feasibility of entering a new market, assess the competitiveness of a product, or identify areas for improvement within the organization.

2. Choose a Facilitator/s

Business owners or organizational leaders should be involved in SWOT analyses. Still, it’s also important to include team members whose skills and roles align with the goal of the particular analysis.

For example, a retail clothing company that wants to enter online sales may involve the following stakeholders in conducting a SWOT analysis.

• Marketing team/manager who can analyze online consumer behavior.
• IT/Technology specialist who can provide insights into the company’s internal technological capabilities and infrastructure.
• Supply chain manager who can evaluate the company’s supply chain capabilities and logistics.
• Customer service representatives who can share the common pain points of the customers.

3. Conduct Internal Analysis

The next step would be collecting relevant data and information about the internal aspects of the organization. This can include financial statements, operational reports, and other data sources that provide insights into the organization’s strengths and weaknesses.

During this activity, gathering perspectives from various stakeholders and sources is crucial to obtain a holistic view of your business. Don’t limit the analysis to internal stakeholders – seek external perspectives as well.

For example, a company redesigning one of its products can implement customer surveys to know what satisfaction, pain points, and suggestions for improvement they have for the existing product. This feedback may be translated into strengths and weaknesses.

4. Conduct External Analysis

Next is to identify the external factors, a.k.a the opportunities and threats, that can influence the organization’s performance and decision-making.

The external analysis aims to gain insights into the broader market conditions, industry trends, customer preferences, competitive landscape, regulatory factors, and other external forces that can impact the organization’s operations and success.

Continuous monitoring is the key here so that you can stay updated on the dynamic nature of the external environment and make timely adjustments to your strategies.

Conducting a SWOT analysis is just the first step in strategic planning. What’s even more important is taking action based on its results. Identifying strategic alternatives using the SWOT result is a key objective to help you explore different courses of action and make informed decisions about your future direction.

You can use the TOWS matrix in this activity, an analysis tool by Heinz Weihrich that builds upon the SWOT analysis. The TOWS Matrix provides a framework for generating strategic alternatives and considering different internal and external factors combinations. It helps organizations think more comprehensively about their strategic choices and enables them to develop effective strategies.

Let’s take a look at how this works.

1. SO: Maximize Strengths and Opportunities

Take time to pare down the factors in the analysis and match your strengths with the opportunities to gain insights for developing an action plan. This approach ensures that you leverage your internal capabilities and resources to exploit the most promising opportunities in the market.

For example, a clothing retail store that has a strong brand reputation online (strength) can take advantage of the growing trend of online shopping (opportunity) by investing in an e-commerce website (action plan).

2. WO: Minimize Weaknesses and Maximize Opportunities

The second strategy in the TOWS matrix allows you to identify your organization’s weaknesses that may prevent you from taking advantage of market demands.

For example, a limited online presence of a retail store (weakness) may hinder them from reaching a broad customer base in the growing e-commerce market (opportunity).

It should be your priority to shore up your weaknesses, so you can fully maximize the opportunities the external environment presents to your business. In the example, the fictitious organization could expand its online marketing campaigns or build an e-commerce website , if they haven’t yet, to take up space in the online shopping industry.

3. ST: Maximize Strengths and Minimize Threats

This strategy is all about using your organization’s strengths to deal with the threats brought about by external factors. For example, a rapid change in the social media landscape (threat) may prevent an online retail store from attracting new customers. But, it can focus on maximizing the value of its loyal customer base (strength) by implementing customer retention strategies while exploring alternative marketing channels.

4. WT: Minimize Weaknesses And Threats

It is a challenging position to be in when a company is confronted with external threats and internal weaknesses. At this point, the goal is to minimize the weaknesses to be in a better position to overcome the threats. For instance, a retail company with limited digital marketing experience (weakness) can partner with an agency to help them navigate the rapidly changing social media landscape (threat).

Now that we’ve covered the elements that go into a SWOT analysis and what to do with them let’s put them to the test using an example. In this first case, we shall explore a SWOT analysis marketing application.

Imagine this scenario:

Topnotch is a well-established marketing company known for its expertise in digital marketing, social media management, and branding strategies. With a desire to diversify its service offerings and tap into new markets, the company decides to enter a new domain, namely experiential marketing. 

They successfully served clients across various industries, but the leadership team recognizes the need to adapt to the evolving demands of the market. Through extensive market research and analysis, the agency identifies experiential marketing as a promising domain with high growth potential.

With the help of a marketing SWOT analysis, they want to identify whether they can afford to pursue this endeavor considering the internal and external factors.

Using the TOWS template, let’s evaluate the different business strategic options the fictitious marketing agency has about the results of their SWOT analysis in marketing.

Strengths-Opportunities Strategies

• Capitalize on existing digital marketing and branding expertise to integrate experiential marketing into comprehensive, multi-channel marketing campaigns.
• Leverage the established client base to upsell experiential marketing services and expand revenue streams.
• Use a strong team of marketing professionals to develop unique and innovative experiential marketing strategies .

Strengths-Threats Strategies

• Leverage the well-established reputation and client base to maintain strong relationships with current clients.
• Provide continuous training to the marketing team to cope with emerging technologies.

Weaknesses-Opportunities Strategies

• Invest in training and skill development programs to enhance the team’s knowledge and capabilities in experiential marketing.
• Gain a deep understanding of AR and VR and how they can be applied to experiential marketing campaigns.

Weaknesses-Threats Strategies

• Gradually enter the market by starting with smaller-scale experiential campaigns and gaining experience before expanding.
• Allocate resources and dedicate time to research and study experiential marketing thoroughly.
• Seek partnerships or collaborations with agencies or professionals specializing in experiential marketing.

Our second case study is a little less conventional. It involves the application of a Design Thinking SWOT analysis. Although many business professionals label this tool for corporate and strictly business-related purposes, graphic designers, web designers, and creatives in general can get the benefits of applying a SWOT in design tasks. How, you may ask; the answer to this question is linked to maximizing the opportunities that a design project may bring to a customer.

To make this theory more relatable, we will consider this scenario.

La Lavende is a cosmetic brand specializing in natural-based, vegan cosmetic products. Their production strategy is to optimize skin care formulas by using only natural products, which can benefit a consumer base with allergic reactions to chemicals. The management group of La Lavende is seeking to give a refresher to their logo, as it doesn’t reflect the company’s core values. They intend to position the brand in new markets; therefore, their branding strategy is critical at this point.

A graphic design firm was hired for this process, but unlike their competitors, they took a different approach in the initial business meeting with La Lavende. These design professionals proposed to build a design SWOT analysis to tailor potential hidden gems in their branding strategy, as well as which strengths should be reflected in the company’s logo.

Once again, using the TOWS matrix, we will explore the strategic options derived from this rebranding process.

• Highlight the natural and vegan-friendly origin of the products in the branding.
• Expand into new markets seeking vegan-based & organic products.
• Partner with other health-conscious and eco-friendly brands.
• Develop marketing materials that highlight the benefits of using natural-based products for skin care in the long term.
• Change the packaging strategy to use recycled materials and an improved eco-friendly approach.
• Stay up-to-date with regulatory changes in terms of natural-based products.
• Hire professionals to minimize the risk of health reactions during the development and testing phases for the products.
• Enlist the help of influencers to promote the products beyond the health-conscious market.
• Use materials/colors in the logo that differentiate La Lavende from its competitors.
• Expand the current market base with a wider-audience marketing strategy. People outside the health-conscious users may not be aware of what La Lavende is (or if it even exists).
• Develop a compliance plan for regulatory changes.

