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A place to discuss Lutron product usage, installation, and support.
Hi /Lutron,
Hoping there are some Lutron experts out there who might have a couple of minutes to offer some advice.
I've arrived at a home that a friend has asked me to help get set up - it's the usual story of 'the previous owners didn't give us any details about the Lutron system' so I'm bumbling my way trying to figure things out. I'm at a remote location where there are no local installers. I'm quite technical (hardware/software dev) and it's a little vexxing trying to figure out Lutron's closed system :) Also the cell phone service here is not great so calling 1-800 Lutron has been tough because the calls keep dropping. They have a 50Mb connection into the house that is reliable.
This particular installation appears to only be controlling shades. In each room in the house there is a wireless controller and they work quite well. We're trying to get the mobile app working.
Here's what they have in the back:
Here's the main question: what does it take to get the Lutron app working to control the shades?
I can see the Homeworks controller on the network:
When I fire up the Lutron+ app and tap 'Add System' it looks like it discovers the home:
When I tap on that entry and I select 'Only access at home' I get menus and sub menus (1st floor, Kitchen, etc) - but when I get to the 'Shades' part for each room, the shades don't respond (but they work great with the physical wireless controller). What are we doing wrong?
Wondering if anyone could offer some ideas or places to go to? Also - not sure if I'm allowed to post this but I'll try anyway (apologies in advance if it's not) - if anyone is able to offer some paid remote consulting/advice I'd sure appreciate it and happy to pay for someone's time to offer some ideas or take a look over Zoom/Facetime (DM please) . Thank you so much for listening and appreciate any guidance 🙏🏻
Edit: Here's one of the wireless controllers:
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By jcn December 14, 2020 in General Control4 Discussion
I have a system that I'm trying to integrate Lutron HomeWorks with C4 running 3.2.0 but It doesn't seem to be working. I already follow all of the instruction step by step and nothing.. Has anyone here can give me some advise.
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what isn't working? have you paired your hub with c4?
9 minutes ago, msgreenf said: what isn't working? have you paired your hub with c4?
Yes. i add the IP address for the main processor to my driver on C4.. Is there anything else I'm supposed to do? Also i add the driver for the processor using the Discovered tab on composer.
which driver are you using?
I used the one that add automatically when you added from the discovered tab and i have used another one that is on the database
Name: | Lutron HomeWorksQS Processor (OS 2.9+) |
Manufacturer: | Lutron |
Model: | HomeWorksQS Processor |
Creator: | Control4 |
Control Method: | |
Certified: | No |
Creation Date: | 12/06/2016 10:00 PM |
Modified Date: | 12/20/2017 2:00 PM |
Version: | 3 |
Device ID: | 255 |
Device File: | control4_processor_ip_lutron_hwqs.c4i |
Do you have to add drivers for the dimmers as well as the processor?
you need one driver per device
I had to add the driver for the dimmer. And i also try adding the driver for the processor manually and nothing..
1 minute ago, msgreenf said: you need one driver per device
Yes. Im just doing a test with one dimmer and Thermostat for now
and you made the bindings? and set the ID numbers?
Just now, msgreenf said: and you made the bindings? and set the ID numbers?
1 minute ago, jcn said: yes.
Is there a different driver i should be using that are noit in the database?
Make sure you aren't using the default user and password for the processor. And of course set the username and password to the corresponding one that you create in Lutron.
What’s the model of the processor you’re using? I would have thought you’ve got the right one if it was in discovered but you never know.
check the dimmer drivers have HomeWorksQS in the name
check username and password, you may need to set up a different one that the default
3 minutes ago, chopedogg88 said: Make sure you aren't using the default user and password for the processor. And of course set the username and password to the corresponding one that you create in Lutron.
