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dyson stick vacuum problem solving

Dyson Cordless Vacuum Problems: 7 Common Issues (solutions)

Dyson cordless vacuums have revolutionized the way we clean our homes, offering convenience, mobility, and powerful suction in a compact design.

However, like any other appliance, they can encounter issues from time to time.

In this article, we’ll explore some common problems you may encounter with your Dyson cordless vacuum and provide troubleshooting steps to help you get back to your cleaning routine.

The most common Dyson cordless vacuum problems are loss of suction, battery life, vacuum shutting off, and the brush bar not spinning.

Now I have answered the main question, let’s dive into troubleshooting.

Poor Suction or Reduced Power:

One of the most frustrating issues you may face with your Dyson cordless vacuum is poor suction or reduced power.

This can be caused by several factors, but the most common ones are clogged filters, blockages, or a low battery charge.

  • Start by checking the filters and cleaning or replacing them if necessary. Washable filters should be rinsed under cold water and left to dry for at least 24 hours before reinserting them.
  • Inspect the vacuum’s brush bar and nozzle for any blockages or tangled hair. Use scissors or a brush to remove any debris that may be obstructing the airflow.
  • Ensure the battery is fully charged before use, as a low battery can affect the vacuum’s performance. If the battery no longer holds a charge, it may need to be replaced.

Related Articles:  Dyson Vacuum Lost Suction (Solved)

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Vacuum Shuts Off Unexpectedly:

If your Dyson cordless vacuum shuts off unexpectedly during use, it can be frustrating and disrupt your cleaning routine.

The most common causes of this issue are an overheated motor, blockages, or a faulty battery.

  • Allow the vacuum to cool down for at least an hour if the motor has overheated. Check for any blockages and remove them to ensure proper airflow.
  • If the vacuum shuts off consistently, even after cooling down, it may indicate a battery issue. Try charging the battery fully and, if the problem persists, contact Dyson’s customer support for further assistance.

Related Articles: 

  • Dyson Vacuums Overrated? (Simple Answer)
  • Why Dyson Vacuums So Popular? (Explained)

Battery Life Is Short:

Dyson cordless vacuums are designed to provide a decent battery life, allowing you to clean multiple areas without interruption.

However, if you find that the battery drains quickly, it can be frustrating.

  • Make sure the vacuum is fully charged before each use.
  • Check for any blockages or tangled hair that might cause the motor to work harder and drain the battery faster. Cleaning the brush bar and nozzle regularly will help prevent this.
  • If the battery continues to have a short life, it may be time to replace it. Batteries typically have a lifespan of 2-3 years, depending on usage.

Brush Bar Not Spinning:

The brush bar is an essential component of your Dyson cordless vacuum, helping to agitate and remove dirt from carpets and rugs.

If it stops spinning, it can affect the vacuum’s cleaning performance.

  • Start by checking for any blockages or tangled hair around the brush bar. Remove any debris that may be obstructing its movement.
  • Press the brush bar reset button, usually located on the cleaner head or the main body of the vacuum.
  • If the brush bar still doesn’t spin, it may require professional assistance or a replacement part. Reach out to Dyson’s customer support for further guidance.
  • Dyson Vacuum Brush Bar Not Spinning (Answered)
  • Dyson Vacuum Power Head Not Working (Solved)

Cordless Vacuums Any Good?

Dyson cordless vacuums are very good.. With their impressive suction power, versatility, and innovative features, they excel at keeping your home clean and fresh.

The cordless design allows for easy manoeuvrability and access to hard-to-reach areas.

Plus, their lightweight construction makes cleaning a breeze. Whether you’re tackling carpets, hard floors, or upholstery, Dyson cordless vacuums deliver exceptional performance.

While they may come with a higher price tag, the investment is worth it for the quality and convenience they provide.

So, if you’re looking for a reliable and efficient cleaning solution, Dyson cordless vacuums are definitely a top-notch choice!

Dyson Cordless Vaccums Pros and Cons

If you are looking to purchase a Dyson cordless vacuum, here are some Pros and Cons to help you make a decision.

Pros of Dyson Cordless Vacuums:

Portability and convenience:.

One of the biggest advantages of Dyson cordless vacuums is their portability.