Presenting a SWOT analysis to the stakeholders is no different from other presentation types – clarity should be the priority of the presenter.

The objective of the SWOT analysis should be explained from the get-go, and the scope of the analysis should be. That explanation should also include a brief overview of the methodology used to conduct the activity, such as the factors considered and data sources.

Then, discuss the key findings of the analysis. The negative conclusions may elicit negative reactions from the audience, so it’s paramount to present each point with evidence to support them.

Instead of dwelling solely on the negative aspects, emphasize the opportunities for improvement and growth. Highlight the key insights or patterns from the analysis, suggest specific actions that build on the strengths and opportunities, and address weaknesses and threats.

The quality of your visual aid may also enhance the overall effectiveness of your presentation. However, designing your presentation from scratch can take time. You may use ready-made templates instead to save time and benefit from professionally designed visual aids for your SWOT analysis.

NOISE Analysis

NOISE analysis is a strategic tool for Needs, Opportunities, Improvements, Strengths, and Exceptions. It is a suitable alternative for the SWOT matrix because it focuses on potential solutions and analyzes a situation.

PEST Analysis

PEST is an acronym for Political, Economic, Social, Technological, Environmental, and Legal. It is a good alternative to the SWOT analysis tool if your goal is to investigate how external factors can impact your organization. It helps organizations understand the potential opportunities and threats of the landscape in which they operate.

SCORE Analysis

The SCORE analysis stands for Strengths, Challenges, Options, Responses, and Effectiveness. It is practically the same as SWOT in that it also analyzes the internal and external factors that come into play when achieving an organizational goal. Unlike SWOT, however, it goes beyond identifying the problem by exploring solutions.

Performing a SWOT analysis goes beyond simply listing an organization’s strong and weak aspects. A structured approach helps organizations better understand their internal capabilities and external considerations. With these insights, businesses should be able to make informed decisions that may impact their success. Hopefully, this article helps you utilize SWOT the right way.

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SWOT analysis: how-to, example and alternatives

Oct 24th, 2023

What is SWOT analysis?

How to do a swot analysis, swot analysis example - amazon case study, swot analysis alternatives.

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To succeed, businesses should evaluate their operations to see what they do well and what areas require improvement. Understanding the features of your company will help you grow and increase profitability. In contrast, you risk falling behind if you don't keep up with the competition by consistently enhancing every element of your business. However,  auditing your organization to learn how you can improve it may seem intimidating. SWOT analysis can facilitate this process.

This framework will help you collect the necessary information and come up with ideas on how to strengthen your weaknesses, get rid of dangers, and highlight your advantages. In this article, we will describe the purpose of SWOT analysis and demonstrate how to apply it in practice.

SWOT analysis is a framework used to assess a company’s strategic position and analyze internal and external aspects that impact its success. This technique will help your business determine competitive advantages, address issues, discover new possibilities, and minimize risks. With this framework, you can gain new insights and identify areas for improvement.

Companies use SWOT analysis to uncover internal and external factors that can influence a business decision. In the 1960s, business and management consultant Albert Humphrey developed this technique to understand the reasons for the failures of corporate planning. Since then, SWOT analysis has become one of the most valuable tools for business owners to evaluate a company’s current landscape and make necessary adjustments.

You can use SWOT analysis to examine an organization, a project, or a new venture. For example, your marketing department can analyze the email marketing strategy and determine how the competition differs from your company in this regard. Moreover, the technique can be a helpful tool for market research . Using the framework, you can identify your unique selling proposition and find market gaps or new niches. In addition, with this technique, you can assess the viability and profitability of a new product, service, or market segment.

SWOT analysis comprises four components: strengths, weaknesses, opportunities, and threats. Strengths and weaknesses are internal factors that influence a company’s objectives, such as manufacturing capabilities, personnel, and finance. Opportunities and threats are external factors or aspects your company cannot control, such as technological development, macroeconomics, and legislation. We will cover internal and external elements of the SWOT framework in more detail below.

Strengths are areas where your business excels. These components may include the organization’s accomplishments or resources. For example, if you assess the company’s marketing strategy, these factors might contain a strong mission statement or consistent branding.

On the other hand, if you consider an organization’s overall strengths, they can include great brand awareness or a solid reputation. Moreover, some potential examples of these factors are employee skills, effective processes, exclusive technology, and customer loyalty. Your strengths should set you apart from competitors and highlight what you do better than anyone else.

Weaknesses are areas that the company must strengthen to stay competitive. These are fields where you need more proficiency and factors that keep you from achieving your company objectives. Knowing your vulnerabilities is crucial since they expose a company to risk.

Some weaknesses may include a weak supply chain, lack of funds, employee skill gaps, low customer satisfaction , or substantial debt. Weaknesses may prevent you from taking advantage of opportunities. However, these factors are mostly within your control, so you can improve these areas with the appropriate strategy and tools.

Opportunities

Opportunities are favorable external factors that can provide a competitive edge for a company. These elements can arise from the target market , rivalry, industry, and technology. A business can take advantage of conditions in the environment to develop and execute effective strategies.

Some examples of opportunities are improvements in governmental policies, new business models, unexplored markets , and lowered export tariffs. If you evaluate your marketing strategy, your options might include digital advertisements or new techniques you haven’t used before.

Threats are factors that can negatively affect an organization. They occur when conditions in the external environment endanger the dependability and profitability of an organization's operations. When threats relate to weaknesses, they increase vulnerability. It is crucial to foresee future dangers to protect the company and promote its success.

Examples of threats include declining industry and technological advancements that may disrupt an already existing company's operations. Other aspects may be changing societal standards that make products less appealing to customers, growing production costs, or the seasonality of your business.

You can determine these factors at any point by performing a SWOT analysis. However, it is critical to conduct this study before taking any action that can impact your organization. You can use SWOT analysis to make better decisions when considering new initiatives, changing the business strategy, or establishing partnerships with other businesses. 

We will break the SWOT analysis process into six steps with actionable recommendations. Let us take a closer look at this framework.

Step 1. Set an objective for your analysis

A SWOT analysis may be general, but it will be more practical if narrowed down to one particular objective . As you perform a study before making significant business choices, each opportunity calls for a comprehensive evaluation.

For example, the goal of a SWOT analysis would be to decide whether or not to introduce a new product. Your company will clearly understand what you want to achieve at the end of the process if the employees have an objective in mind.

Step 2. Gather your team and brainstorm ideas

While doing a SWOT analysis, you need a diversified team from various departments. The analysis should include input from every company unit to provide a thorough picture of your business. Choose team members whose responsibility will be to perform a study. In addition, you may also hire a third-party expert or group to advise you on the process.

The team charged with conducting the study should start compiling ideas related to each category of SWOT analysis. Take into account the following areas: innovation, productivity, service, quality, and technological procedures. Evaluate the company’s achievements, recent risks and obstacles, customers’ complaints, employee turnover rate, new industry trends, changes in regulations, and rivals.

List all the suggestions. Some problems may appear on many lists. For instance, a business or department could excel at providing outstanding customer service, but it might also have weaknesses or deficiencies in that area. The objective of this phase is to write down as many ideas as possible. You will evaluate them later. 

