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9 Front Desk Receptionist Resume Examples for 2024

Front Desk Receptionist

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• Front Desk Receptionist Resume
• Front Desk Receptionist Resumes by Experience
• Front Desk Receptionist Resumes by Role
• Write a Resume for Front Desk Receptionists

Front desk receptionists have a broad range of responsibilities throughout all industries. They’re the face of the company and handle office management with exceptional communication skills while wearing many different hats.

Determining what content is important to hiring managers and  how to write your resume  or AI cover letter for this exciting field can be difficult. That’s why we analyzed hundreds of front desk receptionist resume samples from all levels of experience and industries. We learned what works to help you get more interviews in 2024.

The hardest part of  building your resume  is getting started.  Our nine front desk receptionist resumes helped land jobs in 2024 , so they’re a great launching pad.

Front Desk Receptionist Resume Example

or download as PDF

Why this resume works

• For example, did you help improve the efficiency of scheduling? Did you reduce the errors in billing? Improve customer satisfaction scores?
• A worthwhile summary should showcase your specializations and many (10+) years in the industry. Don’t forget to customize it by mentioning the target business by name. 
• Metrics are the best way to display your impact in your bullet points, as they’re concrete, measurable, and help break up chunks of monotonous text.
• Don’t forget to  check your resume  score with our free tool to gain the recruiter’s attention and increase your chances of an interview.

Beginner Front Desk Receptionist Resume

• Weave together your skills and achievements to give recruiters a hard time not choosing you.

Entry-Level Front Desk Receptionist Resume

• Do you have a specific interest in the position or company to which you’re applying? Mention that! However, if you’re not planning to customize your objective for each role you apply to, then you’re better leaving it off entirely.
• All work experience demonstrates some level of responsibility. In addition, any experience you’ve had interacting with customers applies to becoming a successful front desk receptionist.

Gym Front Desk Resume

• Leo’s description of his stint as a receptionist at Lockheed Martin makes for a great example here. He screens 78 calls daily, contributes to cutting company-wide paper consumption by 43%, and oversees 1,400 pages of archival content.

Front Desk Associate Resume

• Is the company looking for someone familiar with Pipedrive? Then, you could show how you used this tool to track customer purchase patterns for optimizing product placement and sales. Or do they demand Hootsuite proficiency? Elucidate instances when you deployed it for strategic social media management.
• Further your alignment and connection with the company in your front desk receptionist cover letter .

Front Desk Dental Receptionist Resume

• It also went a step further to show how exemplary customer service led to increased retention rates, and that’s good for business.

Front Desk Medical Receptionist Resume

• As a front desk medical receptionist, customize your resume by how your work directly (and positively) impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
• Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche (dental, family practice) experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
• List any  special skills on your resume  related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Hotel Front Desk Receptionist Resume

• Your hotel front desk receptionist resume should include your strong communication skills using sales techniques to improve the customer experience (and hotel revenue). Be sure to indicate your confident communication expertise and customer service experience. This appeals to employers because they see your keen ability to collaborate and meet (or exceed) guest standards.
• Mention your leadership abilities, including training new team members or coaching existing team members. Hiring managers will be less likely to question your leadership savvy and more apt to contact you for an interview. Always list the results of your leadership efforts using numbers.

School Front Desk Receptionist Resume

• Your school front desk receptionist resume should showcase your ability to manage different projects and responsibilities and handle a high-volume customer service of diverse populations (for example, staff members, school administrators, students, and parents). Discuss your education field’s nuances, including best practices and communication channels.
• Bonus: Highlight any responsibilities outside of the “normal” scope of a school front desk receptionist (for example, nurses station, reporting, direct administrative support). This gets you noticed.

Related resume guides

• Operations Manager
• Medical receptionist
• Human Resources
• Office assistant

How to Write a Resume for Front Desk Receptionists

Making a resume is a snap with these four easy steps. You’ll make a stellar first impression with these practical and specific tips for building a front desk receptionist resume in 2024:

Front desk receptionists are the face of a company, so choose a resume template that reflects your professionalism, friendliness, and helpfulness. If you’re looking to work for a company that appreciates business casual like a law firm or doctor’s office, you’ll do well with a professional or elegant resume template, which has enough personality to stand out but still exude class and respect. On the other hand, if you’re hoping to help folks get signed up at the gym, organize communication and admin work for a startup, welcome folks into a travel agency, or anything that’s a bit more casual, creative templates that use a little more color will be a wise but fun choice.

Communication—interpersonal skills as well as written communication—and prioritization are among the most important skills as a receptionist. While other job seekers largely take advantage of “communication” in their resumes, this really can’t be emphasized enough for a front desk receptionist.

Besides listing communication and prioritization in the skills section on your resume , look for ways to demonstrate those skills in action in your work experience section. For instance, did you serve the front desk while also registering guests, logging requests, and finding resolutions to customer problems? That says you’re good at prioritizing tasks—all without ever using the word “prioritize.” Pretty cool.

Write your resume with the specific industry in mind. A front desk receptionist for an insurance company will have some different responsibilities than in the medical industry. Think about the most important responsibilities required in the role you want. Will you be scheduling appointments for clients, completing data entry, or answering and redirecting calls? If so, talk about past work accomplishments and success where you may have done things like:

◉ Confirmed client appointments 24 hours in advance to reduce no-shows by 22% ◉ Reduced paper use by 36% with data entry of student and testing records ◉ Addressed 80% of client concerns without redirecting or putting the client on hold

You’re a company’s ambassador, so it’s vitally important that you catch typos and mistakes in your resume.  Check your resume  a couple of times and even have a co-worker or a grammatical guru friend take a look for you. Since you so often serve as someone’s first impression of a company or organization, don’t let a silly mistake like the wrong letter in an email address keep you from getting a call for an interview.

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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• • Promoted twice in 3 years due to excellent personal performance
• • Coordinated and assisted to over 100 people daily
• • Managed and scheduled 2 calendars and answered an average of 300 inquiries per week
• • Greeted 200+ people daily, as well answered an average of 50 daily calls and emails
• • Achieved 90% positive feedback from long-term clients
• • Answered incoming calls and responded to approximately 100 guest inquiries daily
• • Answered phones, booked reservations, responded to emails and increased occupancy by 20%
• • Distributed payroll checks and payroll identification cards
• • Trained staff on various activities such as data entry and interpersonal skills
• • Greeted and accommodated over 70 people daily, as well as assisted guests to their rooms
• • During my 2 years I implemented processes to improve efficiency and customer service
• • Scheduled 20+ appointments weekly and answered 60+ calls daily for questions and inquiries
• • Ensured hotel guests feel comfortable by providing exceptional customer service
• • Wrote 20+ emails daily and trained staff on communication and body language

9 Front Desk Receptionist Resume Examples & Guide for 2024

Your front desk receptionist resume must highlight excellent communication skills. Demonstrate your ability to interact professionally with diverse personalities. Showcase your organizational talents and multitasking abilities. Detail specific experiences that reflect your competence in managing administrative tasks effectively.

All resume examples in this guide

Entry-Level Front Desk Receptionist

Front Desk Medical Receptionist

Hotel Front Desk Receptionist

School Front Desk Receptionist

Front Desk Manager

Front Desk Supervisor

Front Desk Agent

Front Desk Coordinator

Resume guide.

Receptionist Job Market

Writing Your Resume

Resume Summary

Resume Experience Section

Receptionist Skills

Key Takeaways

By Experience

Do you struggle to find a job as a receptionist?

Are you a communicative and outgoing person?

Do you have expertise that proves your interpersonal skills?

Clients remember the person first and then the service itself.

After all, receptionists are the heart and the soul of some businesses.

Then, you should highlight your personality and expertise in a resume to get the position!

No worries!

We’ve found out how to write a top-notch receptionist resume and will show it to you.

Follow this 2022 resume guide and learn how to get the attention of recruiters!

“Communication works for those who work at it.”

John Powell, American pianist

The receptionist job market

The median annual salary for receptionists was $31,110 in 2020.

The employment of receptionists is projected to grow 4% in the next decade. This movement is slower than the average for all occupations, thanks to the hit of the pandemic.

About 134,000 openings for receptionists are projected each year over the decade. Most of them are a result of the transition to other occupations or retirement.

How to write a receptionist resume

When writing your receptionist resume, you could use the following approach:

As you already know, this position requires admirable verbal and written communication (emails).

Therefore, most of your information should be directly or indirectly linked to this soft skill.

How could you achieve this?

The goal is to include communication in the main sections of your resume: Experience, Summary and Strengths.

It is also vital to provide evidence for problem-solving skills.

Did you resolve inquiries and conflicts?

You should be consistent and demonstrate a good personality and positive attitude.

Are you a reliable professional: do you work extra hours when needed?