I call lutron and they said the username and password of the proccessor cant be change.. im using lutron/lutron
1 minute ago, Thepritch88 said: What’s the model of the processor you’re using? I would have thought you’ve got the right one if it was in discovered but you never know. check the dimmer drivers have HomeWorksQS in the name check username and password, you may need to set up a different one that the default
You need to add a new user and password
56 minutes ago, lippavisual said: You need to add a new user and password
I did it and nothing..
Not to get too far off topic but does anyone have Lutron homeworks shades and/or fans integrated into C4? My Lutron shades and fans do not work great with control4 and I have been looking for a solution for a long time.
There is a shades driver for Homeworks QS shades, but it gets a bit messy if you try to do groups of shades. Someone did release a thrid party driver to help with this quite recently, but I'm afraid I can't remember who.
AFAIK there is no driver for a Homeworks QS fan, but I think it should be possible to program around it to get a fan icon on the interface, even if in the background the system thinks it is switching a light on and off.
Thank you for the response. This goes into detail about my problem. If anyone has something to add please feel free!
This is the new 3rd party driver that is supposedly better than the C4 one. I am waiting for them to release a RadioRA 2 version, as I’m having the same problems as you (as you know).
https://drivercentral.io/platforms/control4-drivers/blinds-shades/lutron/
Wow thank you I can’t believe I didn’t know about that!
No problem. If you get this setup and working, please let me know if it fixes the shade status with the seeTouch keypads.
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I am new to openHab and I’m trying to escape from a Control4 installed system. I have Lutron HomeworksQS installed and working well, including communication with Control4 for control of audio through Lutron Picos. When setting up openHab, it finds the Lutron system but when trying to register it, it asks for a username and password. The Control4 installer assures me that there is no username or password defined, not even the default Lutron/Lutron. I can access the Lutron repeater through my router and no username or password is required to do this. Please advise how I can complete the registration of the Lutron system in openHab without having to specify a non-existent username and password.
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If they don't have the database they should be able to extract it from the processor. It doesn't matter if the original programmer is with the company or not. If they are no longer HomeWorks dealers, any HomeWorks dealer should be able to find the passwords. Convergence Technologies Raleigh, North Carolina. www.convergenceusa.com.
Is there a way to change the password of homeworks Illumination. what happen is my boss forgot the password and we cant log in. but the ios app of homeworks illumination username and password is still working with username = 1, and password =1. but when i try to logon using the web. the password is wrong.
What is the default User ID and Password From the Home Works Illumination Software login to the Homeworks system with tel net the user ID and Password is **** is there a way to actual see what they are? In Home works Link 9 Ethernet I set up a telnet user but these credentials and tried to log in with the app.
First option: Go to the Systems screen, and edit your system. On the page for your system press the "Enable remote access" button. Second option: Go to the Systems screen and press "Remote login.". Then on the login page press "I don't have an account.". Choose your system from the list and follow the instructions.
HomeWorks Interactive Tips . ... Also, be sure to change the password to something other than the default "jetski" to assure the security of your customer's system. If you ever lose the password, all you have to do is go out to the customer's house, connect via RS-232, and force the processor into OS upload mode by putting the OS dipswitch up ...
Default username / password for Lutron Homeworks QS ? This thread has 1 response. Displaying all posts. Post 1 made on Sunday ... Posts: February 2017 52: View Profile. Could someone remind me of the default password for the Lutron Homeworks QS where you can download the xml system integration report ? Reply. Post 2 made on Sunday November 12 ...
hi again, got issue with Radio Ra2. for some reason control4 doesn't follow current Lutron Dimmer status. I mean, if I turn on Lutron lights by pressing on dimmer button I can't see any changes in C4 and can't make any scene based on following dimmer status.
The Lutron App for HomeWorks with a QSX processor is an easily configurable app that allows for convenient and intuitive control of lights, shades, and scenes from a mobile device anywhere in the world. The Lutron App also allows for simple editing of keypad buttons. This guide demonstrates how to add the Lutron App to any HomeWorks system with ...