Step 3. Identify strengths, weaknesses, opportunities, and threats

When defining strengths, consider what you do well, including your most valuable asset and positive qualities. Strengths typically include product quality, innovation, productivity, and leadership. Understand your competitive advantage , resources, best products, and things that help your company reach its objectives.

Then, analyze weaknesses. Assess your business's shortcomings. To identify potential weaknesses, you can collect feedback from team members, stakeholders, and consumers. Analyzing profit margins and assessing whether teams achieve their goals are other ways to collect more objective data. In addition, examine underperforming product lines, lack of resources, and aspects of the company that interfere with your objectives, including a high staff turnover rate.

Defining your opportunities and threats can be more challenging since you do not consider them frequently. However, these elements are crucial to a company's success as internal factors. Opportunities might include emerging markets, new technology, cost reduction, or geographic expansion. Evaluate how you can benefit from existing economic or market trends and what products or services are popular with your customers. Furthermore, explore new demographics you may want to target.

Finally, analyze the threats. These factors may include the entrance of a new rival, regulations that can affect production, and a declining market. While threats and weaknesses are similar, threats often haven't significantly impacted the company yet. However, they can cause stress on your employees, so it is crucial to recognize threats and create strategies to cope with them.

Step 4. Refine and organize the ideas

Now, it is time to organize the ideas and focus on the greatest opportunities or considerable risks for your business. This stage typically requires serious discussion, so you need to involve top management to summarize and prioritize the findings.

Before developing an action plan for larger company projects, you need to review tasks that may be completed quickly rather than putting them off. Once you identify the most crucial ideas, add them to your SWOT matrix.

Step 5. Develop an action plan

At this stage, you can start turning a SWOT analysis into a strategic plan . First, brainstorm future possible steps with your team. Then, use the bulleted list of factors under each category to create a final strategy.

For example, you are going to launch a new product, and you discover that there is an opportunity to grow to new niche markets . However, weaknesses like rising material costs, the need for more employees, and unpredictable product demand may exceed opportunities and strengths. As a result, you can develop an action plan and reconsider the decision in six months when expenses decline and market demand becomes more transparent.

Step 6. Apply knowledge in practice

Make a final document that is easily accessible for team members so they can check it if necessary. You may review your SWOT analysis quarterly, monthly, or annually to ensure you meet your objectives. Use the document with your findings as a reference while making future decisions or handling other company issues.

Conducting a SWOT analysis is a great way to visualize where you are now and the future objectives you want to reach. By following these steps, you can accomplish the goals and motivate the team at the same time. 

This Amazon SWOT analysis demonstrates how the biggest online retailer utilized its advantages over rivals to dominate the industry. We will examine the company’s strengths, weaknesses, opportunities, and threats and observe how these factors impact Amazon's business strategy. 

Amazon strengths

One of the company’s main strengths is its strong brand reputation. Over the years, Amazon has developed a reputation as an innovative and reliable brand that offers excellent customer service and convenient delivery options. Another strength is its diverse product portfolio, which includes electronics, clothing, books, and household goods. Moreover, Amazon is a customer-oriented brand that provides fast delivery, easy returns, customer reviews, and personalized recommendations.

Amazon employs logistics and delivery methods that are incredibly effective, such as set pricing for various delivery periods. The company also uses AI and sophisticated algorithms to gather insights into user behavior and adjust pricing in response to demand. The global presence in numerous countries and a large number of third-party vendors allow the company to reach a wider audience, increase client trust, and compete with local retailers.

Amazon weaknesses

The main weaknesses include a business model that is simple to copy and inauthentic products. What’s more, the company's dependence on outside vendors creates substantial risks. The possibility of fraud or the sale of poor-quality products on the platform is the key concern, as these factors might negatively affect Amazon's brand image.

Even though Amazon makes significant investments in its delivery infrastructure, there are still occasions when it falls short of consumer expectations, particularly during busy periods of the year and bad weather. Furthermore, Amazon's extensive consumer data collection raises questions about privacy and possible security vulnerabilities. In addition, Amazon's monopoly on the market has sparked worries about potential antitrust violations and anti-competitive behavior.

Amazon opportunities

A significant way to grow Amazon’s client base is to enter new markets . For instance, Amazon can focus on markets with little to no presence, like some countries in South America or Asia. Moreover, the company can engage more third-party sellers to showcase their products on the website and grow the advertising business within the platform.

Besides this, the company can increase the number of its physical stores. Despite having fewer physical locations than other retailers, the firm has been experimenting with other models, including its Amazon Go shops.

Amazon Prime has more than 200 million active subscribers. By spending more on creative content, such as original TV episodes, films, animated series, and documentaries, the company will be able to compete with other large streaming services and draw in more customers. 

Amazon threats

The primary Amazon threats are severe competition and regulatory issues. Since the company operates in various markets, it must make sure that all national and international regulations are followed. This covers laws governing taxes, cross-border trade, labor, and employment practices. Moreover, like other technological companies, Amazon is exposed to cybersecurity threats that can cause the breach of private consumer data, including financial and personal information.

Amazon's extensive supply chain involves interactions with thousands of manufacturers. Thus, any disruption might impact delivery schedules, product availability, and customer satisfaction. It includes challenges like natural catastrophes, delays in manufacturing, traffic congestion, changes in fuel prices, as well as incorrect demand predictions. The other threat is an economic recession, which may affect consumer spending and cause a decline in the company's sales and profitability.

Amazon is an organization that dominates the online retail industry. A large consumer base, a variety of products, and a solid brand identity are some of its strengths. However, the business must also deal with several challenges, such as fierce rivalry, legal problems, and cybersecurity risks. The recommendations for Amazon might include increasing its market presence by opening physical stores, entering developing markets in different countries, and improving technological security measures to address cyber threats and fraud. 

SWOT analysis is one of the most widely used strategic planning methods, but it has several drawbacks. It demonstrates an organization's vulnerabilities and threats as a problem that may do significant harm, as opposed to other analytical techniques that portray them as issues that must be solved. For this reason, let us review the other tools for strategic planning that can help you achieve better results.

SOAR analysis. This framework is similar to SWOT analysis, but it replaces weaknesses and threats with aspirations and results. Aspirations focus on the organization’s objectives, target audience, and geographic scope. The results allow monitoring of the company’s performance and ensuring its objectives are met. SOAR analysis is more suitable for younger companies that are establishing their identity or brand and have yet to understand their weaknesses. 

NOISE analysis. This method enables analysts to estimate the company's situation and develop a strategic improvement plan. The analysis includes needs, opportunities, improvements, strengths, and exceptions. NOISE is more solution-focused than SWOT analysis. Instead of focusing on challenges, such as weaknesses and threats, the framework highlights the resources you need to achieve the goal. The exception emphasizes what a business currently accomplishes in the other four groups.

SCORE analysis. This method comprises strengths, challenges, options, responses, and effectiveness. Similar to SWOT, the SCORE model is adaptable enough to be used for both small projects and comprehensive corporate strategies. The overlap of threats and vulnerabilities in a SWOT analysis may be discouraging. In contrast, SCORE's challenges combine the two elements to help in more constructive problem-solving.

The secret to having a profitable company is establishing and accomplishing goals. SWOT analysis is crucial for assessing objectives and potential paths to success. Work with your team to improve your strategic business planning by identifying your internal strengths and external opportunities.