Did you schedule appointments or make phone calls?

Maybe it’s a good idea to convince the recruiters that you have extensive product knowledge.

Do not forget to mention hard skills like computer literacy, data entry and multi-line phone systems.

Prove that you are a go-getter and achieve your goals.

Did you take any additional courses or learn foreign languages?

They could be your golden ticket to winning the job!

To conquer the desired position, tailor your receptionist resume to the job description. It is a must!

Receptionist resume formats

You can choose between these three resume formats :

• Reverse-chronological resume
• Functional resume
• Hybrid resume

Depending on the years of experience and industry, the resume formats are:

• Reverse-chronological resumes are perfect for professionals with some years of experience in a specific niche.
• Functional resumes are designed for job seekers and career changers. However, they are less popular among recruiters.
• Hybrid resumes could be used by both entry-level employees and seniors. They combine all the characteristics of the previous two formats.

Do not forget the style and layout ! Here are some resume tips :

• Use 12p resume font size
• Try 10’ resume margins
• Professionals with under 10 years of experience should use the one-page resume , those with over 10 years - two-page resume
• Check your grammar and spelling
• PDF format is the golden standard for resumes

To make your resume stand out , you should definitely add References and Language skills !

Top resume sections

• Detailed and logical experience bullet points
• Consistent Summary section with valuable information
• Convincing soft skills and specific hard skills
• Languages & References will help you differentiate
• Strengths that underline your communication skills

What recruiters want to see

• What is your overall experience?
• Do you have evidence for high-performance metrics?
• Do your previous employers acknowledge your contributions?
• How did extensive product knowledge help you excel?
• Did you work in a peaceful or dynamic environment and how did you perform?

Follow the instructions in the panel and build a cohesive job-winning receptionist resume!

Recommended reads:

• Parts of a Job-Winning Resume: How to Choose Resume Elements
• Resume Sections: Everything You Need to Know
• Targeted Resume: 3-Step Process to Win Any Recruiter Over
• Resume Headings To Stand Out With

The summary section that stands out

Your summary serves as the introduction of your resume.

As many people forget names right after they hear them, recruiters pay no attention to the vague summaries.

Therefore, it’s crucial to put valuable and accurate information tailored to the job description.

You should describe your personality, skills and experience in just 2-3 sentences!

Here is some advice on writing the perfect receptionist summary:

• Short, easy to read and cohesive
• Add communication and problem-solving skills
• Emphasize quantitative data and achievements
• Mention foreign languages that you can speak freely
• Describe 2-3 duties/tasks that you performed in your previous position

What to avoid in your receptionist resume:

• Repetitions and sentences that start with “I”
• Vague and useless information that tells nothing about you as a professional
• False statements and figurative language

Focus on building a compelling receptionist resume that will win every job!

If you have no idea what to add to your summary, try brainstorming! Think of all the tasks and duties you performed and write them down. Even the details could present you as a motivated and energetic professional.

• 83 Resume Summary Examples & How-To Guide
• 10+ Resume Objective Examples & How To Guide
• How To Write A Resume Personal Statement (With Examples)
• How To Write An Effective Resume Profile (With Examples)

Receptionist resume experience recruiters search for

If you are a successful CEO with 10 years in the industry, building an Experience section is a no-brainer.

Unfortunately, not everyone could offer such expertise.

And this is fine!

Remember: it’s not about what experience you have, but it’s more about how you can sell it.

When it comes to building a receptionist resume experience, follow these rules:

• Emphasize communication and problem-solving by providing metrics
• Use action verbs and quantitative data
• Mention extraordinary achievement/task/duty that you did perfectly

Obviously, you should tailor your experience to the job description.

Focus on providing data for verbal and written communication and problem-solving.

How did these skills help you achieve a high customer satisfaction score?

What software did you utilize to excel as a receptionist?

How did you help clients and what techniques/methods did you use?

Write down on a list of paper all your duties and then pick up those that speak volumes!

“Begin somewhere. You cannot build a reputation on what you intend to do.”

Liz Smith, English character actress

Receptionist Resume Experience Examples

• • Greeted hotel guests
• • Answered telephone calls
• • Wrote emails and assisted clients
• • Resolved inquiries

These experience bullet points have nothing to do with a good resume.

They show that candidates are diligent but inconsistent and irrational professionals.

To avoid rejection, try not to use such mediocre and useless sentences.

• • Ensured 100% customer satisfaction, resolving customer needs leading to positive feedback
• • Answered 100+ telephone calls and scheduled 70+ appointments weekly
• • Held 10+ email correspondences per day with clients
• • Accommodated and assisted 100+ clients daily

Of course, there are also exceptional examples-this is one of them.

The following bullet points provide value, show motivation and prove diligence.

And you should stick to this type of writing.

How to describe the duties of a receptionist on a resume

• Pay attention to the following medical receptionist responsibilities:
• Greet and check-in patients
• Schedule appointments accurately and efficiently
• Verify insurances using medical database systems
• Verify patient insurance and demographic information in CHCS
• Manage a front desk in areas of manual and computerized scheduling
• Manage patients’ medical records
• Assist in regulating patient flow, patient’s needs and family information
• Book surgeries, assess patient needs and refer to appropriate medical staff

To fill up the gaps in the resume, you could:

• Include Languages to show evidence for communication skills
• Consider providing References from previous employers
• Add courses/training related to communication and problem-solving
• Add Passions to support your positive impression of a self-motivated individual on recruiters
• How to Describe Your Resume Work Experience
• Resume Job Description: Samples & Tips To Help You Enhance Your Application
• Resume Without Work Experience: 6+ Sections to Demonstrate Impact
• Can I Leave a Job I Was Fired From Off My Resume?
• Lying On A Resume: Here's What It Can Cost You

Important skills on receptionist resume

As mentioned, it’s vital to focus on your communication skills.

However, consider adding hard skills like MS Office and Information Management Software.

Thus, you will find the right balance and demonstrate extensive knowledge.

And last but not least, tailor your skills to the job description!

8 soft skills to include on a receptionist resume

• Verbal and Written Communication
• Problem-Solving
• Multitasking
• Prioritizing
• Organization
• Writing Emails
• Time Management
• Attention to detail

Here you see other crucial skills like time management and organization.

Keep it real and write down those skills that you are confident about.

8 hard skills to include on a receptionist resume

• Google Drive
• Administrative skills
• Information Management Software
• Office Equipment
• Product Knowledge

Key takeaways

• Focus on giving valuable data, avoid vague and useless distractions
• Emphasize the excellence of your communication and problem-solving
• Tailor the whole resume to the job description
• Add sections like References and Languages that will help you stand out
• Support your soft skills with the technical knowledge required in the industry

Front Desk Receptionist resume examples

Explore additional front desk receptionist resume samples and guides and see what works for your level of experience or role.

Looking to build your own Front Desk Receptionist resume?

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Top 12 Front Office Receptionist Skills to Put on Your Resume

Crafting an impressive resume as a front office receptionist demands highlighting a blend of interpersonal, organizational, and technical skills that showcase your ability to manage front desk operations efficiently and provide exceptional customer service. In this guide, we outline the top 12 skills that will make your resume stand out to employers, helping you secure your next role in this pivotal position.

Front Office Receptionist Skills

• Multitasking
• Microsoft Office
• Customer Service
• CRM Software
• Telephone Etiquette
• Scheduling (e.g., Calendly)
• Typing Speed
• Billing Software
• Email Management
• Conflict Resolution
• Time Management

1. Multitasking

Multitasking for a Front Office Receptionist refers to the ability to efficiently handle multiple tasks simultaneously, such as answering phones, greeting visitors, managing appointments, and performing administrative duties, ensuring smooth and effective front office operations.

Why It's Important

Multitasking is important for a Front Office Receptionist because it enables them to efficiently handle multiple tasks simultaneously, such as answering calls, scheduling appointments, and greeting visitors, ensuring smooth operations and a positive first impression for the organization.

How to Improve Multitasking Skills

Improving multitasking, especially for a Front Office Receptionist, involves honing skills that allow for efficient handling of various tasks simultaneously without compromising quality. Here are concise steps:

• Prioritize Tasks : Identify urgent and important tasks to determine what needs immediate attention. Tools like Eisenhower Matrix can help in prioritizing effectively.
• Time Management : Allocate specific time blocks for tasks based on priority. Techniques like Pomodoro can enhance focus and efficiency.
• Leverage Technology : Use software tools for scheduling, reminders, and automating repetitive tasks. Platforms like Asana or Trello can streamline task management.
• Improve Communication Skills : Clear communication can reduce the need for task repetition and increase efficiency. Resources like Toastmasters can enhance communication skills.
• Continuous Learning : Stay updated with the latest tools and techniques in front office management through platforms like LinkedIn Learning .