Without the need for a cord, you can easily maneuver around your home, reaching tight corners, stairs, and other areas that may be challenging with a corded vacuum.

They are lightweight and easy to carry, making cleaning more convenient and efficient.

Versatility:

Dyson cordless vacuums offer versatility in their functionality.

They typically come with different attachments and tools that allow you to clean various surfaces, such as carpets, hard floors, upholstery, and even ceilings.

You can switch between modes and attachments to adapt to different cleaning tasks with ease.

Powerful Suction:

Dyson vacuums are known for their strong suction power.

Despite their compact size, they deliver impressive cleaning performance, effectively picking up dirt, dust, and debris from different surfaces.

The advanced cyclone technology ensures efficient suction, maintaining cleaning performance throughout use.

Innovative Feature:

Dyson cordless vacuums often come with innovative features that enhance the user experience.

These may include HEPA filtration for capturing allergens and particles, hygienic dust bin emptying mechanisms, and intelligent sensors that adjust suction power based on the surface being cleaned.

These features contribute to a cleaner and healthier home environment.

Cons of Dyson Cordless Vacuums:

Limited battery life:.

While cordless vacuums offer the convenience of mobility, they are dependent on battery power.

The battery life of Dyson cordless vacuums can vary, with some models offering around 20-60 minutes of runtime.

This limited battery life may be a drawback for users with larger homes or those who require extended cleaning sessions.

However, newer models are continually improving battery life.

Longer Charging Times:

Charging cordless vacuums can take several hours, and some models may require additional charging docks or wall-mounted stations.

If you forget to charge your vacuum, you may have to wait before you can resume cleaning.

It’s important to plan charging times accordingly to avoid interruptions.

Higher Price Range:

Dyson cordless vacuums are known for their quality and performance, but they often come with a higher price tag compared to other cordless vacuum brands.

While the investment may be worthwhile for those seeking advanced features and reliable performance, it may be a deterrent for budget-conscious buyers.

Limited Dust Capacity:

Due to their compact design, the dust bins on Dyson cordless vacuums are generally smaller than those of larger corded models.

This means they may require more frequent emptying, especially during intensive cleaning sessions. However, emptying the bin is usually a simple and hygienic process.

Final Thoughts

Owning a Dyson cordless vacuum offers a convenient and efficient way to keep your home clean.

By understanding and troubleshooting common issues like poor suction, unexpected shutdowns, short battery life, and a non-spinning brush bar, you can quickly resolve these problems and continue enjoying the benefits of your Dyson vacuum.

Remember, if you encounter persistent issues, contacting Dyson’s customer support team is always a reliable option for professional assistance. Happy cleaning!

Related Articles

  • Dyson Vacuum Not Turning On (Solved)
  • Dyson Vacuum Not Charging (Solved)
  • Image by senivpetro on Freepik

dyson stick vacuum problem solving

Clogged Filter

Low battery level, dead battery, bin needs to be cleaned, cyclone shroud needs to be cleaned, clogged roller head, clogged brush bar in the soft roller head, clogged brush bar in the hard roller head, dyson v6 absolute troubleshooting.

Released September 2014, identified by serial number JX6-US-GDC9087A

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An awesome team of students from our education program made this wiki.

Device Turns Off While Vacuuming

The device makes noises and then suddenly turns off.

There may be debris blocking the suction, causing the device to shut off. Check for blockages by disassembling the wand from the roller head and the bin. Check inside and around each component. Be careful of sharp objects and debris. Remove any obstructions.

The filter could be clogged and may need cleaning. Remove the filter by pulling out the purple knob labeled "filter" located at the top of the bin. Rinse the filter by running it under water for 2 minutes. When done, gently shake the filter to remove any debris. Gently wring out the filter to remove excess water. Allow 24 hours for the filter to dry. After a minimum of 24 hours, replace the filter back into the bin and continue with normal use.

The battery may not be fully charged for normal operation. Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours. A flashing yellow light indicates that there is no power or that the battery is too hot or too cold. A flashing red light requires further assistance from the Dyson Helpline .

Battery Life is Too Short

The device does not stay on long enough to complete the vacuuming task.

The battery may not be fully charged for normal operation. Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours. A flashing yellow light indicates that there is no power or that the battery is too hot or too cold.. A flashing red light requires further assistance from the Dyson Helpline .