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Home » blog » Understand SWOT Analysis With 3 Examples – Netflix, Pepsico & Starbucks

Understand SWOT Analysis With 3 Examples – Netflix, Pepsico & Starbucks

Brand marketing is an ancient art form. Did you know ancient civilizations would stamp their goods for customers to guarantee the quality? That was probably the earliest form of cultivating brand loyalty. 

Then came the printing press. With it, we entered the age of pamphlets, posters and paper-centric information. 

With mass media, brands made an appearance everywhere. Outside your window on a billboard, next to your favorite newspaper crossword and in between your favorite TV show. 

If you follow the trail, brands go where the customers are. When the consumer moved online, all companies followed suit. We are now in the age of digital marketing. It’s an advanced form of the marketing industry that uses sophisticated techniques and technology to reach the target customer. Unlike earlier, you no longer have to shout from the rooftops about your brand. Now you can quietly slip into someone’s email or cleverly catch their attention through social media algorithms. In 2022, five billion people were on the internet. With digital marketing, not only can you effectively reach out to this massive number, but you can also personalize the message to have a significant impact. It also helps to perform a SWOT analysis in marketing as it always helps to understand your company better and enhance productivity. 

What Is Digital Marketing?

Digital marketing is a form of online communication that uses different electronic media to promote brands and spread messages. People are constantly on their phones, tablets or computers. Look around, and you’ll see eyeballs glued to phone screens everywhere. That tiny piece of digital space is prime marketing real estate. You can use it to showcase ads, banners, links, direct emails and social media posts that are tailor-made to appeal to the customer. It’s an exciting opportunity to be creative yet precise. You can fine-tune your strategy to appeal to specific consumers. It is a fantastic way to generate interest in your products among potential customers as you create a unique connection. 

Read more about Digital Marketing

Why Do Digital Marketing Agencies Use SWOT Analysis? 

The competition between brands has never been more fierce. If you want the online user to prefer your brand and be a loyal customer, you need a structured system to form your strategy. That is what SWOT is all about. Here is the SWOT full form in marketing:

Opportunities 

SWOT isn’t a new tool. It has already been implemented by companies the world over. However, it has also proven useful when it comes to digital marketing. It is a valuable method to help your business become successful and stay ahead of the competition. 

What is SWOT analysis? 

The SWOT method can help you create a long-term digital marketing strategy that works. It is essential to ask the right questions when doing the analysis. 

Internal factors

• What is the company’s USP?
• What is the quality of services compared to other businesses?
• How strong is our brand recall?
• Do we have a strong clientele?

Weaknesses 

• In which areas are we lacking productivity? 
• Where are we falling behind our competition?
• What complaints have we received?
• Any internal limitations are affecting our targets?

External factors  

• Will the new product fill in a gap in the market?
• Can we reach out to a larger audience? 
• Is there a faster, more efficient way to increase numbers?
• Is new technology affecting our business?
• Are new products in the market taking our customers?
• Is there a lack of resources due to unforeseen circumstances? 

Benefits Of Doing A SWOT Analysis In Marketing

• You can build an efficient model that helps you accurately gauge the business performance
• Analyze the organization’s internal and external strengths 
• You learn how to increase visibility in the market
• Develop a plan of action that is implemented when needed 
• Discover new areas of opportunities 
• You can understand your business position in the market better, especially when compared to the competition
• You solve customer problems and business-related challenges 
• Understand where the company needs improvement 

Case studies for SWOT Analysis in digital marketing

The electronic transformation of businesses has created a paradigm shift in how companies are run. You need a high-powered digital strategy to optimize your presence across all online channels. Here are a few major companies that have successfully used product SWOT analysis to enhance their digital marketing campaign. 

As one of the most viewed OTT platforms, Netflix has nearly 200 million subscribers all over the world. However, they are facing a lot of competition from other streaming services and have lost quite a few subscriptions in 2022. Here is the SWOT analysis for Netflix: 

• The streaming service enjoys a strong reputation worldwide and has a big name in the market 
• Award-winning, original content across various genres that is customized to every region 
• Flexible services
• Uses data analytics to create algorithms for personalized recommendations 
• The user-centric strategy aimed at keeping the customers happy 
• Available across different media platforms such as phones, tablets and laptops
• Uses SEO, social media channels and emails to attract and retain customers 
• Prime content is largely aimed at the North American region and needs to improve quality for non-English speaking areas 
• Limited copyright issues which affect their profits 
• Weak customer service department that influences consumer satisfaction 
• Pricing is higher than the competition
• Increasing debt 

OPPORTUNITIES 

• Can enter other digital domains such as gaming, VR, interactive channels, etc. 
• Tie up with production companies in various countries and encourage new talent to create high-quality yet localized content
• Improve social media presence by collaborating with influencers, celebrities and industry giants 
• Create an innovative digital marketing strategy to promote content and create hype
• Use algorithms to personalize direct emails to every customer 
• Introduce an advertising-based model to increase revenue 
• Losing subscribers to cheaper services like Amazon Prime and Disney+, YouTube
• Stricter government rules in some countries can affect the content streamed there 
• Saturated markets as subscription rates have slowed down 
• Piracy over Netflix shows occurs all over the world, leading to several losses 

What started as a beverage company to rival Coca-Cola, is now a multi-brand, diversified food giant with a steady hold over the market in many countries. However, the packaged food industry is saturated with many products. Can the company continue to command such a large share of market value?

Here is the SWOT analysis for PepsiCo: 

• Overwhelming global presence in over 200 countries 
• Occupies a dominant position in all major outlets, such as restaurants, supermarkets, vending machines, etc.
• Known for its award-winning advertising and traditional marketing strategies 
• Targets the younger generation 
• Excellent supply chain management system that reduces production costs 
• Partners with major sports events and hires famous celebrities as brand ambassadors 

WEAKNESSES 

• The entire portfolio of products is in the ‘unhealthy’ classification, therefore a large section of the target audience, i.e. children, are not allowed to indulge often
• Spends too much money on retaining big celebrities, TV ads and other forms of traditional media 
• Are responsible for contributing to major environmental issues such as excess plastic production, water and air pollution, etc. 
• Have quite a few failed products in their kitty, such as Pepsi Blue
• The company has been in several controversies over the years, which has tarnished their reputation 
• Expanding their presence online through various e-commerce platforms 
• Increase research and development funding in the health food sector of the industry 
• Adapt to changing trends by introducing newer flavors and updating older packaging to appeal to a younger audience 
• Most of the younger generation is now found online
• Explore options to connect with target audiences through social media ads, online content sponsorships, banners and emails
• Hire digital content creators to add value to PepsiCo’s online presence 
• Tie up with online food brands or food delivery apps 
• There is intense competition in the food and beverage industry
• Many consumers are moving towards a healthier lifestyle and are well aware of the harmful effects of excess salt and sugar 
• If PepsiCo doesn’t adapt to newer technology and changes in the marketplace, it will lose out to stronger competitors 
• Government regulations about ‘unhealthy’ foods can affect their business 
• Demographics are changing as some countries have a higher population of older people which is not PepsiCo’s target audience 
• Sales are hit during economic crises and recessions

A multinational chain of coffeehouses that is also a multi-billion dollar enterprise, Starbucks is a textbook corporate success story. The organization took the humble cup of coffee and transformed it into an addictive experience. However, can they make as much of an impact with most of their customers shopping online? 