Remember, true multitasking might lead to reduced quality in work, so focus on managing tasks effectively rather than doing everything simultaneously.

How to Display Multitasking Skills on Your Resume

2. Microsoft Office

Microsoft Office is a suite of productivity applications including Word, Excel, PowerPoint, and Outlook, used for tasks such as document creation, data management, presentations, and email communication, essential for efficient front office operations.

Microsoft Office is crucial for a Front Office Receptionist as it enables efficient handling of correspondence, appointment scheduling, data management, and creating professional documents, presentations, and spreadsheets essential for daily front office operations.

How to Improve Microsoft Office Skills

Improving Microsoft Office skills for a Front Office Receptionist involves focusing on efficiency, organization, and communication. Here are concise tips with relevant resources:

Master Keyboard Shortcuts : Learn shortcuts for Word, Excel, and Outlook to save time. Microsoft's Shortcut Guide.

Utilize Templates in Word and Excel : Use templates for letters, invoices, and schedules to maintain consistency. Office Templates .

Improve Outlook Management : Organize your inbox with rules, folders, and categories for better email management. Outlook Help Center .

Create Effective Presentations in PowerPoint : Use design ideas and stock images/videos to create engaging presentations. PowerPoint Video Training.

Learn Basic Excel Formulas : Understand formulas for basic calculations, which are crucial for managing data and reports. Excel Video Training.

Explore OneNote for Note-Taking : Use OneNote for meeting notes and organization. OneNote Video Training.

Enhance Your Skills with Online Courses : Microsoft offers various learning paths and tutorials. Microsoft Office Training Center .

By focusing on these aspects, a Front Office Receptionist can significantly improve their efficiency and productivity using Microsoft Office.

How to Display Microsoft Office Skills on Your Resume

3. Customer Service

Customer service, in the context of a Front Office Receptionist, involves courteously greeting and assisting guests, efficiently handling inquiries or concerns, and providing information or services to ensure a positive and welcoming experience.

Customer service is crucial for a Front Office Receptionist because it directly influences the first impression of the organization, impacts guest satisfaction, and determines the likelihood of repeat business. It sets the tone for the entire customer experience.

How to Improve Customer Service Skills

Improving customer service, particularly for a Front Office Receptionist, involves enhancing personal interaction and streamlining processes to ensure customer satisfaction. Here are concise tips:

Active Listening : Truly listen to customers' concerns without interrupting. Understanding their needs helps in providing accurate solutions. Active Listening Skills

Effective Communication : Be clear, concise, and friendly. Ensure your message is understood. Tailor your communication style to each customer. Communication Skills

Product Knowledge : Understand every detail of the services or products offered. This allows for quicker, more accurate assistance. Improving Product Knowledge

Patience : Take the time to fully address customer issues without rushing. Patience is key to a positive customer experience. The Importance of Patience

Feedback Implementation : Actively seek and incorporate customer feedback to improve services and customer satisfaction. Feedback for Success

Use of Technology : Leverage technology like CRM systems for better customer management and personalized service. CRM Benefits

Professional Development : Regularly update your skills through training and professional development. Professional Development Tips

By incorporating these strategies, a Front Office Receptionist can significantly enhance the quality of customer service provided.

How to Display Customer Service Skills on Your Resume

4. Data Entry

Data entry for a Front Office Receptionist involves inputting, updating, and maintaining accurate and relevant information into computer systems or databases, such as customer or visitor details, appointments, and communications, ensuring efficient front office operations.

Data entry is crucial for a Front Office Receptionist as it ensures accurate and organized information management, facilitating efficient communication, scheduling, and customer service, while also maintaining confidentiality and compliance with data protection standards.

How to Improve Data Entry Skills

To improve data entry skills, especially for a Front Office Receptionist, focus on the following key strategies:

Practice Touch Typing : Enhance typing speed and accuracy. Utilize online platforms like TypingTest or 10FastFingers for practice.

Familiarize with Software : Gain proficiency in data entry software and tools. Explore tutorials on Microsoft Excel or Google Sheets .

Enhance Data Organization Skills : Learn to effectively organize and manage data. Harvard Business Review offers insights on productivity and organization.

Implement Error-Checking Routines : Develop a habit of regularly checking for and correcting errors. Guidelines on error-checking can be found in resources like Data Entry Error Checking Techniques (hypothetical resource for illustration purposes).

Use Shortcuts and Macros : Learn keyboard shortcuts and macros to speed up repetitive tasks. Websites like GCFGlobal provide tutorials on shortcuts for various software applications.

Improve Physical Setup : Ensure a comfortable and ergonomic workstation. Mayo Clinic offers tips on setting up an ergonomic workspace.

By focusing on these areas, a Front Office Receptionist can significantly improve their data entry skills, leading to more efficient and accurate work.

How to Display Data Entry Skills on Your Resume

5. CRM Software

CRM software (Customer Relationship Management software) is a tool that helps manage interactions with clients and potential clients, organizing their information and communication history to improve customer service and support.

CRM software is important for a Front Office Receptionist as it centralizes customer information, streamlines communication, and enhances customer service by providing immediate access to customer preferences, history, and interactions, enabling personalized and efficient support.

How to Improve CRM Software Skills

Improving CRM software for a Front Office Receptionist involves enhancing user interface, automation, integration, and personalization features. Here’s a concise guide:

Enhance User Interface : Streamline the interface for ease of use. Salesforce offers insights on effective UI design principles.

Automate Routine Tasks : Implement automation for appointments and follow-ups. HubSpot provides strategies for sales automation that can be adapted.

Integrate Communication Channels : Ensure the CRM integrates with email, phone, and chat for seamless communication. Zendesk highlights the importance of multichannel support.

Personalize Customer Interaction : Utilize CRM data to personalize greetings and customer interactions. Forbes discusses the significance of personalization in customer relationships.

By focusing on these areas, CRM software can become more effective and user-friendly for front office receptionists, leading to improved customer satisfaction and efficiency.

How to Display CRM Software Skills on Your Resume

6. Telephone Etiquette

Telephone etiquette for a Front Office Receptionist involves politely answering calls, addressing the caller's needs efficiently, maintaining a clear and professional tone, actively listening, and ensuring confidentiality while providing accurate information and directing calls appropriately.

Telephone etiquette is crucial for a Front Office Receptionist as it sets the first impression of the organization, ensures effective communication, and demonstrates professionalism and respect towards callers, thereby fostering positive relationships and enhancing the company's reputation.

How to Improve Telephone Etiquette Skills

Improving telephone etiquette, especially for a Front Office Receptionist, involves mastering courteous communication practices. Here are concise tips:

Answer Promptly : Aim to answer calls within three rings to demonstrate attentiveness. Mayo Clinic emphasizes the importance of timely responses in professional settings.

Professional Greeting : Start with a warm, professional greeting. Include your name, company name, and an offer to assist. Indeed provides examples of professional greetings.

Listen Actively : Allow the caller to speak without interruption, showing you value their input. Mind Tools elaborates on active listening techniques.

Speak Clearly : Use a calm, clear voice. Avoid slang or overly technical language unless necessary. Toastmasters International offers advice on clear communication.

Handle Holds and Transfers with Care : Always ask permission before placing someone on hold or transferring the call, explaining the reason briefly. HubSpot discusses the etiquette of handling calls and transfers.

Take Accurate Messages : When required, write down messages clearly and completely, verifying details like names and numbers. SkillsYouNeed stresses the importance of accurate message-taking.

End with Courtesy : Close the conversation with a polite sign-off, ensuring all the caller's needs have been addressed. The Balance Careers highlights the importance of a courteous conclusion to calls.

Improving telephone etiquette enhances the caller's experience and reflects positively on the organization.

How to Display Telephone Etiquette Skills on Your Resume

7. Scheduling (e.g., Calendly)

Scheduling, as in the context of a tool like Calendly for a Front Office Receptionist, is a digital process for organizing appointments and meetings by allowing clients or colleagues to book time slots directly into a calendar, ensuring efficient time management and minimizing scheduling conflicts.

Scheduling tools like Calendly streamline appointment booking, reduce manual errors, and optimize the front office receptionist's workflow, ensuring efficient time management and enhanced customer service.

How to Improve Scheduling (e.g., Calendly) Skills

Improving scheduling, particularly for a Front Office Receptionist using tools like Calendly, involves streamlining appointment bookings, managing time effectively, and enhancing communication with visitors. Here are concise strategies:

Integrate with Other Tools : Ensure Calendly is integrated with your office tools (e.g., email, video conferencing, and CRM systems) for seamless scheduling and data sharing.

Customize Availability : Regularly update your availability in Calendly to reflect real-time schedules, including breaks, to avoid double bookings or scheduling conflicts.