When the device no longer powers on even after charging, it most likely has a damaged battery. The battery is unable to charge and will need to be replaced. A replacement guide can be found here.

Bin is Clogged with Dirt

The bin is no longer clear and is filled with debris.

The debris clogging the bin may need to be cleaned carefully and completely. Push the red button on the bin case down, over a garbage can. Press the red button again to release the clear bin from the main body. Remove the bin carefully and clean using only a damp cloth. Do not use any cleaning agents besides a damp cloth to preserve the life of your machine. Make sure the bin is completely dry before replacing. Replace the bin with the bin base door open. Snap the bin into place over the cyclone shroud. Close the bin base door so that it clicks secure.

After the bin is cleaned, the cyclone shroud may also need cleaning to ensure normal operation. After removing the bin, use the brush on the combination tool to remove dust and lint from the cyclone shroud. Do not put the cyclone shroud under water. Make sure the bin is completely dry before replacing. Replace the bin with the bin base door open. Snap the bin into place over the cyclone shroud. Close the clear bin base door so that it clicks secure.

Weak Suction Power

The vacuum loses suction while in operation, or the suction is weak.

There may be larger debris blocking the suction from functioning properly. If there are objects blocking the suction, the device will shut off. Check for blockages by disassembling the wand from the roller head and the bin. Check inside and around each one. Be careful of sharp objects and debris. Remove any obstructions.

There may be debris preventing the roller head from operating normally. Disconnect the roller head from the wand. If you are unable to remove debris, you may have to remove the brush bar. Unlock the brush bar by using a coin to turn the dial marked with a padlock into the unlock position. Carefully remove the brush bar and remove the debris. After cleaning, refit the brush bar. Secure it by using a coin to tighten the dial marked with a padlock so that it is once again in the lock position.

Brush Bar Stops Rotating

The roller head no longer rotates when the device is on.

There may be debris preventing the roller head from operating normally. Disconnect the roller head from the wand. Unlock the brush bar by using a coin to turn the dial marked with a padlock into the unlock position. Carefully remove the brush bar and remove the debris. If there is a blockage in the flat floor tool, remove debris from the base plate. Unlock the base plate by using a coin to turn the dial marked with a padlock into the unlock position. After cleaning, refit the brush bar. Secure it by using a coin to tighten the dial marked with a padlock so that it is once again in the lock position. Replace the base plate, and secure it by using a coin to tighten the dial marked with a padlock so that it is once again in the lock position.

There may be debris preventing the roller head from operating normally. Disconnect the roller head from the wand. Unlock the brush bar by using a coin to turn the dial marked with a padlock into the unlock position. Carefully remove the brush bar from the roller head and clear any debris. Replace the brush bar back into the roller head and secure it by using a coin to tighten the dial marked with a padlock so that it is once again in the lock position.

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dyson stick vacuum problem solving

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dyson stick vacuum problem solving

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118 Comments

even when fully charged the v6 surges in other words suction/ stops, suction/ stops, etc.does this mean I need to get a new battery unit if so where from, is only around 18 months old.

email: [email protected]

ernst.jury - Nov 16, 2017 Reply

I don’t know if you got an answer for this, but I just solved the same problem. It was a blockage right where it goes into the dust canister. Pulled the blockage out and it went right back to working.

Sandy Townzen - Nov 18, 2017

unit fully charged just started cycling on/off, on/off rapidly while power switch was depressed. is this a blockage or do I need a new battery?

[email protected]

Sandy Townzen - Nov 18, 2017 Reply

Same thing happened to mine with the off and on rapid occurrence, when the bin is off, clean the screen with a small brush and you will see e inner compartments clogged with dust. Those have to be cleared too by knocking the top and brushing the screen to loosen that inner dust……then your dyson will run smoothly

merlt46 - Jun 2, 2018

Brush is still not rotating even after following guidelines

Jackie - Jan 17, 2018 Reply

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Why does my Dyson vacuum cleaner keep stopping and starting?

As powerful as Dyson vacuum cleaners are, regularly topping our Best vacuum cleaner and Best cordless vacuum lists, they can run into the occasional problem. One of the most common, particularly with the cordless models such as the Dyson V10, is that they can often keep stopping and starting, not giving you a continuous stream of suction.