Lutron Home Control+ App Lutron Technical Support Page 10 1.800.523.9466 to input a username and password. Devices running in this manner will assume the permissions defined under the "Default Home Control+ User" account shown below. 5. Activate your devices. 6. Transfer to your system. HomeWorks QS: 1.
The Lutron guy wood not endulge.Have to wait for them to give me one. He is not pretty. Thanks
We would recommend sending the login information to the Illumination system all in one string in the user name and leaving the password field blank. For example, the default login for the Illumination system "LutronGUI,jetski". In link 9 of the software you can configure your own user name and password combinations as Vining stated above. Thank ...
The default for that is lutron:lutron. lutron:intergration is the default for telnet and they removed that ability in the later versions so you have to specify another user name and password for that if you need telnet and you update the firmware later. QSX (the next version of Homeworks) does away with telnet all together.
Make sure you aren't using the default user and password for the processor. And of course set the username and password to the corresponding one that you create in Lutron. I call lutron and they said the username and password of the proccessor cant be change.. im using lutron/lutron
HomeWorks QS is a system capable of integrating with other equipment in many ways. ... (default is 23), and the Telnet username and password must be entered. These settings must match the 3rd-party device. Integration with Ethernet and RS-232 Devices Page 6 If sending raw TCP data, the username and password fields must be left blank, however ...
When setting up openHab, it finds the Lutron system but when trying to register it, it asks for a username and password. The Control4 installer assures me that there is no username or password defined, not even the default Lutron/Lutron. I can access the Lutron repeater through my router and no username or password is required to do this.
Lutron® Homeworks ® QS Luxor® Controllers with ZD Technology® and ZDC Technology® ... Note: Default levels remain unchanged for Fade and Delay. 12 Transfer Project Transfer Project 1. In the Transfer tab, click the "Start Transfer" ... the Lutron login username and password do not match "hunter" and "4HHuunntteerr" (refer to page 10).
Smilies are On. [IMG] code is On. [VIDEO] code is Off. HTML code is Off. Forum Rules. Stupid question of the day alert. What is the Login and Password of the web interface of the QS processor. Default anyway, I haven't set it in the software. I was looking were to do so in 8.1 and I don't find it.
Default username / password for Lutron... Login: Pass: Register . Forum Search . Login. Topic: Default username / password for Lutron Homeworks QS ? ... Posts: February 2017 52: View Profile. Could someone remind me of the default password for the Lutron Homeworks QS where you can download the xml system integration report ? Reply. Post 2 made ...
Section (2): How to change your password using the Lutron App SECTION (1): Resetting your forgotten password using the Lutron App ... For customers who have forgotten their passwords you want to select "Forgot your password?" on this screen. Step 2 After selecting "Forgot your password?" This is the next screen that will appear. Enter ...
www.lutron.com Lutron Electronics Co., Inc. 7200 Suter Road Coopersburg, PA 18036-1299 World Headquarters 1.610.282.3800 24/7 Technical Support Center 1.800.523.9466 Customer Service 1.888.588.7661 ©10/2011 Lutron Electronics Co., Inc. P/N 368-2371 REV A
Not from code. No feedback from HWI to device. Web KP's , Illuminations , Telnet to HWI all work fine over LAN. NI-3000 otherwise fine. Lutron tech support - two days last week have not been able to find the "right guy." AMX tech support says thumbs up but no preliminary code for for future Duet module to share.
Posts. 58. Well, it seems that it is not possible to disable the default login, which is disappointing. Along the same lines, there is a web server on the main repeater with a login page. If there is a default user and password just like telnet, it would be another potential security hole waiting to be exploited. 10-08-2014, 05:29 PM #3.
I am hoping someone can help me work around the HWI password. My client purchased a fairly large home that has an old HW Illumination system installed but the previous owners did not leave any information about who/when the system was installed. Although the system still works my client would like to customize some of the scene functions on the keypads to meet their current needs.