Set Appointment Types : Create different types of appointments (e.g., initial consultations, follow-up meetings) with specific durations and prerequisites to manage expectations and prepare accordingly.

Automate Reminders : Utilize Calendly's email and SMS reminders to reduce no-shows. Customize messages to provide all necessary information for the meeting.

Use Time Buffer : Add buffer times between appointments for preparation or unexpected delays, ensuring a smooth flow of meetings without overrunning into each other.

Collect Pre-meeting Information : Require visitors to fill out a pre-meeting questionnaire when they book, to better prepare for the appointment. This feature can be set up in the event type settings.

Feedback and Adjustments : Regularly seek feedback from both staff and visitors on the scheduling process and make necessary adjustments to improve efficiency and satisfaction.

For more detailed strategies and step-by-step guides, visit the Calendly Help Center.

How to Display Scheduling (e.g., Calendly) Skills on Your Resume

8. Typing Speed

Typing speed, for a Front Office Receptionist, refers to the number of words per minute (WPM) they can accurately type, crucial for efficiently handling document creation, data entry, and communication tasks.

Typing speed is important for a Front Office Receptionist to efficiently handle administrative tasks, quickly input data, and effectively communicate with clients and colleagues, enhancing productivity and customer service.

How to Improve Typing Speed Skills

To improve typing speed, especially for a Front Office Receptionist, focus on consistent practice, proper posture, and familiarizing yourself with keyboard shortcuts. Here's a concise guide:

Practice Regularly : Dedicate specific time daily for typing practice. Use online platforms like TypingTest for timed exercises and 10FastFingers for improving speed and accuracy.

Maintain Proper Posture : Sit straight and keep your feet flat on the ground. Position your keyboard and monitor at a comfortable height. This reduces fatigue and helps in maintaining speed over long periods.

Learn Keyboard Shortcuts : Keyboard shortcuts can drastically reduce the time it takes to perform common tasks. Familiarize yourself with general shortcuts and any specific to programs you use frequently. A useful resource is ShortcutWorld .

Touch Typing : Focus on learning touch typing, where you type without looking at the keyboard. This method improves speed and accuracy. Resources like TypingClub guide you through the process from beginner to advanced levels.

Monitor Your Progress : Set clear goals and use online tools to track your improvement. Most typing websites provide statistics on your speed (WPM - words per minute) and accuracy.

Combining regular practice with these strategies will gradually improve your typing speed, making you more efficient as a Front Office Receptionist.

How to Display Typing Speed Skills on Your Resume

9. Billing Software

Billing software is a digital tool used by front office receptionists to generate and manage invoices, process payments, and track financial transactions for services provided or products sold.

Billing software is important for a Front Office Receptionist as it streamlines invoicing, improves accuracy, speeds up payment processes, and enhances customer satisfaction by providing clear, detailed, and professional billing interactions.

How to Improve Billing Software Skills

To improve billing software for a Front Office Receptionist focus on:

User Interface (UI) Design : Aim for a clean, intuitive design that minimizes clicks and simplifies navigation. Nielsen Norman Group offers principles on UI design that can enhance user experience.

Integration Capabilities : Ensure the software can seamlessly integrate with other systems like CRM, inventory, and accounting software to streamline operations. Zapier provides a platform for connecting different apps and automating workflows.

Customization : Allow users to customize views, reports, and dashboards to their needs, improving efficiency. Smartsheet discusses customization in software applications.

Training and Support : Offer comprehensive training modules and responsive customer support to assist with any issues. LinkedIn Learning has courses on various software tools and customer service.

Security : Implement robust security measures to protect sensitive billing information. Cybersecurity & Infrastructure Security Agency (CISA) provides guidelines on securing software applications.

Mobile Accessibility : Ensure the software is mobile-friendly, allowing front-desk staff to manage billing on-the-go. Google Mobile-Friendly Test can evaluate how mobile-friendly your software is.

By focusing on these areas, billing software can become more efficient, user-friendly, and secure, greatly enhancing the productivity and satisfaction of Front Office Receptionists.

How to Display Billing Software Skills on Your Resume

10. Email Management

Email management for a Front Office Receptionist involves organizing, prioritizing, and responding to incoming emails efficiently to ensure smooth communication and operations within the front office duties.

Email management is crucial for a Front Office Receptionist as it ensures timely and effective communication with clients, helps in organizing and prioritizing tasks, and maintains a professional image of the organization.

How to Improve Email Management Skills

Improving email management for a Front Office Receptionist involves several key strategies:

Organize with Folders and Labels: Categorize emails by creating folders or labels for different types of communications, such as reservations, inquiries, and internal communications. Gmail and Outlook both offer functionalities to help with this.

Use Filters and Rules: Automatically sort incoming emails into the appropriate folders. Setting up filters can help manage the flow of emails and keep the inbox organized. Here’s how to set them up in Gmail and Outlook .

Set Specific Times for Email Management: Dedicate certain times of the day for checking and responding to emails. This helps maintain focus on other front desk duties without constant interruption.

Utilize Templates for Common Responses: Save time by creating templates for frequently asked questions or common requests. Gmail templates can be particularly useful.

Prioritize Emails: Determine which emails need immediate attention and which can wait. Use the "star" or "flag" feature to highlight important emails.

Unsubscribe from Unnecessary Newsletters: Reduce clutter by unsubscribing from newsletters or promotional emails that are not relevant. Tools like Unroll.Me can help manage subscriptions.

Use Email Management Tools: Explore tools designed to improve email efficiency, such as SaneBox or Mailstrom, which offer features like email sorting, snooze, and unsubscribe to keep your inbox cleaner and more manageable.

By implementing these strategies, a Front Office Receptionist can manage emails more effectively, ensuring timely responses and a more organized inbox, ultimately enhancing productivity and service quality.

How to Display Email Management Skills on Your Resume

11. Conflict Resolution

Conflict resolution, in the context of a Front Office Receptionist, involves effectively addressing and managing disputes or disagreements between guests or staff to ensure a peaceful and satisfactory resolution, maintaining a professional and welcoming environment.

Conflict resolution is important for a Front Office Receptionist as it ensures smooth operations, maintains a positive atmosphere, and enhances customer satisfaction by effectively addressing and resolving disputes or misunderstandings that may arise with guests or between staff members.

How to Improve Conflict Resolution Skills

Improving conflict resolution, especially for a Front Office Receptionist, involves enhancing communication, empathy, and problem-solving skills. Here's a concise guide:

Active Listening : Pay full attention to the speaker, showing you understand their point of view before responding. MindTools offers techniques to improve this skill.

Empathy : Try to understand the emotions and motivations behind the conflict. This HelpGuide article explains how to develop empathic listening.

Stay Calm : Maintain a calm and composed demeanor. Techniques for staying calm under pressure can be found on Verywell Mind.

Clear Communication : Be clear and concise in your communication, avoiding misunderstandings. SkillsYouNeed provides insights into clear communication.

Problem-Solving : Work collaboratively to find a win-win solution. The MindTools problem-solving page presents strategies to approach problems effectively.

Know When to Escalate : Recognize when a problem is beyond your capacity and needs to be escalated to management. Guidance on escalation can be found through Indeed.

By integrating these practices, a Front Office Receptionist can effectively manage and resolve conflicts, ensuring a positive outcome for all parties involved.

How to Display Conflict Resolution Skills on Your Resume

12. Time Management

Time management for a Front Office Receptionist involves efficiently organizing and prioritizing tasks, appointments, and interactions to ensure smooth operations and excellent customer service within the constraints of the workday.

Time management is crucial for a Front Office Receptionist to efficiently handle guest check-ins/check-outs, manage appointments, promptly address inquiries, and ensure smooth operations, enhancing guest satisfaction and productivity.

How to Improve Time Management Skills

To improve time management as a Front Office Receptionist, follow these concise steps:

Prioritize Tasks : Begin your day by identifying and prioritizing tasks based on urgency and importance. MindTools provides a useful guide on prioritizing effectively.

Use a Planner or Digital Tool : Keep track of appointments, tasks, and deadlines using a planner or a digital tool like Google Calendar to organize your schedule efficiently.

Limit Interruptions : Designate specific times for checking emails and answering non-urgent phone calls. The Pomodoro Technique can help manage time blocks for focused work and short breaks.

Delegate When Possible : Understand tasks that can be delegated to others or automated using software solutions like Microsoft Power Automate.

Continuous Improvement : End your day by reviewing what was accomplished and plan for the next day. This reflective practice can highlight areas for improvement. Harvard Business Review discusses how reflection aids in better time management.

Adapting these strategies can significantly enhance time management skills, leading to increased productivity and reduced stress in a front office receptionist role.