If your Dyson vacuum cleaner keeps stopping and starting (pulsating), we’ll show you how to diagnose and fix problems on all models. We’re using a cordless cleaner here, although the basic information remains the same for corded models, too.

Why does my Dyson keep stopping and starting?

Power problems

First, make sure your vacuum is properly plugged in, or – in the case of a cordless vacuum – fully charged. Cordless Dysons are small and powerful, but they need to be charged regularly, particularly if using the MAX (extra-powerful) mode, where available.

A flashing light can indicate the vacuum’s battery needs charging. Although, depending on your particular model, flashing lights may also point to a blockage or other problems. Once charged, make sure you unplug the vacuum before trying to turn it on – cordless vacuums don’t tend to work while connected to a power outlet.

It’s also worth remembering that the battery life of any electronic appliance is likely to degrade over time. How fast this happens will depend on your particular model and pattern of usage. If the battery is no longer charging – or lasts only for a few minutes on the regular (not MAX) mode – you may need to replace it.

I had an older model, a Dyson DC35 from around 2012, which wouldn’t run for longer than 20 seconds no matter how much charge it had received. A new battery pack fixed the issue.

Related: Best cordless vacuum cleaners

Why does my Dyson keep stopping and starting?

Checking for blockages

One of the first things to do when your Dyson vacuum cleaner keeps starting and stopping is to empty the bin. It may be full, or the machine may simply perceive it as too full to continue working. Dyson vacuum cleaners require constant airflow through them to work, and a full bin can stop this from happening.

Make sure there’s no dirt lodged in the top part of the bin. You may need to give it a knock or two, or even use a thin blunt object to get rid of all the bits. Next, it’s worth checking for blockages elsewhere within the vacuum – in the stick, or in the wand and the hose for cylinder and upright models. Make sure your machine is switched off and not plugged into a power socket.

Other blockable culprits include any of the tool attachments, particularly motorheads, which can have problems with tangled hair.

Why does my Dyson keep stopping and starting?

Sometimes, it may be necessary to open up the cleaner head. On my Dyson V8 Animal – as with a few other models – this can be done simply by using a coin.

If no visible blockages present themselves, it may be worth cleaning your filters, particularly if you haven’t done so in a while.

Why does my Dyson keep stopping and starting?

How to find your filters

Filters prevent dust from escaping and from making its way into the motor. Since filters are designed to trap dust, it makes sense that they can also block airflow when they’re full of dust. Cleaning a filter rejuvenates your cleaner.

How often you clean your filters will depends on how often you use your vacuum. The official line from Dyson is that with normal use, filters should be cleaned every month. I live in a small flat with wooden floors and a few small rugs, so I tend to clean the filters of my V8 Animal every couple of months.

First, make sure you turn off your vacuum and disconnect it from any power supply. If you have any problems finding the filters, it’s best to refer to your vacuum’s instruction manual. If you no longer have yours to hand, most manuals are also easily available on Google.

Depending on the model, your vacuum may have one or more filters that need cleaning – including both a pre-filter and post-filter. In many Dyson models, the post-filters are HEPA (high-efficiency particulate air) filters, which help to prevent allergens from circulating in your home.

For example, my V8 Animal has both a pre-filter and post-filter, while a Dyson V7 Trigger has only a pre-filter. Meanwhile, the latest Dyson Cyclone V10 models only have one filter – and a handy light indicates when to wash it and when the filter isn’t replaced correctly.

Why does my Dyson keep stopping and starting?

As a general rule, Dyson’s cordless vacuums tend to have a long, narrow removable pre-filter on top of the bin. Remove this by pulling it straight up. The post-filter can be found at the back of the vacuum and can usually be removed by twisting it counter clockwise.

The corded upright and cylinder Dyson vacuum cleaners also have filters that sit above the bin or inside the “ball” part – or both.

The filters are usually purple-bluish in colour. Pre-filters are often shaped like long, soft cones with a plastic circle on top, while post-filters are usually round and encased in hard plastic.

Why does my Dyson keep stopping and starting?

Washing the filters

At first glance, the filters may look clean, even if you haven’t washed them for a while. However, don’t be fooled by appearances – much of the dirt and dust is likely hiding inside the filter, and it will become apparent once you begin rinsing it.