Here is the SWOT analysis for Starbucks:

• Loyal customers who are devoted to buying Starbucks products 
• A wide selection of premium beverages and edibles 
• Cool, urban vibe that appeals to most coffee drinkers 
• Huge presence and a strong reputation around the world 
• Continues to be a profitable venture 
• There are a lot of newer, cheaper options available on the local level in several countries 
• The company is subjected to different government regulations and tax laws that exist in other nations
• It can be a challenge to procure coffee beans at competitive prices, especially from other countries 
• The menu needs to change periodically to ensure customers don’t tire of the brand

OPPORTUNITIES

• The Asian markets are an untapped segment and prime for expansion 
• Moving to online delivery apps can help reach a wider net of customers 
• Direct marketing methods such as social media tie-ups and emailers can keep the customer aware of new products and discounts 
• Use data analytics to observe the more popular, trending products and capitalize on them 
• Other multinational fast-food chains such as Mcdonald’s offer cheaper coffee 
• The younger generation prefers healthier or vegan options for hot beverages 
• Too many sugary drinks or salty foods can be considered a ‘health hazard’ 
• The lack of a strong digital presence can cause the brand to lose some of its value

About The Digital Marketing Course 

If you want to be the next big thing in digital marketing, you need to do a course and get certified first. A digital marketing qualification teaches you industry-centric knowledge and skills to master the genre. Once you receive your certificate, you can work in any company. Almost all organizations are now online or are getting there. As a digital marketing specialist, you will be in great demand.

Course Syllabus

Here are some of the topics that are covered in the digital marketing certification

• Internet marketing foundation
• Paid Search Marketing
• Display Advertising
• Email Marketing
• Social Media

Why Proschool’s Digital Marketing Course Is One Of TheBest

A good coaching center helps you holistically prepare for the digital marketing course . Proschool has a wide range of resources, innovative teaching methods and a stellar faculty to ensure you are well-equipped to join the industry. The institute has adopted active learning methods, so the students learn from real-world examples. The students are put together in groups and work as a team. The onus is to learn by ‘doing’. There is also a strong focus on skill development. Once you finish the course, you are eligible to apply for six certifications by Google, Facebook, LinkedIn, etc. 

Course highlights:

• There is a 3-week that spans 20 hours 
• The 3-month course has an 80-hour duration
• You receive an NSDC certification with the 3-month program 
• You can attend weekend classes or do the course online 
• The coaching classes cover all the subjects, including case studies using SWOT analysis 
• On completion, Proschool offers all its students job placement assistance 
• You are well-trained in digital marketing and ready to apply for any entry-level job

In Conclusion 

Digital marketing is here to stay. Traditional companies are fast making a move online while new start-ups begin their journey in cyberspace. To help businesses grow, a SWOT analysis of digital marketing is an important tool. It draws focus on the key points of the company and areas where improvement is needed. You can do it at any time, for any reason. And the results will help you achieve your targets. 

Find out more about the digital marketing course here

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• How to perform a SWOT analysis in practice with case study
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Performing a SWOT analysis involves analyzing the strengths, weaknesses, opportunities , and threats of a business or project . Here’s a practical step-by-step guide to conducting a SWOT analysis:

• Define the objective: Clearly state the purpose of the analysis. It could be for a specific project , a department, a product, or the entire business.
• Gather a diverse team: Bring together a group of individuals who have a good understanding of the subject matter. Include people from different departments or backgrounds to ensure a comprehensive perspective.
• Identify strengths (internal): Analyze the positive attributes of the business or project . Consider factors such as unique skills, expertise, resources, market position, brand reputation, competitive advantage, and successful past performance. Ask questions like: What does the organization do well? What advantages does it have over competitors?

• Identify weaknesses (internal): Identify the areas where the business or project lacks strength or has potential vulnerabilities. Look at factors such as skill gaps, limited resources, weak infrastructure, poor processes, low customer satisfaction, and areas where competitors have an advantage. Ask questions like: What does the organization need to improve? What obstacles does it face?
• Identify opportunities (external): Examine external factors that could provide growth or improvement opportunities . Consider emerging trends, market changes, technological advancements, new customer segments, partnerships, or untapped markets. Ask questions like: What new market or technology trends could benefit the organization? What opportunities are available in the industry or market?
• Identify threats (external): Identify external factors that could pose risks or challenges to the business or project . Look at market competition, changing regulations, economic conditions, disruptive technologies, or negative trends. Ask questions like: What are the potential risks the organization faces? What obstacles are competitors or market conditions creating?
• Analyze the findings: Once the SWOT analysis is complete, review and analyze the collected information. Look for connections, patterns, or relationships between different elements of the analysis. Identify key insights, prioritize issues, and assess the impact of each factor .
• Develop an action plan: Based on the analysis, develop a strategic action plan. Capitalize on strengths, minimize weaknesses, exploit opportunities , and mitigate threats. Prioritize the actions based on their potential impact and feasibility.
• Implement and review: Put the action plan into practice and monitor progress. Regularly review and revise the plan as necessary to adapt to changing circumstances or new information.

Remember that a SWOT analysis is just one tool in the strategic planning process . It provides a snapshot of the current situation and helps identify areas of focus, but it should be used in conjunction with other analytical tools and frameworks for a comprehensive strategic approach.

Let’s take a hypothetical case study of a small software development company conducting a SWOT analysis.

Define the objective: The objective of the SWOT analysis is to assess the company’s current position and identify strategies to enhance its competitiveness in the market.

Gather a diverse team: The team consists of the CEO, the head of software development, a marketing manager, a finance representative, and a customer support executive.

Identify strengths (internal):

• Strong technical expertise in software development.
• High-quality software products with a track record of customer satisfaction.
• Skilled and motivated software development team.
• Efficient project management processes.
• Established relationships with key clients.
• Strong financial position with healthy cash flow.

Identify weaknesses (internal):

• Limited marketing capabilities and brand visibility.
• Reliance on a few key clients for a significant portion of revenue.
• Lack of diversification in software offerings.
• Inadequate resources for research and development.
• Skills gap in emerging technologies.
• Inconsistent customer support response times.

Identify opportunities (external):

• Growing demand for mobile app development.
• Expansion of the Internet of Things (IoT) market.
• Increased adoption of cloud computing solutions.
• Potential partnerships with complementary software companies.
• Market expansion into untapped geographic regions.
• Government initiatives supporting technology-driven industries.

Identify threats (external):

• Intense competition from larger software development firms.
• Rapidly changing technological landscape.
• Data security and privacy concerns.
• Economic downturn affecting customer spending.
• Regulatory changes impacting software development practices.
• Difficulty in attracting and retaining top talent.

Analyze the findings:

• The company’s technical expertise and strong customer relationships are valuable assets.
• The limited marketing capabilities and heavy reliance on a few clients pose risks.
• Expanding into mobile app development, IoT, and cloud computing offers growth opportunities .
• Strategic partnerships can help enhance product offerings and market reach.
• The company needs to invest in research and development to stay competitive.
• Addressing customer support response times can improve customer satisfaction.

Develop an action plan:

• Strengthen marketing efforts to increase brand visibility and attract new clients.
• Diversify software offerings to include mobile app development, IoT, and cloud solutions.
• Seek strategic partnerships with complementary software companies.
• Allocate resources for research and development to stay ahead in emerging technologies.
• Improve customer support processes and reduce response times.
• Develop contingency plans to mitigate potential threats.

Implement and review:

The company implements the action plan, assigns responsibilities, and sets timelines. Progress is regularly monitored, and the plan is adjusted as needed. Quarterly or annual reviews are conducted to assess the effectiveness of the strategies.