How to Display Time Management Skills on Your Resume

Related Career Skills

• Front Desk Receptionist
• Front Office Supervisor
• Front Office Clerk
• Front Office Coordinator
• Front Office Manager
• Front Office Assistant

• Front Desk Receptionist Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Front Desk Receptionist Resumes:

• Greet and welcome guests upon arrival
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Assist with special projects as needed
• Monitor and order office supplies
• Assist with onboarding of new employees
• Maintain a clean and organized reception area

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Front Desk Receptionist Resume Example:

• Managed the front desk of a busy medical office, greeting and checking in an average of 100 patients per day with a 95% satisfaction rating.
• Implemented a new appointment scheduling system, reducing wait times by 20% and increasing patient satisfaction by 10%.
• Developed and maintained a comprehensive filing system, reducing retrieval times by 30% and improving overall office organization.
• Managed the front desk of a luxury hotel, handling an average of 200 check-ins and check-outs per day with a 98% satisfaction rating.
• Collaborated with the housekeeping team to ensure all rooms were ready for guests, resulting in a 15% increase in room occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% improvement in guest satisfaction scores.
• Managed the front desk of a busy law firm, answering an average of 50 phone calls per day with a 90% first-call resolution rate.
• Developed and maintained a comprehensive database of client information, reducing retrieval times by 40% and improving overall office efficiency.
• Implemented a new system for tracking and ordering office supplies, resulting in a 20% reduction in costs and a 15% improvement in inventory management.
• Customer service
• Communication skills
• Time management
• Multitasking
• Problem-solving
• Attention to detail
• Organization
• Telephone etiquette
• Appointment scheduling
• Database management
• Team collaboration
• Conflict resolution
• Microsoft Office proficiency
• Training and development
• Inventory management
• Adaptability
• Professionalism
• Interpersonal skills
• Basic accounting and cash handling

Top Skills & Keywords for Front Desk Receptionist Resumes:

Hard skills.

• Phone Etiquette
• Appointment Scheduling
• Customer Service
• Microsoft Office Suite
• Time Management
• Cash Handling
• Filing and Record Keeping
• Inventory Management
• Conflict Resolution
• Communication Skills

Soft Skills

• Communication and Interpersonal Skills
• Customer Service and Hospitality
• Multitasking and Time Management
• Attention to Detail and Accuracy
• Professionalism and Poise
• Organization and Planning
• Adaptability and Flexibility
• Problem Solving and Troubleshooting
• Empathy and Compassion
• Conflict Resolution and Diplomacy
• Positive Attitude and Enthusiasm
• Teamwork and Collaboration

Resume Action Verbs for Front Desk Receptionists:

• Communicated
• Coordinated
• Facilitated

Generate Your Resume Summary

Resume FAQs for Front Desk Receptionists:

How long should i make my front desk receptionist resume, what is the best way to format a front desk receptionist resume, which keywords are important to highlight in a front desk receptionist resume, how should i write my resume if i have no experience as a front desk receptionist, compare your front desk receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Front Desk Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Front Desk Receptionists:

Front desk receptionist, office receptionist, hotel receptionist, medical receptionist, dental receptionist, salon receptionist, spa receptionist, veterinary receptionist.

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Front Desk Receptionist Resume Examples & Writing Guide for 2024

How to write an effective front desk receptionist resume?

You can't put a price on the value of the work done by a front desk receptionist.

That is how important your presence, dynamics and friendly demeanor are for any firm. You act as the face of the company.

Greeting guests, redirecting phone calls, preparing correspondence, managing agendas or organizing business travel may be just a few of your many tasks expected to handle with promptness and a positive attitude.

Sweep your future employer off their feet with an impeccable front desk receptionist CV so that you can start planning a career breakthrough. Still looking for a job? These 100+ resources will tell you everything you need to get hired fast.

1. How to best format your front desk receptionist resume?

There is no doubt that a good-looking resume works wonders. It might be the first step to getting a recruiter diving into individual sections of your CV.

Use the following tips to neatly format your resume:

• Set one-inch margins.
• Organize your CV into the following sections: contact details, professional summary, skills, work experience, education, additional sections.
• Opt for a neat, two-column layout.
• Use clear headings.
• Employ white space to frame individual elements.
• List your job experiences in a reverse-chronological order.
• Pick a classic font such as Georgia, Calibri or Cambria.
• Keep your page count low, and avoid sharing irrelevant information.
• Save your CV as a PDF document.

Choose your preferred template and make your resume shine.

 2. How to craft an eye-catching front desk receptionist professional summary?

You have as many as 3-5 lines to make an immediate positive impression on the hiring manager.

As a brilliant front desk receptionist, you know what needs to be done just by the look on the manager's face. The same way, you know what the recruiter is looking for in your resume — a balanced combination of your key work experience, exceptional skills and achievements.

The important thing is to tailor your professional profile to the job posting you are applying for, and include the keywords popping up in the ad.

Example of a professional summary for your Front Desk Receptionist Resume

Enthusiastic Front Desk Receptionist with 3+ years of administrative experience, providing exceptional support to clients. Showed a positive attitude and friendly demeanor at all times, and executed all administrative tasks to the highest standard. Managed agendas and prepared financial spreadsheets in a professional manner while running daily reports of 50+ satisfied clients.

3. What must-have skills to put on your desk receptionist CV?

Imagine Emily. She is an exceptional front desk receptionist who can multitask as no one. She is dependable, organized, flexible and tech savvy.

Anyone would have accepted her application if she just had not underestimated the skills section on her resume. Emily did not customize her competencies to the job posting. Instead, she only included a few unrelated skills in her CV.

Do not be Emily. Always refer back to the job ad, and draft a balanced combination of competencies required in the posting and additional skills you possess.

The best front desk receptionist soft skills for your resume

• Outstanding Spoken and Written Communication
• Effective Organization
• Professionalism
• Multitasking
• Prioritization
• Flexibility
• Problem Solving
• Customer Service
• Attention to Detail
• Ability to Work Well Under Pressure
• Dedication 

Effective hard skills to put on your front desk receptionist CV

• MS Office Suite (Superior Proficiency)
• Schedule Management
• Bookkeeping
• Inventory and Supply Management
• Office Administration
• Office Maintenance
• Multi Line Phone Systems 

Find out your resume score!

4. How to make your resume sparkle with the work experience section?

Your service is valuable, and it should be presented as such.

Show the recruiter that you are not just any administrative employee. They should be able to project your past accomplishments into their future success.

Use the following tips to compile the best work experience for your resume:

• Tailor your work experience section to the job posting.
• Fill it with keywords from the job ad, and link them to your unique accomplishments.
• Avoid mentioning too many duties and responsibilities. The number of bulleted points should not exceed 6.
• Always stay relevant.
• Use quantifiable achievements in your past role.
• Employ impactful language.

Front desk receptionist work experience example

Marknight Front Desk Receptionist 2018-2021

• Greeted clients and directed inquiries to the respective departments, employing a positive attitude and reassuring manner.
• Maintained executive managers’ agendas by thoroughly planning and scheduling business meetings.
• Prepared financial spreadsheets and closed monthly sales invoices in a professional manner.
• Kept detailed and accurate records of 50+ clients daily.
• Reached and maintained 100% client service satisfaction rating.

5. How to compile a great education section for your front desk receptionist CV?

You may not think that, but your education section can make a difference. Especially if you lack prior work experience. In that case, mentioning relevant coursework, areas of interest or academic achievements can turn into a game changer.

List your college name, degree (if applicable) and years in school along with your relevant accomplishments.

Listing education in your resume

Cresington High School 2014-2018

• Excelled in Information and Communications Technology
• Positive Attitude Award recipient
• Voted Leader of the Debate Team
• Named to Honor Roll all four years

6. What additional sections should you include in your front desk receptionist resume?

In case your masterfully crafted work experience or education still have not towered above the other best candidate, additional sections might be your ace in the hole.

Pick those sections that can best showcase your exceptional administrative and interpersonal skills:

• Certifications
• Qualifications
• Extracurricular Activities
• Language Skills
• Training Courses
• Volunteering Activities
• Accomplishments

Julia Gergelova

Julia is a professional writer, translator and graphic designer. She holds degrees in translation and interpretation, and has international work experience from a number of different countries in Europe as well as China and Panama. Julia formerly taught academic writing and as a graphic designer contributed to outlets such as  The Business of Business . She has a passion for lifelong learning and good coffee.