Dyson recommends washing the filters in cold water until it runs clear (without using any detergent or soap). While you should squeeze and twist the long pre-filters to dislodge any dirt inside, you can simply rinse out the post-filter, taking care not to damage the pleats inside.

After washing, the filters need approximately 24 hours to dry. While Dyson advises you not to put the filters in the tumble dryer or in the oven, anywhere slightly higher than room temperature will do nicely.

Why does my Dyson keep stopping and starting?

You may not need the full 24 hours, or you may need a little longer. Just make sure the filters are totally free of dampness when putting them back in the machine, or else you may be left with an unpleasant mildew smell.

If your filter looks particularly worn out or continues to smell strongly even after washing and drying, you may need a new one. When replacing the filters, make sure they’re fitted back in properly as your vacuum cleaner may struggle to operate otherwise.

Buying spare filters and swapping them around regularly during cleans can be a good technique, as your vacuum cleaner is always ready to go and you don’t have to wait for one set of filters to dry.

Related: Best Dyson deals

If after cleaning the filters and replacing them correctly your Dyson continues to start and stop, it’s wise to contact the manufacturer.

Helen Harjak

Helen writes about home and lifestyle tech for Trusted Reviews, with a focus on helping you get the most out of your domestic appliances. As a freelance journalist, she has put her pen to a wide range…

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Canstar Blue

How to fix your Dyson vacuum cleaner

Posted by Megan Birot 11/01/2022

Dyson handstick vacuum cleaners aren’t cheap (costing as much as $1,000), so you’d hope they’ll last you a while! But like any vacuum, they are prone to problems, with the main one being the loss of suction power over time. But, before you throw your vacuum on the scrapheap and buy a new one, there are ways to help increase the longevity of your beloved cleaning machine to still get your money’s worth! Canstar Blue brings you a guide on what parts to replace and clean if your current Dyson vacuum is a little rundown and not up to scratch.

Why is my Dyson vacuum not working properly?

There are a number of reasons why your Dyson vacuum may have suffered a drop in performance levels, including:

  • Battery : no matter how long the vacuum is charged for, and despite being hung on the charging dock correctly, your vacuum won’t work for the recommended timeframe if the battery is on the fritz Filters: your vacuum might not turn on if too much dust has accumulated on the filters
  • Blockages : your vacuum is fitted with an automatic shut off if a blockage occurs that needs to be cleared

While this guide will specifically look at a Dyson stick vacuum, LG and Samsung models can have similar problems and solutions. The Dyson vacuum itself can provide a diagnostic by observing the light indicator (pictured below). Check your manual – which can also be found online if you’ve misplaced yours – or call the Dyson Customer Care helpline to assist.

Dyson Vacuum Light Guide

Replacing the battery

Replace Dyson Battery

If you’re charging your vacuum for the recommended amount of time but it only runs for a minute, this doesn’t mean the whole vacuum is a flop – it might just need a new battery. According to reports , Dyson handstick batteries have a life span of just three years on average. Battery replacements cost $76 via the Dyson website, saving you $923 by not running out to buy the new Dyson V10 ($999 RRP).

On a Dyson handstick model, the battery is attached to the handle. The following steps will guide you on how to replace it:

  • Ensure the vacuum is unplugged from the charger
  • Remove the two screws located on the rear of the handle and three on the underside of the battery
  • Take out the old battery and put it aside
  • Locate the new battery into the handle
  • Secure in place with the existing screws

Washing the filter

Replacing Dyson filter

If the motor is faulty, the vacuum will appear to be dead. A faulty motor is often caused by another issue such as blocked filters – which can also be the cause of unpleasant smells. You can replace a Dyson filter for $15-$25 (depending on the model), but if it’s fairly new, a quick wash might also do the trick.