By conducting this SWOT analysis and implementing the resulting action plan, the software development company can capitalize on its strengths, seize opportunities , address weaknesses, and mitigate threats, ultimately enhancing its competitive position in the market.

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SWOT Analysis

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• 1 When to use a SWOT analysis
• 2 Exploring the environment of a project
• 3.1 Strengths and weaknesses
• 3.2 Opportunities and threats
• 4 Completing the SWOT analysis

5.1 SWOT analysis: a case study

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Read through the case study and SWOT Analysis Template, then try to complete the activity below.

Case study 1: Syed’s business opportunity

Syed runs his own enterprise in an area on the outskirts of Dhaka, Bangladesh. He manages a collective of people with disabilities who make Bangladeshi puppets in a traditional style, mainly selling to tourists through local shops, and pays them a basic salary as well as a profit share. The puppets are all made to Syed’s own designs, and are quite different to the standard items in most tourist stores. His quirky designs and their popularity with shoppers have come to the attention of Muhammad, who runs a relatively large factory producing puppets and other tourist-friendly wares. Muhammad approaches Syed to suggest that he buy his enterprise, including his designs, and that Syed and his employees all come and work at Muhammad’s factory. He is offering a lot of money, and Syed doesn’t know whether he wants to maintain his independence or go for the security offered by a lump cash sum and guaranteed employment. He uses a SWOT analysis to take a snapshot of his current situation and help him consider the decision:

Looking at the case study above, including Syed’s SWOT analysis, imagine you are helping Syed make his decision. What points would you highlight? Would you recommend him to sell to Muhammad? Make some notes in answer to this question in the text box below.

Syed has provided some interesting information in his SWOT analysis. By taking a realistic look at his business as it is, he can decide what is most likely to make sense for its future. There’s no absolute right or wrong here (there rarely is in this sort of decision-making), but based on the information given I would advise Syed not to sell. These are the key points I would highlight:

• Syed has a lot of strengths, mainly based on the very fact that the organisation is small and under his management.
• Being dependent on one supplier is always a risk, especially now they are becoming unreliable. However, there’s no reason he couldn’t identify other suppliers and shop around to get a good deal and spread the risk by regularly using two or three.
• Syed has said that cash flow is a weakness that stops him from expanding. It sounds like now would be a great time to explore the financial support from the new NGO, as this would enable him to respond to some of the other opportunities (new shops and the potential for export) at his own pace and under his control.
• If he expands, perhaps he could take on some new employees part time? If he has, say, four employees who work half time rather than two who work full time, he has spread the risk of his dependency – if someone is ill or leaves, one or more of the others might be able to increase their hours.
• If he agrees to Muhammad’s offer, he will lose his independence and have to commute to a different workplace. Will the people he works with be able to commute, or in practical terms will this mean they become unemployed (and how might he feel about that)? More people will see and buy his designs, but will his name or mark be on them?
• What if he explores the opportunities for expansion that the SWOT analysis has highlighted, and then considers whether the offer looks tempting?

Finally, I would perhaps suggest that this isn’t a yes or no decision, and there might be a way that Syed could maintain all his strengths but still work in partnership with Muhammad. He could create some designs especially for Muhammad’s factory, and/or draw on some of his resources in exchange for design expertise. At this point, a SWOT analysis of the potential partnership could be a useful decision-making tool.

5 Using the SWOT analysis for decision making

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SWOT Analysis

January 13, 2010

SWOT is an abbreviation for Strengths, Weaknesses, Opportunities and Threats . SWOT analysis is used for identifying those areas where an organization is strong, where it is weak, the major opportunities the company can explore and the threats. SWOT analysis is a useful tool for assessing the strategic position of a business and its environment. SWOT Analysis helps a company to know where it stands by exploring key issues:

• What do we do well?
• How are we better than our competitors?

Weaknesses:

• What could be done better?
• What is being done badly?

Opportunities:

• What are the opportunities that can be exploited?
• What are the interesting trends?
• What obstacles are being faced?
• What is the competition doing?
• Are the specifications for the products or services changing?
• Is changing technology threatening our business?

SWOT Analysis Example

Sample SWOT Analysis for CONMED Corporation: (for illustration purposes only)

CONMED Corporation (CONMED) (NASDAQ: CNMD) develops and produces medical and surgical procedure instruments.

Google Case Study: SWOT Analysis

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Looking for a case study on Google? The essay below focuses on SWOT analysis of Google’s strategic management. Get inspired to make your own case study of Google company with us!

Google Case Study: Defining the Issue

Google business strategy analysis, swot analysis of google company, google case study: solution & recommendations.

Larry Page and Sergey Brin created Google in 1998 during their college days at Stanford University. Over the last one decade, Google has grown into a globally acknowledged market force for its service provision, business model, efforts in development of technology, and human life influence.

Since inception of internet and development of information technology, Google’s record is impressive in the way it has charmed people regardless of their ethnic, religious, and political affiliations.

The company has also reached out to different social and economic classes across the world through its numerous products.

Google identifies among the leading search engines available in the world market. Its reliability in terms of matching results and simple design of their website has attracted a respectable fraction of global population, which is increasingly warming up to the contemporary world of internet.

Some of the main competitors of Google are Yahoo, Amazon, MSN and Bing. Google has managed to fight off competition from these companies to command close to 85% of internet searches.

In 2005, Google’s search engine was the best performing product from the company ahead of email services. Other products by Google include Google profiles, Google maps, Google talk, Google gadgets and Google trends.

This essay will analyze Google’s strengths, weaknesses, opportunities and threats. It will also identify and discuss Google’s business strategy and organizational culture.

Google has demonstrated how fast a business can grow if it develops an effective operational strategy, and an inclusive corporate culture. In 2000, a company that started with two individuals grew fast to include a workforce of 60 workers.

Google has a business strategy that aims to help penetrate major global economies by providing products and services that meet primary needs of their customers. Google provides its services in America, Europe, Asia, and other parts of the world through ten other languages apart from English.

Google’s corporate values and business strategy help to promote innovation within its workforce, thus the company’s rapid growth.

Through innovations such as Google toolbar browser, keyword-targeted advertising, and expansion of search capabilities to include 28 languages, the company earned a annual revenue of $86 million for the 2001 fiscal year.

This figure was very high compared to their annual revenue of $220,000 two years earlier.

The company’s Chairperson and Chief Executive Officer, Eric Schmidt was definitely doing his job effectively. He managed to build a corporate culture for Google, which has made it a striking, favorable, fitting, and exquisite place to work.

It promotes cultural and talent diversity in its workforce. It also nurtures a spirit of togetherness among workers.

The inclusive nature of the work environment at Google motivates employees towards achieving organizational goals, as they develop a certain level of attachment to activities and processes within the company.

Google has developed its business model along this culture, thus the reason it stands out from its competitors. The focus of their business model is to improve access to information by providing quality, reliable and effective means of doing so.

This is a management tool used by organizations to make decisions through assessment of organizational structure and corporate culture. It entails identifying internal strengths and weaknesses of an organization, as well as external opportunities and threats.

The cardinal focus of applying SWOT analysis in an organization is to build on strengths, do away with weaknesses, take hold of available opportunities, and respond to possible threats.

Google has several internal strengths and weaknesses, as well as opportunities and threats from the external environment.

A strength that has enhanced Google’s fast growth is an effective market strategy. The market strategy applied by Google entails innovation, a large portfolio of products, broad market coverage, and effective marketing.