All administrative resume examples

• Administration
• Facilities Manager
• Office Staff
• Personal Assistant

All front desk receptionist resume examples

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Front Desk Receptionist Resume Sample

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Work Experience

• Responds to clients’ inquires via phone, email or in-person
• Accepts and signs for deliveries, including letters, packages etc. and distributes them
• Maintains accurate logs of received and used materials
• Administers the GBF visitor safety program, this includes providing personal protective equipment in order to ensure visitor safety
• Trains contractor and service personnel as directed
• Comply with Four Seasons’ Work Rules and Standards of Conduct
• Mobile Position requiring movement behind the desk and within the hotel
• Provides all around administrative support as needed
• Good speaking and listening skills
• Interact with others, both in person and through phone, e-mail, and written
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in The Employee Handbook
• Uploads and processes vendor invoices, violation letters, and other homeowner-related documents to FSRConnect in a timely manner as scheduled and/or as directed
• Welcome, greet and screen visitors and identify appropriate Black Hills contacts. Communicate clearly and establish friendly, positive and cooperative relationships with all who enter the building
• Follow corporate procedures relating to security for the front desk function: issue and manage temporary security cards
• Support all employees in the corporate building as requested: monitoring deliveries, vendor visits, etc
• Continuous standing for entire shift
• Informs provider’s assistant of no shows and cancellations
• Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
• Great visitors and answer the phones
• Provide information to callers and guests to help them go the right place
• Be knowledgeable of what is happening within the organization to present a good impression
• Drafts letters, memoranda, and other documents/proposals as necessary

Professional Skills

• Excellent organizational skills with attention to detail, accuracy and timeliness. Strong analytical and problem-solving skills
• Excellent interpersonal skills; experience in a teamwork and customer service skills are required
• Excellent computer skills required including accurate keyboarding skills
• Excellent customer service skills: great communication skills, both written and verbal
• Excellent communication skills with fluent spoken and written English. Additional language skills is an advantage
• Strong organizational skills; oral and written communication skills
• Excellent interpersonal skills and communication skills; ability to work as a member of a team in a busy office

How to write Front Desk Receptionist Resume

Front Desk Receptionist role is responsible for customer, computer, organizational, interpersonal, microsoft, basic, excel, typing, word, outlook. To write great resume for front desk receptionist job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Front Desk Receptionist Resume

The section contact information is important in your front desk receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Front Desk Receptionist Resume

The section work experience is an essential part of your front desk receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous front desk receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front desk receptionist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Front Desk Receptionist resume experience can include:

• Excellent organizational and time management skills and experience determining priorities
• Exceptional phone skills and interaction skills required
• Strong attention to detail, follow-up and excellent organizational skills
• Possess strong multitasking skills
• Good communication (verbal and written), negotiation, interpersonal and decision making skills
• Strong computer skills, including proficiency in Microsoft Office Suite – Excel, Word, Power Point and Outlook

Education on a Front Desk Receptionist Resume

Make sure to make education a priority on your front desk receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front desk receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Front Desk Receptionist Resume

When listing skills on your front desk receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical front desk receptionist skills:

• Data entry & computer skills including applications Word, Excel, Access & Outlook Strong customer service, communication & telephone skills
• Use strong prioritization skills and a sense of urgency
• Impeccable customer service skills and the ability to communicate effectively with others
• Strong Microsoft Office Suite skills including Excel, Word for document creation and editing
• Patience and strong listening skills for servicing our clients
• One year prior medical and/or reception experience required.- Computerized scheduling and EMR experience is required.-

List of Typical Experience For a Front Desk Receptionist Resume

Experience for front desk / receptionist resume.

• Excellent communication skills. Professional knowledge of English, knowledge of another language is an asset
• Always look to enhance skills and knowledge
• Good reading, writing and oral proficiency in the English and Arabic language
• Demonstrates basic understanding of emergency call system
• Experienced in using multi-line phone and/or switchboard

Experience For Overnight Front Desk Receptionist Resume

• Cash handling experience (debit/credit) transactions
• Maintain a good working relationship with co-workers inside and outside department
• Experience in working with cadets in an educational environment is desirable
• A valid driver's license is required and any employment offers are contingent upon a clear background check
• We do look for stable past work history and previous work experience

Experience For Ouac Front Desk Receptionist Resume

• At least 1-year experience as Front Office Agent in a luxury hotel
• Experience with Microsoft Office Software (Word, Excel, and Outlook)
• Front Desk Receptionist experience
• Experience as an administrative assistant or receptionist
• Greet and welcome visitors, validate parking and provide visitor badges

Experience For Front Desk Receptionist / Scheduler Resume

• Operate switchboard, ID creation, and computer
• Successful experience in a senior level administrative support role
• Knowledge or experience in security practices is helpful
• Previous Front Desk experience in a luxury hotel
• Entry level administrative experience acceptable
• Multi-task & prioritize according to situations
• Follow direction and set priorities
• Relevant administrative & front-office experience

Experience For Front Desk Receptionist / Admin Resume

• Greet visitors and manage their experience at myON
• Experience with Practice Management Software
• Work alone and demonstrate initiative
• Possess a strong desire to learn new concepts and to challenge yourself to learn and grow
• Coordinate and communicate with other departments to provide a smooth guest experience
• Experience in a Front Desk or Receptionist role
• Previous experience as a Medical Secretary and/or Front Desk Receptionist
• Previous experience in a Secretarial and/or Front Desk role
• Front Desk and/or Secretarial experience

Experience For Medical Front Desk / Receptionist Resume

• Experience in a Front Desk Receptionist role
• Previous experience in a Secretarial and/or Front Desk Receptionist role
• Experience within a Medical Office and/or Hospital environment
• 1-2 years receptionist/administrative support experience
• Previous experience in a Front Desk, Receptionist, and/or Secretarial role

Experience For Front Desk Receptionist / Concierge Resume

• At least one year experience as Receptionist or Clerical Support
• Some higher education experience
• Aptitude for numbers with strong attention to detail
• 2 + years of administraive and front desk experience
• At least two years' office experience required

Experience For Clinical Front Desk Receptionist / Cashier Resume

• Strong customer focus and service ethos
• Experience in aviation industry is desirable
• Experience with Avaya phone consoles or similar systems
• Experience as administrative assistant or as a receptionist
• Fielding telephone calls, receiving and directing visitors
• Ordering and managing supplies and equipment, and working with office vendors
• Ordering of inventory and obtaining estimates for new projects
• Processing and submitting travel requests
• Processing and receipting of Purchase Orders

Experience For Scheduler / Front Desk Receptionist Resume

• Processing and submitting check requests, interdepartmental invoices, and journal entries
• Welcoming and registering Residence Club guests
• Taking a distributing proper detailed notes
• Checking and maintaining emails
• Transmitting various documents using computer, mail, and/or fax
• Maintaining files and filing systems
• Maintaining office inventory and ordering supplies

Experience For Front Desk Receptionist Office Assistant Resume

• Answering phones in a pleasant professional manner and taking messages
• Entering data from the patient intake form and creating invoices in the Practice Management System
• Collecting all super bills at the end of the day & balancing fees collected for the day
• Processing facilities and special project requests
• Typing of Clinical memos as requested by director of Clinical Pediatric Dentistry program
• Answering a multi phone line system
• Greeting guests with a professional and kind demeanor

List of Typical Skills For a Front Desk Receptionist Resume

Skills for front desk / receptionist resume.

• Solid problem-solving skills are required on occasion to deal with customer conflict
• Self-starter, professional demeanor and outgoing style with excellent customer service skills
• Strong communication and customer service skills are essential
• Professionalism, strong written and oral communication skills, knowledge of appropriate telephone etiquette, HIPPA guidelines
• Solid computer and phone skills required
• Experience of proven experience as an office manager or similar role
• Polished, poised and have excellent verbal and written communication skills
• Strong negotiation skills to get the best prices
• Excellent verbal, written communication and customer service skills required.-

Skills For Overnight Front Desk Receptionist Resume

• Excellent phone etiquette, communications, interpersonal skills
• Computer experience and skills required
• Excellent verbal and written communication skills; ability to communicate with all levels of employees/candidates/visitors
• Take reservations, check in guests and provide excellent customer service skills
• Excellent communication and English language skills (written and oral)
• Good interpersonal skills, able to communicate well and work with people across different levels
• Great computer skills, including Microsoft Word
• Comfortable navigating Microsoft Office suite with basic skills in: Outlook, Word, and PowerPoint
• Have a great listening capacity and be able to communicate effectively

Skills For Ouac Front Desk Receptionist Resume

• Advanced skills with Adobe Acrobat
• Additional language skills (French)
• Effectively communicate information in a clear and understandable manner, both
• Basic computer skills and Excel for data entry
• Basic professional computer skills

Skills For Front Desk Receptionist / Scheduler Resume

• Effectively manage their time and be highly organized
• Intermediate computer skills to include Microsoft Word and Excel
• Exceptional communication skills
• Proven experience in a corporate environment
• Administrative experience - strong preference for previous legal environment
• Proficient computer skills (Microsoft Outlook, Word, Excel)
• Advanced MSOffice skills required