It’s suggested to wash the filters every month. The following will explain how to remove and clean your filters:

  • Ensure the vacuum is off and unplugged
  • To remove the pre-filter, lift it out from the top of the vacuum
  • To remove the post-filter, rotate it anti-clockwise until the two solid black dots line up, and pull the post-filter off the back of the vacuum
  • Wash both filters with cold water only
  • Turn the pre-filter upside down and tap to remove any excess debris
  • Run water over the outside of the pre-filter until the water runs clear
  • Squeeze and twist with both hands to make sure the excess water is removed
  • Take the post-filter and in a similar manner, run water into the open side then tap the filter to remove all debris and repeat the process until the water runs clear

You should leave both filters to dry for at least 24 hours to ensure they’re completely dry before refitting them into the vacuum.

dyson stick vacuum problem solving

Clearing blockages

Dyson vacuums are fitted with an automatic cut-out if any part of the vacuum becomes blocked. It’s recommended to leave the vacuum to cool down before looking for blockages and then following the steps below:

  • Ensure the appliance is disconnected from the charger
  • Inspect each part of the vacuum and clear any blockage before restarting
  • To gain access to blockages in the floor tool, remove the base plate by using a coin to loosen the screw marked with a padlock
  • If you cannot clear an obstruction you may need to remove the brush bars (outlined in the next section)
  • Refit all parts securely before using

It’s important you use a dry cloth two clean the appliance – don’t use any lubricants, cleaning agents, polishes or air fresheners.

Cleaning floor tools

Dyson floor tools

The Dyson floor head is equipped with two washable brush bars. If a blockage has occurred because of the brush bars take the next measures:

  • Ensure the appliance is disconnected from the charger before removing the brush bar
  • Use a coin to turn the fastener to the unlocked position
  • Slide out the large brush bar and remove any debris by pulling it off
  • Lift out the small brush bar and hold both under running water
  • Leave both brush bars upright to dry completely for a minimum of 24 hours
  • Once dry, refit the small brush bar before the large one
  • Close the fastener by returning it to the lock position

Brush bars should be cleaned regularly to clear away any debris, including hair.

The bottom line

Instead of buying a new vacuum cleaner to replace an expensive one that has stopped working, or even buying a cheap vacuum that might have to be replaced in a year’s time anyway, you can try ways to fix your vacuum instead. If you invest in a quality appliance, it’s likely to have parts that you can replace.

One major advantage of this new era of stick vacuums is that these appliances can often be fixed rather than replaced. Not only could fixing your vacuum save you hundreds of dollars, but it may also just give you the satisfaction of not being a sucker for the latest products available.

While you might not be able to fix every problem, there are a few things you can do to a vacuum that might just revive it for another year. Dyson directs you to the Replacement Parts page to shop for anything you need replacing. It will require you to enter either your machine’s model number or the first three digits of the serial number. You could also contact the Dyson Customer Care centre, or the retailer from which you bought your vacuum, for further guidance.

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Vacuumist

Dyson Vacuum Troubleshooting Guide – Easy Fix

Dyson; is a well-known company for producing market-leading advanced vacuums.

Presently they have 6 base models in the market as Dyson V6 vs V7 vs V8 vs V10 vs V11 vs V15 Cordless Vacuums, also some pet-centric models.

Among the diversity of their products, the V11 Torque drive is considered the best according to customer feedback.

If you have some idea about advanced vacuums, you should know that they consist of several complex mechanisms.

As a result, starting with one of those vacuums or facing any trouble is pretty hectic for any user in the long run. That is where we are going to give you the lead today.

We will discuss the beginning and long-run troubles and issues of Dyson vacuums that any users face. But simply, not all the models can be the same in function, so how are you going to apply?

We will pick some extremely popular models and their issues, along with some cases that can be applied in common.

The whole presentation will be easier for you to understand and easier to apply as well.

Let’s start with common issues and their fixes

Dyson Vacuum Troubleshooting – Hardware Issues

dyson stick vacuum problem solving

The vacuum Keeps Starting and Stopping

One of the most common issues a user face after starting with Any Dyson Vacuum model is this. This happens when the bin is needed to be emptied.

Hough, your Dyson, is advanced and automatic, some tasks are kept to be done manually. Just as the bin management.

Whenever the bin is full or close to full, the sensor straight detects the situation. As there is no more space to store the dust, the vacuum shuts off after a few minutes.

And once it is turned off frequently, it takes a to start and checks for empty spaces. Or sometimes, the user turns it on and the device again, and the Dyson vacuum shuts off after a few seconds as it detects the full bin.

This circle keeps going until you empty the bin and give your vacuum enough space to work again.

Out of the regular issue, if your sensor is troubled, the vacuum can show you these weird phenomena.