Google has created a global customer base covering various types of customers of varied age, social and economic class, as well as political and religious affiliations.

The second strength is good human resource planning and management strategies. Google has demonstrated strong ability to create a cohesive and inclusive work environment that helps maintain high employee morale.

They have effective employee motivation and retention strategies that include good remuneration packages and workplace benefits.

The third strength is effective change management strategies. Innovation creates need for regular change implementation at Google, and it has effectively managed to introduce without compromising its corporate culture.

Other notable strengths of Google include effective leadership and management strategies, financial stability, customer goodwill, and a strong corporate culture.

The first weakness is poor recruitment strategies. The human resource department at Google receives numerous applications from potential employees from various parts of the world.

Google ignores these applications because its owners prefer to hire graduates from Stanford University, their alma mater.

This strategy locks out very qualified and competent individuals who could bring a new dimension into Google’s way of conducting business.

The second weakness is poor implementation of employee retention strategies. Although the company has developed strategies for reducing employee turnover, poor implementation has forced some top managers to leave and join their competitors.

When employees leave and join a competitor, the competitor most likely counters their efforts in the market.

The third weakness is unreliable partnerships. Google formed numerous partnerships with many companies in a bid to increase its market share. Some of these partnerships failed to fulfill their desired potential, leading to poor management of some portfolios.

Opportunities

The outside environment offers Google numerous opportunities that can be exploited to improve stability in the market.

The first opportunity is to integrate its services with computer software in order to attract more users. This means that Google can form partnerships with computer software developers like Microsoft to have their products integrated during production.

Google plans to launch an operating system called chrome that will enable it compete effectively with companies such as Microsoft.

Although it will be challenging to convince people to try out a new operating system for their personal computers, Google can look up to its operating system for smart phones that has been a huge success. This will motivate them to go ahead with the launch.

The operating system is cost effective, reliable and its usability suits needs of many internet users. This is an opportunity Google can exploit and stamp its control of the internet service market.

Other opportunities include expansion of global market presence, integration of research and development skill in its activities, as well as development of new business partnerships for growth of its brand.

The first threat is Google’s inability to provide enough motivation to part time employees who work on various projects. Many of these employees do not receive allowances and this might derail their human resource development strategies.

The second threat is court battles instigated by its major competitors. Yahoo, Amazon, and Microsoft among other companies have filed a case to stop Google from digitizing and getting exclusive rights for the concept of online advertising.

The third threat faced by Google is the dynamic nature of competition in the industry. There is need for increased innovation to ensure that the company does not lose its market leadership to emerging competitors.

Google needs to apply certain approaches to ensure that it makes the best out of its strengths, do away with weaknesses, seize available opportunities, and eliminate all threats from the external environment.

The first recommendation is need for Google to further reflect on its mission statement and develop it. It is important for Google to know that all their competitors are seeking to provide the best services on the market. Thus, it needs to rethink how it can maintain its market leadership.

The second recommendation is that Google needs to reorient its organizational structure and culture to promote development of its brand. Google needs to develop effective strategies for change management, which is an effective tool for organizational success.

Thirdly, Google needs to revise its recruitment strategy to include graduates from other institutions who can provide an extra dimension to its organizational development.

Google currently applies a strategy that its founders started, of picking their employees from Stanford University, as they believe its graduates have the essential competencies.

Maintaining market leadership is a function of human resource management that involves applying effective recruitment strategies.

Employee recruitment entails developing an attractive remuneration and benefits package for all workers. This helps to reduce employee turnover because they will be satisfied and motivated to work.

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IvyPanda. (2019, July 5). Google Case Study: SWOT Analysis. https://ivypanda.com/essays/google-case-study-analysis/

"Google Case Study: SWOT Analysis." IvyPanda , 5 July 2019, ivypanda.com/essays/google-case-study-analysis/.

IvyPanda . (2019) 'Google Case Study: SWOT Analysis'. 5 July.

IvyPanda . 2019. "Google Case Study: SWOT Analysis." July 5, 2019. https://ivypanda.com/essays/google-case-study-analysis/.

1. IvyPanda . "Google Case Study: SWOT Analysis." July 5, 2019. https://ivypanda.com/essays/google-case-study-analysis/.

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IvyPanda . "Google Case Study: SWOT Analysis." July 5, 2019. https://ivypanda.com/essays/google-case-study-analysis/.

What Is A SWOT Analysis? Download Our Free Template

Updated: May 28, 2024, 9:59pm

A SWOT analysis is a framework used in a business’s strategic planning to evaluate its competitive positioning in the marketplace. The analysis looks at four key characteristics that are typically used to compare how competitive the business can be within its industry. A proper SWOT analysis can give you a fact-based analysis to make decisions from, or it could spark your creativity for new products or directions.

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The Four Points of SWOT

The four points of a proper SWOT analysis are Strengths, Weaknesses, Opportunities and Threats. Strengths and Weaknesses focus internally on the business being evaluated, while Opportunities and Threats look at competition and things going on externally. Let’s look at the four points in more detail to determine how you can correctly evaluate each one.

• Strengths. Your Strengths are internal positives about your company that you can control and that often provide you with a competitive advantage. Some examples might be the quality of your product, the effectiveness of your processes, your access to physical or team assets or other competitive advantages.
• Weaknesses. A Weakness is an adverse internal attribute about your company that negatively takes away from your Strengths. Some examples might include knowledge gaps on your team, a low-quality product, a lack of money or other tangible assets, bad locations and more.
• Opportunities. An Opportunity is an external factor that provides promise or is likely to contribute to your potential success. Some examples might include the growth rate in your industry, specific laws or policies that will benefit the need for your product, positive customer feedback or technology advancements.
• Threats. A Threat is an external factor that you have no control over, which could negatively impact your success. These are typically acknowledged so that you can provide a plan to overcome each one. Some examples include potential future competitors, costs of supply, upcoming market trends, negative technology changes and upcoming regulations or laws.

The key to a strong SWOT analysis is accuracy in your research across all four points. Once you have the right information, you need to display it in an efficient and appealing way so that the data can easily be shared across your organization, with potential investors or with whoever might benefit the most from receiving it.

Downloadable SWOT Template

A SWOT analysis is usually presented in a grid form that provides the most important information from the analysis in each of the four points or areas. We have created a downloadable template that you can use to easily make your own SWOT analysis and include it as part of your next presentation or proposal. If preferred, you can also make a copy in Google Docs.

Download Free Template

How To Do an Effective SWOT Analysis

Every SWOT analysis is somewhat unique to each business but, ultimately, there is a straightforward process that can work for everyone. For example, you’ll have to complete all four points for a proper SWOT analysis but the research and method of getting the information could vary. The depth of each point might also vary depending on the age of your business, and the competition or opportunity in your industry.

The three steps to complete a proper SWOT analysis are:

• Gather the right stakeholders together. You need to involve more than yourself when going through a SWOT analysis. Key leaders and decision makers in your organization should be involved in going through the exercise. If you’re starting a business, you should include all who are involved in the business at this point in time.
• Brainstorm and capture SWOT data. The second step is to go through the process of identifying the information related to each of the four points. Everyone should do this independently as well as collectively.
• Analyze the data. Take all of the information collected through the brainstorming and come to an agreement on what factors should be represented in each of the main points. Then you can plug your information into the SWOT analysis template above and use this to strategically plan for future growth.