Skills For Front Desk Receptionist / Admin Resume

• Prior work experience in a Front Desk position
• Experience in a receptionist role with heavy phone/multiple line experience
• Basic Word, Excel and Outlook skills
• Demonstrated ability to prioritize, plan and manage workload in a deadline-oriented environment
• 6 months experience with excellent customer service
• Great customer service skills and attention to detail
• Microsoft Office and Internet Explorer computer expert skills

Skills For Medical Front Desk / Receptionist Resume

• Japanese or Chinese (Mandarin or Cantonese or Both) language Skills Required
• Valid Driver’s license required. Ability to obtain and maintain approval to operate a vehicle by Skookum’s insurance carrier
• Microsoft Word intermediate skills
• Possess exceptional oral communication skills
• Welcoming and supporting the hospitality of a Sunrise community by creating a good first impression
• Distributing and retrieving high priority packages
• Validating all guests and messengers
• Strong candidates to have above average knowledge and/or capability of: Quoting, processing & following up on Purchase Orders, Supplies & Inventory

Skills For Front Desk Receptionist / Concierge Resume

• Assume responsibility for establishing and maintaining effective communication, coordination, and working relations with all team members
• Demonstrates basic understanding of emergency call system and nurse paging system after training
• Previous experience in an Architectural / Engineering consulting service area
• Experience opening and closing an office
• Receives all UPS, Federal Express or carrier packages, stores in holding area and ensures recipient signature is acquired prior to releasing package
• Two or more years of Shipping & Receiving experience in a corporate environment
• Previous experience providing administrative support in a health care setting
• Two (2) years administrative support experience including answering multi-line phone systems

Skills For Clinical Front Desk Receptionist / Cashier Resume

• Handle the check-in process in an efficient and engaging manner, personalizing the experience for each guest
• Experience with travel, calendar management, meeting planning, etc
• Experience using Microsoft office including Word, Outlook, and Excel
• Demonstrates basic understanding of emergency call system and paging system
• Operates a switchboard or telephone console to route incoming calls and place outgoing local and long distance calls

Skills For Scheduler / Front Desk Receptionist Resume

• Experience in recruiting, staffing, or customer service related field
• Valid Massachusetts Driving License
• Experience Handling High Volume of Inbound Calls
• Recent office and administrative experience in a corporate setting
• Experience working in a Doctor’s office or Dental clinic
• Some experience with general office equipment including but not limited to scanner/copier, postage machine, etc
• Build a strong working relationship with vendors to resolve issues quickly and efficiently
• Experience working as a receptionist in an office environment
• Customer service and bookkeeping experience

Skills For Front Desk Receptionist Office Assistant Resume

• Experience working with high level executives
• Experience working a multi-line phone required
• Extremely detail oriented, ability to prioritize and multi-task while still meeting deadlines
• Proactive thinker with excellent communication abilities and problem solving capabilities
• Demonstrate integrity and high standards by managing information and data in a highly confidential and professional manner
• Experience in coordinating projects and people

List of Typical Responsibilities For a Front Desk Receptionist Resume

Responsibilities for front desk / receptionist resume.

• Proven work experience as a Receptionist, Front Desk Receptionist or similar role
• Experience reviewing and inputting data into multiple systems, identifying errors, and making changes
• The ability to monitor processes and adjust schedule according to priorities; to understand the dynamics and be proactive in responding
• Administrative support experience including answering multi-line phone systems
• Solid understanding of working as an assistant
• Provides an active, enthusiastic telephone experience for customers and potential customers, exercising professional speech and actions
• Operate light mail processing equipment
• Operate scanning equipment to convert paper documents into digital documents
• The ability to be proactive in seeking to acquire knowledge to improve overall job effectiveness

Responsibilities For Overnight Front Desk Receptionist Resume

• Experience handling multi-line switchboard
• Work closely with the recruiting team to ensure job candidates have the best possible experience
• Excellent benefits package offered including medical, vision, dental and 401k Retirement plan
• Experience dealing with upset or unhappy clients
• Experience in shipping international correspondence
• Experience in reception
• Maintains a thorough knowledge of all services and experiences offered at the Spa Club, and shares that knowledge with guests
• Demonstrate autonomy, a great ability to work alone and make decisions

Responsibilities For Ouac Front Desk Receptionist Resume

• The ability to prioritize and handle multiple tasks
• Has previous executive level experience, with discretion regarding confidential and sensitive matters
• Experience working with graduate and international students
• Previous Experience as Front Desk Receptionist with a Five Star Hotel and Resort
• Previous hotel/resort experience required or similar previous position

Responsibilities For Front Desk Receptionist / Scheduler Resume

• Experience with data entry
• Administrative experience
• Strong communicator with customers
• Experienced customer service person
• Experience as a front desk receptionist
• Previous experience as a receptionist in a professional environment
• Strong knowledge of Excel and have the ability to multi task
• Intermediate to Advanced knowledge and skill in the use of Excel, PowerPoint & Outlook

Responsibilities For Front Desk Receptionist / Admin Resume

• Previous Hotel Front Desk experience considered an asset
• Excellent customer service & telephone etiquette
• Has a demonstrated track record of quality support and high performance
• Strong work ethic, self motivated and works with limited direction
• Excellent communicator, collaborates well with others
• Have a good memory for numbers
• Receptionist or office support experience
• Front desk/ reception experience

Responsibilities For Medical Front Desk / Receptionist Resume

• Admin support experience
• Receptionist experience in a corporate environment
• Work experience in reception, customer service and/or operations
• Experience with Microsoft Office applications (Outlook, Word, Excel)
• At least one years' office experience required
• Customer Service Experience both on the telephone and in person
• Proven track record of success,
• Develop strong relationships and work with remote and internal team members
• Front desk medical experience or medical terminology knowledge

Responsibilities For Front Desk Receptionist / Concierge Resume

• Experience with Outlook and general computer literacy
• Ensure that all appropriate forms are completed prior to seeing the provider and provide instruction as needed
• Solid ability to resolve daily tasks
• One or more years of experience in a customer service, hospitality and/or administrative support role
• Strong focus on quality with continuous drive towards process improvement and customer satisfaction
• Experience in front line guest services

Responsibilities For Clinical Front Desk Receptionist / Cashier Resume

• 6 months + years experience within an office environment
• Prioritize, plan work activities, and use time efficiently
• Efficiently operate a multi-line telephone system
• Experience with a multiple line busy switchboard
• File, fax, handle/prioritize, sort and distribute mail; Inventory, order, track, and put away office supplies and paper products
• Experience in automated office environment required
• Clerical and/or Front Desk experience

Responsibilities For Scheduler / Front Desk Receptionist Resume

• Previous Medical Practice and Administrative experience
• Cosmetic and Plastic Surgery office experience
• Two or more years of traditional office experience required for this role
• As front desk/receptionist experience
• Customer Service experience / personality

Responsibilities For Front Desk Receptionist Office Assistant Resume

• Demonstrate resourcefulness, be strict and follow the instructions of his superior
• Experience in an administrative assistant or receptionist role
• Excellent communication, organizational and administrative abilities
• Detail-oriented with a strong habit of follow-through
• + Front Desk Experience
• + Customer Service Experience
• 1 year experience as a Receptionist/Operator

Related to Front Desk Receptionist Resume Samples

Desk receptionist resume sample, front office receptionist resume sample, receptionist / administrator resume sample, enterprise data office resume sample, director, office resume sample, room supervisor resume sample, resume builder.

Resume Worded   |  Resume Skills

Skill profile, front office receptionist, improve your resume's success rate by using these front office receptionist skills and keywords ..

• Hard Skills and Keywords for your Front Office Receptionist Resume
• ATS Scan : Compare Your Resume To These Skills
• Sample Resume Templates
• How To Add Skills
• Soft Skills for Front Office Receptionist Roles
• Front Office Receptionist More Resume Templates

Browse Skills from Similar Jobs

Frequently asked questions.

• 3. Effective Action Verbs for your Resume

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Looking for keywords for a specific job search for your job title here., © 2024 resume worded. all rights reserved., front office receptionist resume keywords and skills (hard skills).