Once the sensor is having a problem, it may detect the bin full even though it is empty right now. So, in this similar situation, you got to focus about the sensor is working correctly or not.

If you are sure that the sensor is making trouble, try cleaning the sensor eye. Though contacting authentic customer service is a better recommendation.

Dyson Vacuum Has no Suction.

The suction problem of your vacuum may come straightly from the blockages. Well! The blockage may happen in different places, such as the hoss pipe, the filter, and similar.

When the hoss pipe or the filter is blocked with dust, it cannot create enough air for the main engine. But it would be best if you kept in mind that, the whole mechanism is run over air pressure.

So, if the source cannot provide enough air, the suction will decrease significantly. And as soon as the hoss pipe or the filter is completely blocked, it is simple to have no suction from your Dyson vacuum.

Even the cylinder may be the reason for the blockage. In the case of suction, difficulties in the cylinder of Dyson vacuums are solved by disconnecting the hose from the main section of the machine and testing the suction.

If it is bad, clean or replaces the filter; if it is good, the obstruction is in the hose or handle. To find out where the blockage is, disconnect the handles at each place.

These troubles are commonly detected in DC07, DC01, DC02, DC03, and DC04, DC59 . We are not confirming that other models are completely safe from this trouble or this model is surely going to suffer from it.

The fact is pretty unstable, models may not matter too much, and the fixes to this issue are very similar for every model.

Dyson Vacuum Pulsing and stopping

Very much a common issue if you are a user of Dyson V7, V10, and similar models. This trouble often comes from the MAX function. Well, this may seem to be a software issue, but it consists of extreme hardware involvement.

To fix this issue easily, press the MAX button holding the power button. Make sure the function is turned off. This may fix the issue.

If not yet, a reset may give you a stable performance like before and cease those pulses.

You may ask how to reset Dyson Vacuum. The whole procedure will be below inside the software-based troubleshooting arena.

dyson vacuum problems

Vacuum Brush Bar Not Spinning

Well, this is a very common issue for vacuums so far. Likely for Dyson Devices, you may sometimes find the brush bar is not spinning and leaving your vacuum in an unworkable condition.

The issue is seen on a large scale of devices which is not a fault of the provider for sure. This may happen to any vacuum of any provider in terms of day-to-day use. Pet-Centric Dyson DC28 is a victim of it.

The problem occurs for several reasons; we’re dropping those along with their fixes.

Stuck Brush Bar

Many users can find their Dyson vacuum cleaner brush bar is not spinning. When the problem is visualized, it is found that it is stuck by the hair, fur, and cotton-like objects.

This dust can roll around the brush and brush bar. As a result, day by day, more dust makes the brush moveability decrease.

This mostly happens when you are using your vacuum primarily for pet-centric purposes.

Because in that situation, the vacuum has to deal with hair-like objects every single time, and if that is not cleaned on a regular basis, clogging up may be a very common issue.

A quick warning if you face this trouble, do not use your device when you find it has clogged up dust underneath the brush.

First, clean it up and then start regular use again. If you try to use it forcefully, even when it is stuck, this may snap the roll’s belt, and you will have to pay more for the belt’s cost.

Overheating

Overheating is harmful to any sort of electronic device. Your Dyson Vacuum is also not different.

Overheating may come from different reasons. But for vacuums, the reason is those clogged-up dust. As your device has to deal with a large scale of dust every single time, it can be stuck with dust frequently times.

Once it is affected, the vacuum stops after 5 minutes every time. You may even have a burning smell from the vacuum.

The instant solution waits for the interval while the device cools down and starts again.

Because when the device is too hot, its programs automatically shut you down. The motor gets stopped by itself, and your vacuum stops working.

But the machine won’t stay on until you fix the problems properly. Now, to do that, simply place it at an upright position and clean up the clogs, especially from the hoss pipe area.

This will stop putting extra pressure on the motor, and the device will work again. Also, clean up other areas where it sounds clogged.

We have talked so far about clogged-up dust and its harmful effects on your Dyson Vacuum.

So, a little precaution right now does never to use the device forcefully while it is showing clogged-up issues.

Because it may give extreme pressure on the whole system, and multiple micro parts may have been significantly damaged.

We find users who forcefully did this thing, and, in the end, their motors died of that extra pressure. So, be gentle while operating your device and do some regular maintenance.