Questions To Aide Your Research for Each SWOT Point

When conducting the SWOT analysis, the most important part is making sure you’re as inclusive as possible with the analysis of each point. We’ve compiled a list of questions that you can use to start working through each point in your SWOT analysis so that you don’t leave anything off your list.

Use-case Examples

You can use a SWOT analysis for a number of activities, from deciding whether to invest in a business to helping an individual perform better at a non-profit. The use of SWOT is industry agnostic, as long as there are both internal and external factors that relate to the team, business or person being evaluated.

Some use-case examples for SWOT analysis include:

• A new business venture. Whenever a new business is launching it is a good idea to create a SWOT analysis to see where your Strengths and shortcomings lie. If you’re looking to raise money, then it will be expected that you’ve completed this analysis.
• Launching a new product. Whenever you’re launching a new product, you can treat it like a new business and complete the SWOT analysis to ensure success. Not doing your research beforehand could lead to targeting the wrong customers or not preparing for the competitive landscape.
• Improving team processes. From time to time, it could be beneficial to evaluate the performance of your team and see where you’re succeeding and what Opportunities exist to improve.
• Product team adding features. Every time a new feature is added to your product, your team can complete a SWOT analysis to see what impact it could have on the competitive landscape.
• Marketing team launching a campaign. Whenever a new target audience or method for reaching them is considered, the marketing team can complete a SWOT analysis to determine its potential.

As you can see, the sky’s the limit for use cases since you can use a SWOT analysis to determine the potential Strengths or roadblocks for just about anything.

Alternatives To SWOT Analysis

Depending on your situation, or your business, you may want to consider an alternative to a SWOT analysis. There are several options that can give you similar results, but these four alternatives are the most popular amongst businesses and teams looking at SWOT.

• SOAR analysis. SOAR stands for Strengths, Opportunities, Aspirations and Results. This is the most positive analysis on the list and is one of the most popular with those who dislike the SWOT analysis. This method requires you to evaluate the “six Is” of collaboration (initiate, inquire, imagine, innovate, inspire and implement).
• SCORE analysis. SCORE stands for Strengths, Challenges, Options, Responses and Effectiveness. Many like the “challenges” point of SCORE because it encompasses Threats, Weaknesses and obstacles in a single point while making all of them more of a positive opportunity. The SCORE methodology also focuses on actions you can take to improve instead of just focusing on the information from the analysis.
• NOISE analysis. NOISE stands for Needs, Opportunities, Improvements, Strengths and exceptions. The needs point focuses on the things your business or team needs to succeed instead of focusing on your shortcomings as things that stand in your way. This approach really trains you to see potential growth instead of roadblocks.
• Gap analysis. Gap is the only analysis on this list that doesn’t stand for anything. A gap analysis looks at where you’re at right now, where you want to go and how you close the gap between the two.

Check out our full guide to cost benefit analysis .

When To Use SWOT

When you need a broad analysis of your business, department, organizational or team potential, you should look no further than the SWOT analysis. It can provide a good overview of all of the major points that add up to potential success and help you draft a road map for potential growth. A SWOT analysis is also a good fit if you just need a quick comparison of your business to the competitive landscape that is out there.

When To Use an Alternative

If you need to dive deeper into specific factors or points of your business or team potential, then you may want to consider another alternative to the SWOT analysis. Alternatively, many pundits think that the word choices in SWOT are either vague or that they promote defeat. If you agree with that before you begin the SWOT analysis, then another option might be best for you so that the end goal of growing your business or team is met without obstacles.

Frequently Asked Questions

Who should complete a swot analysis.

Anyone looking to determine how a business or organization matches up against the competition, if there are both internal and external factors involved, should do a SWOT analysis. While a SWOT analysis is mostly used by new businesses or businesses launching a new product, it can also be used for any other type of organization and even for your local economy .

When should you do a SWOT analysis?

If you want to change your strategic positioning or launch a new product or service, then you should complete a SWOT analysis. Some also complete the exercise if they are just curious about their current positioning in their market or industry.

How do you write a good SWOT analysis?

A good SWOT analysis includes a full analysis of each point (Strengths, Weaknesses, Opportunities, Threats) as well as a clear and concise way of displaying the end results. The three primary steps to writing a good SWOT analysis are:

• Gather the right stakeholders together.
• Brainstorm and capture SWOT data.
• Analyze the data.

What are examples of threats in a SWOT analysis?

Threats are often external influences outside of your control; things that you risk by doing business. Inclement weather is one good example of something that you can’t combat and will have to deal with as it happens. Having a plan in place for dangerous storms will help you be prepared when they inevitably happen. Waiting for permits, supply chain failures and manufacturing errors can all impact your business negatively.

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The Potential of Tourism Sustainability through SWOT Analysis: The Case study of Pahang National Park, Malaysia

B E Ahmad 1,7 , M F Abdullah 2,7 , M N H Roslan 3 , M P Yusoh 4 , S A Salleh 5,7 and F Pardi 6,7

Published under licence by IOP Publishing Ltd IOP Conference Series: Earth and Environmental Science , Volume 1316 , 2nd International Conference on Biodiversity and Sustainable Development 2023 29/11/2023 - 30/11/2023 Online Citation B E Ahmad et al 2024 IOP Conf. Ser.: Earth Environ. Sci. 1316 012007 DOI 10.1088/1755-1315/1316/1/012007

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Author affiliations

1 Academy of Language Studies, Universiti Teknologi MARA Jengka Campus, 26400 Bandar Tun Razak, Pahang, Malaysia.

2 Faculty of Business and Management, Universiti Teknologi MARA, 42300 Puncak Alam, Malaysia.

3 Academy of Contemporary Islamic Studies, Universiti Teknologi MARA (UiTM) Raub Campus, 27600 Raub, Pahang, Malaysia.

4 Borneo Institute for Indigenous Studies, Universiti Malaysia Sabah, Jalan UMS, 88400 Kota Kinabalu, Sabah, Malaysia.

5 College of Build Environment, Universiti Teknologi MARA (UiTM), 40450 Shah Alam, Selangor, Malaysia.

6 Faculty of Applied Sciences, Universiti Teknologi MARA (UiTM), 40450 Shah Alam, Selangor, Malaysia.

7 Institute for Biodiversity and Sustainable Development, Universiti Teknologi MARA (UiTM), 40450 Shah Alam, Selangor, Malaysia.

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The tourism industry can have a huge impact on a location and community. Thus, it is very important for an area to know what tourism potential can be created and used as a tourism product. Thus, this study aims to explore the potential attraction of tourism activities in Pahang National Park area. As such, a qualitative study was conducted through focus group discussion and unstructured in-depth interview. The data was transcribed by N-vivo software to get the potential characteristic factors before analyzed by SWOT analysis and generate the mitigation strategies by SWOT matrix. Result shows that, Pahang National Park has great potential in the tourism industry with its natural beauty, ecological diversity, cultural heritage, and tourist adventures. However, to optimize this potential, national parks need to address weaknesses in accessibility, infrastructure, and environmental impacts while taking advantage of opportunities in tourist ecological growth, educational programs, infrastructure development, and cultural experiences. Threats such as environmental degradation, competition, natural disasters, regulatory changes, and health issues need to be faced with appropriate strategies to ensure continuity and long-term success in the Pahang National Park tourism industry. The development of potential and income opportunities based on the environment/natural resources can be a "tool" to improve the standard of living and reduce the poverty rate of the community, especially the rural population.

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