Here are the keywords and skills that appear most frequently on recent Front Office Receptionist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume. Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

• Front Office
• Receptionist Duties
• Hospitality
• Hotel Management
• Food & Beverage
• Customer Service
•  Find out what your resume's missing
• Hotel Booking
• Office Administration
• Administration
• Microsoft Access
• Hospitality Management
• Back Office Operations
• Reservations
• Switchboard
• Social Media
• Event Management
• Administrative Assistance

Resume Skills: Hospitality Software

• Fidelio Suite8
• OPERA Property Management System
• eZee Frontdesk
• Hotello PMS
•  Match your resume to these skills

Resume Skills: Customer Service

• Complaint Resolution
• Guest Registration
• Phone Etiquette
• Reservation Management
• Concierge Services
• Handling Payments
• Conflict Management
• Active Listening
• Problem Solving
• Adaptability
• De-escalation Tactics
• Conflict Resolution
• Emotional Intelligence
• Multitasking
• Clear Communication (Written and Verbal)

Resume Skills: Technical

• MS Office (Excel, Word, PowerPoint)
• Typing Speed: 60 wpm
• Basic IT Support

Resume Skills: Languages

• Spanish (Fluent)
• French (Professional Working)

Resume Skills: Administrative

• Budget Management
• Staff Scheduling
• Inventory Control
• Process Improvement
• Recruitment
• Compliance Management

Resume Skills: Hospitality Management

• GDS Systems
• POS Software (MICROS)
• Reservation Software (Amadeus, Sabre)
• Property Management Systems (eZee Frontdesk, RoomMaster)

Resume Skills: Administration

• Calendar Management
• Meeting Coordination
• Email Management
• Office Equipment Operation
• MS Office Suite

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency. Only include these technical skills or keywords into your resume if you actually have experience with them.

   Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Front Office Receptionist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Front Office Receptionist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences , education or skills section , like we've shown in the examples below. use the examples below as inspiration..

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Only include these technical skills or keywords into your resume if you actually have experience with them.

How do I add skills to a Front Office Receptionist resume?

Go through the Front Office Receptionist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Customer Service, Receptionist Duties and Hotel Management are possible skills. These are skills you should try to include on your resume.

Add other common skills from your industry - such as Hotel Booking, Food & Beverage and Front Office - into your resume if they're relevant.

Incorporate skills - like Event Management, Sales and MICROS - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Teamwork is a common competency hiring managers look for, particularly for Front Office Receptionist roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

Recruiters look for administrative skills on your Front Office Receptionist, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

Try to add the exact job title, Front Office Receptionist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Front Office Receptionist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Front Office Receptionist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Front Office Receptionist Soft Skills

Here are common soft skills that appear on Front Office Receptionist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Upload your resume and we'll spot the issues in it before an actual front office receptionist recruiter sees it. for free., front office receptionist resume templates.

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example Entry Level Front End Developer

An effective Description of the templates...

Download this resume template

If you’re a recent college graduate or if you’re in the middle of changing careers, this is the resume template for you. The key here is to sell yourself with the skills you have learned, the front end projects you’ve completed, and the relevant tools you used. Internship experience, if any, will be useful to highlight as well. This sample lists the development internships they’ve had, along with relevant activities, projects, and technical skills such as HTML/CSS and Javascript that are relevant to the position.

Tips on why this template works

   university projects and activities relevant to front end development.

It’s okay to not have a bunch of experience right out of college. Hiring managers know that most entry level developers haven’t gotten a chance to work for a company yet. That’s why you should list relevant activities from school -- if that includes any projects, mention any software or language that you used. This sample does so by listing their involvement in relevant areas such as in founding a computer science club and in building a web app using Node.

   Emphasis on teamwork and collaborative experiences

Front end development is a unique technical field that requires adept collaborative skills alongside a strong understanding of design. Students or career changers looking to land a front end developer role should include experience that emphasizes experience in working with a team. This sample notes that they “collaborated with in-house designers” while developing a website.

Resume Example React Front End Developer

Sometimes a company may be looking for a front end developer who has specific experience working with React, an open-source Javascript framework/library for building user interfaces. When applying for a React Front End Developer role, make sure to include work experience that is tailored specifically to projects and contributions using React (include personal projects if you don't have professional experience), and to include skills that demonstrate your capacity for building great user interfaces.

   Tailored work experience which includes experience with React

If you’re applying for a React Front End Developer role, make sure to include as much experience as you can that shows you are familiar with the React library. This sample includes an entire job entry that details a job where the candidate utilized React to develop product tours, design dynamic pages, and increase conversion. Relating your engineering experience to an improvement in metrics like these is always a good idea.

   Strong technical hard skills, plus UI/design experience

Besides having a strong grasp of React, an applicant for this role should also be adept in general front end development and similar skills. Make sure to include examples of your experience in other front end development roles, specifically those that speak to your experience in working with UX/UI teams. Because React is often used for designing user interfaces, it’ll be very useful for the hiring manager to know that you have deep experience in creating user designs and visual elements.

Resume Example Dental Office Manager

As the name indicates, dental office managers are specifically experienced with working in a dental office setting. Like medical office managers, they’ll be accustomed to handling patient information and administering paperwork. You should demonstrate your experience with the work by emphasizing appropriate office manager skills and starting each bullet point with a strong action verb.

   Accomplishments include relevant office manager skills

Hiring managers will be looking for experience with overseeing dental offices, insurance verification processes, and working with patient charts. Each one of your accomplishments as an office manager should be directly related to the position. If you have worked in other industries or fields, try to tie in your past work with the duties of an office manager whenever possible.

   Strong action verbs lead each bullet point

By starting each one of your accomplishments with a powerful action verb, you’ll be relating that you have familiarity with the office manager position. Your bullet points should lead with words like “organized”, “conducted”, “managed”, or “calculated” (see below for more examples) to hit home that you’re right for the position.

Resume Example Medical Office Manager

Medical office managers will have experience working with patient records, patient scheduling, office finances, and insurance verification, along with a host of other specialized tasks. Accuracy and attention to detail are more important than ever in this role, and so it helps to provide the scope and scale of your background in the medical industry with quantifiable data points and specific skills.

   Includes numerical data points

To indicate the impact you were able to make at your previous employers, or to relate how many patients or staff you’ve worked with, you’ll want to include numerical values in every accomplishment. It makes a much bigger impression to say that you handled payroll for 500 staff members than to state that your responsibilities included timely payroll management.

   Emphasizes skills in the medical industry

While you may have experience in other fields, you should keep the hiring manager focused on your medical office manager background. You can do this by ensuring that your accomplishments consistently reference working with patients and physicians. If you have worked in other fields, aim to reference the transferable skills (such as team management) whenever possible.

Resume Example Front Office Manager

Front office managers are focused on staff management, typically in hotel settings or similar scenarios where the daily operations of a business will come down to your expertise. You can make a potent impression by starting your resume with a short summary or introduction. Adding in volunteer work or relevant certifications will further lend to your credibility as being involved in the front office management role.

   Starts with a succinct summary to describe your front office role

As a front office manager, you’ll often be among the first points of contact for clients or customers. First impressions - whether for the business or for yourself - are important, and so it helps to start your resume with a short, succinct summary that conveys your experience, your skills, and, when possible, numerical values to back it up.

   Volunteer work and certifications are included

If you are an active volunteer, then you’ll want to include the pro bono work that you’ve done (along with how many hours you contribute on a regular basis). This helps hiring managers see that you have a commitment to your community’s success. Additionally, any recent certifications that are relevant for office manager work should be listed in a sidebar to give a quick impression of your accredited skills.

Resume Example Back Office Employee

A back-office employee works in non-client-facing jobs such as HR, IT, accounting, administration, and records, among others. So, depending on their area of specialization, the skills and knowledge expected of back-office employees vary. For example, an HR officer and a company accountant possess different sets of skills despite both being back-office. This resume showcases a back-office employee's experience in multitasking and performing administrative roles. The applicant is mainly focused on showing their administrative and customer service skills. The resume also shines light on the impact of the applicant's work.

   Show your versatility in handling back-office tasks

As a back-office employee, your resume should highlight your versatility in doing back-office duties. If your academic credentials are not directly aligned with your core responsibilities, it's best to demonstrate that you can perform diverse functions to help other departments operate efficiently.

   Include relevant back-office technical skills

A wide variety of technical skills is necessary for a job applicant seeking a back-office role. These employees are usually assigned a wide range of tasks that require a host of technical skills. So, showcasing proficiency in skills like MS Project, Office Suite, Google docs, Switchboard, etc., can add value to your back office resume.

What are the top skills you should add to your Front Office Receptionist resume?

On top Front Office Receptionist resumes, skills like Front Office, Receptionist Duties, Hospitality, Opera, Hotel Management, Food & Beverage, Customer Service and Hotel Booking appear most often. Depending on the exact role you're applying to, skills like Microsoft Access, Reservations, MICROS, Event Management and Sales can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume. It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters. Start targeting your resume

Most resumes get auto-rejected because of small, simple errors. These errors are easy to miss but can be costly in your job search. If you want to make sure your resume is error-free, upload it to Score My Resume for a free resume review. You'll get a score so you know where your resume stands, as well as actionable feedback to improve it. Get a free resume review

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