Dyson Vacuum Not Charging

dyson vacuum not charging

Charging issues are pretty common in the long run. You got to check the following criteria and then take steps.

  • Vacuum is properly plugged or not.
  • If the cable is damaged, the device won’t take charge.
  • If your outlet is not supplying sufficient voltage, the device may decline to take charges.
  • Overheating may also occur in these faults sometimes.
  • Stuck dust inside the charging clips may also stop the vacuum from charging.
  • And finally, in case your battery is completely downgraded that it is incapable of taking charge anymore, so it needs a replacement.

That’s it. These issues are pretty simple. Once you face these, try visualizing where the trouble is occurring and then fix it gently.

The thing to be noted is that if you buy a V10 or V11, you don’t have to worry about replacing the battery in 10-15 years.

Do not rush or give extra pressure while cleaning the dust over the charging clips. This may occur permanent damage to your vacuum, for which you will have to pay more.

Dyson Not Working After Cleaning the Clog

This specific issue is found in the versions of Dyson V10 and V11 . Simply if you are seeing it, reinstall the filter correctly, and make sure the filter is not wet. If, after this, the same issue occurs, then your motor head has failed.

For motor issues, the recommendation is to have authentic customer support from Dyson.

Dyson Vacuum Software-Based Troubleshooting

dyson vacuum software based troubleshooting

As your Dyson Vacuums consist of advanced technologies, you may become a victim of software bugs and issues normally.

Firstly, we will go for blinking and flashing troubles,

Dyson Vacuum Blinking

For this long, we have discussed troubles and how to find them. But now the blinking, which helps you to find the area of issues of your vacuum easily.

Our Dyson vacuum may show you different light blinking to indicate different situations or errors.

Now you can ask if those lights flashing are the same for all the models. Not 100% similarities, but you can apply the ideas across all the devices. They won’t vary too much.

And it is very common for older and cheaper Dyson Vacuum Models because they don’t have a LED screen. So, here the main focus is over; Dyson V6, Dyson V8 , or the Dyson V10.

The reasons behind Dyson Blue Light Blinking are

  • Airway Blocked.
  • Filters are clogged.
  • The container needs to be emptied.
  • Attachments are not connected properly.
  • The battery is almost empty.
  • The engine filter is clogged.
  • There is no power or the battery is too hot or cold (When Dyson V6 flashes Yellow)

Troubleshooting of these issues has already been discussed in the Hardware Troubleshooting of this article. So, we are not repeating.

As the device runs on internal software, It may be caught bugs and lag issues along with performance losses day by day.

The device is not capable of being connected to your mobile or other platforms.

So, You cannot check, find every specific problem of those software and make them bug-free. And that’s pretty much impossible for a general user.

All you can do is just perform a quick Reset and give your device a fresh start. In most cases, a reset after a long term of use gives you a significant performance boost up.

Here you can reset the battery and reset the whole device either.

Dyson Battery Reset

Unplug the charger from the outlet first. Make sure the device has enough power. About 60% is recommended. Now plug it in again and hold the button for 20 seconds.

You are done.

Dyson Vacuum Reset

Find the brush bar’s switch. This is often placed on the handle.

Press the button once, and then flip the vacuum back upright. Plug it in again to the power, and you are done.

The casualty is, for some models, the brush bar switch is not available. In that case, restoring the power to the vacuum may work effectively.

We are done, we won’t pull a long conclusion because you already know the activities you need to do to troubleshoot your Dyson Vacuum. But if you are still facing trouble, contact Dyson customer support and ask for expert help.

dyson stick vacuum problem solving

Hi, This is George. Founder Of Vacuumist.com. Completed my graduation in Bachelor of Business Administration. Proud father of two lovely baby girls. Reviewing home appliances is my passion. Developing this blog to update and publish my recent reviews and research. Stay in touch.

dyson stick vacuum problem solving

COMMENTS

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  19. Dyson Vacuum Troubleshooting Guide

    The problem occurs for several reasons; we're dropping those along with their fixes. Stuck Brush Bar. Many users can find their Dyson vacuum cleaner brush bar is not spinning. When the problem is visualized, it is found that it is stuck by the hair, fur, and cotton-like objects. This dust can roll around the brush and brush bar.